YouGov

1 West Smithfield
London C1A 9JU
tel: +44 (020) 7618 3010
supportUK@yougov.com
Click here to visit their website
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Verified by SurveyPolice Ranked 13 times in the last 365 days. Rate_this_company User_reviews

Overall Company Rating:
62.8%
Survey Company:
Overall experience with this Survey Company: 64.6%
Would you recommend this company to friends and family? 53.8% said yes
Registration:
How would you rate the ease of registering with this company? 80.0%
Have you signed up to take surveys with this company? 100.0% said yes
Did you receive an email confirming your intention to take surveys? 100.0% said yes
Were you misled in any way when signing up? 15.4% said yes
Website:
How would you rate the overall look and feel of their website? 72.3%
Rate the ease of finding Company information: 66.2%
Customer Service:
What is your overall rating of Customer Support provided? 46.7%
Rate the quality of Customer Support responses to your questions: 43.3%
Rate the timeliness of Customer Services responses to your questions: 43.3%
Incentives:
Rate the quality/amount of incentives paid per survey: 55.4%
Rate the time it takes to receive your incentive: 60.0%
Have you always received the incentives you had earned? 69.2% said yes
Survey Experience:
How many surveys do you receive in an average month? 5
Is taking their surveys an easy and enjoyable experience? 61.5% said yes
Rate the quality of surveys you receive: 64.6%
Rate in general how well this company's surveys work: 64.6%
General:
Do you think the survey results are used for legitimate market research purposes? 84.6% said yes
Do you feel that your personal details are kept private with the company? 84.6% said yes
Rate how you feel your opinions matter to this company: 66.2%

User Reviews

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Recommended for the Patient
by vicky, Feb 11 '10

I like this site - it doesn't require to much thinking but yes the £50 threshold is in the distant future. With the other survey sites I use I receive frequent payments so I'm okay to wait for the £50 cash. It rarely kicks me out of surveys and with the content of the surveys I feel like my answers will be used for a good cause.

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Interesting surveys
by Abby, Feb 08 '10

I love these surveys they are always really interesting and are generally just asking my opinion on things going on rather than specific products. Takes a long time to get money out as you have to reach £50 before you can claim but I don't mind as they are better surveys.

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Starting to not trust this site.
by Rebecca, May 30 '09

I have been a member of this site since 2004, at first, I got quite a few surveys sent to me, and then, for two years nothing. I'm almost FINALLY at the $50 payout mark, and figures, haven't gotten a survey in forever now that I'm about to reach the payout. They did a site revamp, and it looked like all my accumulated cash disappeared at first and I almost got ticked. Overall, I guess it's fine if you're on the computer anyway, might as well just slowly let it build, it's not like it takes up much of your time. But I'm wondering if I ever will reach the $50 and get a payout. I'm signed up on alot of sites, and have made over $50 in one year, I would prefer that over being a member for 5 years now and not seeing anything.

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I never got paid
by Linda, May 28 '09

I FINALLY got to the pay out amount of $50. in February and since then I have not received payment nor have I received another survey. I have contacted them twice with no response. They are a big waste of time!

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You will take forever to cash out
by Sonya, Mar 22 '09

I have been a member for over 5 years now. I finally hit $50 about 3 months ago, and have yet to receive a dime. The site keeps saying pending. I was almost at $50 once, like one survey away, and they didn't send me a survey for almost a year. This company is horrible. I hust want my money! And yes, they will go MONTHS, and MONTHS without sending you a survey. Like I said, I went a year one time.

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Don't hold your breath- you could be here for YEARS!
by Jennie, Feb 07 '09

I have been with YouGov for just about a year now. I have...£7.50, and that includes the largest sum (so long ago now I can't remember).
Having worked out I get an average survey a month- and don't always get that, if I am lucky, I will get to my payout threshold in 2015. Great, its now 2009 in february. 7 Years from beginning with them-
They need to either lower the payment threshold, pay more per survey or increase the number of surveys

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...and then 2 years later you receive £50
by psymonb, Oct 11 '08

I really want to like this site as they're a legitimate and established company but the surveys are so infrequent it will take over a year to reach cashout. I'd recommend them still.

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Yougov review
by Linda, Aug 08 '08

They are regular, easy to complete, but as mentioned it does take a very long time to reach the £50 withdrawal total.

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After two years
by Monty, Aug 05 '08

After being an member after two years,The balance in my account was $34 (in which it takes $50 to able to cash out.)On July 31,2008 I logged on to my account to find out that they took the balance of $34.In which I have emailed customer support Twice to find out what happened.As of today haven't heard anything.

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Account Must Reach $50 to Receive Check
by Dup, Jul 15 '08

It took me 5 years to reach $50. Sometimes they don't send surveys like a year or two. You figure they're probably dead. When they do send surveys, it's mostly eighty cent each. They did paid me after three months. I then had to close my account because I just couldn't wait that long.

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Can't finish profile survey.
by Stacie, Jul 08 '08

I would love to be able to do survey's for this company. For the last three weeks, I have tried daily to finish my profile survey, but it hangs up on every single page of the survey I submit. I have tried all different hours of the day and night.

I have sent them three emails asking for help, and have not recieved one reply from them. I am getting very frustrated.

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No payment received as promised
by Craig, Jul 05 '08

I would have given them a recommend(the surveys are easy and fairly short) except for the fact I has yet to receive payment after being qualifed for the $50 in May.

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Yougov panel review
by Julia, Feb 11 '08

Some surveys are lengthy and boring with very repetitive questions, but others are just three and you recieve your reward! Mainly 50p, so will take a while to reach the £50 cashout. Having said that they don't screen out like a lot of sites so yo don't feel like you've done work for nothing.

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Yougov review
by marilyn, Dec 29 '07

Pays well with cash but do not send many surveys so takes a long timr to accumulate £50

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