Reached reward level for e-voucher but none are available. No response to email questions. Is this a responsible organisation with unacknowledged problems ?
some time later: Amazon vouchers advertised still but none available - very loathe to say if they will become available in the near future. I suspect they have no intention of making them available.
Treat their replies - if you can get one! - with caution
Still no replies to emails and Amazon vouchers still 'out of stock' (24/03/2015)
I sorely regret wasting my time on this company. They send a few surveys each week and I qualified for about a fifth of them. After a couple month, I was had a $15 account balance, so I decided to redeem it for a Starbucks gift card. Well guess what? You need a minimum of $75 to get a $25 Starbucks gift card. Same with Walmart. Same with Kohls. The only thing I was eligible to buy with $15 was a $10 off $50 coupon for Macy's. Why would I pay for a coupon they regularly send in the mail for free? Here is the kicker: there are no reward categories for which the exchange rate is dollar for dollar. So when they send you an email and say "You'll earn $6 for completing this survey" they are blatantly lying to you. You will not earn $6 - you will earn $6 in E-Rewards funds, for which the redemption value is dismal. Don't waste your time on this deceptive company.
They offer a good variety of surveys every week and credit your account for both qualified (pays full amount) and unqualified (pays 25 cents or so) surveys. Their rewards are funny: $60.00 in currency can be redeemed for a $25.00 gift card. Sounds cheap.
At least they offer eGift cards that can be used online right away instead of waiting for a physical git card to be mailed to you. Some rewards (like Game Stop gift cards) have limits on how often you can redeem them (once per calendar quarter) while others have no restrictions.
E-Rewards used to be my go-to survey company. I usually could count on the surveys to be straightforward, free of technical errors, and available rewards. What I particularly appreciated was knowing right away whether I qualified for a survey or not. As of February 2015, I am finding that I do not qualify for the lion's share of surveys I start to take. While that in and of itself is more of a nuisance, what's really chapped my hide is that I'm being disqualified after I'm answering quite a few questions beyond the standard demographics items. In essence, I feel E-Rewards is not honoring its contract with members, using our time and effort strictly for a one-sided gain. I imagine a lawyer might be interested in pursuing the legality of E-Rewards actions with consumers if doing so would merit any money.
This survey company really has gone down the pan recently. For months now on the UK site, most decent rewards "OUT OF STOCK" - no Amazon vouchers, No The Hut vouchers, No IWOOT vouchers, No Lookfantastic vouchers, no My Protein - you get the picture. And this has been the case for a few months now - SO, if you're thinking of joining, don't bother - their customer service is terrible.
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