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Univox Community

103-3015 Dunes West Blvd, Mt. Pleasant, SC  29466 US
Tel: 1-866-344-7832  Contact: http://univoxcommunity.com/Page/ContactUs
Operated by: Market Cube

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Overall User Rating

82 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxAmazon gift cards
Green checkboxVISA prepaid cards
Member Opportunities
Green checkboxOnline surveys
Green checkboxRefer-a-friend program
Redemption Info
Minimum account balance of 2500 points ($25) required to request rewards

Univox Community General Information

Univox Community

Join and get $5
By joining Univox Community, your account will automatically be credited with 500 points (worth $5) as a welcome to the community.

Choose from 3 great reward options
Every time you complete a survey, you will earn reward points. Every 100 points equates to $1.00. With 2500 points in your account, you will be eligible to request a $25.00 cash payment or e-gift card. Univox currently offers its members three ways to request their earnings:

  • Amazon e-gift card - opt to receive a $25 Amazon.com e-gift card
  • Virtual Visa Card - request a virtual visa rewards card which is accepted at any online merchant who accepts Visa payments.
  • PayPal - receive a $25 cash Paypal payment directly to your account

Refer friends and family and earn additional points
Each time you refer someone to Univox Community, you will earn 100 points ($1.00) per signup once they've made 10 survey attempts or have fully completed their first survey. You may refer up to 5 friends.

Great loyalty program for regular participation
Univox has four different levels of users, each with their own point minimums for point redemptions:

  • Ambassador users - Redemption button is activated once 1000 points ($10) is accumulated, and redemptions start at a minimum of 1,000 points ($10) with a maximum of 10,000 points ($100).
  • Premium users - Redemption button is activated once 1500 points ($15) is accumulated, and redemptions start at a minimum of 1,000 points ($10) with a maximum of 10,000 points ($100).
  • Verified users - Redemption button is activated once 2000 points ($20) is accumulated, and redemptions start at a minimum of 1,000 points ($10) with a maximum of 10,000 points ($100).
  • Basic users - Redemption button is activated once 2500 points ($25) is accumulated, and redemptions start at a minimum of 1,000 points ($10) with a maximum of 10,000 points ($100).

Get rewarded, even when you're disqualified
If you attempt to complete a survey but are unable to (you get disqualified), your account will still be credited with 5 points. Community members are invited to participate in surveys based on their basic profile information.

A large community, and growing!
Univox Community currently has over 3 million members, and is growing every day. The site also features an online forum which features community news, regular contest announcements, and more. Via the online forum, members can participate in group discussions. Members can also chat with other members and with customer support via Shoutmix, a live chat system.

Daily surveys router available
Univox offers a daily surveys router where you can take their surveys without joining their panel. Click here to access the Univox router.

"Pretty bad, "
September 05, 2016 by danielle from United States

I have tried 50 surveys and got disqualified. Never completed one. what is going on? Terrible site. And now they are not accepting new members. Very bad reviews here for this panel. I wonder why it is listed as a top panel on survey police.

Univox community panelreply

Univox Community responded to this review on September 27, 2016

Hello Danielle,

I apologize for the inconvenience caused to you. Qualifying in a survey completely depends on the survey requirement, however, I can definitely look into your account and see what went wrong. Would request you to please drop us an email at support@univoxcommunity.com or you can call us at 1-866-344-7832 between 8:30AM-6:00PM.

We’ll be more than happy to help you.

Thanks
Nitika
Team Univox


"I've given up"
September 04, 2016 by Michele from United States

In reply to the previous comment I am so glad you finally got paid - I've given up trying. I refuse to send a copy of my passport or drivers license just to get a $25 gift certificate. I belong to several survey sites and have never been asked this before. I will just say 'goodbye' to the money I earned completing all the surveys and stick to the sites that are upfront and honest.

Univox community panelreply

Univox Community responded to this review on September 27, 2016

Hello Michele,

I apologize for the inconvenience caused to you. Providing us your personal documents is not mandatory, however, it helps us to establish that user account is genuine. Also, once we verify your account, we upgrade your subscription which brings you certain additional privileges as a member. But we understand that you might not be comfortable in sharing your personal information and for that we request you to please drop us an email at support@univoxcommunity.com or give us a call us at 1-866-344-7832 between 8:30AM-6:00PM and we’ll help you with an alternative solution.

Thanks
Nitika
Team Univox


"Persistence pays off"
September 03, 2016 by Eva from United States

Update: I think it's only fair to report that I have, in fact, been paid in full by Univox. It took 90 days of persistent inquiries and reminders but they did pay me what they owed me. The tedious hours of diligent effort on the part of survey panelists does need to be respected and for that I am grateful.

Previously:

I as well have never received compensation for the surveys I submitted. I provided valuable feedback and honest opinions and they deprived apparently many other survey panelists our rightful compensation. How is it that Sample Cube can continue to line the pockets of Univox while we are given the shaft? Sample Cube needs to be made aware of this deprivation of payment for services rendered. I am a seasoned survey panelist and I am not having this problem with any other site.

Univox community panelreply

Univox Community responded to this review on September 27, 2016

Hello Eva,

I apologize for the inconvenience caused to you. We are sorry that it took 90 days for you to receive your gift code. We try our best to process all the payments minimum in 48 working hours or maximum 7 days. We’ll definitely share this feedback with the team. However, in case you have any further questions, we request you to please drop us an email at support@univoxcommunity.com or give us a call us at 1-866-344-7832 between 8:30AM-6:00PM.
We’ll be more than happy to assist you.

Thanks
Nitika
Team Univox


"Just joined so will see"
August 08, 2016 by Inga from United States

I see a lot of complaints about this site regarding payments. Some say slow some say quick. To me quick is 30 minutes, the person that says 10 days is quick must be used to not getting paid at all for their time. I've done about 12 surveys for them so far. Sites I know of that pay within minutes to me are the best sites. Anything less than that tells me the company isn't run correctly or they're taking most of the compensation for themselves

Univox community panelreply

Univox Community responded to this review on September 27, 2016

Hello Inga,

We are glad that you are a part of Univox Community. We would like share that we usually process all the payments within 48 working hours, once a redemption is requested. However, in some scenarios it might take longer because at times we verify some additional information from the user before sending out the reward. We request you to please drop us an email at support@univoxcommunity.com or give us a call us at 1-866-344-7832 between 8:30AM-6:00PM, if you have any further questions.

We’ll be more than happy to help you.

Thanks
Nitika
Team Univox


"Joining bonus"
July 30, 2016 by Amanda from United States

It says you get $5.00 for joining. I joined, verified my email address and completedeleted my profile. I've only just begun, but what I have noticed is 400 points in my total after joining. According to their layout, you need 2500 points to cash out the first time for $25.00. If this math is correct then my joining total should have been 500 points. I'm still digging around to try and figure out if this is an error on my part but the user interface from a mobile device is not nearly as smooth as say, Mintvine's which I also just joined. The difference is staggering. I've asked questions on their live forum, so I'm hoping a seasoned member may be able to help. To be fair and honest, I've not yet attempted to contact customer service but if I can't get it figured out I will, and I'll update this review once I know more. Just wanted to put this out there for anyone contemplating that $5.00 joining bonus in case they experience the same problem.

Univox community panelreply

Univox Community responded to this review on September 27, 2016

Hello Amanda,

We apologize for not keeping website information up-to-date. We recently made some changes to the point system and for new users when they join, we reward them with 400 points for completing the main profile survey and 20 points for completing the 5 sub-profile questions. Also, right now our community is not mobile-friendly, and we are working our best to provide users a great survey experience and we will notify our users when the site can be used on mobile device.

If you have any further questions, we request you to please drop us an email at support@univoxcommunity.com or give us a call us at 1-866-344-7832 between 8:30AM-6:00PM. We’ll be more than happy to assist you.

Thanks
Nitika
Team Univox


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