PSB Surveys
1120 19th Street NWSuite 700
Washington, DC 20036
USA
tel: 202-842-0500
member-rewards@psbwebsurveys.com
Click here to visit their website
View Active Complaints
Ranked 1 time in the last 365 days.
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Overall Company Rating: -5.3%
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| Survey Company: | |
| Overall experience with this Survey Company: | 20.0% |
| Would you recommend this company to friends and family? | 0.0% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 20.0% |
| Have you signed up to take surveys with this company? | 0.0% said yes |
| Did you receive an email confirming your intention to take surveys? | 0.0% said yes |
| Were you misled in any way when signing up? | 100.0% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 20.0% |
| Rate the ease of finding Company information: | 20.0% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 20.0% |
| Rate the quality of Customer Support responses to your questions: | 20.0% |
| Rate the timeliness of Customer Services responses to your questions: | 20.0% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 20.0% |
| Rate the time it takes to receive your incentive: | 20.0% |
| Have you always received the incentives you had earned? | 0.0% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 0 |
| Is taking their surveys an easy and enjoyable experience? | 0.0% said yes |
| Rate the quality of surveys you receive: | 20.0% |
| Rate in general how well this company's surveys work: | 20.0% |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 0.0% said yes |
| Do you feel that your personal details are kept private with the company? | 0.0% said yes |
| Rate how you feel your opinions matter to this company: | 20.0% |
User Reviews
Overall Rating: 
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Horrible Company
by Marie, Feb 22 '10 This company is a joke! They don't respond to emails and they do NOT pay! Stay far away! |
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THEY DO NOT PAY OR RESPOND
by V, Nov 27 '09 STAY AWAY FROM THIS COMPANY THEY DO NOT PAY AS PROMISED AND THEY DO NOT RESPOND TO ANY EMAILS |
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No communication
by bharathi, Aug 04 '09 still i am not received any survey from psb |
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Need patience to receive money
by susan, Jul 28 '09 Been a member since 2007 and although they are painfully slowww in payment I have received my pay. I've only made $48 since but once it was for $15 and another for $10. The way I figure it, its money I normally wouldn't of had anyway so might as well have patience about waiting for the pay. They clearly state 10-12 wks. |
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Avoid this company
by Amy, Oct 12 '08 I am done with this panel and have unsubscribed. When I first signed up I did a few surveys that I eventually got paid for after contacting them and waiting a long time. I still have not received payment for the last survey I took and that was 6 months ago! I have e-mailed them several times, but have gotten no reply at all. Save your time and energy and avoid PSB. |
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Never been paid
by Jennifer, Jul 03 '08 I have been a member for 2 years and have never been compensated. Beware of this research panel and do not join for it will be a waste of your time and energy. |
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No communication
by Jan, May 24 '08 I have been trying to update my profile information for MONTHS!!! NO ONE will EVER reply! - and I actually wanted to refer someone - - - but, NOT NOW! |
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I did get paid
by Lisa, Apr 30 '08 I received one survey after being a member for four months, and I got $3 through Paypal with PSB Surveys. |
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No Payment
by Judy, Mar 12 '08 I had completed 2 surveys; 1 in Aug 07 and 1 in Sep 07, As of yesterday morning I still had not gotten paid. I sent several emails and, like the others, and never got a response. Then yesterday I found this police site and got my money yesterday afternoon! thank you! Judy |
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No Payment
by Kenneth, Feb 19 '08 I have been with them for several years and all of a sudden no payment. I sent them emails and have not received any answers back. They still owe me from August 07 and its well over their 12 week time frame. I would not recommend this site to anyone. Maybe they are going under, who knows. I have since unsubscribed from them. |
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No Customer Support.
by Joseph, Feb 17 '08 So far, i've completed 5 surveys. I kept the completed survey emails for my records, even though my account reflects those 5 surveys. I was paid for 2 surveys. The current 3 are still pending. I completed them in August. They say payment takes 10-12 weeks. It's been 6 months and still no payment. I've contacted this company too many times with no reponse.They have lost credibility with. Other survey sites host psb surveys. You're better off sticking with them. No to joining PSB though. Total waste of time. If anyone has had better luck, write a review. I'm unsubscribing as soon as my case is resolved. They really ignore emails. |
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