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Pinecone Research

85 Broad Street, New York, New York  10004 United States
Tel: 1-888-572-2676  Contact: [email protected]
Operated by: Nielsen

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Overall User Rating

528 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxCash paid via check
Green checkboxSweepstakes entries
Green checkboxAmazon gift cards
Green checkboxHome Depot gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxVISA prepaid cards
Green checkboxWalmart gift cards
Green checkboxMovie vouchers
Green checkboxMerchandise
Green checkboxRetail e-vouchers
Green checkboxRestaurant gift cards
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Redemption Info
Rewards typically delivered within a few business days, sometimes even immediately after completing a survey.

Pinecone Research General Information

Pinecone Research

Pinecone Research
Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by a market research company known as Nielsen, whose operations are headquartered in New York. Pinecone Research is focused on improving the quality of tomorrow’s products through collecting international research.

Survey Types
Interesting online surveys are e-mailed to members, and are on a variety of different topics. Surveys usually take about 15 to 20 minutes of your time to complete. Pinecone may also send its members very short questionnaires that take about 2 – 5 minutes to fill out, and although these questionnaires are not compensated, they are still important in making a difference.

How to Join Pinecone Research
Because Pinecone Research is an invitation-only survey panel, potential new members must be invited by other members to join, or must find a join link posted on a website. SurveyPolice is currently offering Pinecone Research signup links for Americans, Canadians, Germans, and people living in the UK. » Click here to join Pinecone Research.

Reward Types and Amounts
For each survey taken, Pinecone Research awards its members with a minimum of 300 points. This equates to $3.00 USD for every survey completed. Canadians typically earn $3.00 CAD per survey, while Britons earn £3 per survey completion. There are a variety of options that accumulated points can be used towards.

  • PayPal - A minimum $3.00 balance is required. PayPal payments are processed within 3-5 business days without any extra fees.
  • Check - You may request a check after taking one survey or if you have accumulated $3.00. S check will be sent to you by mail and will have a longer wait time than PayPal.
  • Amazon E-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Catalog and Gift Cards - Pinecone Research offers an extensive catalogue of gift cards and merchandise options. Some of the gift card options include Starbucks, iTunes, Walmart and many others.

Earn your First Check Automatically
Once you complete your first survey, which is always rewarded with a minimum of 300 points, Pinecone Research will automatically send you a check for $3.00 to the mailing address on your profile. There is a security measure to establish your profile and account. After your first check, you will have the option to choose the form in which you would like to receive your future rewards.

Product Testing Opportunities
Occasionally, Pinecone may mail out products for their members to test from home. In some cases, you may be allowed to keep the product once you have finished testing it!

Bi-Weekly and Quarterly Sweepstakes
Pinecone Research conducts two separate sweepstakes (a bi-weekly and quarterly draw), as a thank you to their loyal panelists who participate in survey taking. Bi-weekly sweepstakes are usually an impressive $500, but it gets even better with the quarterly sweepstakes, which award $4,500 to one lucky winner. IIf you are a winner, your name, last initial and state will be published on the Pinecone Research website.

Quick Customer Service
If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Eligibility: Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

"major nosedive"
August 23, 2017 by doris from United States

i joined at their inception..they have gone from being number 1,to really awful..havent been paid for the last few surveys,all kind of glitches last 6 months,NO customer service to speak of,and when you try to email them with proof that you took the surveys,you get locked out..i have spent hours of my time with no compensation..do yourself a favor,and dont even join

"I liked for a while"
August 21, 2017 by kris from United States

This survey panel is relatively low activity but I am always looking for their notifications. These surveys have a very low screen out and you get to payout threshold relatively quick for the amount of effort you have to put forth. The payouts are linear, so there's no incentive to accumulate your points, unless it's for an item you want. The customer service is fairly quick but rather ineffectual.

UPDATE: Pinecone is going down hill and gaining speed. No survey's in 5 months and I can't get a reason why. It seems that Pinecone uses a "Silent Ban'. They just shut off the surveys and hope you go away. I can't believe Nielsen allows this type of behavior. I wish there was someone else I could send feedback to other than the gatekeeper "Karen"

"Don't Join! They're a Mess "
August 19, 2017 by Carolyn from United States

I was a happy and satisfied member of Pinecone for more than 10 years. They were once considered the most reputable of all the survey sites. But starting in April 2017, things went downhill fast. I've encountered website and survey glitches of every description, as well as problems communicating with them (They used to have wonderful customer service -- no more!) and problems of not receiving my survey invites and having to log into my account every single day to check if I have any surveys. But the final straw is that I didn't get paid for the last two surveys I did for them, and I can't get a response from their customer service, "Karen Scott" (not a real person, I'm sure). My next step is to contact the companies whose products I reviewed and did not get credited for, and let them know they are paying a research company that is no longer reputable, and that it is reflecting negatively on their brand. I recommend others with Pinecone issues do the same.

"The Most Profesional Site I have Ever Dealt With"
August 12, 2017 by David from United States

My wife wrote survey software and we dealt with many, many Internet based survey sites. Many of them were let's say not above board. Karen Scott although I have never dealt with her in person runs what I would say is a 100% accurate survey site. Don't expect a huge amount of surveys, but what you get they stand by completely. A pleasure to deal with. Sign up now!

"What has happened?"
August 10, 2017 by Julee from United States

I took surveys with Pinecone last year multiple times per week and enjoyed it. When a family member was ill I was offline for a couple of months and discovered my account had been deactivated due to inactivity. No problem they said and my account was reactivated...supposedly! After two and a half months of no email alerts I checked to see what was up and was told they just did not have any surveys for my demographics. After still no surveys after a period of time I once again contacted them and was told I was no longer needed as a participant and I had actually never been reactivated. I have been attempting to cash out my $12 balance to Paypal with no luck. I just found out I am now locked out of my account. I would say stay the hell away from Pinecone...I'm not sure who has taken over but they're no longer a reliable company!




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