SurveySpot
1 Post RoadFairfield, CT 06824
United States
tel: 203-255-4200
Sandy_Panza@surveysampling.com
Click here to visit their website

View Resolved Complaints
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Overall Company Rating: 77%
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| Survey Company: | |
| Overall experience with this Survey Company: | 81% |
| Would you recommend this company to friends and family? | 76% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 90% |
| Have you signed up to take surveys with this company? | 99% said yes |
| Did you receive an email confirming your intention to take surveys? | 100% said yes |
| Were you misled in any way when signing up? | 10% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 78% |
| Rate the ease of finding Company information: | 80% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 81% |
| Rate the quality of Customer Support responses to your questions: | 81% |
| Rate the timeliness of Customer Services responses to your questions: | 79% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 74% |
| Rate the time it takes to receive your incentive: | 74% |
| Have you always received the incentives you had earned? | 81% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 16 |
| Is taking their surveys an easy and enjoyable experience? | 84% said yes |
| Rate the quality of surveys you receive: | 80% |
| Rate in general how well this company's surveys work: | 82% said yes |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 89% |
| Do you feel that your personal details are kept private with the company? | 89% said yes |
| Rate how you feel your opinions matter to this company: | 80% |
User Reviews
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Whats the Problem?
by MJ, Jun 30 '08 Get lots of surveys from them, some pay some dont. I have recieved checks anytime I have requested them and in a timely manner. Also have tested many products for them I have no problem with them,also the customer service is helpful in resolving issues........ |
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Are there 2 different SurveySpots???
by Kelly, Jun 30 '08 I just don't understand the 5 star reviews here for SurveySpot. Are they for real? I've yet to see a single check, I don't get responses to my emails, and out of all the surveys, 1% is for cash and the other 99% is for sweepstakes entries. Sweepstakes entries?!? A 20 minute survey for sweepstakes entries? And has anyone won one of these "sweepstakes"? BOGUS! I've stopped dealing with them. It's just another OTX as far as I'm concerned. |
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Bad Business
by Stacie, Jun 23 '08 I have been with them since December of 2006. I did many many of their surveys but never saw a check, when they said I should get one. Then in December of 2007 they switched or changed or did something, and I haven't been able to log in. I have sent four emails and recieved autorepsonses, which means nothing. For all that time, I am supposed to be up to over $150, and haven't seen a dime. A note to the BBB is sound good right now. |
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Tons of Surveys
by Glen , Jun 13 '08 Surveyspot emails at least one survey a day at the very minimum, but at the end of the survey it allows you to take more. They are not all for money, but every survey gives you different amounts of raffle tickets to win gift cards. I've been a member for less than a month and already cashed a check for $25. Most surveys that are for money are for 3 or 5 dollars, but you can request a check when you totaled more than $5 which is much lower than other sites. One must check their email quickly though because their quota is met very quickly. |
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I don't get it!
by Janice, Jun 05 '08 So, I have been taking surveys now for 3-4 months, and this survey site is by far my least favorite! In fact, I don't get why it is so far up on the ratings list! I get tons of invites per day, and all they are for are sweepstakes entries. Also, the one survey I did take (for $1) had an error at the end and they never responded to my email about it. Unfortunately, I didn't know that surveypolice existed at the time (over a month ago), so I didn't save any of the pertinent information in order to file a complaint. I am not impressed with this survey site!!! |
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Yes!
by Linda, Jun 04 '08 I would recommend them. I make the most cash from this survey company. I would recommend even doing the ones that do not pay because many times it can lead to a product test or a interactive survey. |
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love this site
by sharlyn, May 28 '08 I joined this site in march 2008 and have made almost $500.
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great site
by Elizabeth, May 25 '08 I have been a member at survey spot since late January 2008 and I have received 3 checks and currently have a 4th check being processed. The $5 payout is great and easy to reach but I usually wait to get a larger check.
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One of the Best
by Jim, May 25 '08 What I like about Survey Spot is that of all the survey sites I belong to, this is the one site that I recieve the most surveys from and I attempt to do every single one of them. In the 5 plus years I've been doing surveys, I've recieved the most money from this site. For the record, I average about $50. every 6 months, and it comes in VERY handy. |
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Switch to Sweepstakes
by Charles, May 25 '08 I used to love Surveyspot, until they decided to switch a majority of incentives to sweepstakes entries. They now "reward" with entries into sweepstakes, a poor business model if you want to take my time. I will only respond to paid surveys from this site. These have become few and far between as they keep more cash for themselves. |
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I Love Surveyspot!
by Kitty, May 16 '08 This survey company in my opinion is one of the very best. Surveys are fun to do, and you are well compensated for your time. I know we do a lot of them for sweepstakes entries, but there are some very good paying ones, as well as invitations to do focus groups.This is my all time favorite survey site. I highly recommend! |
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Only if you love surveys
by L, May 07 '08 SurveySpot not a site for people who don't like to take surveys. While they offer decent money for a few of their surveys, 99% of the surveys I qualify for are for drawings. The surveys are fun, but 5, 25, or 100 entries in a prize drawing where everyone else is getting 5, 25, or 100 drawings is poor incentive. They also provide no mechanism for tracking the number of entries you have earned and your rewards do not show up immediately like they do for most survey companies. |
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I Feel So Used!
by kelli, May 04 '08 I receive about 5 or more surveys a day from SurveySpot. I am new with them, been there about 6 weeks. I have qualified for one survey. On the last question of that particular survey, I received an error message and that was the end of that. The survey was lost forever, after my 20 minute honest effort. It is also VERY DIFFICULT to keep up with your account and point/reward info. It IS NOT made readily available. You almost get the feeling that they don't even know themselves. It may change, however, I am not giving them long before I unsubscribe. I feel so used! |
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Checks always come...
by Maria, May 02 '08 I have never had a problem with Survey Spot. My $$ gets credited in a timely manner and the checks come on time. Good site to start at. |
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Waste of time . . . so far
by Emily, Apr 29 '08 I hope I turn out to be wrong about Survey Spot, but so far I have not found them to be at all rewarding. Several surveys they sent took so much longer than the "estimated time to complete" that I gave up. The one I did take took 4 times longer than its estimated 20 minutes to complete and when I clicked on the the last link to finish it and "collect your prize" (which was a paltry $3), the site gave me an error message. Huge waste of my time and very frustrating. I have only been a panel member for a short time, so there's still hope I will print a retraction of this statement, but for now, all I can say is SO NOT WORTH IT. |
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Total Number of Entries Accrued
by Bradford, Apr 29 '08 On 04/08/2008 I emailed SurveySpot to ask if they can tell me the total number of Sweepstakes entries I've accrued? I've pasted their reply below but the bottom line is even though you can win 5 to 100 entries per survey, they don't keep track of them.
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Draws
by Rick, Apr 17 '08 I find with SurveySpot I get 90% draws-10% cash for the survey invites I get from them. I've completed the same survey for Survey Spot for free/draws & get paid real $ for the exact same survey with another survey site so they are making a lot of free money! The cash ones it usually takes the "4-6 weeks" (usually longer in my experience) for them to deposit it into you ACCOUNT THEN ANOTHER 2-4 WEEKS TO GET YOUR CHECK. |
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Up to $140
by Jennifer, Apr 08 '08 I LOVE SurveySpot. I have been taking surveys for them since Feb 2007 and have earned up to $140. They really do not take that long and if you don't qualify for the prize they let you know about 5min into the survey. |
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Could be better
by Joy, Apr 03 '08 I think SurveySpot is probably my #2 survey site. The surveys are legit. and I've been with them for 1-2 months and just got a $35 check in the mail, and since then I've earned another 12 bucks. I guess the only complaint I have is that all of their surveys are not worth money, but on the upside you do get a lot of surveys that aren't that bad. One other thing I don't like though is the slot machine thing to win entries in the sweepstakes. I do take surveys daily with this company and it just seems odd to get 100+ entrys a day and not win anything, but at least their surveys pay and the check came fast. |
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Better than others. More fun too!
by Marian, Mar 30 '08 I like most of Survey Spot's surveys because they make them fun and not so mundane like others. I would say they have given me a 35% chance of getting a paid survey ranging from $2-$10 since I joined in February 2008 (It has been about 7 weeks since I joined). Checks come, but do take as long as they say they will. |
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Honest Site
by Ramona, Mar 28 '08 An Honest Site!
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So far, I make the most from here
by Brian, Mar 27 '08 I make the most money from survey spot. I get a lot of sweepstakes ones like everyone else, but I get cash ones too that I usually can qualify for. I've gotten a few $5 to $20 surveys as well which is a lot of how I can cash out well. I hope they never change that. |
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Sweepstakes not incentives...
by Melissa , Mar 21 '08 I get a bunch of surveys in my mailbox every week, but when I open them the only thing they offer is an entry into a sweepstakes that you have a one in a million chance of winning. Most of the time I get a few questions in and am "not qualified" but still can play the instant win game - which you win every time you play for a bunch of sweepstaks entries. I have not made a cent in 2 months. |
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One Of The Best!
by Joseph, Feb 28 '08 So many high paying surveys so little time. I highly recommend surveyspot. Easy money for little time put in. Usually $3-150 bucks a survey. Even though I've never won anything, I don't care. The cash is worth more than the sweepstake entries. Surveyspot has the most interesting surveys. Those $$$ are no lie. I have checks stubs to prove it as well as a few friends I've referred. |
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love them
by Roshan, Feb 16 '08 got my first check!!! |
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Great Site
by Michael, Feb 12 '08 I cash out from SurveySpot all the time. They offer a lot of cash surveys a lot of them for $3.00. The only downside is you have to wait 4-6 weeks before they update your rewards but that isnt all that bad they send the checks fairly quick. |
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Awesome!
by L, Jan 26 '08 Lots of surveys! Nice incentives (cash reward or sweepstakes entry). I do recommend SurveySpot. I have received quite a few checks from them. Never any problems. Some surveys can be long, but well worth the incentive. Ex: See other's comments. |
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lots of cash
by maxine, Jan 12 '08 SurveySpot is the best one of all, you still get paid. |
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best surveys
by courtney, Dec 08 '07 Been with surveyspot for 3 months have made over 400 dollars. made a $100 on one survey and 50 and $75 on chat room like surveys alone, not counting all the 5, 10, 15 and oh yes 3 dollar surveys. i love survey spot!!!! |
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They have changed
by Nyeima, Nov 28 '07 I have been apart of SurveySpot for over 5 years and previously you had a really good chance of winning one of the prizes and the incentives were great. Since they have changed to the new "instant win game" It's a joke now. How can one person have 100 entries for almost every survey taken and never win a prize? I think they put that in place to limit the amount of prizes won.
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Love Survey Spot
by Rena, Nov 12 '07 It took me a little while to figure out that you should do every survey they send you. Even if it something that probably wouldn't fit my profile, like pet owner. I click on the survey, answer truthfully, and I get entered into the sweepstakes anyway. But doing every survey they send me, at the end of the survey they tell me about all the open surveys, one at a time. So I just keep taking them until they tell me there are no more available. This is how I get the cash surveys. They are always hidden in there. Because a lot of times the survey links they send me for cash surveys are usually expired by the time I get around to them. |
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Lots 'o cash
by D, Sep 18 '07 SurveySpot pays quite a bit, but you just have to wait a while for the incentive to be put into your account. It sometimes takes up to 2 months for you to get your cash, but with the amount of paid surveys you get, the cash flow is still high.
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5$ here or there
by Dan, Sep 13 '07 They do tend to give out 5$ surveys from time to time.
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