Pinecone Research Reviews and Features

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Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact:
Operated by: The Nielsen Company, LLC


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Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 300 points will equate to $3, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

How Pinecone Research Works

pinecone research website

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Payment and Rewards

pinecone research rewards

Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 300 points, which equals $3.00 in your local currency. For example, Americans will earn $3.00 USD per survey, Canadians typically earn $3.00 CAD per survey, while Britons earn £3 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

  • Bank Transfer - Pinecone offers cash payments issued via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third-party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are issued in $10, $5, and $3 increments (which can be in different quantities; ex. 4 x $3 = $12). Bank transfers are typically issued within 48 hours of request, but can take up to 3-5 business days.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
  • Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
  • Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Points Value: 100 Pinecone Research points = $1.00.

Redeeming Rewards

To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

Earn your First Check/Bank Transfer Automatically

Once you complete your first survey, which is always worth a minimum of 300 points, Pinecone Research will automatically send you a check for $3.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test, which typically pays around $3. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

pinecone research app

Pinecone Research App

If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Is Pinecone Research Legit or Scam?

pinecone research legit or scam

Is Pinecone Research Legit?

Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (693)

5 Star Reviews (387) 55.8
4 Star Reviews (94) 13.6
3 Star Reviews (51) 7.4
2 Star Reviews (41) 5.9
1 Star Reviews (119) 17.2

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website not working

August 8, 2023 by gail from United States

when i click to open Pinecone to do a survey, my desktop response is blank. how do i fix this?

Pinecone Research reply logo

Pinecone Research responded to this review on August 10, 2023

Hello Gail,

Thank you for leaving your feedback. In order to assist you further, please reach out to our customer service directly via our contact us page below, and provide us with the necessary information to troubleshoot the issue.

We apologize for the inconvenience and hope to hear from you soon!

Best Regards,

Karen Scott
error page

July 13, 2023 by Vlad from United States

I got survey invitation on May 08, but webpage does not work. "This site can’t be reached" screen. No way to contact them. Karen Scott email had responded "It looks like you’ve tried to contact us through direct email. Please note that this is an unmonitored Inbox. The best way to contact us is to go to our website".
It's a catch 22.

Update: as of today, June 08, 2023 the website is restored. They plan to added Pay Pal. So, my star rating go up.

Pinecone Research reply logo

Pinecone Research responded to this review on August 11, 2023

Hello Vlad,

Thank you for taking the time to leave a positive review and update!

We are also open to suggestions for improving our reward choices! Please feel to reach out to us via the contact us form with your suggestions:

Best Regards,

Karen Scott
Prompt payers, interesting surveys.

July 13, 2023 by Roger from United Kingdom

Pinecone is a first class site.
The surveys are not time wasting, but very in depth and interesting. Occasionally at the end of the survey they will ask if you would like to try a particular product and report back, which is a pleasant task.
As reported by others, they pay very promptly, usually £3.00 for each survey.
Another of my favourite sites. Do not believe anyone who bad mouths them.

Pinecone Research reply logo

Pinecone Research responded to this review on August 1, 2023

Hello Roger,

Thank you for your review! We are happy to hear you are enjoying your experience with the Pinecone Research panel!

Best Regards,

Karen Scott
Best by far

June 24, 2023 by Doug from United States

I get about 3 surveys a week and almost all of the I qualify for and get the $3 reward. None of the surveys last more than 20 minutes. I've also received many products to try and evaluate.

UPDATE: 6/22/2023 I get maybe 1 survey invite a week at the most and where I used to qualify for every survey they sent me now I barely qualify for 1/5.

Pinecone Research reply logo

Pinecone Research responded to this review on July 7, 2023

Hi Doug,

Thank you for your comments! We do generally offer 1-2 surveys per month per panelist, of which you may or may not qualify based on the needs of our clients. At times, the survey quotas can fill up quickly, even while taking the survey. We recommend taking the survey as quickly as possible one you receive it to allow for more time for completion.

Thank you again for your feedback.

Karen Scott
Once was the best

May 30, 2023 by Kris from United States

Used to love this site. I would only receive an e-mail if I qualified for a survey. Now I rarely receive an invite and when I do I seldom qualify. When I qualify I usually have problems with the site loading, etc. Not worth the effort anymore.

Pinecone Research reply logo

Pinecone Research responded to this review on July 12, 2023

Hi Kris,

Thanks for the review. We conduct our surveys via router system which attempts to locate a suitable survey for you based on your profile information. Usually, panelists will receive 2-3 qualifying surveys per month, depending upon our clients' needs.

Thank you for your participation and we hope to see you again.

Karen Scott