Homescan Consumer Panel

The Nielsen Company
160 McNabb Street
Markham, Ontario   L3R 4B8
Canada
tel: 1-800-263-1697
lynne.c.morrison@nielsen.com
Click here to visit their website

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Please note that the US version of this panel is the: National Consumer Panel.

Verified by SurveyPolice Ranked 1 time in the last 365 days. Rate_this_company User_reviews

Overall Company Rating:
48.4%
Survey Company:
Overall experience with this Survey Company: 60.0%
Would you recommend this company to friends and family? 0.0% said yes
Registration:
How would you rate the ease of registering with this company? 60.0%
Have you signed up to take surveys with this company? 0.0% said yes
Did you receive an email confirming your intention to take surveys? 0.0% said yes
Were you misled in any way when signing up? 0.0% said yes
Website:
How would you rate the overall look and feel of their website? 60.0%
Rate the ease of finding Company information: 60.0%
Customer Service:
What is your overall rating of Customer Support provided? 100.0%
Rate the quality of Customer Support responses to your questions: 100.0%
Rate the timeliness of Customer Services responses to your questions: 100.0%
Incentives:
Rate the quality/amount of incentives paid per survey: 60.0%
Rate the time it takes to receive your incentive: 80.0%
Have you always received the incentives you had earned? 100.0% said yes
Survey Experience:
How many surveys do you receive in an average month? 3
Is taking their surveys an easy and enjoyable experience? 0.0% said yes
Rate the quality of surveys you receive: 80.0%
Rate in general how well this company's surveys work: 80.0%
General:
Do you think the survey results are used for legitimate market research purposes? 0.0% said yes
Do you feel that your personal details are kept private with the company? 0.0% said yes
Rate how you feel your opinions matter to this company: 100.0%

User Reviews

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This is Nielsen, people!
by Lisa, Feb 26 '12

This is the same company and makes and breaks television shows. They are a legitimate and honest company. This is a job. This is an important job. If you don't want to take the time to do, fine. But those of us that do get compensated fairly well. I've gotten LOTS of items over the three or four years I've been with them. And once, because the items was going to be slow arriving, they sent another item in it's place that was worth three times the amount. Then they sent the original item, too, a week later! Great company.

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Homescanner over 10 years
by Cynthia, Sep 08 '11

All you do is scan the bar codes of everything you buy and transmit once a week.never really think of it as a survey panel because you only do about 5 a month and you ALWAYS qualify. After 10 yrs. its habit no real effort and I have gotten some pretty nice gifts.

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Pay Cash Not Points
by James, Jun 11 '11

It might be worth it if they gave you@least $5.00 a week instead of points. I agree with the other reveiw not for busy people that why I quit them.

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My application has been ignored
by Marilyn, Jun 02 '11

Like some others, I've been skipped over for some reason. Maybe I'm too old. I applied over a year ago and never heard from them. I tried to reapply but the computer said my information was already in the system. That is fine. I don't need the aggravation. Homescan, I reject YOU!

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Monstrous effort for little reward
by Kathleen, May 04 '11

People who have a lot of time on their hands would like this one. Scanning every item you buy and entering codes for what will not scan takes hours. The Scanner is not reliable, must be constantly recharged, so adds to your electricity bill. They even want to know what you buy at roadside stands and yard sales. After 2 years, you might get a toaster. Woo Hoo!

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LOVE THIS PANEL!!!!!
by Lisa, Mar 13 '10

I have been a panel member for over 20 YEARS! I love them. I have gotten so many household things as rewards. I have 7 Lladros figurines from them as well. I've gotten toasters, sandwich maker, blender, no cash but things I hate paying for.20 YEARS! I know what I'm talking about!

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Home Scan Consumer Panel
by Kathy, Dec 30 '09

This sounds like the biggest rip off and scam of all times. They really need to be investigated. They keep sending me invitations to join but guess what, I never will. I just don't have the time or energy to sit around and use a scanner. They need to stop.

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It is fun
by Justin, Oct 24 '09

Even though it does take a long time to build your points up, I still like scanning my purchases it is fun and does not take long at all. Another good thing in scanning all the items that I buy is being able to verify my receipt that it is correct.

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Tried to join
by Leisha, Sep 27 '09

I have tried to join this company several times and they never accept me. I have been doing surveys and test marketing products for companies for many, many years and have no idea why they wont accept me. After reading some of the other reviews on here I am glad they did not accept me.

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People do this?
by Robert, Sep 17 '09

Can't believe this thing is still around. I sent everything back immediately. The work requested was tedious and time consuming. The rewards are embarrassing for the amount of work needed to earn them.

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Lots of work, Little Incentive
by Jim, Jun 27 '09

Sounded good at first. Got scanner which is a monstrous device and all the literature. Looked very interesting. Doing something every week, hmmm. Well anyway, looked at their points catalog. My Lord to gather points for a decent prize, it would take years. Literally, not kidding folks. Totally not worth the hassle to scan then send by telephone all your purchases. I do mean ALL, every store, every dime you spend, They want to know. NOT WORTH THE TROUBLE.
And when they are told about the incentives holding you back, Oh heres how to send it back.
They don't care.

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complete waste of time..Stay away!
by cheryl, May 27 '09

unless you shop at the big box stores (and in my area not even all of THOSE) you'll spend ages scanning and entering prices for points to turn into merchandise that doesn't exactly excite me. I'm sending their scanner back after a year. Now I can't get onto their website to spend my points unless I contact them once again!

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waste of time!
by Sean, May 04 '09

i tried this panel for about 6-8 months. my scanner never worked, customer service was useless in trying to help fix the problems. i kept trying to email homescan about my problems and kept getting a reply i was emailing the wrong company, even though it was the address i was given. thankfully, they discontinued my membership and i sent their crap back.

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Been There Done That
by Joann, Apr 15 '09

I am a part-time "stay at home mom" that also has a home office. This was the biggest hassle I have ever done. I thought it would be fun but nope, too much effort for too little pay-off. Yes they sent cute little "gifts" to me, but most of them were pretty useless. The software I had to put on the computer to send my scans in was constantly having errors and I finally sent their stuff back even thought I did have quite a few points built up.

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Love it!
by Marnie, Apr 13 '09

My SIL has been doing it for about 10 years, and has received many nice prizes, and has never had any problems. She finally got me into it last year, and I love it! I work full-time, and I have had no trouble finding time to scan my purchases. Of course it is going to take a long time to get a good prize-they can't give the stuff away for nothing. The catalog is full of REALLY GOOD pricey stuff. This isn't restaurant cards and magazine subscriptions-you can get Nikon cameras, iPODs, home theater systems, Coach bags, vacuum cleaners, kitchen appliances, video game systems, even telescopes-ALL name brands. They also give away prizes every month if you are eligible for their sweepstakes. It does not take me more than 15 minutes to scan all of my groceries for my family of four each week. I shop at a store that is on the list, so I do not have to enter the prices. This is a Nielsen company, which has been around for ages, so I trust them.

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getting better
by Arleen, Feb 18 '09

When I first joined the incentives didn't seem to good. Now if you scan every week, do the surveys, do the new perscription scan and get the extra pts for scanning every week you should be able to get $50 in @ 9 months

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Total Waste of time!
by Celeste, Jan 31 '09

I have a distinct problem with doing tedious labor for trinkets. There are other companies who actually pay employees to do the same work for them with CASH! I sent my scanner back to them .

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They are in total denial
by Jesse, Nov 21 '08

I have been doing it for over 2 years.Scan EVERYTHING. They provide a bar code card for anything that does not have a bar code or comply with their software. You get harassing emails about your not using their bar code card even if you do not need to. The system is full of holes and problems. I have pointed out at least 10 that they deny them all. Even with hard proof. . They want personal life/family information. They want names of household members and other information. Generic is okay but they go too far. Demanding that ALL household members.They sign you up for panels that you did not agree to and more time. They required keeping a diary. If you ignore they will write about your failure. If you write them back and refuse they get unhappy. 3 - 6 emails per day.

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Not for busy people
by Jackie, Nov 04 '08

It takes forever to scan everything, especially if you buy a lot of grocery at one time. It seemed like the points to a long time to accumulate and I got nowhere with this program. It would be great for stay-at-home parents who would like to pass time.

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Couldn't even get hooked up
by Valerie, Oct 20 '08

It took about three applications until I was accepted. When I received the equipment, I couldn't get a connection established over the phone line. I tried many times and then called customer service. They told me to do the same thing I had tried many times. This was the only suggestion they gave, but again, it didn't work. I tried many times over the next few weeks, until I got a letter asking me to send the equipment back due to never transferring any info to them.

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I enjoy it
by Jana, Oct 08 '08

Yes, it is sometimes a pain to scan and enter prices, but I do feel valued by this company. I also sometimes get random little gifts from them in the mail just as a "thank you." The rewards catalog is full of cool stuff, and if you send in your scanner info every week, the points rack up pretty quickly.

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lots of work involved
by Dian, Sep 14 '08

this one asks for you to do a lot for your incentive. and the incentives themselves take forever to collect. but it is one of my faves nonetheless. maybe bacause they are constantly sending me little gifts and an occasional two dollar bill in the mail that have nothing ot do with my "point", but just as a "thank you". they make you feel like your time is valuable to them. That truly makes a difference.

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Waste of time!!
by Michele, Sep 04 '08

If you don't have a job, this is perfect for you...as well as waiting forever for points to accumulate after you've waited 2 years to get accepted into the panel!~

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Great for Consistent Rewards
by Stephanie, Jul 11 '08

It's easy to buold up points and as long as you send your transmission by Thursday you should have no porblem getting through. Also, the rewards take a while to save up for but the average value of the items is over $100. One of my favorites.

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Lots of work for what?
by dermot, Jun 11 '08

You get a scanner and have to scan the barcode on all your shopping.Then you have to type in all the prices. Then you have to transmit the codes down a phone line.On a Saturday night you can spend over an hour trying to get through and give up.You need thousands of points to get the most basic rewards.Customer complaints are usually not forthcoming. They need to improve their Reward policies. Lots of invested time ...no rewards...yet.

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Great for stay at home moms
by Robin, May 21 '08

This is great for stay at home moms or dads that do most of the shopping. You can actually make an impact on what regular people like you and I are buying.

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Homescan
by Ann, Apr 24 '08

The Homescan Consumer Panel is the easiest way to build up points for some beautiful gifts. All ya do is scan things that you buy. The technical help is fabulous too. I can't wait until I get enough points for something from the gift book. Keep up the great work.

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