American Consumer Opinion Reviews and Features

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American Consumer Opinion

604 Ave H East, Arlington, Texas  76011 US
Tel: 1-800-262-5974   Contact: [email protected]
Operated by: Decision Analyst, Inc


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Minimum of 1000 points ($10.00) required to request a cash payment.

American Consumer Opinion, also known as ACOP, is a research powerhouse. They have paid out 35 million dollars in rewards to 7 million members worldwide who have taken over 20 million surveys.

The American Consumer Opinion panel was originally created by Decision Analyst in early 1986. Decision Analyst is a member of the BBB and holds memberships with many prestigious marketing associations.

How ACOP Works

acop website

Join to Take Surveys and More

Take paid surveys and participate in product tests and focus groups with American Consumer Opinion. Join the site by navigating to the ACOP website and become a member by creating an account using your Facebook, Google, or Apple account, or simply your email address.

Once you have entered a few personal details, you will be sent a confirmation email to the email address you registered. After you’ve completed this, you will be transferred back to the American Consumer Opinion dashboard and you will see a list of surveys you’ll be eligible to take.

Participate to Earn Rewards

Every survey you see listed on ACOP's website will show the number of points you can earn for completing it. You can either log in regularly to the website to check for new survey opportunities, or opt in to receive emails whenever a new survey becomes available. Alternatively, you may provide your cell phone number in order to be notified by text when a new paid survey becomes available.

Once you've participated in just $10 (1000 points) worth of online surveys, you can redeem your points for a cash reward or a gift card of your choosing.

Visit ACOP's website 

Payment and Rewards

Rack up Points

Each time you take a survey, you will earn points for your opinions. Screener surveys (short surveys) are worth between 5 – 50 points, or an entry into a monthly draw, and are 20 questions or less. Longer surveys offer points ranging from 100 – 5,000.

Points Value: 1,000 points = $10.00. 1 ACOP point therefore equals 1 cent.

Great Reward Options

As a panelist of ACOP, you must have a 1,000 point minimum balance ($10 worth) to redeem your points. Once you have reached this minimum, you may redeem your balance for the following options:

  • PayPal: For most countries, use PayPal to cash out your earnings in a simple and easy manner. If you decide to use PayPal as your cash out option, make sure your PayPal email matches the email you used to sign up with American Consumer Opinion.
  • Hyperwallet: Like PayPal, Hyperwallet is a user-friendly payment platform that operates in 170+ countries. Allow 8-12 weeks for payment and receive a confirmation email once your money is available.
  • Sweepstakes Cash Out: Use your points toward sweepstakes entries that give you a chance to win a variety of lucrative prizes. (Note that once a sweepstakes has been entered using your points, you do not get your points back, even if you are not selected as a winner).
  • Charity Donations: Choose to donate your money to a variety of credible charities.
Visit ACOP's website 

Survey Taking Experience

American Consumer Opinion Surveys

ACOP offers online surveys to its members that are interesting and quick, with the average survey taking approximately 10 minutes to complete.

In addition to online surveys, participate in other research opportunities such as product testing, focus groups, and judging the newest advertising campaigns. You can expect to receive invitations for participation from American Consumer Opinion several times a year.

Member's Tip! Ensure you add [email protected] to your approved senders list to ensure you receive survey invitation emails in your inbox.

Household Surveys

A few times a year ACOP sends out a survey that pertains to each household. The survey asks what products and services you use on a day-to-day basis. If you participate in this survey, you will be more likely to receive additional future survey invitations, which can translate into earning more points!

Community Features

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Prize Draws

If you attempt to complete a survey but are prevented from doing so (i.e., you are disqualified), you will automatically receive an entry into the Monthly Screener Drawing. Prizes can vary, though they typically consist of $100 Amazon gift cards. Winners lists are published monthly and are accessible directly from your ACOP account dashboard. In any given month, $500 worth of prizes is usually awarded.

Invite Friends to ACOP!

American Consumer Opinion is always looking to grow its family worldwide. If you know a family member, friend or co-worker who would enjoy sharing their opinions in exchange for great rewards, then refer them to ACOP using your unique referral link (available in your account). Each time you successfully refer a new member, you will receive an entry into a monthly draw worth 5,000 points! Currently, recruits from the USA, Canada, UK, Germany and France are permitted.

BBB Accreditation

American Consumer Opinion's parent company, Decision Analyst, is a member of the Better Business Bureau of Arlington, Texas (and has been for over a decade). They maintain a solid BBB rating.

Is American Consumer Opinion Legit or Scam?

acop legit or scam

Is ACOP Legit?

American Consumer Opinion is not a scam and is a legitimate online survey panel run by Decision Analyst - a credible market research firm. The ACOP website has been online for more than 20 years and with millions of survey takers worldwide, BBB accreditation and over $35 million in payments issued to members, ACOP is a safe and legit survey site.

Although some users may have varying levels of success with the website (i.e. users outside of Western nations may not be invited very often to complete surveys), it doesn't mean that the panel itself is illegitimate. American Consumer Opinion is available in 11 different languages in over 200 countries.

Eligibility: International members accepted, aged 14+. Limit of one person per household.

American Consumer Opinion Reviews (335)

5 Star Reviews (50) 14.9
4 Star Reviews (29) 8.7
3 Star Reviews (28) 8.4
2 Star Reviews (43) 12.8
1 Star Reviews (185) 55.2

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One Of The Top Survey Companies

January 31, 2024 by keith from United States

I have done online surveys for over 30 years. In my experience, ACOP is one of the best for the following reasons: 1) First, they pay well for their surveys. 2) Their customer service and management is excellent, responding to concerns that arise within one business day; 3) The surveys themselves (whether ACOP's own or partner surveys) are of high quality; 4) Payouts are prompt. I highly recommend this survey company and have enjoyed being a member of ACOP for many years now.

I have been flagged and now know why

October 22, 2022 by Marina from United States

ACO is telling me that I have been flagged. I told them I have a problem with my mouse, it jumps into 2 or 3 browser windows occasionally if I click on the mouse too hard I guess. Maybe my mouse needs replacing and am working on that. Then I also need to update my drivers and am working on that. So I have been flagged and I imagine it might have to do with my mouse jumping. I can't imagine what else or how I did a survey too fast except the mouse problem or the driver. I don't know which maybe both. I guess now I can no longer do surveys for ACO and maybe other companies also and I only have a few. I just want to say it is unfair and the panelist is not protected by the survey companies and is left out in the cold. If they don't want me to work and do surveys for them anymore because someone flagged me then they should just tell me they will close my account not to leave me hanging like this with no more surveys and when I do get an invite, very rarely, to be told "sorry" etc. I am very sad that ACO cares so little about me.

UPDATE: This survey company is very honest and I found out that blacklisting and or flagging panelists is done by a company outside of ACOP. I have been flagged by someone but have complained to this DYNATA company and if they don't answer I will get help from BBB or whoever will listen.
Thank you ACOP for providing a great survey company,. Nobody is perfect and Dynata surely isn't which is proven by them ignoring people's questions.

American Consumer Opinion

July 11, 2022 by joann from United States

American Consumer Opinion is another survey company that i have been with for years and received incentives in the past.

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American Consumer Opinion responded to this review on July 27, 2022

Hi Joann,

Thank you so much for the great review. We love our long-term panelists!
Amazing Site

June 29, 2022 by Dave from United States

This is one of the good ones that is left. Easy redeems and support is super responsive.

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American Consumer Opinion responded to this review on July 1, 2022

Hi Dave!

Thank you so much for the great review! :)

November 12, 2021 by mhmd from Saudi Arabia

Good pays fast and the value for surveys is good too.

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American Consumer Opinion responded to this review on February 22, 2022

Thank you for the great review! :)