American Consumer Opinion Reviews and Features

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American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 US
Tel: 1-800-262-5974   Contact: [email protected]
Operated by: Decision Analyst, Inc


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Minimum of 1000 points ($10.00) required to request a cash payment.

American Consumer Opinion, also known as ACOP, is a research powerhouse. They have paid out 35 million dollars in rewards to 7 million members worldwide who have taken over 20 million surveys.

The American Consumer Opinion panel was originally created by Decision Analyst in early 1986. Decision Analyst is a member of the BBB and holds memberships with many prestigious marketing associations.

How ACOP Works

acop website

Join to Take Surveys and More

Take paid surveys and participate in product tests and focus groups with American Consumer Opinion. Join the site by navigating to the ACOP website and become a member by creating an account using your Facebook, Google, or Apple account, or simply your email address.

Once you have entered a few personal details, you will be sent a confirmation email to the email address you registered. After you’ve completed this, you will be transferred back to the American Consumer Opinion dashboard and you will see a list of surveys you’ll be eligible to take.

Participate to Earn Rewards

Every survey you see listed on ACOP's website will show the number of points you can earn for completing it. You can either log in regularly to the website to check for new survey opportunities, or opt in to receive emails whenever a new survey becomes available. Alternatively, you may provide your cell phone number in order to be notified by text when a new paid survey becomes available.

Once you've participated in just $10 (1000 points) worth of online surveys, you can redeem your points for a cash reward or a gift card of your choosing.

Visit ACOP's website 

Payment and Rewards

Rack up Points

Each time you take a survey, you will earn points for your opinions. Screener surveys (short surveys) are worth between 5 – 50 points, or an entry into a monthly draw, and are 20 questions or less. Longer surveys offer points ranging from 100 – 5,000.

Points Value: 1,000 points = $10.00. 1 ACOP point therefore equals 1 cent.

Great Reward Options

As a panelist of ACOP, you must have a 1,000 point minimum balance ($10 worth) to redeem your points. Once you have reached this minimum, you may redeem your balance for the following options:

  • PayPal: For most countries, use PayPal to cash out your earnings in a simple and easy manner. If you decide to use PayPal as your cash out option, make sure your PayPal email matches the email you used to sign up with American Consumer Opinion.
  • Hyperwallet: Like PayPal, Hyperwallet is a user-friendly payment platform that operates in 170+ countries. Allow 8-12 weeks for payment and receive a confirmation email once your money is available.
  • Sweepstakes Cash Out: Use your points toward sweepstakes entries that give you a chance to win a variety of lucrative prizes. (Note that once a sweepstakes has been entered using your points, you do not get your points back, even if you are not selected as a winner).
  • Charity Donations: Choose to donate your money to a variety of credible charities.
Visit ACOP's website 

Survey Taking Experience

American Consumer Opinion Surveys

ACOP offers online surveys to its members that are interesting and quick, with the average survey taking approximately 10 minutes to complete.

In addition to online surveys, participate in other research opportunities such as product testing, focus groups, and judging the newest advertising campaigns. You can expect to receive invitations for participation from American Consumer Opinion several times a year.

Member's Tip! Ensure you add [email protected] to your approved senders list to ensure you receive survey invitation emails in your inbox.

Household Surveys

A few times a year ACOP sends out a survey that pertains to each household. The survey asks what products and services you use on a day-to-day basis. If you participate in this survey, you will be more likely to receive additional future survey invitations, which can translate into earning more points!

Community Features

acop monthly prize draw

Prize Draws

If you attempt to complete a survey but are prevented from doing so (i.e., you are disqualified), you will automatically receive an entry into the Monthly Screener Drawing. Prizes can vary, though they typically consist of $100 Amazon gift cards. Winners lists are published monthly and are accessible directly from your ACOP account dashboard. In any given month, $500 worth of prizes is usually awarded.

Invite Friends to ACOP!

American Consumer Opinion is always looking to grow its family worldwide. If you know a family member, friend or co-worker who would enjoy sharing their opinions in exchange for great rewards, then refer them to ACOP using your unique referral link (available in your account). Each time you successfully refer a new member, you will receive an entry into a monthly draw worth 5,000 points! Currently, recruits from the USA, Canada, UK, Germany and France are permitted.

BBB Accreditation

American Consumer Opinion's parent company, Decision Analyst, is a member of the Better Business Bureau of Arlington, Texas (and has been for over a decade). They maintain a solid BBB rating.

Is American Consumer Opinion Legit or Scam?

acop legit or scam

Is ACOP Legit?

American Consumer Opinion is not a scam and is a legitimate online survey panel run by Decision Analyst - a credible market research firm. The ACOP website has been online for more than 20 years and with millions of survey takers worldwide, BBB accreditation and over $35 million in payments issued to members, ACOP is a safe and legit survey site.

Although some users may have varying levels of success with the website (i.e. users outside of Western nations may not be invited very often to complete surveys), it doesn't mean that the panel itself is illegitimate. American Consumer Opinion is available in 11 different languages in over 200 countries.

Eligibility: International members accepted, aged 14+. Limit of one person per household.

American Consumer Opinion Reviews (337)

5 Star Reviews (50) 14.8
4 Star Reviews (29) 8.6
3 Star Reviews (28) 8.3
2 Star Reviews (43) 12.8
1 Star Reviews (187) 55.5

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Fun survey website, don't pay out often

September 2, 2023 by Darrel from United States

I always enjoy the surveys they send, but there is not enough pay out of incentives.

Rip off

June 8, 2023 by Gary from United States

I joined a couple of months ago. Took several surveys and accrued some money. Requested it go to my Paypal account. It never showed up and now my account seems to have been deleted. Says my email does not exist.

Only giving one star because I can't submit with zero.

American Consumer Opinion reply logo

American Consumer Opinion responded to this review on June 23, 2023


Thank you for submitting a review. We have a very responsive help desk that can look into this for you, and we're very eager to help you. Please email us at [email protected].

I apologize for the problems that you've experienced, and we're here to help!
American Consumer Opinion

May 30, 2023 by Lisa from United States

I've been with American Consumer Opinion for 10 years. You earn points for the surveys you take. Each point is equal to $0.01. Cash out is at 1,000 points ($10). When you cash out, payment will not show up in your account for another 8 - 12 weeks. I've never had any issues with American Consumer Opinion, but in 10 years it has taken me an average of 2 years just to make the 1,000 point threshold in order to cash out.

American Consumer Opinion reply logo

American Consumer Opinion responded to this review on June 23, 2023

Hi Lisa,

Thank you for taking the time to write a review. While it's true that it does take some members longer to reach the cashout threshold, our cash-out process is much faster than the 8-12 weeks mentioned.

Our PayPal cashouts are processed once a week, so you can expect to receive your payment between 1 and 8 days from requesting payment.

If you're concerned about receiving more qualifying opportunities, please reach out to our help reps at [email protected]. There could be a technical or other issue that can be remedied.
Shamefully Low Pay

May 13, 2023 by Carolyne from United States

At best, they pay 50 cents per 20 minutes of your time. They applaud themselves by entering people in impossible-to-win lotteries for awards.
Stay away. There are much better sites online for your time (Crowdtap for one).

American Consumer Opinion reply logo

American Consumer Opinion responded to this review on June 23, 2023

Hello Carolyne,

Thank you for taking the time to write a review. While there are some surveys that only pay 50 Points, these are usually pulled into our API from outside companies.

Our in-house surveys pay much, much more than that. Generally, you can expect to receive 300-400 Points for 20 minutes of your time when you complete an in-house survey.
My account got banned for zero reason

April 25, 2023 by Alex from United States

I tried contacting them and all they said was,

A search of our records indicates that you are not an active member of American Consumer Opinion®. There could be a few reasons for this. Your account may have been flagged for non-compliant activity, or you are signed up under another email address (besides this one). If your information was flagged, this could be due to several reasons.

Your survey or registration data was not valid.
We have found that you were not being compliant with the American Consumer Opinion® panel’s Terms and Conditions agreement.

After i got that email i check the terms and conditions and there was nothing in there i did wrong,