20/20 Research
2303 21st Ave S F 3Nashville, Tennesse 37212 4947
United States
tel: 800-737-2020
rachaelk@2020research.com
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20/20 Research is an online survey panel which has been conducted online surveys since 2000. 20/20 conducts online surveys as well as real time focus groups in an online chatroom environment. 20/20 Research compensates its panel members with cash rewards in exchange for their survey or focus group participation.
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Overall Company Rating: 73%
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| Survey Company: | |
| Overall experience with this Survey Company: | 75% |
| Would you recommend this company to friends and family? | 87% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 75% |
| Have you signed up to take surveys with this company? | 71% said yes |
| Did you receive an email confirming your intention to take surveys? | 69% said yes |
| Were you misled in any way when signing up? | 29% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 77% |
| Rate the ease of finding Company information: | 76% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 88% |
| Rate the quality of Customer Support responses to your questions: | 86% |
| Rate the timeliness of Customer Services responses to your questions: | 81% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 72% |
| Rate the time it takes to receive your incentive: | 75% |
| Have you always received the incentives you had earned? | 71% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 8 |
| Is taking their surveys an easy and enjoyable experience? | 76% said yes |
| Rate the quality of surveys you receive: | 80% |
| Rate in general how well this company's surveys work: | 71% said yes |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 87% |
| Do you feel that your personal details are kept private with the company? | 85% said yes |
| Rate how you feel your opinions matter to this company: | 76% |
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This company has been ranked 55 times.

