Brand Institute / Online Global Recruiting

200 SE 1 Street
12th Floor
Miami, FL   33131
United States
tel: (305) 374-2500
helpdesk@brandinstitute.com
Click here to visit their website

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Brand Institute, since 1993, has been a full-service brand identity consultancy whose focus is on brand naming and identity solutions. Online Global Recruiting is the recruiting and panel branch of the Brand Institute. Online Global Recruiting primarily specializes in medical surveys funded by pharmaceutical companies. Members of Online Global Recruiting receive cash for completing surveys.

Verified by SurveyPolice Ranked 5 times in the last 365 days. Rate_this_company User_reviews

Overall Company Rating:
45.1%
Survey Company:
Overall experience with this Survey Company: 44.0%
Would you recommend this company to friends and family? 40.0% said yes
Registration:
How would you rate the ease of registering with this company? 56.0%
Have you signed up to take surveys with this company? 80.0% said yes
Did you receive an email confirming your intention to take surveys? 60.0% said yes
Were you misled in any way when signing up? 20.0% said yes
Website:
How would you rate the overall look and feel of their website? 44.0%
Rate the ease of finding Company information: 52.0%
Customer Service:
What is your overall rating of Customer Support provided? 46.7%
Rate the quality of Customer Support responses to your questions: 46.7%
Rate the timeliness of Customer Services responses to your questions: 33.3%
Incentives:
Rate the quality/amount of incentives paid per survey: 48.0%
Rate the time it takes to receive your incentive: 40.0%
Have you always received the incentives you had earned? 60.0% said yes
Survey Experience:
How many surveys do you receive in an average month? 1
Is taking their surveys an easy and enjoyable experience? 60.0% said yes
Rate the quality of surveys you receive: 52.0%
Rate in general how well this company's surveys work: 60.0%
General:
Do you think the survey results are used for legitimate market research purposes? 60.0% said yes
Do you feel that your personal details are kept private with the company? 60.0% said yes
Rate how you feel your opinions matter to this company: 68.0%

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BS registration
by Marty, Nov 14 '09

Wasted 5 minutes trying to register. The anti-spam feature "re Captcha" doesn't work and won't allow anyone to register with the panel.

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There Ok
by freda, Aug 30 '09

I dont get much surveys from them at all, but there ok.

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Ummm
by Monet, Jul 29 '09

I signed up with them but didn't get a survey invite until about a month or 2 later.

HOWEVER, when they did contact me to take surveys it was for a large amount and they paid me within a reasonable time! They show you your status concerning reaching your payment.... AND THEY DO PAYPAL. No Complaints here :)

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I WAS a panelist....
by RaNita, May 25 '09

I was a panelist of this site years ago, I never received payout for a survey and finally got a reply from customer service a few months and many emails later. I was supposed to be paid $2 paypal, but they paid me $10 I guess for my trouble. They then booted me out of the panel and I haven't been able to join again.

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Good So Far
by Melanie, May 17 '09

I have been a member of Brand Institute for two months. So far I have completed five surveys and earned $13. So that's an average of about $2.50 per survey which is much better than a lot of other site's rates.

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Confused
by Karen, Oct 15 '08

They ask for a social security number which I have never ever seen a survey company do; especially one that pays by paypal, what is the purpose in that? Please be careful out there giving out any ss numbers!

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Good site
by kim, Jul 05 '08

I like Brand Institute, have always gotten paid fast. I don't get many surveys but the ones I do are interesting and compensated for.

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Interesting Surveys
by Suzanne, Feb 11 '08

I rather like Brand Institute, they have a different kind of survey setup where you get to decide on the names of products and rate them. I have been paid by check twice already without even requesting the payout. Sure, they were only for $2 each, but they do pay quickly in my opinion. I have only been a member for 4 months, but I do like the change of pace you get with them.

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BAD NEWS
by Joyce, Dec 14 '07

Excuses are Brand Institute's stock in trade. They claim you've violated their rules as soon as it's time to pay. When you ask for exact details because you question the validity of their claim, the ignore you. I have tried to resolve the issue they claimed by email and phone to no avail. The phone is never answered and the emails are not returned. I'm ready to bring this outfit to the attention of the Florida Attorney General. Avoid this company, they're clearly not legitimate!

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