Brand Institute / Online Global Recruiting
200 SE 1 Street12th Floor
Miami, FL 33131
United States
tel: (305) 374-2500
helpdesk@brandinstitute.com
Click here to visit their website

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Overall Company Rating: 55.4%
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| Survey Company: | |
| Overall experience with this Survey Company: | 53.3% |
| Would you recommend this company to friends and family? | 33.3% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 73.3% |
| Have you signed up to take surveys with this company? | 100.0% said yes |
| Did you receive an email confirming your intention to take surveys? | 100.0% said yes |
| Were you misled in any way when signing up? | 33.3% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 66.7% |
| Rate the ease of finding Company information: | 66.7% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 60.0% |
| Rate the quality of Customer Support responses to your questions: | 50.0% |
| Rate the timeliness of Customer Services responses to your questions: | 60.0% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 86.7% |
| Rate the time it takes to receive your incentive: | 46.7% |
| Have you always received the incentives you had earned? | 33.3% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 3 |
| Is taking their surveys an easy and enjoyable experience? | 66.7% said yes |
| Rate the quality of surveys you receive: | 60.0% |
| Rate in general how well this company's surveys work: | 66.7% |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 100.0% said yes |
| Do you feel that your personal details are kept private with the company? | 33.3% said yes |
| Rate how you feel your opinions matter to this company: | 60.0% |
User Reviews
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No surveys
by chris, Feb 08 '13 I joined this site about 9 months ago. I only received maybe 5 surveys and I did not qualify for one. The incentive was GOOD, but I never qualified and so few surveys! |
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Ok
by Christy, Jul 06 '12 They don't send me surveys very often and I rarely qualify for the ones they do send me. The surveys I have taken are interesting and they pay promptly. Wish they'd send me more survey invites. |
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Real site, real money
by salesa, Aug 29 '10 I've done several surveys and the least amount I've recieved for doing it was 15.00 dollars. This site is real, and the money is good. Plus you don't have to spend alot of time on one survey. |
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Strange
by Robert, Aug 07 '10 I just did a survey with a recorded voice. It was definately not English speaking. After listening five times I finally understood it. So far things are working well with them. I will sure write another review if they break their word. Save copies of your e-mails confirming you completion of a survey. |
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Decent Company
by Jas, Feb 26 '10 Generally $2 for a 10-min brand evaluation survey. They pay in a timely way.No complaint here. |
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There Ok
by freda, Aug 30 '09 I dont get much surveys from them at all, but there ok. |
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Ummm
by Monet, Jul 29 '09 I signed up with them but didn't get a survey invite until about a month or 2 later.
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I WAS a panelist....
by RaNita, May 25 '09 I was a panelist of this site years ago, I never received payout for a survey and finally got a reply from customer service a few months and many emails later. I was supposed to be paid $2 paypal, but they paid me $10 I guess for my trouble. They then booted me out of the panel and I haven't been able to join again. |
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Good So Far
by Melanie, May 17 '09 I have been a member of Brand Institute for two months. So far I have completed five surveys and earned $13. So that's an average of about $2.50 per survey which is much better than a lot of other site's rates. |
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Confused
by Karen, Oct 15 '08 They ask for a social security number which I have never ever seen a survey company do; especially one that pays by paypal, what is the purpose in that? Please be careful out there giving out any ss numbers! |
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Good site
by kim, Jul 05 '08 I like Brand Institute, have always gotten paid fast. I don't get many surveys but the ones I do are interesting and compensated for. |
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Interesting Surveys
by Suzanne, Feb 11 '08 I rather like Brand Institute, they have a different kind of survey setup where you get to decide on the names of products and rate them. I have been paid by check twice already without even requesting the payout. Sure, they were only for $2 each, but they do pay quickly in my opinion. I have only been a member for 4 months, but I do like the change of pace you get with them. |
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BAD NEWS
by Joyce, Dec 14 '07 Excuses are Brand Institute's stock in trade. They claim you've violated their rules as soon as it's time to pay. When you ask for exact details because you question the validity of their claim, the ignore you. I have tried to resolve the issue they claimed by email and phone to no avail. The phone is never answered and the emails are not returned. I'm ready to bring this outfit to the attention of the Florida Attorney General. Avoid this company, they're clearly not legitimate! |
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