American Consumer Opinion

604 Ave H East, Arlington, Texas  76011
Tel: 1-800-262-5974  Contact: [email protected]
Operated by: Decision Analyst, Inc

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Overall User Rating

248 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxCash paid via check
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxTeen surveys
Green checkboxRefer-a-friend program
Redemption Info
Minimum of 1000 points ($10) required to request reward.

American Consumer Opinion General Information

American Consumer Opinion

American Consumer Opinion
American Consumer Opinion, also known as ACOP, is a research powerhouse. To date, they have paid out 30 million in rewards to 7 million members worldwide that have taken 20 million surveys! American Consumer Opinion was originally created by Decision Analyst in early 1986. Decision Analyst is a member of the BBB and holds memberships towards many prestigious marketing associations.

Survey Types
ACOP offers online surveys to its members that are interesting and quick. In addition to online surveys, participate in other research opportunities such as, product testing and judging the newest advertising campaigns.

Rack Up Points
Each time you take a survey, you will earn points for your time! Screener surveys (short surveys) are worth between 5 – 50 points and are 20 questions or less. Longer surveys fall in the range of 100 – 5,000 points each! 1 point equals one penny.

Great Reward Options!
As a panelist of ACOP, you must have a 1,000-point minimum balance to redeem your points. Once you have reached this minimum, you may redeem for the following options:

  • PayPal: For most countries, use PayPal to cash out your earnings in a simple and easy manner.
  • Hyperwallet: Like PayPal, Hyperwallet is a user-friendly payment platform that operates in 170+ countries. You may choose Hyperwallet as a cash out option. Please allow 8-12 weeks for payment and you will receive a confirmation email once your money is available.
  • Sweepstake Cash Out: Use your points toward sweepstake entries that give you a chance to win a variety of lucrative prizes!
  • Charity Donation: Choose to donate your money to a variety of credible charities.

Household Surveys
A few times a year ACOP sends out a survey that pertains to each household. The survey asks what products and services you use on a day to day basis. If you participate in this survey, you will most likely receive more invitations in the future, which translates to collecting more points!

Invite Friends to ACOP!
ACOP is always looking to grow its family worldwide. If you know a family member, friend or co-worker who would enjoy sharing their opinions in exchange for great rewards; then refer them to ACOP. Each time you successfully refer a new member, you will receive an entry into a monthly draw worth 5,000 points!

Eligibility: International member accepted, 14+. Limit of one person per household.

"Slowest payout ever"
June 27, 2017 by jason from United States

To start off positive they do have many surveys available and send many email invites....but it has been 3 months since I requested payment and no payment. I emailed them 5 days ago and they told me they will tell their accounting department to send it as soon as possible but after reading other reviews on here I doubt I will.

"Good Surveys - Slow Pay"
June 26, 2017 by Rush from United States

I've been with this company for years. They have very interesting surveys of various types. About 3 years ago they went to a points system and now it takes approx 13-16 weeks to get paid. Because of this, I usually cash out at $15. After waiting initially I get a payment about once a month.

****Update 06/24/2017*** I had 3 cashouts pending with the oldest 7 months old. I wrote several requests and finally was paid over 7 months past the 1st cashout. This company used to be very good but they are very slow to pay now. I would advise anyone to avoid this company and save yourself a lot of frustration.

"American Consumer"
June 06, 2017 by Wanda from United States

This company does NOT want to pay when you cash out. It takes about 3 months or more to get your money. This is not right!
W in NC

"Check at Last!"
May 24, 2017 by Predezda from United States

I thought I would give an update here. You absolutely do have to contact the BBB to get ACOP to pay up! Shortly after I contacted the BBB last week, ACOP sent me an email saying the check was just put in the mail! I received my check today, cashed it and I've promptly closed my account with ACOP after ten years! I'm tired of constantly having to beg to be paid-there are far better survey companies than this!

"MINUS 10"
May 24, 2017 by Rosemary from United States

This is the second time I requested a cash out and was not able to log in after that, I sent an e-mail, got the same response as the first time: Your account does not exist. I e-mailed again and asked how I was able to complete surveys and request a payment if my account does not exist? They responded: Your account has been deleted for speeding, dishonesty, inconstancy, blah blah blah. Anything to not payout, just like the first time. If I ever get my earnings from them, I will delete my account so fast my own head will spin! Because this seems to be a recurring theme with this site, I give them a minus 10 rating for calling me a cheat rather than just paying for honest work.




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