Epoll
16133 Ventura Blvd, ste 905Encino, CA 91436
United States
tel: 877-My-EPoll
feedback-epoll@epoll.com
Click here to visit their website
View Active Complaints
This company has been ranked 56 times.
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Overall Company Rating: 79%
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| Survey Company: | |
| Overall experience with this Survey Company: | 77% |
| Would you recommend this company to friends and family? | 79% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 88% |
| Have you signed up to take surveys with this company? | 100% said yes |
| Did you receive an email confirming your intention to take surveys? | 98% said yes |
| Were you misled in any way when signing up? | 11% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 82% |
| Rate the ease of finding Company information: | 77% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 85% |
| Rate the quality of Customer Support responses to your questions: | 85% |
| Rate the timeliness of Customer Services responses to your questions: | 85% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 73% |
| Rate the time it takes to receive your incentive: | 70% |
| Have you always received the incentives you had earned? | 84% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 5 |
| Is taking their surveys an easy and enjoyable experience? | 95% said yes |
| Rate the quality of surveys you receive: | 80% |
| Rate in general how well this company's surveys work: | 82% said yes |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 89% |
| Do you feel that your personal details are kept private with the company? | 95% said yes |
| Rate how you feel your opinions matter to this company: | 81% |
User Reviews
Overall Rating: 
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Big disappointment
by Susan, Mar 07 '08 I used to really like E-Poll, and I still WANT to like them, but I cannot figure out what is going on over there. Is this company in trouble? Until recently I never had a problem getting paid, but in the last several months that has changed. They told me there is no problem with my ID or membership or anything - I received a couple of small sporadic payments from them - but when I called them I was met with evasive and progressively ruder responses. I've been loyal to this panel for a long long time, so you can imagine what a disappointment this has been. To be fair, my other experiences with them were good, so maybe this is just a glitch? |
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New member
by L, Jan 25 '08 I have only been with Epoll for a few months, but so far this has been a fair company. I am 1/3 of the way towards getting reward. I don't get many surveys, but when I do they are pretty easy. I pretty happy with them so. |
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Love Epoll
by Rena, Nov 12 '07 I don't get many surveys. But they are always easy ones. And they always pay. |
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Really nice and fair
by Dan, Sep 13 '07 Epoll is a very fair company.
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