American Consumer Opinion Reviews and Features

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American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 US
Tel: 1-800-262-5974   Contact: [email protected]
Operated by: Decision Analyst, Inc


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checkmarkCash paid via PayPal checkmarkDonations to charity checkmarkSweepstakes entries

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checkmarkOnline surveys checkmarkProduct testing checkmarkDiary surveys checkmarkTeen surveys checkmarkRefer-a-friend program

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Minimum of 1000 points ($10.00) required to request a cash payment.

American Consumer Opinion, also known as ACOP, is a research powerhouse. They have paid out 30 million dollars in rewards to 7 million members worldwide who have taken 20 million surveys.

American Consumer Opinion was originally created by Decision Analyst in early 1986. Decision Analyst is a member of the BBB and holds memberships with many prestigious marketing associations.

How ACOP Works

acop website

Join to Take Surveys

Take paid surveys and participate in product tests with American Consumer Opinion. Join the site by navigating to the ACOP website and become a member by creating an account using your Facebook, Google, or Apple account, or simply your email address.

Once you have entered a few personal details, you will be sent a confirmation email to the email address you registered. After you’ve completed this, you will be transferred back to the American Consumer Opinion dashboard and you will see a list of surveys you’ll be eligible to take.

Participate to Earn Rewards

Every survey you see listed on ACOP's website will show the number of points you can earn for completing it. You can either log in regularly to the website to check for new survey opportunities, or opt in to receive emails whenever a new survey becomes available. Alternatively, you may provide your cell phone number in order to be notified by text when a new paid survey becomes available.

Once you've participated in just $10 (1000 points) worth of online surveys, you can redeem your points for a cash reward or a gift card of your choosing.

Visit ACOP's website 

Payment and Rewards

Rack up Points

Each time you take a survey, you will earn points for your opinions. Screener surveys (short surveys) are worth between 5 – 50 points or an entry into a monthly draw and are 20 questions or less. Longer surveys offer points ranging from 100 – 5,000.

Points Conversion: 1,000 points = $10.00. 1 point therefore equals 1 cent.

Great Reward Options

As a panelist of ACOP, you must have a 1,000 point minimum balance ($10 worth) to redeem your points. Once you have reached this minimum, you may redeem your balance for the following options:

  • PayPal: For most countries, use PayPal to cash out your earnings in a simple and easy manner. If you decide to use PayPal as your cash out option, make sure your PayPal email matches the email you used to sign up with American Consumer Opinion.
  • Hyperwallet: Like PayPal, Hyperwallet is a user-friendly payment platform that operates in 170+ countries. Allow 8-12 weeks for payment and receive a confirmation email once your money is available.
  • Sweepstakes Cash Out: Use your points toward sweepstakes entries that give you a chance to win a variety of lucrative prizes. (Note that, once a sweepstakes has been entered using your points, you do not get your points back, even if you are not selected as a winner).
  • Charity Donations: Choose to donate your money to a variety of credible charities.
Visit ACOP's website 

Survey Taking Experience

ACOP Surveys

ACOP offers online surveys to its members that are interesting and quick, with the average survey taking approximately 10 minutes to complete.

In addition to online surveys, participate in other research opportunities such as product testing and judging the newest advertising campaigns. You can expect to receive invitations for participation from American Consumer Opinion several times a year.

Member's Tip! Ensure you add [email protected] to your approved senders list to ensure you receive survey invitation emails in your inbox.

Household Surveys

A few times a year ACOP sends out a survey that pertains to each household. The survey asks what products and services you use on a day-to-day basis. If you participate in this survey, you will be more likely to receive additional future survey invitations, which can translate into earning more points!

Community Features

acop monthly prize draw

Prize Draws

If you attempt to complete a survey but are prevented from doing so (i.e., are disqualified), you will automatically receive an entry into the Monthly Screener Drawing. Prizes can vary, they typically consist of $100 Amazon gift cards. Winners lists are published monthly and are accessible directly from your ACOP account dashboard. In any given month, $500 worth of prizes is usually awarded.

Invite Friends to ACOP!

ACOP is always looking to grow its family worldwide. If you know a family member, friend or co-worker who would enjoy sharing their opinions in exchange for great rewards, then refer them to ACOP using your unique referral link (available in your account). Each time you successfully refer a new member, you will receive an entry into a monthly draw worth 5,000 points! Currently, recruits from the USA, Canada, UK, Germany and France are permitted.

BBB Accreditation

American Consumer Opinion's parent company, Decision Analyst, is a member of the Better Business Bureau of Arlington, Texas (and has been for over a decade). They maintain a solid BBB rating.

Is ACOP a Scam?

American Consumer Opinion is not a scam and is a legitimate online survey panel. The website has been online for more than 20 years and with millions of survey takers worldwide, BBB accreditation and over $30 million in payments issued to members, ACOP is a safe and legit survey site.

Eligibility: International members accepted, 14+. Limit of one person per household.

American Consumer Opinion Reviews (320)

5 Star Reviews (47) 14.7
4 Star Reviews (25) 7.8
3 Star Reviews (28) 8.8
2 Star Reviews (42) 13.1
1 Star Reviews (178) 55.6

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November 12, 2021 by mhmd from Saudi Arabia

Good pays fast and the value for surveys is good too.

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American Consumer Opinion responded to this review on February 22, 2022

Thank you for the great review! :)
They get their answers you get nothing

October 15, 2021 by Ben from United States

Too many times I would answer questions for 10-15 minutes only to be told " I didn't qualify for the survey and got screened out." They got their answers and I got nothing.

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American Consumer Opinion responded to this review on October 21, 2021

Hello Ben,

Thank you for your review. We would like to research this problem further. Would you mind emailing us at [email protected]? We're happy to look into this for you.

In the meantime, there is some information below that may be able to clear up any confusion.

Most clients who employ us for data collection are looking for a very specific group of people who meet a very narrow set of demographic criteria.

Sometimes, determining whether someone qualifies for a survey takes just a few questions, other times it may take more questions.

Additionally, you are sent through several different “screening” surveys to see if you qualify for any available surveys. At times, this can seem like one long survey when it is in fact, several screening surveys.
10-12 weeks???

October 12, 2021 by Jim from United States

I just finished probably my most consequential survey for American Consumer opinions. Then I attempted to cash out. The process was relatively simple to cash out with PayPal oh, but what I didn't anticipate, and was never told about, is it it would take 10 to 12 weeks for the process to complete! That's crazy. As far as I know, no other survey company is required that much time to process is simple PayPal transaction. These people need to get their act together.

American Consumer Opinion reply logo

American Consumer Opinion responded to this review on October 21, 2021

Hi Jim,

Thank you for your review. I realize that the email you received about the 10-12 week payout process was a shock. I will let our programmers know that the timeline needs to be adjusted in the automated emails to reflect our current turnaround time.

Right now, our cash-out process is running at a one- to two-week turnaround. If you cashed out via PayPal, you should have already received your payment.

If you have any other questions or concerns, please reach out to us at [email protected]

We appreciate your participation in our research studies.

Trust The 1 Star Reviews

September 29, 2021 by Phoenix from United States

I've been an ACOP member for years. I stopped participating for a long time due to their poor customer service & ongoing problems with payment for surveys. I'm sorry to say that I found it much the same in 2021. Surveys will often credit with the wrong incentive or no incentive at all and technical problems are common.

Based on my experience with ACOP's customer service, I strongly recommend avoiding this panel.

great survey site

May 20, 2021 by Michael from United States

they pay quickly when you cash out thanks and are a great site to do surveys on