American Consumer Opinion

604 Ave H East, Arlington, Texas  76011
Tel: 1-800-262-5974  Contact: aparks@acop.com
Operated by: Decision Analyst, Inc

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Overall User Rating

224 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxCash paid via check
Green checkboxTango gift cards
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxTeen surveys
Redemption Info
Minimum of 1000 points ($10) required to request reward.

American Consumer Opinion General Information

American Consumer Opinion

Survey Types: American Consumer Opinion, also known as ACOP, offers online surveys to its members that are not usually more than 10 minutes long. Product testing opportunities are also available.

Most surveys award 100+ points, and even survey screeners are worth between 10-50 points.

Since 1997, Decision Analyst has operated the American Consumer Opinion online survey panel. The panel currently has over 6 million members across 150 countries. Decision Analyst is a member of the BBB and holds memberships towards many prestigious marketing associations.

Eligibility: Residents of Worldwide, 14+.

"hard to get paid!"
March 19, 2017 by Suzanne from United States

i used to be ok with acop. yes it was annoying to rarely get surveys (and they were always for few points meaning it takes forever to reach the 1000 minimum to cash out) and to have to wait THREE MONTHS after cashing out to get your paypal cashout but i always got paid just before the 3 months were up but the last 2 cash outs were a pain to get. i cashed out last year....said i would get my paypal payment within 8-12 weeks...over 12 weeks passed and i never got my payment. i contacted them and a few days later they apologized and said i would get paid during the next month which means i have to wait another 4 weeks or so to get my reward. finally got it. well i had enough to cash out again December 16th. as of yesterday (March 16) it was the 12 week mark and no payment received for this cash out either. contacted them and still have not heard back. this is ridiculous! two payments in a row that i have not gotten. after i get them to give me this payment they owe me i am leaving this panel. not worth it.

"6 weeks and waiting"
March 16, 2017 by Steve from United Kingdom

Payment has shown as pending since 8 February and messages have gone unanswered.

"Slow Paying"
March 15, 2017 by Kar from United States

I've been with this company for years. On the upside they do pay. On the downside they take forever to pay you. There FAQ says 8-12 weeks. Experience says it will take every bit of 12 weeks even then you usually have to send 1 to 2 inquiries to which they'll give some nonsense about their accounting dept being backed up but you will eventually get it.

"Not Impressed"
January 22, 2017 by Crystal from Canada

So I have been with this survey company for a long time, and finally I had enough points to cash out for a $10.00 PayPal payment and when it reached the 6 to 8 weeks I never received anything. I contacted them and still have not heard anything back. I don't like to waist my time giving my opinion just to get screwed over I like to do surveys but for rewards my opinion and time are not free. I would never have waited my time doing all these surveys had I know they don't give you your reward.

"Even slower payout..."
January 18, 2017 by Dawn from United States

I've been with ACOP for years. This last month has been the final straw for me enough to find out if they are in trouble and thus finding this website. Like a lot of others, ACOP gives me a nice handful of surveys each week. They have screener questions to see if you qualify or not for a survey. I've been noticing that especially lately, most of the screeners are seemingly actual surveys where I'm giving my thoughts and opinions on actual things. Then at the end, abruptly, I'm disqualified for whatever reason. Very discouraging. When I do manage to "qualify", it takes a long time to get rewarded for it. And even longer if you want a payout. In fact...I've been waiting over 4 months for over $10. It claims 6-8 weeks. Waiting for a payout has been painfully slow for the past few years, although now...I noticed when I do email regarding my payment being late, the response time for them to return my email has been a lot longer. It's the same cookie cutter response where the accounting department will send out an email when my money is sent out to paypal. That was 2 and a 1/2 weeks ago and still heard nothing from anybody. It's not unusual for me to have 2 or 3 rewards pending for ACOP due to the slowness of their payouts. I'm not sure what is happening over there, but I'm nervous. Ten bucks is ten bucks, you know but just don't count on it when it doesn't come in when it should.

UPDATE: So last September I cashed out for $10. It just recently was approved this past few weeks, however still haven't received it. It's frustrating for sure, but they do still manage to pay you...eventually. They are just even slower.




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