YouGov
1 West SmithfieldLondon C1A 9JU
tel: +44 (020) 7618 3010
supportUK@yougov.com
Click here to visit their website
View Resolved Complaints
This company has been ranked 26 times.
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Overall Company Rating: 71%
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| Survey Company: | |
| Overall experience with this Survey Company: | 75% |
| Would you recommend this company to friends and family? | 73% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 85% |
| Have you signed up to take surveys with this company? | 100% said yes |
| Did you receive an email confirming your intention to take surveys? | 100% said yes |
| Were you misled in any way when signing up? | 12% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 76% |
| Rate the ease of finding Company information: | 72% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 93% |
| Rate the quality of Customer Support responses to your questions: | 93% |
| Rate the timeliness of Customer Services responses to your questions: | 92% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 71% |
| Rate the time it takes to receive your incentive: | 62% |
| Have you always received the incentives you had earned? | 73% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 4 |
| Is taking their surveys an easy and enjoyable experience? | 77% said yes |
| Rate the quality of surveys you receive: | 78% |
| Rate in general how well this company's surveys work: | 81% said yes |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 92% |
| Do you feel that your personal details are kept private with the company? | 92% said yes |
| Rate how you feel your opinions matter to this company: | 75% |
User Reviews
Overall Rating: 
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Yougov panel review
by Julia, Feb 11 '08 Some surveys are lengthy and boring with very repetitive questions, but others are just three and you recieve your reward! Mainly 50p, so will take a while to reach the £50 cashout. Having said that they don't screen out like a lot of sites so yo don't feel like you've done work for nothing. |
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Overall Rating: 
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Yougov review
by marilyn, Dec 29 '07 Pays well with cash but do not send many surveys so takes a long timr to accumulate £50 |
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