Pinecone Research Reviews and Features

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Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 100 points will equate to $1, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

How Pinecone Research Works

pinecone research website

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Payment and Rewards

pinecone research rewards

Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

  • Bank Transfer - Pinecone offers cash payments issued via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third-party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are issued in $10, $5, and $3 increments (which can be in different quantities; ex. 4 x $3 = $12). Bank transfers are typically issued within 48 hours of request, but can take up to 3-5 business days.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
  • Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
  • Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Points Value: 100 Pinecone Research points = $1.00.

Redeeming Rewards

To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

Earn your First Check/Bank Transfer Automatically

Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

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Pinecone Research App

If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Is Pinecone Research Legit or Scam?

pinecone research legit or scam

Is Pinecone Research Legit?

Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.


Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (696)

5 Star Reviews (388) 55.7
55.7
4 Star Reviews (93) 13.4
13.4
3 Star Reviews (53) 7.6
7.6
2 Star Reviews (41) 5.9
5.9
1 Star Reviews (121) 17.4
17.4

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Slipping still

May 6, 2020 by Glenn from United States

Since Pinecone switched to a router a while back there site has been both annoying and unreliable. Plus survey invites are drying up. Not my wasted time but not much reward.

Pinecone Research reply logo

Pinecone Research responded to this review on January 22, 2021

Hello,

Thank you for taking the time to leave us a review. Our router system was put in place to direct you to available live studies which fit your profile. Those studies can quickly fill up depending on your demographics.

We appreciate your willingness to participate. Depending on the clients needs, our panelists complete an average of 1-2 surveys per month.

Please make sure your profile information is up to date and that you are completing the router studies in order to determine whether you may qualify for upcoming surveys. Also, please make sure that your e-mails are not being filtered to a different folder such as ""Spam"" or ""Promotions"".

Regards,
Karen Scott
Good surveys and fast payout

May 5, 2020 by Steve from United Kingdom

I've had a mostly good experience with Pinecone, with interesting and relevant surveys being sent to me and payout has been fast (within a day of request). The frequency of surveys is not so good (I only seem to get a couple per month), so it can take quite a while to build up rewards. But the surveys are rewarded more fairly than many other survey companies, so are well-worth doing when they do arrive.

The only problem that I've had is when one survey just froze part-way through - it seemed to be due to a logic error in the web page script. I did report it to Pinecone, with a screenshot, but they didn't seem interested in resolving it - the impression I got was they thought it was my fault; I didn't get a partial credit for the survey, which I thought would have been a nice gesture, so that was a bit irritating. I've not had this problem with other surveys (from Pinecone or elsewhere), so I'm pretty sure it was an error in the survey's script. I'm therefore docking one star for the less-than-satisfactory resolution of this problem - but, overall, the Pinecone experience has been very good.

UPDATE: May 2020 - surveys have almost dried up entirely, so don't expect too much from this survey site now.

Pinecone Research reply logo

Pinecone Research responded to this review on August 28, 2020

Hi Steve,

Thank you for taking the time to leave us a review. We use a router system to place our panelists with surveys we believe will be a good fit for their profile. At times, there are may not be surveys available. We apologize for this inconvenience and hope you will continue to be a valued member of our panel!
A great paying site

May 4, 2020 by Hans from United States

Pinecone is by far the best survey site going! Surveys usually take about 5 minutes to complete and you get $3.00, usually paid the very next day . The surveys are also fun. I highly recommend Pinecone.

rewards

April 30, 2020 by michael from United States

One of the best sites out there that pay great and the surveys are very interesting to take.

Pinecone Research reply logo

Pinecone Research responded to this review on August 14, 2020

Hi Michael,

Thanks for the quick review! We're glad you're enjoying our surveys!
Good surveys and payout time but...

April 12, 2020 by Sara from United States

I joined in 2017 and have done the surveys religiously. The surveys are simple and interesting enough to complete. Each time one is done, you’re given 300 points which can be cashed out immediately for $3. I enjoyed doing the weekly surveys for almost three years.

A few months back I noticed I wasn’t getting my weekly survey. So I decided to check my account. However I couldn’t login as the unique ID wasn’t recognized. I realized that I was probably dropped from the panel.

I understand that this is part of the rules you agree to. However I think they should notify people instead of just dropping them. I was very confused for a few days until I remembered those rules. I’m a little disappointed as they were a great survey group to be a part of.

In general they’re good. They payout fast and easy. The surveys are interesting and simple to complete. My only gripe is that they do better in notifying people that they no longer meet panel’s interest before terminating their account.

Pinecone Research reply logo

Pinecone Research responded to this review on April 24, 2020

Hi Sara,

Thanks for taking the time to leave a review for us so we may improve our member experience. Although your current membership is no longer active, we do encourage you to sign up with us again, should you come across our offer again.