Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

payment icon
PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkApple gift cards checkmarkBest Buy gift cards checkmarkTarget gift cards checkmarkWalmart gift cards checkmarkStarbucks gift cards checkmarkMovie vouchers checkmarkMovie vouchers checkmarkRestaurant gift cards checkmarkRetail e-vouchers checkmarkSweepstakes entries

study types icon
HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkMobile app checkmarkDaily surveys checkmarkVideo surveys checkmarkDiary surveys checkmarkTeen surveys checkmarkRefer-a-friend program

payment info icon
REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

similar panels icon
SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel, Opinion Outpost

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (579)

5 Star Reviews (101) 17.4
17.4
4 Star Reviews (70) 12.1
12.1
3 Star Reviews (45) 7.8
7.8
2 Star Reviews (66) 11.4
11.4
1 Star Reviews (297) 51.3
51.3

Sort Reviews By: Date | Highest rating | Lowest rating

Much Improved

July 23, 2019 by Sara from United States

I've been a member of Toluna for probably a decade now, and I find the site has improved over the years. It used to be commonplace for me to finish a survey, and then be told I had not qualified -- very frustrating! And when I questioned Customer Service about this, the responses were non-existent, nonchalant, or even downright rude! That happens much less frequently now, and Customer Service representatives are more polite. I also find that I'm earning points faster than I was before. I'd recommend giving it a try.

Toluna Influencers reply logo

Toluna Influencers responded to this review on July 24, 2019

Hi Sara,

Thank you so much for taking the time to share your opinions, as they help us better shape the Toluna experience!

Your nice words reaffirm the hard work we put in every day to offer the best experience to our influencers.

You are clearly a very loyal and engaged member of our community, so we are sure you have noticed that we have been making quite a few other changes over the past year: a new landing page illustrating our new value proposition, the addition of games and Toluna Magazine, a much faster delivery time for rewards, just to mention a few. We are trying all of these things, with more to come, to improve the user experience for all our members and your feedback is key to ensuring your ongoing satisfaction.

We are so happy to hear that your satisfaction towards our Customer Service has also increased. We will pass this on to our colleagues as it will highly motivate them even further to strive to provide the best in class services.

It is your voice plus our voice that equals the voice of change and your reaching out with this review reinforces that promise which we highly value, thank you!

Whenever you have a question or concern, don’t hesitate to submit a ticket at https://us.toluna.com/contactus and we will always be happy to help.

We really appreciate a lot your loyal membership and your feedback!

Best wishes,
Toluna Team
Valuable Insight

July 12, 2019 by Michelina from United States

Being on this panel has many advantages. They have great surveys and interesting, innovative ideas on all subjects. They are great people to work with and really listen to the people.

Toluna Influencers reply logo

Toluna Influencers responded to this review on July 15, 2019

Hi Michelina,

Thank you very much for taking the time to send us your review, your feedback is much appreciated!

We are so glad to hear that you are enjoying the Toluna experience! Your review reaffirms the hard work we put in every day to offer the best experience to our influencers. That is very important to us and reading your nice words are very rewarding!

Please feel free to share your experience with your friends and family! We’d be happy to welcome them in our influencers community!

We look forward to seeing you again on Toluna.com!

Warm wishes,
Toluna Team
Survey site and contact down after completing long survey

July 3, 2019 by Dave from United States

After SURVEY DONE link directed to here, thus contact page on this site can't be reached either so don't know if I got credits, this isnt fair or reliable on their part. This site can’t be reached The webpage at http://ups.surveyrouter.com/trafficui/mscui/SOQualified.aspx?sname=owRcXlHskEZkmDYpCJWcSvFgm30&TolunaEnc=46671&gid=260838 might be temporarily down or it may have moved permanently to a new web address. Go to http://surveyrouter.com/

Search Google for ups surveyrouter traffic mscui SOQualified ERR_NAME_RESOLUTION_FAILED This site can’t be reached us.toluna.com’s server IP address could not be found. Try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN

Toluna Influencers reply logo

Toluna Influencers responded to this review on July 8, 2019

Hello Dave,

Thank you for taking the time to submit your review!
We’re very sorry to hear that your experience was not at the level we would have liked. We take our influencers’ experience seriously and your review is concerning to us.

The situation you describe could be a re-directing issue from a survey that was hosted at the client's end. In such instances, if you are not correctly redirected back to the Toluna website after completing the survey, but you did reach the end of the questionnaire, your responses are still correctly captured on our client's end.
As soon as the survey in question is closed, the client analyzes the data and sends us the list of all qualified respondents so that we may adjust our records and reward all the members entitled to receive the incentive.
The link you mentioned will not appear on a Google search as it is not a public website, but relates to the hosting of the survey you've completed.

Even though the end survey link will not direct you to a webpage, you can always go directly to the official Toluna site and submit a ticket with the details of the situation you are facing. Our Support Team at https://us.toluna.com/contactus will be more than happy to address any and all questions you might have.

Best of wishes,
Toluna Team
Rip off, do not waste your time

July 1, 2019 by Jonathan from United States

30,000 points needed to cash out--well, I got to 19,500 and was DQ'ed late 3 times; I answered hundreds of questions for over an hour and received nada points.

Avoid, unless you want to answer questions for free.

Toluna Influencers reply logo

Toluna Influencers responded to this review on July 8, 2019

Hi Jonathan,

Thank you for taking the time to submit your review. We are really sorry to hear that you encountered difficulties while completing our surveys.

Please keep in mind that some surveys are looking for a very specific group of people who meet a very narrow set of demographic or other specific criteria. Sometimes, determining whether someone is suitable for a survey takes just a few questions, while other times, a more complex screening process is needed. This usually happens in the first half of the survey, however, if and when this happens towards the end of a questionnaire, it might be the result of a quality check.

Nonetheless, when you feel it was not the result of a quality check, please feel free to contact us with the survey number in question and we will gladly check the situation for you.

As far as rewards are concerned, please know that we have many rewards available and we offer various options at different thresholds, so that both very active members, as well as less frequently active ones, can easily request a payment. If you haven't yet gathered the points necessary to request a voucher, you can either use your points for an entry ticket for our Toluna Millionaire Sweepstake and have a chance at winning $1,000,000 points, or you can increase your balance by voting on sponsored polls, playing games, creating quality content or participating in contests launched by Toluna Team.

To up your chances to qualify for future surveys, we also recommend making sure your profile surveys are complete and up to date. These are designed to help us send you surveys for which you are most likely to qualify and, additionally, you earn some extra points by completing them. Your Profile Surveys can be accessed directly from the "Survey Centre" or via the Surveys menu in the header: "Surveys"-"Profile Surveys".

We are always happy to help and address any questions you might have regarding your account, so don't hesitate to reach out to us at https://us.toluna.com/contactus.

Warm wishes,
Toluna Team
High Earning Site

June 27, 2019 by Deana from United States

I've been a member for 9 years. This is one of the highest earning sites I am part of. There are plenty of surveys. They have a fun community. And there is also the potential to earn points via polls, contests and creating content.
My only complaint is that points now expire after a year (and with no warning/reminders that the year mark is approaching).

Toluna Influencers reply logo

Toluna Influencers responded to this review on July 1, 2019

Hello Deana,

Thank you for your wonderful review!
We are glad to hear that you enjoy all the features of our site! You can also check the Games section for more fun and chances of winning points.

The points expiration policy is part of our loyalty program and its sole purpose is to engage our influencers and encourage them to be constantly active, while earning more points and enjoying the multiple reward options we offer.
If not spent, points only expire after 16 months from the date they are earned. When points are about to expire, a black banner will be visible in ‘Your Points’ section notifying you of how many points are about to expire on the 28th of said month. You then have 28 days once the notification shows up to use these points. Please don't wait until the last moment to redeem your points.

We really appreciate your loyal membership and your feedback!

Best wishes.
Toluna Team