Brand Institute / Online Global Recruiting
200 SE 1 Street12th Floor
Miami, FL 33131
United States
tel: (305) 374-2500
helpdesk@brandinstitute.com
Click here to visit their website
View Active Complaints
This company has been ranked 26 times.
|
Overall Company Rating: 57%
|
|
| Survey Company: | |
| Overall experience with this Survey Company: | 63% |
| Would you recommend this company to friends and family? | 38% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 77% |
| Have you signed up to take surveys with this company? | 85% said yes |
| Did you receive an email confirming your intention to take surveys? | 77% said yes |
| Were you misled in any way when signing up? | 27% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 74% |
| Rate the ease of finding Company information: | 63% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 69% |
| Rate the quality of Customer Support responses to your questions: | 68% |
| Rate the timeliness of Customer Services responses to your questions: | 68% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 67% |
| Rate the time it takes to receive your incentive: | 57% |
| Have you always received the incentives you had earned? | 42% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 5 |
| Is taking their surveys an easy and enjoyable experience? | 58% said yes |
| Rate the quality of surveys you receive: | 68% |
| Rate in general how well this company's surveys work: | 65% said yes |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 88% |
| Do you feel that your personal details are kept private with the company? | 73% said yes |
| Rate how you feel your opinions matter to this company: | 67% |
User Reviews
Overall Rating: 
|
Interesting Surveys
by Suzanne, Feb 11 '08 I rather like Brand Institute, they have a different kind of survey setup where you get to decide on the names of products and rate them. I have been paid by check twice already without even requesting the payout. Sure, they were only for $2 each, but they do pay quickly in my opinion. I have only been a member for 4 months, but I do like the change of pace you get with them. |
||||||
Overall Rating: 
|
BAD NEWS
by Joyce, Dec 14 '07 Excuses are Brand Institute's stock in trade. They claim you've violated their rules as soon as it's time to pay. When you ask for exact details because you question the validity of their claim, the ignore you. I have tried to resolve the issue they claimed by email and phone to no avail. The phone is never answered and the emails are not returned. I'm ready to bring this outfit to the attention of the Florida Attorney General. Avoid this company, they're clearly not legitimate! |
Login or Register to post a review of your own!