MyView
304 Park Avenue South, 7th FloorNew York, New York 10010
United States
panelistservices@myview.com
Click here to visit their website
View Active Complaints
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Overall Company Rating: 54.3%
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| Survey Company: | |
| Overall experience with this Survey Company: | 56.2% |
| Would you recommend this company to friends and family? | 47.6% said yes |
| Registration: | |
| How would you rate the ease of registering with this company? | 78.1% |
| Have you signed up to take surveys with this company? | 97.6% said yes |
| Did you receive an email confirming your intention to take surveys? | 97.6% said yes |
| Were you misled in any way when signing up? | 31.0% said yes |
| Website: | |
| How would you rate the overall look and feel of their website? | 72.4% |
| Rate the ease of finding Company information: | 65.2% |
| Customer Service: | |
| What is your overall rating of Customer Support provided? | 52.8% |
| Rate the quality of Customer Support responses to your questions: | 53.3% |
| Rate the timeliness of Customer Services responses to your questions: | 54.4% |
| Incentives: | |
| Rate the quality/amount of incentives paid per survey: | 60.0% |
| Rate the time it takes to receive your incentive: | 53.3% |
| Have you always received the incentives you had earned? | 50.0% said yes |
| Survey Experience: | |
| How many surveys do you receive in an average month? | 12 |
| Is taking their surveys an easy and enjoyable experience? | 57.1% said yes |
| Rate the quality of surveys you receive: | 67.6% |
| Rate in general how well this company's surveys work: | 62.4% |
| General: | |
| Do you think the survey results are used for legitimate market research purposes? | 66.7% said yes |
| Do you feel that your personal details are kept private with the company? | 69.0% said yes |
| Rate how you feel your opinions matter to this company: | 58.6% |
User Reviews
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Do Not Wast Your Time With Them
by Jon, Nov 17 '09 This Was My First Survey Sight That I Tried.Do Not Wast Your Time.Half The Time You Get An Email,you Can Not Even Reach Their Sight. From 1 To 10 A 0 |
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Members Beware
by Michael, Nov 07 '09 I cannot say that this site is fruadulent, as many members think they are great, by my experience with the site has been poor at best. Customer service issues do not get resolve, awards need 8-10 weeks for approval and maybe, once that happens, you may get paid after 4 weeks. Do, the math on how long it takes to get paid. After many inquiries My View, voided all my rewards due to a "policy violation", with no explanation, no warning and no opportunity to explore why. This member chose to report to BBB as a fradulent survey site. |
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MyView is great
by Amanda, Oct 30 '09 I’m a member of MyView and have been a member of other sites in the past and MyView is certainly the better one. I’ve been a member for a while and I’ve heard other members talked about been invited to product testing studies and it finally happened to me. Recently I participated in a discussion group about a product. The reward was $50 and I won $20 in addition for providing thorough responses in the online discussion. How cool is that! Apparently, there were some issues with the payment process and I wasn’t aware that my account wasn’t going to be credited automatically. And yesterday I received an email from their CS person Jordan who told me that the payment of $70 was not credited to my account but now will be through the manual rewards program. I’m glad that he contacted me and made me aware of this issue. I appreciate that My View informs their members of unpaid credits and process them even when we are unaware of the issue!
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My favorite survey site
by Megan, Oct 07 '09 I have been a member for more than a year and I just love it so far. I really like their new system to take surveys. The only thing you should do is just to login (finally only once) and see what survey is available. And there is always a survey, waiting for you. Also I am happy to be a MyView member because of the testing products surveys they do all the time. These surveys are really fun and of course very well paid. I would recommend this site to everyone who wants to have fun and earn some extra money.
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I didn't listen...
by Monet, Sep 29 '09 before I signed up, I read the reviews on here-- A LOT were negative, but I thought-- hey, it might not happen to you.... WRONG! I had about $8 in my account, next thing you know I can log in any more!
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fill in the blank surveys and then denied
by Stan, Sep 27 '09 The past 12 invites I have gotten int he past 2 weeks have broken down as such.
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Going downhill?
by R, Sep 12 '09 I joined about a year ago and have cashed out three times now. They are a reputable survey site. They have recently launched a new "easy' survey system. You can no longer pick from available surveys. You must take what survey is offered to one by one. You must take what they give you. I spend so much time qualifying and trying to find paying surveys that it no longer seems worthwhile. I seem to almost always never qualify, even for surveys that I used to have no problems with. It is annoying to have to fill out all of your personal info at the end of each survey for the sweepstakes. If you have any technical problems you cannot return to the survey to finish. I had technical problems and I decided to e mail support, since I was asked to, but they said that there was nothing that they could do? |
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They SUCK
by Brent, Sep 01 '09 They Stole 14$ from me and I won't forget it !! They claimed "fraud"?? I tell them that I kicked them to the curb after I found that out. I only belong to maybe 75
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thumbs up for myview
by Alexandra, Aug 24 '09 I love MyView… I haven’t been a member for too long but I am yet to experience any issues with their company. For the past couple of days I’ve been qualifying for a lot more surveys than before and despite the fact that some of them are only offering a lottery entry, the cash surveys are many more and according to my calculations if I go on with the same tempo (which I intend to do when my holiday’s off) I will cash out very soon. |
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Waste of Time
by Survey, Aug 14 '09 I don't remember how I found MyView, but I was excited because I got paid good amounts for surveys. But then logging in today, it says that I have not completed any surveys or received any rewards. I would not recommend this site because it is a waste of time and energy. |
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IN DIRE STRAIGHTS?
by jim, Aug 03 '09 Was a member in the past with this MyView Survey. But seen the problems that everyone is complaining about. I left them too. Now they are sending e-mails to past panelists saying they need your help. Bet they do, lol.
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Surprised by the low ratings here.
by Robert, Aug 03 '09 Never had a problem with being credited or getting paid. Almost all surveys pay. Obviously I skip the ones that don't pay, and skip the ones that do not value my time appropriately. What I do not like is the way I have to log in and remember a mystery code to review my rewards. Stupid. Otherwise, this panel is in my top 5. |
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I'll give 'em one more chance
by Liane, Jul 30 '09 My View did a very honorable thing by not only returning a missing amount from my total balance (a pending $4). They also added $2 more to my balance than they needed to, to take me to the payout level. I requested that on 6/10/09 and I have yet to recieve that email that will tell me my funds have indeed been trxf to Paypal. It sure takes an absurd amount of time to get their payout requests out to the people. |
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better then a lot so far
by greg, Jul 28 '09 I dont get the rankings this site is decent, they send me a lot of surveys, i qualify for a high percentage, and they pay cash. I have earned over twnety bux there and have only been there two weeks or so, i cant comment on how quick you get your money but compared to sites that send hardly any surveys, disqualifications, or sweepstajes this site deserves to be higher. |
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downhill
by lynn, Jul 06 '09 When I first joined it was a great company. The interesting thing is when I cashed out I immediately started to have problems. Every link came back already taken and their response to this "Error" was the same form letter. I stopped taking surveys for 2 months and of course the same thing. Again I asked someone to look into this and the same form letter. I deleted the account. No customer support and the timing of these errors is telling. |
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Myview Surprised me with payment
by Kevin, May 22 '09 Myview surprised me by approving my surveys and a quick payment. I've read many reviews and complaints about panel members saying that their surveys were marked as "fraudulent" and that it took a long time to receive payments. I took quite a while for some of my surveys to get approved, but they started to get approved faster as time went on. On May 18, many of my surveys were approved and my approved surveys had a balance of $28. I cashed out on May 18, and I received my payment of $28 via PayPal today (May 22). With that being said, my experience with Myview has been good so far. Once again, it did take a while for some surveys to be credited, but they were credited, and I did receive my payment. I think you have to make sure that you answer the questions honestly and not too fast. Some panel members surveys were probably marked as fraudulent because they may have completed the surveys too fast or may have dishonesly answered questions. |
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Pros And Cons
by Melanie, May 17 '09 Pros:
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Overall good experience
by Linda, May 11 '09 Overall, I've always had good experiences with them. They are very strict with their policies which I can see why so many will be discontent. Once I had my answers for a survey marked as 'questionable' so they didn't give the reward for that survey. When I contacted them they explained their whole data quality policies to me and although I wasn't happy to not get my $1 reward it made sense why they will have such strict rules. I've reached the $25 mark twice and even though they do take a little while to pay but it is easy to reach the payout amount. I was even part of a $45 study in December! I would just say to answer carefully. |
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Worth the time.
by Nathan, May 07 '09 I've been a member of MyView for about 7 months, and I get surveys daily. Usually the surveys are $1-2, but I often get $5 ones as well.
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My View
by Ana, Apr 23 '09 I have been with My View for 6 months now and all that I have earned was $3. My View never has any surveys available and when they do I have a hard time qualifying for them. Do not sign up for my view, at the rate I am going it will take 5 years to finally cash out at $25. This is not a good survey company and now I heard that they take months to payout $25, it should not take longer than a couple of weeks if you are using paypal. |
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MYVIEW-SORRY
by Wayne, Mar 30 '09 Like everyone else, I have asked repeatedly for info and recieved nothing, I have sent e-mails repeatedly, and yep nothing. |
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slow payment
by Fred, Mar 18 '09 I requested $38 payment three weeks ago. They tell you they pay on the fourth week of the month. I am now up to another $45 and they DO NOT REPLY to youor emails. If you have a problem with any surveys or inquiring about payment they totally ignore you. |
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File with NY BBB
by Gertrude, Feb 27 '09 I filed with the NY BBB for the supposed 'fraud' issue when I was at cashout - you should too! They are investigating now, just got an email this morning. I pointed them to this website. |
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Shaddy site.
by annemouse, Feb 13 '09 I did a 30 minute survey for $5. I was on the last page when it said that the survey was filled. When I emailed MyView about it, their response was tough luck.
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Fraudulent Company
by Kate, Feb 10 '09 MY View marked me as fraud in December just as I had accumulated enough points (25) to finally receive a payout because "a person of my background would not have answered" the way I did (whatever that means). I did not care enough to dispute until I received a follow up email in January in which they invited me to rejoin because they had reviewed their policy and decided (this is directly from their email) "After carefully reviewing your case, we have determined we will pay youtherewards that you may have earned before been marked as fraud. Giventhat itprobably happened during the time we were reviewing our policy andmakingthe needed changes for the benefit of our members. However, even thoughwewould like to reinstate your account and offer you a second chance. Itisimpossible for us to re-instate your account because once a person ismarkedfraud; their data is deleted from our database." Basically, they would pay me, but they immediately deleted my information. Puh-lease. |
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Ripoffs!
by Victoria, Feb 04 '09 This survey site seems to use dirty tricks to not pay people when your money owed gets to a certain amount. In all, they have ripped me off for somewhere between $70 to $100. They used to be okay, I even got paid once, but in the past year the dirty tricks have been more and more frequent. Look at the active complains for more info on what is going on. Their customer service will not even respond to e-mails. |
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Bogus site
by Tina, Feb 03 '09 At first this site really impress me.Now i am unimpress they will not let me login unless i go to the website threw surveypolice.I am a 40 year old woman i have no time to play games. That little money they give you is not worth what you go threw with this company. |
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Never had a problem
by Billie , Jan 15 '09 I have been a member for about 4 yrs. and never had a problem so far. I have about $20 there right now. |
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Nifty Site
by Arnold, Jan 09 '09 A nice little survey site. MyView sends you emails and has a page that appears to show surveys you might qualify for. They are kind of slow to pay but I've notice most other sites are just as slow or don't offer paid surveys. I also get a lot of short surveys from them which is nice... |
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MyView is MyFavorite
by John, Jan 09 '09 MyView's MyFavorite website for survey taking. Most companies have sent me tons of offers for sweepstakes entries for completing surveys.
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MY VIEW is FRAUD!!!!
by Sheree, Jan 06 '09 MY VIEW will falsely accuse you of committing fraud. MY VIEW uses this excuse to deny payment to you. MY VIEW will make the decision that you committed fraud, MY VIEW will never inform you of their decision....MY VIEW will continue to send you surveys that they have full intentions of not paying you. MY VIEW determines you committed fraud...they continue to send you surveys, MY View does not notify you that you have committed fraud, or that they are going to close your account. Oh Heck NO...MY VIEW wants you to continue to take those surveys for free. MY VIEW has NO INTENTION OF EVER PAYING YOU for the work you have completed. STAY AWAY FROM THIS COMPANY...THIS COMPANY IS CONDUCTING FRAUD!!!!You will be accused of FRAUD, the IRONIC thing is MY VIEW is the one committing the worst kind of FRAUD!!! |
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beware
by jamie, Dec 04 '08 I just went on their site from this one. forgot I was a member because they never send any surveys and if they have and ive taken them a while ago I didnt keep the confirmation ID or they didnt give me one to retrieve my reward status. Almost impossible to get in. so I took a survey that was on my list of surveys. Took about 40 minutes of boring questions then said youve just been entered to win $1000. No real incentive. I will be unsubscribing form this site. Don't, I repeat Don't sign up for this site, it jsut brings out my dark side. lol |
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Total Waste Of Time
by Marzetta, Nov 30 '08 This company is ridiculous the surveys they send you are not worth the incentives they offer the surveys are way to long and you find yourself hopping from one screen to the next when your trying to qualify for the screener I just said the heck with it and gave up on them there are plenty of other companies are there that are far better |
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FRAUD
by SUZANNE, Nov 20 '08 IT HAS BEEN ONE TECHNICAL PROBLEM AFTER ANOTHER, THERE IS NO REAL CUSTOMER SUPPORT. IF YOU DO NOT SAVE YOU ID #'S, GOOD LUCK YOU WILL NEVER HERE FROM THEM AGAIN, FORGET ANY POINTS YOU HAVE ACCUMULATED, YOU WILL GET THE RUN AROUND, FOLLOW THIS LINK AND ( WILL RECEIVE AND EMAIL SHORTLY) (HERE IS A LINK AND TO RECEIVE ALL YOUR NUMBERS).BS you will never here from them again!!! I would like them to prove me wrong! |
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Bad Survey Group, DO NOT JOIN
by Mark , Nov 19 '08 I signed up with MyView back in September and got enough points to get cash. They deemed my profile surveys fraudulent. Then when I asked them what I did wrong I got terminated. How do you tagged for fraud on on personal profiles. Avoid them at all costs! |
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Waste of Time
by Steve, Oct 22 '08 After 3 months, and many unsuccessful surveys, and many duplicate Emails, I earned a rousing $3.00! Goodbye!!! |
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survey is not easy to complete
by Sultana, Oct 10 '08 surveys sent, but fails to complete it , because in most cases made disqualified and/or time limit ends |
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Going down
by Rhonda, Oct 05 '08 I am $1 away from cashing out after doing their surveys for years. Lately, I noticed I haven't been getting credited properly for my completed surveys. When I asked about a recent survey, they said I was commiting fraud??? When I asked what if anything I can do differently in the future, they responded and said I had since been suspended. ????? |
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My Account
by Cindy, Sep 30 '08 I have been a member of MyView for over 5 years. About 6 months ago I checked on my reward account and saw that all of my surveys were marked "fraud". I immediately wrote to them and was sent an email telling me it was a glitch. I was happy since I was just $2.00 away from the $25. cash out. Afew months went by and everytime I checked my account it still said fraud so I wrote them again. Last week I finally heard back after writing all summer that now my account is suspended because its unclear whether I am the person who took all the surveys. I am the only person to do surveys in my household so I've written again to find out what the heck is going on. Any advice from anyone?? |
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good for product testing
by betty, Aug 23 '08 i have been a member for about 6 or7 months and have made about 30.00.I have not cashed it in but they do alot of product testing which i enjoy. |
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Waiting For Payment
by Richard, Aug 08 '08 I have been a member of Myview for about two years and have had no problems until recently. I liked their new payment system since it was a way I could save up some money but it has come back to bite me. The email address associated with my paypal account was compromised and it was deleted from paypal account. I have $71.00 in rewards that I can not receive because that paypal address is no longer valid. All I am asking is that Myview send me that money by check or transfer it into my new paypal email account. |
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no surveys at all
by shilpi, Jul 31 '08 i mean this is amazing, after about two years i didnt get any survey from them. |
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Light's on But Nobody Seems Home
by Harvey, Jul 26 '08 Do not deal with myview if getting paid promptly is important to you. I have this feeling that myview has 2 employees. The owner and one poor slob or slobet that has to do everything else; consequently, myview's customer service appears to be in name only. I have never received a response to any of my inquiries. I only wish that I could speak to anyone who is about to start doing surveys for myview. Oh by the way, one terrific website here. |
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Legitimate
by Lizz, Jul 07 '08 They've been having issues with their rewards center and customer service as of late, but they're absolutely legitimate and WILL pay out. All emails are read by customer service, even if they're not answered promptly (the person who usually does customer service has had some problems). |
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Bogus
by Michale, Jun 30 '08 I can understand everyones complaints... it takes way to long to have to earn the $25 to cash out and takes even longer to get the payment. They ignore the fact that we as panelist have earned our money and should get it upon completion |
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Don't Take Opinion Guru Survey
by Joan, May 17 '08 Thank you Kitty for your opinion written below. I'm fairly new to this survey scene and I'm learning the hard way. The same thing happened to me with the Intel survey. I have complained to MyView and hope that they will rectify it and require payment to all who took this survey. I'm giving MyView a chance since this happened to me previously with a different survey and they did correct it (although it took a long, long time to get a reply). In any case, $2 is hardly payment for such a long survey. (And I wasn't even offered the Sweepstakes entry!!!!!) |
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Never Again!
by Kitty, May 16 '08 I just completed an hour and fifteen minute survey on Myview about new names for Intel processors. It was repititious, long and drawn out. I completed the survey, was directed back to Myview, and the page said I did not qualify for the survey! If I didn't qualify, then why did they let me waste all that time on it, completing it in it's entirety? I was promise 2 myview dollars for it, and was offered a sweepstakes entry for my time. I did not accept it. The survey was from Opinionguru through Myview. Never again! I will never do anymore of their surveys. |
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Slow Payment, No Customer Support,
by Ray, May 01 '08 I agree with Robert
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Long Payment times now
by B, Apr 23 '08 Now that MyView has changed to a new system it will take 8 weeks to approve your survey and once you cash out your 25 or more it will take another 8 weeks to pay. Depending on how many surveys you take that is AT LEAST 16 weeks for payment. That is way to long to be waiting for this in my opinion. |
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Very Slow Pay
by Robert, Apr 14 '08 Personally I like doing MyView's surveys, but they are the worst company for time to pay, & customer service. It has taken them over 4 months just to approve surveys to my account. After that, I've now been waiting over a mouth for them to process my payment. I've e-mailed MyView several times with no response at all. |
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No Surveys
by Kenneth, Mar 04 '08 I have been a member of their panel for several years. Up until about 6 months ago, I was getting surveys every week. Every since they sent out an email to a lot of people stating that I had rushed thru the survey's and didnt take a long time to answer them, it seems that I have been blacklisted by them. Now it doesnt take a rocket scientist to answer their questions. I am a fast reader and I told them this. I can go to their site and take surveys but they just dont email any to me. So once I cash out with them I am un subscribing from them |
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Payments are timely
by Joseph, Feb 05 '08 i've been a panel member for about 2 years. The survey incentives are fair and they pay when stated. I've really never had a problem with them except for the last payment. I contacted them after the payment was long over due. They had trouble processing payments. needless to say, within a week i had payment via paypal. |
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Middle of the Road
by L, Jan 25 '08 Myview is a decent company. The surveys are not too long, incentives need improvement and they are making changes to correct problems. They pay through paypal, but it takes at least 8 weeks to get payment. Recently changed incentive system so not sure how it will work. I think you need to reach a certain amount before cashing. It might help them with prompter payments. I have received a few amount of product test from them which were great. This is their strong point. Have patience while they work out the kinks. |
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