Pinecone Research Reviews and Features

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Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact:
Operated by: The Nielsen Company, LLC


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Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 300 points will equate to $3, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

Payment and Rewards

pinecone research website

How to Join Pinecone Research

Because Pinecone Research is an invitation-only survey panel, potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

If you'd like to learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Reward Types and Amounts

For each survey taken, Pinecone Research awards its members a minimum of 300 points. This equates to $3.00 USD for every survey completed. Canadians typically earn $3.00 CAD per survey, while Britons earn £3 per survey completion. There are a variety of options that accumulated points can be used towards.

  • Bank Transfer - A new payout option recently introduced by Pinecone is cash payments made via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are typically issued within 48 hours of request.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Catalog and Gift Cards - Pinecone Research offers an extensive catalog of gift cards and merchandise options. Some of the gift card options include Starbucks, iTunes, Walmart gift cards, as well as many others.
  • Prepaid Virtual Visas – If stated up front, some Visas are only available to US residents and residents of US territories and can only be used in the United States.

Earn your First Check Automatically

Once you complete your first survey, which is always rewarded with a minimum of 300 points, Pinecone Research will automatically send you a check for $3.00 to the mailing address on your profile. This is a security measure to establish your profile and account. After your first check, you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. Surveys usually take about 15 to 20 minutes of your time to complete. Pinecone may also send its members very short questionnaires that take about 2 – 5 minutes to fill out, and although these questionnaires are not compensated, they are still important in making a difference.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test, which typically pays around $3. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Mobile App

pinecone research app

If you prefer to take surveys on the go, you can download the Pinecone Research app on your iOS or Android mobile device. The app will allow you to view available surveys, take surveys, view and redeem your points, view your account history and more. Just remember to join the Pinecone Research panel itself before attempting to take surveys through the app!

Is Pinecone Research Legit?

Absolutely. This survey program is over a decade old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys to its members and is known for offering fair rewards. Pinecone is not a scam and is a completely legitimate website.

Eligibility: Available in select countries, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (684)

5 Star Reviews (389) 56.9
4 Star Reviews (91) 13.3
3 Star Reviews (49) 7.2
2 Star Reviews (39) 5.7
1 Star Reviews (116) 17.0

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Very few surveys

November 2, 2021 by Oliver from United Kingdom

Three stars because it's a very slick, professional site and their £3 surveys have so far been quite brief, but I've only received 3 surveys in the 15 weeks since I finally managed to join (it can take ages).

Utterly incompetent or crooked?

October 17, 2021 by Kevin from United States

Today I got a credit notification for a survey I completed yesterday. I went to their site to redeem and got an "unable to process your request" notification when I tried to log on. So I went to their Contact page to report the problem, and was told to log on in order to submit the complaint. Next I emailed "Scott" @ Pinecone, and got a notice that the email address was unmonitored and if I wanted to contact them I should log on to their site and use the Contact page! Catch-22. So basically they took $3 from me that I earned and is rightfully mine.

Update: I see that "Karen Scott" has replied to several of the one-star reviews and apologized. "She" then told the reviewers to provide the information at the Pinecone Research Contact page -- DESPITE the fact that they explicitly complained in their view about being blocked from logging on. Not only do they make it impossible to contact them, but they "respond" to reviews without even bothering to read them carefully.

We need a working, monitored email -- NOT your stupid "Contact page."

I’ve been lucky.

October 16, 2021 by Cindi from United States

The first thing I will say is if you’re looking for quantity this is not the one in my experience so far. I love this one personally. I’ve been lucky and I’ve done a few in-home full-size product testings with compensation upon completion. I did run into a few technical difficulties during surveys but messaged them received a response in good time and figured it out so their customer service is great. Their communication is really good and overall I would recommend this one. It may not be a huge moneymaker at least for me so far but I enjoy the products and the payouts are real they go right into your account bank account if you’d like I’ve had no issues with that. They also have an extensive list of reward options to choose from so the choice is yours.


October 7, 2021 by KELLY from Canada

love their surveys and payments always recieved==Gr8 sute ☺

No More Paypal

September 16, 2021 by Jean from United States

As far as I can tell, Pinecone Research no longer offers cash payout from Paypal. The closest I can find to a cash redemption is a bank transfer via US Bank to your bank account, which sounds slow and iffy,