Epoll
16133 Ventura Blvd, ste 905Encino, CA 91436
United States
tel: 877-My-EPoll
feedback-epoll@epoll.com
Click here to visit their website

View Active Complaints
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Overall Company Rating: 82.5%
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| Survey Company: | |
| Overall experience with this Survey Company: | 78.7% |
| Would you recommend this company to friends and family? | 86.7% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 90.7% |
| Have you signed up to take surveys with this company? | 100.0% said yes |
| Did you receive an email confirming your intention to take surveys? | 86.7% said yes |
| Were you misled in any way when signing up? | 6.7% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 77.3% |
| Rate the ease of finding Company information: | 80.0% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 76.0% |
| Rate the quality of Customer Support responses to your questions: | 76.0% |
| Rate the timeliness of Customer Services responses to your questions: | 76.0% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 69.3% |
| Rate the time it takes to receive your incentive: | 76.0% |
| Have you always received the incentives you had earned? | 86.7% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 5 |
| Is taking their surveys an easy and enjoyable experience? | 100.0% said yes |
| Rate the quality of surveys you receive: | 85.3% |
| Rate in general how well this company's surveys work: | 86.7% |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 100.0% said yes |
| Do you feel that your personal details are kept private with the company? | 93.3% said yes |
| Rate how you feel your opinions matter to this company: | 86.7% |
User Reviews
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Great Survey Site
by Catherine, Dec 06 '09 I was only signed up with E-Poll for a few weeks
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I've gotten paid plenty of times
by Nick, Oct 26 '09 Epoll might not pay you as much as other companies, but it is most certainly fair.
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Content of their surveys is interesting
by Mike, Oct 10 '09 The best part about Epoll is that their surveys are pretty much only about entertainment (TV Shows, Video Games, Celebrities, Movies, etc.) and those are my favorite surveys to take. I enjoy contributing my opinion to the studios/publishers/ media that are conducting the surveys (hopefully they actually use it...I try to be as blunt/honest as possible). Besides that, they're a reasonably solid survey panel. I get about 2 surveys a month from them. |
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Scammers Anonymous
by Brian, Sep 29 '09 I had 4,700 points in my account in 2004, and, stopped receiving surveys, so, I didn't pay too much attention, I guess (I haven't received ANY since 2004). I Logged in to my account today and had, you guessed it, 0 points. I looked at the history and they had deleted all my points in 2007 because I was "inactive for 1 year". Well, please explain to me how you can be "active" when they don't send you any surveys?!?!?
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I wish they had more surveys
by V, Sep 25 '09 I cash out a few times a year for a $5 or $10 gift card - I really wish they would send me lots more surveys. I think they have fun interesting surveys. |
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grrrreat
by Vanessa, Sep 13 '09 i won the monthly prize $250 was great to see that it really does happen. cashed out a few times realy love this one |
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good site
by kevin, Sep 11 '09 a lot of entertainment surveys. It's usually 500 points for a survey with 3500 points for a $5 cashout. It is a great site and their surveys are fun. They seem to be the real deal. |
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Few surveys, but timely
by jim, Aug 18 '09 Not a bad site. Surveys come somewhat slow so if your looking for a lot from them, you will not get them.
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Not too Bad
by virginia, Jul 22 '09 I've been with them for 6 years and I will stay with them. Their suveys are few and far between but always short and easy. They do take about a month to pay I wish they were a little faster. But they have always paid that's a big plus. |
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What a Joke!
by Debbie, Jun 09 '09 I was with them for over 1 year and only got 2 surveys. Then they've got the nerve to drop my points due to inactivity. What??? Can't have activity when you don't get any survey requests.
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Beware-long time for payout!
by jay, Jun 02 '09 Although they pay in cash, & by paypal now, the surveys
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Might as well, doesn't take much of your time.
by Rebecca, May 30 '09 I rarely get ePoll surveys, but when I do, they are decently easy to complete and you always qualify, you don't have to prequalify for the surveys. The problem I have is that recently, I requested cashout via PayPal, and it didn't ask me what email address I use for my PayPal account. I wrote to customer service, and they said they just deposit it to the email address you have registered at PayPal...well I don't even have a PayPal account with the email address I have registered at that site! It should have been clear as you are requesting the cash out, that it goes to your email address listed with ePoll. After a few rude responses from ePoll customer service, they canceled the order and I instead chose a Target gift card. I don't even shop at Target but whatever, one survey every few months doesn't kill me, so I'll take what I can get. |
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Takes 4ever to get reward
by Michael, May 26 '09 They offer paypal but it STILL takes 6-8 weeks via paypal. I've never got any really great incentive there. It's inexcusable to wait 6-8 weeks for a paypal transfer.
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Satisfied
by Jacqueline, May 05 '09 I haven't run into any problems w/this company. I get surveys for each month. It's really easy and I like the rewards. |
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They do pretty good by me
by Marzetta, Oct 02 '08 I like E-p0ll I actually got my $30 Bestbuy gift card and it didn't take forever I am not aware of any CASH incentives that they give all I ever see for compensation on the site was gift Certificates unless they are doing something new I'm not aware of. |
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Okay
by Darlene, Sep 05 '08 Surveys don't come easy. I usually only get a couple a month. They are worth a good amount of points though. I just finished one that was worth 1000 points. I don't think I've ever not qualified for a survey with EPoll. |
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I actually got my card
by Lauryn, Sep 04 '08 I got my Itunes card in the 8 weeks time. I was surprises because I heard bad reviews about recieving prizes. The only thing I don't like about this site is there isn't a lot of surveys all the time. Somwtimes there is alot at once and other times there is not even one survey. |
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better ones
by Harley, Aug 26 '08 I made about $20 last year.You always qualify for them but you dont get many. |
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Ugh.
by Meaghan, Aug 19 '08 I joined at least 7 months ago and I only have 600 points which is nothing at this site. I never get any emails from them. I can count 3 during this 7 month period. This company is not worth it. |
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Old Member
by Dup, Jul 11 '08 Once you become an old member like me for 7 years, they would stop sending giftcards. They owe me two $10 Target giftcards. They said they sent it out and don't guarantee delivery which means that they don't have to send out the giftcards if they don't want to. I'm very disappointed because I worked hard on those surveys for nothing and I felt cheated. Read the reviews on epinions |
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good company
by Linda, Jun 28 '08 I do not get alot of surveys, but I like the fact that I can redeem my points for such things as Amazon, Target and Olive Garden gift certs. Their surveys are pretty interesting. |
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One hour for $XX
by almon, Jun 18 '08 I got an email says "This survey will only take a few minutes of your time. After completion, you will earn 1000 points."
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good survey company
by J, Jun 10 '08 This is a good survey company to do surveys with. You only get a few surveys per month though. The payout with this company is the longest I have ever had. It takes 2 1/2 months to get payment once you cash out. That's the only downside. |
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Big disappointment
by Susan, Mar 07 '08 I used to really like E-Poll, and I still WANT to like them, but I cannot figure out what is going on over there. Is this company in trouble? Until recently I never had a problem getting paid, but in the last several months that has changed. They told me there is no problem with my ID or membership or anything - I received a couple of small sporadic payments from them - but when I called them I was met with evasive and progressively ruder responses. I've been loyal to this panel for a long long time, so you can imagine what a disappointment this has been. To be fair, my other experiences with them were good, so maybe this is just a glitch? |
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New member
by L, Jan 25 '08 I have only been with Epoll for a few months, but so far this has been a fair company. I am 1/3 of the way towards getting reward. I don't get many surveys, but when I do they are pretty easy. I pretty happy with them so. |
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Love Epoll
by Rena, Nov 12 '07 I don't get many surveys. But they are always easy ones. And they always pay. |
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Really nice and fair
by Dan, Sep 13 '07 Epoll is a very fair company.
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Ranked 15 times in the last 365 days.

