Pinecone Research Reviews and Features

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Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact:
Operated by: The Nielsen Company, LLC


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Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 300 points will equate to $3, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York. Pinecone Research is focused on improving the quality of tomorrow’s products through collecting international research.

Payment and Rewards

How to Join Pinecone Research

Because Pinecone Research is an invitation-only survey panel, potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

If you'd like to learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research.

Reward Types and Amounts

For each survey taken, Pinecone Research awards its members a minimum of 300 points. This equates to $3.00 USD for every survey completed. Canadians typically earn $3.00 CAD per survey, while Britons earn £3 per survey completion. There are a variety of options that accumulated points can be used towards.

  • Bank Transfer - A new payout option recently introduced by Pinecone is cash payments made via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are typically issued within 48 hours of request.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Catalog and Gift Cards - Pinecone Research offers an extensive catalog of gift cards and merchandise options. Some of the gift card options include Starbucks, iTunes, Walmart gift cards, as well as many others.
  • Prepaid Virtual Visas – If stated up front, some Visas are only available to US residents and residents of US territories and can only be used in the United States.

Earn your First Check Automatically

Once you complete your first survey, which is always rewarded with a minimum of 300 points, Pinecone Research will automatically send you a check for $3.00 to the mailing address on your profile. This is a security measure to establish your profile and account. After your first check, you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. Surveys usually take about 15 to 20 minutes of your time to complete. Pinecone may also send its members very short questionnaires that take about 2 – 5 minutes to fill out, and although these questionnaires are not compensated, they are still important in making a difference.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test, which typically pays around $3. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Mobile App

If you prefer to take surveys on the go, you can download the Pinecone Research app on your iOS or Android mobile device. The app will allows you to view available surveys, take surveys, view and redeem points, view your account history and more. Just remember to join the Pinecone Research panel itself before attempting to take surveys through the app!

Is Pinecone Research Legit?

Absolutely. This survey program is over a decade old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys to its members and is known for offering fair rewards. Pinecone is not a scam and is a completely legitimate website.

Eligibility: Available in select countries, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (674)

5 Star Reviews (387) 57.4
4 Star Reviews (91) 13.5
3 Star Reviews (49) 7.3
2 Star Reviews (39) 5.8
1 Star Reviews (107) 15.9

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Awesome research company

March 29, 2021 by Michelle from Canada

Love this research company. The surveys are not as many as I'd like but its still a good amount. The customer service is quick with replies and very quick to help in any way.
They also are very fast to issue your reward. They have great options for rewards.
This is definitely a great survey company to sign up with!


March 27, 2021 by jennifer from United States

We're sorry, but we are unable to retrieve your data to restart your existing membership. Feel free to reapply. We will be posting banner ads on various unspecified web sites, this is so we may better target more specific groups needed to meet the needs of our clients. This is our only way of accepting new panelists at this time. really this just sucks.

"policy regarding lapsed membership and reinstatement. Unfortunately, once an account has been deactivated and inactive for a long time." To this I say - I can't fill out surveys you didn't send me,,,,

beware of this site

March 17, 2021 by Praseetha from United States

***Edit March 16th 2021. Today I received an email to answer my household questions. Very Funny! They took my $100 and deactivated me and then sending me surveys when I don't even have a login*** I have been doing surveys for years and Pinecone Research is the worst among them. I took surveys and made $100 worth of points and was planning to buy something for myself on my bday. As soon as I requested $100 they deactivated me. Karen Scott, their head is a joke and sends automated response like below.
Periodically we have found it necessary to refresh the composition of our research panel in order to stay current with changes in the general population and to provide clients with the broadest possible spectrum of consumer opinions. In doing so, on occasion we have had to discontinue the membership of some of our panelists. Your household was on the list for deactivation and subsequently removed from the panel.

Although we are unable to reactivate your membership, we appreciate your past participation and interest in the panel.

Best Regards,

Karen Scott

Better Paying Survey Site

February 18, 2021 by Terri from United States

I've been with Pinecone for almost 4 years. They do payout 3.00 for each survey completed, but I only get 2, sometimes 3 survey's per month by which I always qualify for which is a plus. I've never taken a survey with Pinecone and gotten to the end of it only to be told I don't qualify after all.
The down side of PC is they don't have PayPal anymore.

Pinecone Research reply logo

Pinecone Research responded to this review on February 26, 2021

Hi Terri,

Thank you for leaving us a message and letting us know what's working for you! While we do wish we could offer more surveys to our panelists, the amount depends on our clients' needs at the moment.

Although we no longer use PayPal, please feel free to check out our new bank transfer feature! This feature allows you to transfer the money earned from taking surveys directly to your bank account! As always, our panel relations team is accessible via our Contact Us form, should you have any questions or concerns regarding this process.

All the best from Pinecone Research!

February 10, 2021 by Greg from United States

What happened to Pinecone? They were the best! Now, no so good. Darn shame.

Pinecone Research reply logo

Pinecone Research responded to this review on February 26, 2021

Hi Greg,

I'm sorry to hear you've been having a negative experience with us. Please feel free to log into your account and reach out to us via our Contact Us form with any and all concerns you may have. We have recently attempted to overhaul our website and rewards options to offer a better and more appealing experience for our members.

Thank you for your time.