Pinecone Research Reviews and Features

Pinecone Research website screenshot

Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact:
Operated by: The Nielsen Company, LLC

Pinecone Research Quick Overview:
Rewards Offered: Cash paid via PayPal Cash paid via check Amazon gift cards Walmart gift cards Starbucks gift cards Prepaid debit or credit cards Home Depot gift cards iTunes gift cards Movie vouchers Merchandise
Member Opportunities: Online surveys Product testing Surveys for Hispanics Mobile app
Redeeming Rewards: Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 300 points will equate to $3 which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York. Pinecone Research is focused on improving the quality of tomorrow’s products through collecting international research.

Payment and Rewards

How to Join Pinecone Research

Because Pinecone Research is an invitation-only survey panel, potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Click here to join Pinecone Research.

Reward Types and Amounts

For each survey taken, Pinecone Research awards its members a minimum of 300 points. This equates to $3.00 USD for every survey completed. Canadians typically earn $3.00 CAD per survey, while Britons earn £3 per survey completion. There are a variety of options that accumulated points can be used towards.

  • PayPal - A minimum $3.00 balance is required. PayPal payments are processed within 3-5 business days without any extra fees.
  • Check - You may request a check after taking one survey or when you have accumulated $3.00. You can choose payment denominations of $3, $5, or $15, Processing takes 3-5 business days after which the check is mailed. Bear in mind that checks sent by mail have longer wait times than PayPal.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Catalog and Gift Cards - Pinecone Research offers an extensive catalog of gift cards and merchandise options. Some of the gift card options include Starbucks, iTunes, Walmart gift cards, as well as many others.
  • Prepaid Virtual Visas – If stated up front, some Visas are only available to US residents and residents of US territories and can only be used in the United States.

Earn your First Check Automatically

Once you complete your first survey, which is always rewarded with a minimum of 300 points, Pinecone Research will automatically send you a check for $3.00 to the mailing address on your profile. This is a security measure to establish your profile and account. After your first check, you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. Surveys usually take about 15 to 20 minutes of your time to complete. Pinecone may also send its members very short questionnaires that take about 2 – 5 minutes to fill out, and although these questionnaires are not compensated, they are still important in making a difference.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test, which typically pays around $3. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Eligibility: Available in select countries, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (653)

5 Star Reviews (382)
4 Star Reviews (87)
3 Star Reviews (49)
2 Star Reviews (39)
1 Star Reviews (96)

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What Happened?

July 6, 2020 by Rick from United States

After having difficulty logging in for several months, i now can't even get to the Login Icon. After several minutes I receive the message "Request failed with status code 502" Was one of my favorite survey sites, what is going on?

Gone downhill fast

July 6, 2020 by Gloria from United States

Used to receive one survey a week, now lucky if I receive 4 a year. Surveys not tablet friendly and have taken PayPal away.

Reasonable payouts.

June 28, 2020 by John from United Kingdom

I have always been paid within a week. Every survey they send promising a reward has clearly been checked against my profile and I have never been disqualified from a survey. I have had a few samples to test including some big brand very useful items.

27.06.2020 Surveys have now reduced to less than five a year and I do get disqualified on some of them.

No more cash option

June 17, 2020 by Dustin from United States

So the cash option is there again, but I cashed out a week ago and still haven't received the payment, but my order history says it was cashed out successfully. Every other redeem option on the site is paying way too much. Oh well, time to move on from Pinecone, I guess their service is dead. Not wasting any more time for no payment.

Not certain what has gone on with them

June 12, 2020 by Laura from Canada

I used to always get paid within days of my request with Pine Cone...