MyView

304 Park Avenue South, 7th Floor
New York, New York   10010
United States
customerservice@myview.com
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Verified by SurveyPolice This company has been ranked 8 times. Rate_this_company User_reviews

Overall Company Rating:
61%
Survey Company:
Overall experience with this Survey Company: 72%
Would you recommend this company to friends and family? 62% said yes
Registration:
How would you rate the ease of registering with this company? 85%
Have you signed up to take surveys with this company? 100% said yes
Did you receive an email confirming your intention to take surveys? 100% said yes
Were you misled in any way when signing up? 12% said yes
Website:
How would you rate the overall look and feel of their website? 78%
Rate the ease of finding Company information: 75%
Customer Service:
What is your overall rating of Customer Support provided? 57%
Rate the quality of Customer Support responses to your questions: 53%
Rate the timeliness of Customer Services responses to your questions: 67%
Incentives:
Rate the quality/amount of incentives paid per survey: 72%
Rate the time it takes to receive your incentive: 48%
Have you always received the incentives you had earned? 50% said yes
Survey Experience:
How many surveys do you receive in an average month? 11
Is taking their surveys an easy and enjoyable experience? 75% said yes
Rate the quality of surveys you receive: 78%
Rate in general how well this company's surveys work: 70% said yes
General:
Do you think the survey results are used for legitimate market research purposes? 88%
Do you feel that your personal details are kept private with the company? 100% said yes
Rate how you feel your opinions matter to this company: 68%

User Reviews

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Recommended:
Don't Take Opinion Guru Survey
by Joan, May 17 '08

Thank you Kitty for your opinion written below. I'm fairly new to this survey scene and I'm learning the hard way. The same thing happened to me with the Intel survey. I have complained to MyView and hope that they will rectify it and require payment to all who took this survey. I'm giving MyView a chance since this happened to me previously with a different survey and they did correct it (although it took a long, long time to get a reply). In any case, $2 is hardly payment for such a long survey. (And I wasn't even offered the Sweepstakes entry!!!!!)

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Never Again!
by Kitty, May 16 '08

I just completed an hour and fifteen minute survey on Myview about new names for Intel processors. It was repititious, long and drawn out. I completed the survey, was directed back to Myview, and the page said I did not qualify for the survey! If I didn't qualify, then why did they let me waste all that time on it, completing it in it's entirety? I was promise 2 myview dollars for it, and was offered a sweepstakes entry for my time. I did not accept it. The survey was from Opinionguru through Myview. Never again! I will never do anymore of their surveys.

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Slow Payment, No Customer Support,
by Ray, May 01 '08

I agree with Robert
MyView used to be a really great place to take surveys. Lots of surveys. Well paying surveys. Until the beginning of 2008, they used to credit within a month and pay the following month. This new system they have [wait for 3 months for approval, wait another 2 months after you cash out, $25 min. to cash out] is criminal.
Their customer support is supposed to get back to you in 48-72 hours. I've contacted them about 5 surveys which I completed but they did not send me authorization numbers over the past 4 months, and recontacted them once every 2 weeks, but I have yet to have them resolve the situation. How hard is it to look up a survey to check whether the user logged in and completed it with the client, then credit the users account? Obviously too hard for MyView.
I could not recommend them any more.
Wish I had the old MyView back.

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Long Payment times now
by B, Apr 23 '08

Now that MyView has changed to a new system it will take 8 weeks to approve your survey and once you cash out your 25 or more it will take another 8 weeks to pay. Depending on how many surveys you take that is AT LEAST 16 weeks for payment. That is way to long to be waiting for this in my opinion.

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Very Slow Pay
by Robert, Apr 14 '08

Personally I like doing MyView's surveys, but they are the worst company for time to pay, & customer service. It has taken them over 4 months just to approve surveys to my account. After that, I've now been waiting over a mouth for them to process my payment. I've e-mailed MyView several times with no response at all.

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No Surveys
by Kenneth, Mar 04 '08

I have been a member of their panel for several years. Up until about 6 months ago, I was getting surveys every week. Every since they sent out an email to a lot of people stating that I had rushed thru the survey's and didnt take a long time to answer them, it seems that I have been blacklisted by them. Now it doesnt take a rocket scientist to answer their questions. I am a fast reader and I told them this. I can go to their site and take surveys but they just dont email any to me. So once I cash out with them I am un subscribing from them

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Payments are timely
by Joseph, Feb 05 '08

i've been a panel member for about 2 years. The survey incentives are fair and they pay when stated. I've really never had a problem with them except for the last payment. I contacted them after the payment was long over due. They had trouble processing payments. needless to say, within a week i had payment via paypal.

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Middle of the Road
by L, Jan 26 '08

Myview is a decent company. The surveys are not too long, incentives need improvement and they are making changes to correct problems. They pay through paypal, but it takes at least 8 weeks to get payment. Recently changed incentive system so not sure how it will work. I think you need to reach a certain amount before cashing. It might help them with prompter payments. I have received a few amount of product test from them which were great. This is their strong point. Have patience while they work out the kinks.

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