Testspin is an online survey panel and market research company with currently over 11 million members. Members are asked to participate in online surveys and focus groups that test websites, products, music, and videos.
Members of Testspin earn itcoins and these can be redeemed with RedeemItNow for various rewards.
Eligibility: Open tio residents worldwide, age 13+
I HAVE BEEN LOCKED OUT OF MY ACCOUNT FOR A COUPLE OF DAYS. I TRIED TO CONTACT THEM WITH E-MAILS. NEVER HEAR ANYTHING BACK FROM THEM. I HAVE POINTS TO REDEEM FROM THEM. AND THEY WON'T UNLOCK MY ACCOUNT. THIS NOT RIGHT. I HAVE EARNED THESE POINTS AND CAN'T REDEEM THEM. ALSO WHEN THEY SEND ME SURVEY'S . I NEVER QUALIFY FOR THEM. WHICH IS ALSO NOT RIGHT.IF ANYONE IS LOOKING TO JOIN THIS PANEL. GOOD LUCK TO YOU. I HAVE BEEN A MEMBER OF THIS PANEL FOR MANY YEARS. AND I AM NOT GETTING ANYWHERE WITH THEM.
We know the technology is there, yet Testspin will send the
same surveys over and over many times per day and every
day. As everyone filled out a "profile" to qualify for the
surveys it should be easy for them to delete the ones a person does not qualify for.
I Signed Up And When I Tried To Login It Said "No Record Of That Email In Our System."Tried To Contact Them,Got No Answer.Tried To Sign Up Again And It Said "That Email Is Already In Our System."So I Would Close My Account But Have i Have No Idea How.
I've been a member of this site for a long time also. Have cashed out several times ok. Lately, my itcoins just are not adding up. Have tons that say they are pending, like over 100 pages worth! Most are just 1 coin. I wish they would get put into my account soon, so I can cash out and close my account. I took Deb's advise and reported them to the BBB. They can't even get a response! I'm still patiently waiting.
I have been a member of Testspin for several years, and it was okay in the beginning. I had some issues getting credit for completed surveys, and did not qualify for many, but I was at least able to contact CS and get a response. I had no issues when it was time to cashout though, and that was great. FF to the change to itcoin, and it went from good to a pain. I managed to cashout once for an Amazon GC, which is what I always cashed out. I don't remember why, but my fist attempt was rejected, so I had to contact them to get my little $10. This was 7/2014. I now have $20 available, and around $10 pending(takes forever for the points to convert) and all I get is the same message, Amazon is unavailable right now. I have contacted itcoin and testspin at every email address I can find, even tried their unused FB page, and cannot get a response. I have been trying to over 6 months. Their CS has gone down the toilet. The itcoin site still has the amazon option, so I don't know what their problem is. I just want to cashout and delete my account, their payouts have decreased also, sometimes i get invites for 2 cent surveys.
I hope this helps someone else, and if anyone has a legit email that they reply to please let me know.
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