Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkMobile app checkmarkDaily surveys checkmarkVideo surveys checkmarkDiary surveys checkmarkTeen surveys checkmarkRefer-a-friend program

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel, Opinion Outpost

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (579)

5 Star Reviews (101) 17.4
17.4
4 Star Reviews (70) 12.1
12.1
3 Star Reviews (45) 7.8
7.8
2 Star Reviews (66) 11.4
11.4
1 Star Reviews (297) 51.3
51.3

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Went downhill

May 29, 2019 by Elizabeth from United States

Have been doing surveys on Toluna for years and earning rewards but in the last year I can't seem to qualify for one survey and the ones that I do don't pay anything. Takes forever to get rewards.

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Toluna Influencers responded to this review on June 3, 2019

Hello Elizabeth,

Thank you for taking the time to submit your review.
We are extremely sorry to hear that your experience is not as satisfactory as we would have liked to.

It is possible that, if you have not updated your profile surveys in a while, we might be sending you surveys that no longer match your profile and you consequently don’t qualify.
To increase your chances of receiving the best targeted surveys we strongly recommend you to update your profile surveys every 6 months; besides, you’ll also earn 100 points for each profile updated.
When you are screened out of a survey, the points will not be rewarded as your responses are not used in the final research findings and we don’t get paid for them either by our clients.
We have been making quite a few changes starting this year and considerably speeded up our delivery time - most of the rewards are now processed within just a few days.

I would like to have a closer look at your survey activity and investigate any particular cases where you would like more details about your participation. Could you send me an email at https://us.toluna.com/contactus with the following as subject: Survey Police review - follow-up and I will personally look into it.

Best wishes,
Katy
Cannot get my rewards

May 13, 2019 by KATHRYN from United States

I have about 43,000 points in my Toluna account. I tried to get a reward last week, but the site would not allow me to get reward or contact them. They send me daily surveys. I am not taking any more of their surveys if they cannot pay me. I also tried to contact them on a Toluna facebook page, but it was the UK page. I could not find a US facebook page for them.

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Toluna Influencers responded to this review on May 14, 2019

Dear Kathryn,

Thank you for submitting your review.
We are sorry to hear that you had difficulties accessing our website and getting in touch with us. These type of errors may happen from time to time on any digital platform, but refreshing the page or clearing cookies and cache can sometimes resolve the issue; as it allows your browser to reflect any recent updates or fixes. Our Toluna.com website is working fine now, and you should be able to access your account without any problems. Please rest assured that none of your information or earnings have been lost.

As you mention this has been ongoing for a week, I would like to look into it personally and find a solution as soon as possible. Would you mind sharing your username with me, so that I can check what the issue might be and assist you through the process of requesting a reward?

You can also choose to send me an email at https://us.toluna.com/contactus with the following as subject: Survey Police review - follow-up.

Awaiting your response,
Katy
Recommend

April 26, 2019 by Arianna from United States

I've been with them for about 2 years now and I already cashed out several times, rewards were delivered fast. I usually got my rewards in 2 weeks and lately they've been paying the following day or in 2 days at most.

I also contacted support once as I couldn't access a diary survey with a lot of points and they were very prompt and helpful and guided me through the entire process.

Keep up the good work Toluna!

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Toluna Influencers responded to this review on April 30, 2019

Hi Arianna,

We appreciate your kind words and we are so happy to hear that you have had a great experience on Toluna!

We are indeed striving to process payments for our influencers as quickly as possible and compensate their hard work. Our support team will also be thrilled to hear your feedback!

Thank you for taking the time to submit this lovely review!

Best wishes,
Toluna Team
Took months to deliver reward

April 25, 2019 by Harry from United Kingdom

I had this app for a month or so, and only managed to cash out a £5 Starbucks reward. They don't have very many gift cards on offer, and this was the only one I could get for a fiver. Then, they didn't send my reward for LITERALLY months. I wanted to uninstall the app, but didn't want to risk not getting my reward. I did eventually receive it, but I was so fed up with the app that I uninstalled it immediately after. However, the surveys are often short, and you get quite a lot of points from the polls.

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Toluna Influencers responded to this review on April 30, 2019

Hi Harry,

We are terribly sorry to hear that your experience was not as expected. This is on us and we would love to make things right if you give us another chance.

Since the feedback of our influencers is paramount in our ongoing strategy to constantly improve the user experience of our global community, this year we worked hard to deliver better and faster rewards. Currently most of the rewards are processed within just a few days and you can check out all the available options at https://uk.toluna.com/rewards
We offer various options at different thresholds so that both very active members as well as the ones who are casually active can easily request a reward.

Thank you for taking the time to share your opinions!
Your membership means a lot to us and we hope you’ll give us another chance so that you can get the kind of experience that we’re aiming at. Please don’t hesitate to reach us at https://uk.toluna.com/contactus with any additional feedback, questions or comments and we will be more than happy to assist you.

Warm regards,
Toluna Team
BACK TO NORMAL

April 17, 2019 by Stephanie from United States

Toluna is a good site with lots of surveys available to try and complete. They were down for over a week but are back up and running. I wish all survey sites would understand that when there's problems, it's not the problems that drive members crazy. It's the lack of acknowledgement that anything is wrong, the inability to contact anyone to find out what's going on, and the lack of information as to when things will be fixed.

With that said, Toluna is a solid company with a great reputation. They have plenty of survey offers daily, pay well, and you get paid within a reasonable amount of time. Highly recommend!

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 19, 2019

Hi Stephanie,

Thank you so much for your wonderful review! It made our day!

Please feel free to share it with your friends and family, as well! We’d be very happy to welcome them also in the Toluna Influencers community!

Our influencers’ satisfaction is a top priority for us and your feedback keeps us motivated to continue to improve and offer the best experience to our community.

Every time you have feedback or comments to share please don’t hesitate to get in touch at https://us.toluna.com/contactus and we will happily assist every time.

Thanks again for your nice words, we appreciate it!

We look forward seeing you on the site!

Warm regards,
Toluna Team