Lightspeed
180 Mount Airy RoadSuite 100
Basking Ridge, NJ 07920
United States
tel: 877-721-5118
lauren@us.lightspeedpanel.com
Click here to visit their website

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Overall Company Rating: 61%
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| Survey Company: | |
| Overall experience with this Survey Company: | 66% |
| Would you recommend this company to friends and family? | 53% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 81% |
| Have you signed up to take surveys with this company? | 98% said yes |
| Did you receive an email confirming your intention to take surveys? | 95% said yes |
| Were you misled in any way when signing up? | 20% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 74% |
| Rate the ease of finding Company information: | 71% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 61% |
| Rate the quality of Customer Support responses to your questions: | 62% |
| Rate the timeliness of Customer Services responses to your questions: | 62% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 62% |
| Rate the time it takes to receive your incentive: | 65% |
| Have you always received the incentives you had earned? | 65% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 8 |
| Is taking their surveys an easy and enjoyable experience? | 66% said yes |
| Rate the quality of surveys you receive: | 71% |
| Rate in general how well this company's surveys work: | 68% said yes |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 82% |
| Do you feel that your personal details are kept private with the company? | 80% said yes |
| Rate how you feel your opinions matter to this company: | 65% |
User Reviews
Overall Rating:
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When it works it's great, BUT...
by Maria, May 02 '08 When you have a problem with Lightspeed, good luck get it resolved. I have had problems getting my points credited (after finishing the survey) and all emails sent to the Lightspeed do not get answered. It is annoying, to say the least. |
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Really going down hill
by Michael, Apr 04 '08 I've been a member since 2003. I have made $65, however, it is becoming harder and harder, and more frustrating to earn points and cash. You use to get cash, then they went to PayPal at a higher points/cash rate, and now you can get Amazon.com gift cards at a slightly lower rate. The rest of the "Rewards" are not worth the points. As others have noted the amount you earn per survey is pretty low. Normally, you will get 75 points per 20-30 minute survey. This translates to $0.68 with Amazon.com or $0.65 with PayPal.
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Decent - but there's better
by Brian, Mar 27 '08 Lightspeed hasn't been bad to me, but I think there's better. For one, the incentives (points) could stand to be increased like with most point-system schemes.
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there is nobody out there
by Joe, Mar 24 '08 I have tried numerous times to reach someone at Lightspeed Panel to help me resolve a rewards problem and even telephoned them (after getting their phone number from Survey Police). All I got was an answering machine, of course, and even though I left my name, phone number and email, no one has ever bothered to respond. Don't waste your time with this outfit! There are some good panels out there, but this one stinks! |
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It Is What It Is!
by susan, Mar 15 '08 Panel member since 2001, and I am still happy to receive Lightspeed's links. They are legit! I have selected many little rewards over the years despite the fact Very inconsistant in my replies. *If you respond quickly you are very likly to qualify for the survey, if you don't someone that spot in their demographic. |
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If you have 3-5 hours for $5
by Joseph, Feb 18 '08 Ok, so here it is, I've made about $150 from Lightspeed. Ranging from $5-10 paypal transfers and $5 Amazon Certs. The points are really horrible. 75 points is about 60 cents. You could spend 30 minutes on a survey. Hardly worth it. I've had 1000 point surveys that lead to $95.00 surveys. Lots of Fun for a few hours with a palm pilot sent to me.So if you have the time for poor poor incentives, go ahead. I'll stick with lightspeed..haha |
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1 Year Member
by L, Jan 25 '08 I have been a member for little over a year and have redeemed point for many gc. I loved them in the past, but now it seems I can't qualify for any of their surveys. Its odd I have a family of 5! I still like Lightspeed and hope it gets better. |
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Point expiry
by Daniel, Jan 21 '08 Not only does this company offer a pretty low incentive value but the points you earn expire if not redeemed within a certain amount of time. I find that I can hardly ever get enough points with the amount of surveys they send to redeem them as they expire almost as fast as new surveys come in. And yes I have taken all the prequalifiers. I complained once and all of a sudden I got enough surveys to get to the first reward level, but once again I am only half way there and I have survey points expiring again.No other survey company I deal with does this. |
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Pretty Cool Site
by Jim, Jan 10 '08 Ya I have been on this site for about 2 years and I have never cashed out yet and my points are adding up pretty good. The surveys are fun and easy and have pretty good point rewards. Recently I did a Interactive Survey on there and it was worth 1000 points it was pretty cool. In my opinion this site is good. |
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only pay when they want to
by Sam, Jan 03 '08 this site offers you surveys everyday but not all qualify for rewards and they don't tell you which ones you took for FREE until you complain about not being credited for the work you put in their surveys are also longer than they say they will be and if you ask about this they just don't answer you |
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Only Problem? They don't answer emails!
by Sandy, Dec 14 '07 I have had a few questions about surveys, and they never answered my emails. Otherwise, I do like Lightspeed, and have had some great survey experiences with them. |
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