Pinecone Research Reviews and Features

Pinecone Research website screenshot

Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact:
Operated by: The Nielsen Company, LLC


payment icon

checkmarkCash paid via bank transfer checkmarkAmazon gift cards checkmarkWalmart gift cards checkmarkStarbucks gift cards checkmarkHome Depot gift cards checkmarkApple gift cards checkmarkMovie vouchers checkmarkMerchandise checkmarkRetail e-vouchers checkmarkPrepaid debit or credit cards

study types icon

checkmarkOnline surveys checkmarkProduct testing checkmarkSurveys for Hispanics checkmarkMobile app

payment info icon

Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 100 points will equate to $1, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

How Pinecone Research Works

pinecone research website

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Payment and Rewards

pinecone research rewards

Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

  • Bank Transfer - Pinecone offers cash payments issued via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third-party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are issued in $10, $5, and $3 increments (which can be in different quantities; ex. 4 x $3 = $12). Bank transfers are typically issued within 48 hours of request, but can take up to 3-5 business days.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
  • Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
  • Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Points Value: 100 Pinecone Research points = $1.00.

Redeeming Rewards

To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

Earn your First Check/Bank Transfer Automatically

Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

pinecone research app

Pinecone Research App

If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Is Pinecone Research Legit or Scam?

pinecone research legit or scam

Is Pinecone Research Legit?

Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (696)

5 Star Reviews (388) 55.7
4 Star Reviews (93) 13.4
3 Star Reviews (53) 7.6
2 Star Reviews (41) 5.9
1 Star Reviews (121) 17.4

Sort Reviews By: Date | Highest rating | Lowest rating


May 2, 2024 by Stephanie from United States

PInecone is a decent survey site. Each survey is worth $3.00 (300 points) and you have Amazon and Paypal options to cash out, among others. The only issue is the surveys are few and far between. They used to send out surveys pretty regularly with several per week and a lot of product testing opportunities. Now you get maybe 1-2 per month and the product testing has become pretty obsolete. Unlike Branded and Survey Junkie where there's surveys always available on their page, you can only take a survey when they send one to you. You used to be able to cash out for Paypal and Amazon at the $3 mark (300 pts). Now the minimum is 1000. When you're only getting 1-2 survey invites per month at 300 pt per survey, you can be sitting there for months before having the 1000 pts needed to cash out. In the past when you received a survey, you were already qualified to take it. Now you can be disqualified and have to wait a month to get another invite. It's not consistent. If you have problems, their customer support is very quick to answer. Overall, a solid survey site I would recommend, but they're not what they used to be.

Pinecone Research reply logo

Pinecone Research responded to this review on May 10, 2024

Hi Stephanie,

Thank you for your comments! We do generally offer 1-2 surveys per month per panelist, of which you may or may not qualify based on the needs of our clients. At times, the survey quotas can fill up quickly, even while taking the survey. We recommend taking the survey as quickly as possible one you receive it to allow for more time for completion.

Thank you again for your feedback.

Karen Scott
A few problems

April 3, 2024 by Mitchell from United States

OK I'm doing a better review of pinecone for 2022. They're doing a good job. I still don't get surveys every day but i never did before what i did get was them coming to me faster. So yes they're good if you're willing to wait for a bit to cash out and buy something.

Edit: I almost never get a survey anymore and it been even longer since i got to take a survey from them.

10/14/23 Over the past the site has got slow as Christmas with firefox it takes about 45 minutes to do a test. I'm only removing a half a point for this and the loss of a survey as the site can maintain itself to run faster

error page

March 29, 2024 by Vlad from United States

I got survey invitation on May 08, but webpage does not work. "This site can’t be reached" screen. No way to contact them. Karen Scott email had responded "It looks like you’ve tried to contact us through direct email. Please note that this is an unmonitored Inbox. The best way to contact us is to go to our website".
It's a catch 22.

Update: as of today, June 08, 2023 the website is restored. They plan to add Pay Pal. So, my star rating go up.

Update March 29, 2024: They had error for the survey but compensated me. My rating go up.

One of my favorites!

February 28, 2024 by Michele from United States

I've been a member of Pinecone for several years and I've been paid time after time! I would have given 5 stars if they provided more surveys. That's the only drawback to this one..

Just want to update, still a member. Not many surveys but you do get 3.00 for every survey and they are paying! ;)

It is now 2024 and I'm still a member. They still pay $3.00 per survey but you still don't give them very often.

The worst panel

January 25, 2024 by Jeffrey from United States

They were the best survey site, but now the payout per survey is $1, whereas before it was $3. They have a minimum withdrawal of $10 and only on gift cards, and they only send a maximum of two surveys per month, that is, you can collect your $10 gift card within 5 months!!!

It seems like a joke to me! They are the worst panel currently!

Pinecone Research reply logo

Pinecone Research responded to this review on February 6, 2024

Hello Jeffrey,

Thank you for leaving your feedback. Compensation is communicated upon registration. In order to assist you further, please reach out to our customer service directly via our contact us page below. We look forward to hearing from you.

Best Regards,

Karen Scott