Mint Surveys Reviews and Features

Mint Surveys website screenshot

Mint Surveys

The Bond, Level6, 30 Hichson Rd Millers Point, NSW  2000 AU
Tel: (+61) 02 8922 9200   Contact: [email protected]
Operated by: The Online Research Unit Pty Ltd


payment icon

checkmarkRetail e-vouchers

study types icon

checkmarkOnline surveys

payment info icon

200 points (worth $20 AUD) required to request a Coles Group & Myer gift card.

Note: Not to be confused with MintVine Surveys. Mint Surveys is for Australians and New Zealanders only.

Mint Surveys is owned and managed by The Online Research Unit Pty Ltd (The ORU Pty Ltd). The ORU is one of Australia's leading online research companies, 100% Australian owned and an established member of the Association of Market and Social Research Organisations (AMSRO).

Registration to the panel is by invitation only, and only available to residents of Australia and New Zealand.

Join and Get $2!

Become a new member of Mint Surveys and jump start your account by receiving $2 credited to your account balance. You'll be 10% of the way to receiving your first reward!

Get Points, Even When You're Disqualified from a Survey

If you attempt to complete a survey, but get screened out before you're able to finish it, receive 1 point as a "thank-you" for attempting it.

Receive $20 Gift Cards to Coles Group and Myer

Every point you earn on Mint Surveys is worth $0.10. Once you have 200 points in your account (worth $20), you can redeem your points for a Coles Group & Myer gift card. You will receive your reward within 28 days of requesting it.

Use your Coles Group & Myer gift card at retailers including: Coles stores, Kmart, Liquorland, Officeworks, Target, and more.

Eligibility: Residents of Australia and New Zealand only

Mint Surveys Reviews (21)

5 Star Reviews (3) 14.3
4 Star Reviews (3) 14.3
3 Star Reviews (1) 4.8
2 Star Reviews (0) 0.0
1 Star Reviews (14) 66.7

Sort Reviews By: Date | Highest rating | Lowest rating

Avoid Avoid Avoid - ORU

June 11, 2022 by Dianne from Australia

Like many previous reviews I have been waiting for a gift card (since 3/12/2021). Correspondence I have had with them!!

"Apologies for not responding to your email.
We are unsure what happened to you card but will send a replacement card to the address provided.
The card will be sent this week or next week.
Gianni" - March 2022 Reply after my email sent January 2022

"We will send your $20 replacement card next week.
Please note the card will be sent inactive so please confirm when received.
Gianni" April 2022

Support (Mint Surveys)

2 May 2022, 9:39 am AEST
"We have not sent two cards in the past month so we are worried there is a problem with your postal address.
Do you have an alternate address we can send to?
We will suspend cards we have sent so please confirm if they are received.
Mint Surveys Support" May 2022 (Telling me they "have not sent"!!!)

"Apologies there was a mix up and we will send this card this week.
Mint Surveys Support" May 2022

As at June 2022 I'm still waiting - I think I will give up, it is obvious that this survey company (The Online Research Unit Pty Ltd) is shady in their dealings with the decent people that do their surveys and their care factor is ZERO!!!


November 7, 2021 by Daniel from Australia

Two and a half months with about 10 unanswered emails and the same unanswered calls. I can’t even say it’s bad service because there simply isn’t any. I feel like I’m dealing with some backyard ran setup.

Good, but currently a problem.

August 18, 2021 by daniel from Australia

Just received a gift card, but waiting on another. Same problem as Cynthia, Australia.. Error given and no response on contact us. I think they are closed for Xmas/ New Years, but should have a banner saying so.

Avoid at all costs.

July 24, 2021 by Linda from Australia

Low reward for reviews, slow to earn rewards, slow to pay & only offer 1 brand of gift card being Coles/Myer. You cannot use those gift cards to shop online with any of Coles/Myers store which in the Covid Pandemic are useless.

Slow payment

October 28, 2020 by Anh from Australia

I have been waiting for my $50 Coles giftcard since August. Just received it so it would take 2 months to get paid. Guess it is better than nothing.