Nielsen Computer and Mobile Panel Reviews and Features

Nielsen Computer and Mobile Panel website screenshot

Nielsen Computer and Mobile Panel

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact:
Operated by: The Nielsen Company, LLC


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Mobile users can redeem their points for prizes and gift cards. Every month, 400 desktop users are chosen to win a prize. For registering your mobile device, you will receive up to $50 a year. Redemption information is available once registered for the panel.

Help Nielsen understand how consumers use the internet

Nielsen, the world’s leading provider of media and marketing information is committed to learning about what people watch, listen to, buy and do online. Download their app which was designed to be unobtrusive, onto your computer, tablet, or smartphone and help them gain important consumer insights. Whether you use these devices a lot or only a little bit doesn’t matter – your contribution is welcome and the app won’t impact device performance. Contribute to trends, and make your internet usage count!

Sign up and set-up is easy and you can download the app onto all of your registered devices. Use the internet as you normally would, and get rewarded for your participation.

Mobile users receive prizes and gift cards

Earn points if you participate with your mobile device and receive up to $50 per year in gift cards and prizes for your participation.

400 sweepstakes winners every month!

Each month, Nielsen gives away $10,000 in prizes. 400 members of the computer side of the panel will share in these prizes, with top prize earners receiving $1,000 each.

For registering at least one computer you will be entered into a monthly sweepstakes. For registering your mobile device, you can receive up to $50 a year.

Nielsen Computer and Mobile Panel Reviews (14)

5 Star Reviews (1) 7.1
4 Star Reviews (1) 7.1
3 Star Reviews (0) 0.0
2 Star Reviews (3) 21.4
1 Star Reviews (9) 64.3

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No Rewards and Terrible Customer Service

October 31, 2019 by Alex from United States

I had this installed for about a year. During that time, I was not able to redeem any of the reward points. When I emailed about the issue several times, I was told it was handled. They never rectified the issue, and then I was locked out of my account. Total waste of time.


July 28, 2019 by stephen from Australia

i wish i never signed up...
sporadic payments & when you DO accumulate a sufficient amount, conveniently, they lose all record of your account & keep what they owe you!!
do not use!!

Use you and never let you redeem

November 29, 2018 by Jan from United States

I've had the Nielsen Mobile Panel app for about 18 months. That's 18 months of unrestricted access to my cell phone and constantly being told I have a security risk on my phone...18 months of having to connect the VPN to earn points...18 months of considerably slower cell phone functionality. Then when I reached over 8,000+ points in my account I decided to redeem my $50+ in rewards (my only redemption ever) but I was told they were updating their website and redemption wasn't available at that point. A few days later I couldn't login at all. I wrote support, no response. I wrote again...nothing. I have contacted support over 10 times and they have never ever contacted me back.
I feel used and abused and disgusted... especially surprising from a "reputable" company like Nielsen.
If I could give a piece of advice to anyone considering Nielsen....RUN!

You won’t earn anything for your input

January 8, 2018 by kris from United States

This panel thinks that entry into a game of chance is a “reward”. Well there is null chance you get anything. The orientation information suggests there are other rewards. However, support Denys they exist.

The app slows down your internet performance, so if you are doing other surveys, it inhibits completion.