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Pinecone Research

85 Broad Street, New York, New York  10004 United States
Tel: 1-888-572-2676  Contact: scott@pineconeresearch.com
Operated by: Nielsen

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Overall User Rating

496 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxCash paid via check
Green checkboxSweepstakes entries
Green checkboxAmazon gift cards
Green checkboxHome Depot gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxVISA prepaid cards
Green checkboxWalmart gift cards
Green checkboxMovie vouchers
Green checkboxMerchandise
Green checkboxRetail e-vouchers
Green checkboxRestaurant gift cards
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Redemption Info
Rewards typically delivered within a few business days, sometimes even immediately after completing a survey.

Pinecone Research General Information

Pinecone Research

Pinecone Research
Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by a market research company known as Nielsen, whose operations are headquartered in New York. Pinecone Research is focused on improving the quality of tomorrow’s products through collecting international research.

Survey Types
Interesting online surveys are e-mailed to members, and are on a variety of different topics. Surveys usually take about 15 to 20 minutes of your time to complete. Pinecone may also send its members very short questionnaires that take about 2 – 5 minutes to fill out, and although these questionnaires are not compensated, they are still important in making a difference.

How to Join Pinecone Research
Because Pinecone Research is an invitation-only survey panel, potential new members must be invited by other members to join, or must find a join link posted on a website. SurveyPolice is currently offering Pinecone Research signup links for Americans, Canadians, Germans, and people living in the UK. » Click here to join Pinecone Research.

Reward Types and Amounts
For each survey taken, Pinecone Research awards its members with a minimum of 300 points. This equates to $3.00 USD for every survey completed. Canadians typically earn $3.00 CAD per survey, while Britons earn £3 per survey completion. There are a variety of options that accumulated points can be used towards.

  • PayPal - A minimum $3.00 balance is required. PayPal payments are processed within 3-5 business days without any extra fees.
  • Check - You may request a check after taking one survey or if you have accumulated $3.00. S check will be sent to you by mail and will have a longer wait time than PayPal.
  • Amazon E-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Catalog and Gift Cards - Pinecone Research offers an extensive catalogue of gift cards and merchandise options. Some of the gift card options include Starbucks, iTunes, Walmart and many others.

Earn your First Check Automatically
Once you complete your first survey, which is always rewarded with a minimum of 300 points, Pinecone Research will automatically send you a check for $3.00 to the mailing address on your profile. There is a security measure to establish your profile and account. After your first check, you will have the option to choose the form in which you would like to receive your future rewards.

Product Testing Opportunities
Occasionally, Pinecone may mail out products for their members to test from home. In some cases, you may be allowed to keep the product once you have finished testing it!

Bi-Weekly and Quarterly Sweepstakes
Pinecone Research conducts two separate sweepstakes (a bi-weekly and quarterly draw), as a thank you to their loyal panelists who participate in survey taking. Bi-weekly sweepstakes are usually an impressive $500, but it gets even better with the quarterly sweepstakes, which award $4,500 to one lucky winner. IIf you are a winner, your name, last initial and state will be published on the Pinecone Research website.

Quick Customer Service
If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Eligibility: Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

"can't redeem points"
January 14, 2017 by teresa from United States

I have not had any trouble redeeming my points until about a month ago. I thought because of the holidays maybe they were not helping, but it's been long enough. I don't know if anyone else is having trouble, it's sad

"account deactivated"
January 13, 2017 by Jane from United States

I have been a member of Pinecone Research for several years, but I stopped receiving surveys a few months ago. Then I noticed I could no longer log in to my account. I emailed and received the reply that Pinecone was deactivating accounts that contained the demographic that they no longer needed to do their surveys. They have been taking in a lot of new members lately, so I guess they are getting rid of older longtime members. They were a great place while it lasted.

"Survey Company"
January 10, 2017 by Donna P from United States

I have been a member for many years. And I have gotten alot of products to test for them. Since they started $3 a survey. They don't get back with me as easily which is sad. Since making us change our passwords where mine was a simple word for me to remember to something harder. Which was fine cause I added numbers. Now since it has to be much harder. I'm always having problems logging in. They send me it's case sensitive and all that. If you see I'm not able to login when I go to your site on my own. But my password works when I have to take your surveys. It's obvious, something is wrong. Then I get this message that pisses me off everytime. We noticed you haven't logged in from this device recently. To ensure your security please verify you are not a robot. I wish they were more help.

" horrible customer service"
January 10, 2017 by Mike from United States

Karen sends out cookie cutter replies to my emails, over and over, but has YET to resolve my issues with this site, can't sign in to surveys, can't get the paypal email, can't get ANY answers!!!!!!!!!!!!!!!! I've already logged a complaint with the BBB, and will blast this site all over the web if the she doesn't fix my issues, which I have asked, very nicely for many weeks to get resolved. This site as of now, SUCKS!!!!!!!!!!!!!!!! Look, I have been doing online surveys for many years with many companies, and have NEVER been treated this horribly by any of them until this. so yeah, I am not happy!

"Consistently excellent"
January 06, 2017 by Amanda from United Kingdom

Been with Pinecone a good few years now, and I cannot fault them. Surveys are clear and easy to understand, test products always arrive timely, there is a very low screenout rate, and I have never once experienced a problem with a cashout from them. I'm only docking half a star because I wish they had more frequent surveys!




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