American Consumer Opinion Reviews and Features

American Consumer Opinion website screenshot

American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 US
Tel: 1-800-262-5974   Contact: [email protected]
Operated by: Decision Analyst, Inc

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkDonations to charity checkmarkSweepstakes entries

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkProduct testing checkmarkOnline focus groups checkmarkDiary surveys checkmarkTeen surveys checkmarkRefer-a-friend program

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REDEEMING REWARDS

Minimum of 1000 points ($10.00) required to request a cash payment.

American Consumer Opinion, also known as ACOP, is a research powerhouse. They have paid out 35 million dollars in rewards to 7 million members worldwide who have taken over 20 million surveys.

The American Consumer Opinion panel was originally created by Decision Analyst in early 1986. Decision Analyst is a member of the BBB and holds memberships with many prestigious marketing associations.

How ACOP Works

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Join to Take Surveys and More

Take paid surveys and participate in product tests and focus groups with American Consumer Opinion. Join the site by navigating to the ACOP website and become a member by creating an account using your Facebook, Google, or Apple account, or simply your email address.

Once you have entered a few personal details, you will be sent a confirmation email to the email address you registered. After you’ve completed this, you will be transferred back to the American Consumer Opinion dashboard and you will see a list of surveys you’ll be eligible to take.

Participate to Earn Rewards

Every survey you see listed on ACOP's website will show the number of points you can earn for completing it. You can either log in regularly to the website to check for new survey opportunities, or opt in to receive emails whenever a new survey becomes available. Alternatively, you may provide your cell phone number in order to be notified by text when a new paid survey becomes available.

Once you've participated in just $10 (1000 points) worth of online surveys, you can redeem your points for a cash reward or a gift card of your choosing.

Visit ACOP's website 

Payment and Rewards

Rack up Points

Each time you take a survey, you will earn points for your opinions. Screener surveys (short surveys) are worth between 5 – 50 points, or an entry into a monthly draw, and are 20 questions or less. Longer surveys offer points ranging from 100 – 5,000.

Points Value: 1,000 points = $10.00. 1 ACOP point therefore equals 1 cent.

Great Reward Options

As a panelist of ACOP, you must have a 1,000 point minimum balance ($10 worth) to redeem your points. Once you have reached this minimum, you may redeem your balance for the following options:

  • PayPal: For most countries, use PayPal to cash out your earnings in a simple and easy manner. If you decide to use PayPal as your cash out option, make sure your PayPal email matches the email you used to sign up with American Consumer Opinion.
  • Hyperwallet: Like PayPal, Hyperwallet is a user-friendly payment platform that operates in 170+ countries. Allow 8-12 weeks for payment and receive a confirmation email once your money is available.
  • Sweepstakes Cash Out: Use your points toward sweepstakes entries that give you a chance to win a variety of lucrative prizes. (Note that once a sweepstakes has been entered using your points, you do not get your points back, even if you are not selected as a winner).
  • Charity Donations: Choose to donate your money to a variety of credible charities.
Visit ACOP's website 

Survey Taking Experience

American Consumer Opinion Surveys

ACOP offers online surveys to its members that are interesting and quick, with the average survey taking approximately 10 minutes to complete.

In addition to online surveys, participate in other research opportunities such as product testing, focus groups, and judging the newest advertising campaigns. You can expect to receive invitations for participation from American Consumer Opinion several times a year.

Member's Tip! Ensure you add [email protected] to your approved senders list to ensure you receive survey invitation emails in your inbox.

Household Surveys

A few times a year ACOP sends out a survey that pertains to each household. The survey asks what products and services you use on a day-to-day basis. If you participate in this survey, you will be more likely to receive additional future survey invitations, which can translate into earning more points!

Community Features

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Prize Draws

If you attempt to complete a survey but are prevented from doing so (i.e., you are disqualified), you will automatically receive an entry into the Monthly Screener Drawing. Prizes can vary, though they typically consist of $100 Amazon gift cards. Winners lists are published monthly and are accessible directly from your ACOP account dashboard. In any given month, $500 worth of prizes is usually awarded.

Invite Friends to ACOP!

American Consumer Opinion is always looking to grow its family worldwide. If you know a family member, friend or co-worker who would enjoy sharing their opinions in exchange for great rewards, then refer them to ACOP using your unique referral link (available in your account). Each time you successfully refer a new member, you will receive an entry into a monthly draw worth 5,000 points! Currently, recruits from the USA, Canada, UK, Germany and France are permitted.

BBB Accreditation

American Consumer Opinion's parent company, Decision Analyst, is a member of the Better Business Bureau of Arlington, Texas (and has been for over a decade). They maintain a solid BBB rating.

Is American Consumer Opinion Legit or Scam?

acop legit or scam

Is ACOP Legit?

American Consumer Opinion is not a scam and is a legitimate online survey panel run by Decision Analyst - a credible market research firm. The ACOP website has been online for more than 20 years and with millions of survey takers worldwide, BBB accreditation and over $35 million in payments issued to members, ACOP is a safe and legit survey site.

Although some users may have varying levels of success with the website (i.e. users outside of Western nations may not be invited very often to complete surveys), it doesn't mean that the panel itself is illegitimate. American Consumer Opinion is available in 11 different languages in over 200 countries.

Eligibility: International members accepted, aged 14+. Limit of one person per household.


American Consumer Opinion Reviews (337)

5 Star Reviews (50) 14.8
14.8
4 Star Reviews (29) 8.6
8.6
3 Star Reviews (28) 8.3
8.3
2 Star Reviews (42) 12.5
12.5
1 Star Reviews (187) 55.5
55.5

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Great projects but don't expect to be paid

April 27, 2018 by Kelli from United States

This site is getting worse! I requested payment on December 15, 2017. It’s the end of April 2018 and not only have I not been paid, no one will even respond to my emails. Fortunately I still have the contact info for a study I did. Hopefully they can help resolve this.

disappointing

April 19, 2018 by carol from United States

I cashed out 20.81 on 01/12 and said would go into my paypal account 4-12 weeks. When I didn't get it within the 12 weeks period, I received an email, stating they would look into it. I am very disappointed that a payment would take this long, (and actually longer than what they promise). It takes forever to actually get enough to cash out, and would like a prompt payment

You will wait THREE months for payment!

April 18, 2018 by Ken from United States

I've been a member for over 7 years. Here is my most recent correspondence regarding slow payments:
I have a cash out that was approved for $18.25 on Jan. 8, 2015 via PayPal that I'm waiting for. Could you please check as to why my payment has been delayed.
Thank you so much for your help with this matter,
Ken

Here is their response, (a canned reason no doubt):

Dear Ken,
Our accounting department is now trying to process payments manually so they can verify the authenticity of each member of the panel and payment they send.
We are now in the process of validating PayPal each member of the group or mailing address information before sending payment. This resulted in a delay in the processing of payments.
Our policy has recently changed for a period of THREE MONTHS to receive your payment.
Thanks,
Anne Parks
Vice President
American Consumer Opinion®

To which I responded:

Hello,
Why do you have to, "verify, (a member of seven years), authenticity" on every cash-out?
If all surveys are approved before I submitted them for a cash-out, what possible reason would it take anyone another THREE MONTHS to verify the surveys again & send my payment?
Don't you have computers that are programmed for that? Some survey sites send payments to me within minutes and some within two DAYS.
To wait THREE MONTHS to get paid is excessive.
The only reason for this long delay that comes to my mind is to collect the 3 months interest on your members earned money.
Ken

* In this day and age of the ultra-fast processing of information, waiting three months to be paid is very unfair to their loyal members . . .

Bad news

April 14, 2018 by Anita from United States

I had put in for a reward on December 18, 2017. in March 2018 I asked where it was and received a reply that it was being processed. As of today it sill has not been sent and they do not answer emails. Stay away.

15.5 weeks....still waiting

April 5, 2018 by Kate from United States

My first cash out was slow but still within the 8-12 weeks. This one I've been waiting since December 19th!! I've sent FOUR emails and have gotten ONE response weeks ago stating delayed payments get put to the top of the list. Well....I feel bad for those NOT delayed if I'm at the top of this list and still waiting!