Pinecone Research Reviews and Features

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Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact:
Operated by: The Nielsen Company, LLC


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Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 300 points will equate to $3, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

Payment and Rewards

pinecone research website

How to Join Pinecone Research

Because Pinecone Research is an invitation-only survey panel, potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

If you'd like to learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Reward Types and Amounts

For each survey taken, Pinecone Research awards its members a minimum of 300 points. This equates to $3.00 USD for every survey completed. Canadians typically earn $3.00 CAD per survey, while Britons earn £3 per survey completion. There are a variety of options that accumulated points can be used towards.

  • Bank Transfer - A new payout option recently introduced by Pinecone is cash payments made via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are typically issued within 48 hours of request.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Catalog and Gift Cards - Pinecone Research offers an extensive catalog of gift cards and merchandise options. Some of the gift card options include Starbucks, iTunes, Walmart gift cards, as well as many others.
  • Prepaid Virtual Visas – If stated up front, some Visas are only available to US residents and residents of US territories and can only be used in the United States.

Earn your First Check Automatically

Once you complete your first survey, which is always rewarded with a minimum of 300 points, Pinecone Research will automatically send you a check for $3.00 to the mailing address on your profile. This is a security measure to establish your profile and account. After your first check, you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. Surveys usually take about 15 to 20 minutes of your time to complete. Pinecone may also send its members very short questionnaires that take about 2 – 5 minutes to fill out, and although these questionnaires are not compensated, they are still important in making a difference.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test, which typically pays around $3. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Mobile App

pinecone research app

If you prefer to take surveys on the go, you can download the Pinecone Research app on your iOS or Android mobile device. The app will allow you to view available surveys, take surveys, view and redeem your points, view your account history and more. Just remember to join the Pinecone Research panel itself before attempting to take surveys through the app!

Is Pinecone Research Legit?

Absolutely. This survey program is over a decade old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys to its members and is known for offering fair rewards. Pinecone is not a scam and is a completely legitimate website.

Eligibility: Available in select countries, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (679)

5 Star Reviews (388) 57.1
4 Star Reviews (91) 13.4
3 Star Reviews (49) 7.2
2 Star Reviews (40) 5.9
1 Star Reviews (111) 16.3

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August 25, 2021 by Dr Pamela from United States

An honest, ethical company that does not send countless surveys for which you do not qualify. Though surveys are a bit more few and far between over the last couple of years and there are sometimes technical issues with surveys, an overall good company that pays out consistently.

Love this site!

August 24, 2021 by Lisa from United States

I think Pinecone is one of the best sites online. They have done an excellent job of screening so that I have been able to complete every single survey I've been offered. And I've been given the chance to do home tests 2 or 3 times and for products I am really interested in trying. You can take your pay in either cash/Paypal or they've got a good gift catalog and the prices are reasonable. Each survey you complete is worth $3 - more than a lot of sites pay.

There have been some emails that I've gotten for things such as "secret shopper" that CLAIM to be from Pinecone but these are NOT genuine Pinecone and are actually scams that use Pinecone's reputation - don't fall for these.

Update: For some reason, their surveys have gone from 1 every couple of weeks to one every 6 weeks or so. Not sure why and they swear they're sending me every survey I'm eligible for.

Site not working out

August 21, 2021 by Mitchell from United States

I don't know what is going on with pinecone they use to be one of the best if not the best survey site but in 2021 when i go to take a survey they send me it just tells me they're looking for a different profile or something like this happens week after week on every survey.

Nothing has changed on this site it still sucks i never get a survey started anymore and it's getting me mad gonna have to quit them very soon if they don't fix things. I'm moving there rating to a 1.5 for now.

The fastest payer of the lot.

July 22, 2021 by James from United Kingdom

I have been with Pinecone for about two years and they are the best. The amount that they say you can earn per survey is pure fiction as it traditionally is with survey companies, but having earned a reward, it drops through the letterbox about a week later. This compares well with the month or more of other survey companies. it is just a shame that membership is usually by invitation only.

Update: Further to writing the above, I have had major issues with a payout. I cashed in a credit for an Amazon voucher. When it came, it was in the form of a contribution to a digital wallet (I haven`t a clue what that is) and in spite of the many different release codes that I have been given, none have worked. Consequently, I have no access to a reward for my work. I repeat, I didn`t ask for it to be deposited in a digital wallet, simply an Amazon voucher. I have had to write it off and down to experience. Avoid Pinecone because they have gone shifty.

One of my favorites!

May 24, 2021 by Michele from United States

I've been a member of Pinecone for several years and I've been paid time after time! I would have given 5 stars if they provided more surveys. That's the only drawback to this one..

Just want to update, still a member. Not many surveys but you do get 3.00 for every survey and they are paying! ;)