American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 United States
Tel: 1-800-262-5974  Contact: aparks@acop.com
Operated by: Decision Analyst, Inc

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Overall User Rating

133 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxTango gift cards
Green checkboxCash paid via check
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Redemption Info
Minimum of 1000 points ($10) required to request reward.

American Consumer Opinion General Information

American Consumer Opinion

Survey Types: Online surveys, not usually more than 10 minutes long. Product testing opportunities are also available.

Most surveys award 100+ points, and even survey screeners are worth between 10-50 points.

Since 1997, Decision Analyst has operated the American Consumer Opinion online survey panel. The panel currently has over 6 million members across 150 countries. Decision Analyst is a member of the BBB and holds memberships towards many prestigious marketing associations.

Eligibility: Residents of Worldwide, 14+.

Friday, October 24, 2014 by Bill

I participated in a product evaluation survey in early Feb,2014 which I had to do several tasks using the product and turn in a very detailed report, with videos of me doing the tasks. The project was completed on Feb 12th. I was to be paid $150 for this project/product survey. I was not credited for this to my account with subject until March 15, at which time I requested a payout. As of today, April 17, 2014, I still have not received my payment; more than two months since I completed the project. On April 16th I wrote American Consumer Opinion asking when I could expect payment. This is the reply I received; "Hello,
We are experiencing a delay with our cash-outs due to a technical error in our accounting department. Our accounting department is working to catch up with cash out requests (check and PayPal) but must do so one-by-one and in order of the date which our members have cashed out. They are asking for more time in order to process your request.

We appreciate your patience and your membership with American Consumer Opinion.
Anne Parks"
Vice President
They still have not given me an idea when I can expect payment. I have cashed them out two other times last year (2013) for about $50 each time, and I was paid in about 2 weeks after I requested payment. My advice is, if one is going to do a project/product evaluation sponsored by this site, one should expect to wait a very long time before they will receive payment.
I finally received subject payout on April 21st, more than 2 months after completing the project and having to send several emails to them dunning them for payment.
I have cashed them out 3 more times since then and had to wait more than one month for each payout. They claim they will pay out within 30 days, but they never do. They always claim a "backlog" of payout requests for their tardy payouts. I'm not using them anymore because they are so slow to pay out. If you use this site you will be waiting a very long time to get paid. And they have a low threshold $5, I usually wait till I have $20 to cash out. They seem to have cash flow problems.

"Payment delays"
Tuesday, October 21, 2014 by Frank

It takes forever to get paid. How long can it possibly take to hit the PayPal button?

"Payment Delays"
Monday, October 13, 2014 by Sebrina

Payment estimated time keeps getting longer and they still aren't keeping up. They send the same email response every time I request info on the delay. Same message everyone else is getting. Once I receive this last payout, I'm done with the site too.

"Terrible paying"
Saturday, October 11, 2014 by Lisa

They changed their payment schedule from 4-6 weeks to 6-8 weeks and STILL don't make them on time! I've been waiting over ELEVEN weeks to be paid, and they keep giving me the run-around! As soon as I get all the money they owe me I will be quitting this survey panel.

"Not bad, but SLOW to pay"
Friday, October 10, 2014 by Kathleen

This is not a bad site, the surveys pay fairly well and you get paid for screeners now. HOWEVER, for the past year and a half (since January of 2013), their turn around time on payment has gone from 9 days maximum to at least 9 WEEKS. When questioned, you will receive a generic reply that "the accounting department is behind and trying to catch up ...." I have received the same answer since December of 2013. If you don't mind waiting, go for it. At least they pay cash instead of Amazon gift cards.

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