Types of Surveys Offered
GlobalTestMarket offers online surveys that help companies develop new products and services. For every successful survey completion, members are awarded points. Survey lengths vary, but are typically between 10 - 20 minutes. 1 point = approximately $0.05.
Global Test Market offers many different reward options:
Global Test Market is an online survey panel operated by GMI (Global Market Insite, Inc.), now owned by Lightspeed Research. Global Test Market has approximately 5.5 million members across 200 different countries.
I use to be a member of this site and I never made enough to cash out. My main problem was that I would try to qualify for a survey, and 20 minutes in it would tell me that I didn't qualify. By then they have most of the information they need and I have spent time and effort that was wasted. If I was lucky enough to qualify, I would often get an error when the survey was over. Then my account was disabled. Despite being disabled, I still receive e-mails from them, and they will send me my password if I request it. I honestly would never re-register reading all of these reviews of people who were scammed after months and months of struggling to cash out.
One of the worst customer service i have ever experienced. They seems like stationed in foreign country where English is not their first language or something. The reason i said this is because their email replies are always cookie cutter style and often do not match to my inquiries or the questions that i asked. It's either they don't comprehend what i wrote or don't spend time to actually read customer inquiries. It really drives me to the wall to write them again and again but only to get the same meaningless/mindless replies. Almost 2 years now and i'm still not able to get an answer as to why takes almost 2 months to get the $50 check (even though their website states 4-6 weeks for U.S. residents). Also, i could not find any contact phone numbers on their site. I guess that's how they can avoid to deal with angry customers.
Not a site if your looking for fast pay outs or a lot of them.
I've been doing surveys for them since around 2005 or so and average 2 $50 checks a year.
It takes a while to reach the 1000 point mark to cash out and the check generally will take 6 weeks to arrive.
There tends to be a lot of wasted time surveys where you spend 5-10 minutes just to find you don't qualify or the 30-40 surveys which give you 3 sweepstakes entries. I haven't won one of those yet.
I had a problem last year where they stopped sending invites by email and when I tried to log in I couldn't.
After a threatening email or two they decided to work with me and restored my account with the 500+ points that was earned.
Lesson I took from that was if you feel your being ripped off in anyway than don't play nice,let them know that your ready and willing to contact lawyers,state AG's and federal agencies if needed.
Worked for me.
I have been a member of this site for over a couple of years now. The survey quality and speed of earning rewards are average. The amount of time to be paid, slightly below average.
However, in the last 6 months or so, I noticed a drastic change in customer service. They are non-responsive and abusive. They do not respond to survey complaints or questions adequately. If I follow up with any sort of clarification, I actually receive abusive responses. Their customer service in inaccurate and extremely irritating. I have filed complaints with the BBB (already an F-rating) and now have contacted their home office with copies of my abusive emails. I doubt I will receive an adequate solution . . so . . . .
There are so many sites that actually respect their members, that deeply deplore everyone not to join this site.
After amassing 3000 points,I made my first claim. Months later still no check. In February 2012 I complain and asked to verify my address, then told a new check will have to be drawn.
Still nothing. June 18 I complain again and told that check was cashed in December 2011.
I have asked who cashed the check - cause it never got to me.
I am in Australia - and we are not third world
Sounds dodgy to me - who sends checks in this day and age.
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