Pinecone Research Reviews and Features

Pinecone Research website screenshot

Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact:
Operated by: The Nielsen Company, LLC


payment icon

checkmarkCash paid via bank transfer checkmarkAmazon gift cards checkmarkWalmart gift cards checkmarkStarbucks gift cards checkmarkPrepaid debit or credit cards checkmarkHome Depot gift cards checkmarkiTunes gift cards checkmarkMovie vouchers checkmarkMerchandise

study types icon

checkmarkOnline surveys checkmarkProduct testing checkmarkSurveys for Hispanics checkmarkMobile app

payment info icon

Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 300 points will equate to $3, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

Payment and Rewards

pinecone research website

How to Join Pinecone Research

Because Pinecone Research is an invitation-only survey panel, potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

If you'd like to learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Reward Types and Amounts

For each survey taken, Pinecone Research awards its members a minimum of 300 points. This equates to $3.00 USD for every survey completed. Canadians typically earn $3.00 CAD per survey, while Britons earn £3 per survey completion. There are a variety of options that accumulated points can be used towards.

  • Bank Transfer - A new payout option recently introduced by Pinecone is cash payments made via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are typically issued within 48 hours of request.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Catalog and Gift Cards - Pinecone Research offers an extensive catalog of gift cards and merchandise options. Some of the gift card options include Starbucks, iTunes, Walmart gift cards, as well as many others.
  • Prepaid Virtual Visas – If stated up front, some Visas are only available to US residents and residents of US territories and can only be used in the United States.

Earn your First Check Automatically

Once you complete your first survey, which is always rewarded with a minimum of 300 points, Pinecone Research will automatically send you a check for $3.00 to the mailing address on your profile. This is a security measure to establish your profile and account. After your first check, you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. Surveys usually take about 15 to 20 minutes of your time to complete. Pinecone may also send its members very short questionnaires that take about 2 – 5 minutes to fill out, and although these questionnaires are not compensated, they are still important in making a difference.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test, which typically pays around $3. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Mobile App

pinecone research app

If you prefer to take surveys on the go, you can download the Pinecone Research app on your iOS or Android mobile device. The app will allow you to view available surveys, take surveys, view and redeem your points, view your account history and more. Just remember to join the Pinecone Research panel itself before attempting to take surveys through the app!

Is Pinecone Research Legit?

Absolutely. This survey program is over a decade old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys to its members and is known for offering fair rewards. Pinecone is not a scam and is a completely legitimate website.

Eligibility: Available in select countries, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (679)

5 Star Reviews (388) 57.1
4 Star Reviews (91) 13.4
3 Star Reviews (49) 7.2
2 Star Reviews (40) 5.9
1 Star Reviews (111) 16.3

Sort Reviews By: Date | Highest rating | Lowest rating

No More Paypal

September 16, 2021 by Jean from United States

As far as I can tell, Pinecone Research no longer offers cash payout from Paypal. The closest I can find to a cash redemption is a bank transfer via US Bank to your bank account, which sounds slow and iffy,

Used to be Worthwhile

September 14, 2021 by David from United States

As another recent review observed, Pinecone Research now has some funny business going on at the end of their surveys. My last 2 completed surveys have not paid. One landed me on an error page, and the other ended with their "That's all the questions we have for you" page. Both surveys were completed through to the end, where you are asked the age and gender distributions of household members. I would proceed with caution with Pinecone Research if I were you.

This company does not pay for completed surveys

September 11, 2021 by Alistair from United Kingdom

I have been using this company for some time and had accrued enough points for two cash outs. One of these was for £10 and the other for £5. I cashed out well over three months ago and have messaged 'Karen' via the website without response. To date I have been paid NOTHING. Its a joke and I fully intend to raise a legal claim against this company and complain to the ombudsman service. Pinecone research is just ignoring me and not paying out.

Slow and not good anymore

September 8, 2021 by Leo from United Kingdom

NEW UPDATE A few surveys this year which would be ok, but for two I reached the end to be told I didn't qualify! Really?? After the product evaluation? with its like/dislike exercise with text boxes, all the questions before and after? including price questions ?
This company is in the bin now, taking advantage of people time, far from honest.

UPDATE Raised to 3 stars (but no more) because NOT only the transfer from Paypal to the new payment system was 'unclear' as FAQs continued to mention Paypal, for which I asked c-s but of course never had an explanation. Also, NO email was sent to inform about it, and discovered it by chance. - - - The process to redeem cash was still relatively simple, but hope the new bank service is as secure as Paypal can be!! - - - - - - The other point is that surveys are very sparse, but I must give credit to their point in their comment that it still 300 points.

OLD UPDATE 3 surveys since January qualified for 2 went to redeem Paypal yesterday but unavailable! - - - Contacted c-s, automatic reply "PayPal redemption option temporarily removed from the catalog...technical issues with our PayPal administration". They could have written it directly in their catalogue! - - - The suggestion of other ways to redeem was superfluous as Debt credit cards alternatives are very difficult to spend, multiplying survey incentives for Argos or Amazon will be a very long waiting since surveys are hard to come by! Not good enough!

OLD REVIEW - Since June-14 I redeemed twice, a voucher (£10 Love2Shop 1000points 10 days) & Paypal (1200p £12), they've many other rewards.

I don't receive many surveys (hence not the full 5 stars), which is a pity, but it may be either unsuitable profile or because they're ensuring every member receives some surveys...
Anyway surveys are good, not too long, good layout and especially once you start them, it is clear whether you are in or out (no feeling to be thrown out in the middle because quota reached, unlike with many others).
... ...
You can tick in your account, personal information, how many surveys per month you would like and it is up to 6 max (UK at least). Never had reason to contact c-s. Slow but really worth to be patient.


September 6, 2021 by joan from United States

They started off good, but then said i violated terms and closed by account, leaving my $90 earned with them.
I emailed and asked how did I violated their terms? No real answer, just that I violated their terms. I don't know what I did to violate their terms. I was with them for years. When I asked for the money I had accrued they said that is forfeited for violating terms. Don't let money accumulate, if you get too much accumulated they will say you violated one of their policies and keep your money.