User Interviews Reviews and Features

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User Interviews

320 7th Ave, #254, Brooklyn, NY  11215 US
Tel:    Contact: [email protected]
Operated by: User Interviews, Inc


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checkmarkOnline surveys checkmarkOnline focus groups checkmarkIn-person focus groups checkmarkDiary surveys checkmarkVideo surveys checkmarkBusiness surveys checkmarkIT surveys checkmarkTeen surveys checkmarkRefer-a-friend program

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No minimum balance required to redeem rewards. Once a study closes, your incentives will be awarded within 10 business days.

User Interviews gives people the opportunity to earn money for their feedback on real products. Over 2,200 studies are posted monthly to the website with the average study paying over $50.

Sign up using your email address, or using your LinkedIn or Facebook account.

How User Interviews Works

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Participate in a Variety of Research

User Interviews offers paid studies where you can help influence the products and services of tomorrow. Complete web-based surveys before a deadline, share feedback on product ideas, prototypes, or simply talk about your life experiences. Paid online 1-on-1 interviews involve meeting virtually with a researcher via webcam. The only requirements for a participation then, are a computer with a webcam and a strong internet connection.

User Interviews offers four primary types of research:

  • Online tests and surveys. Length: 10 mins - several hours. Pay: $20-$300+
  • Online interviews. Length: 30 mins - 2 hours. Pay: $20-$300+
  • Online diary studies. Length: 3 days - several weeks. Pay: $55-$400+
  • Online focus groups. Length: 1 hour - 3 hours. Pay: $40-$200+

Generous Rewards

Although the research studies posted on UserInterviews are more difficult to qualify for than a standard online survey site, the researchers there consider your time valuable, and as such, offer fair, enticing incentive options in exchange for your feedback. As a result, the average study pays over $50.

Filter for What You Want

Find open studies listed on the 'Studies Page', which automatically accounts for your location. Use the filter to filter by study format (in-person, over the phone, or online), study type (1-on-1 interview, focus group, multi day study, etc.), and date. If you're not interested in a study, simply click the eye-shaped icon to hide it.

Member's Tip! Applying to multiple studies increases your chances of being accepted and helps User Interviews get better at sending you relevant studies. Try applying to 5-10 studies in your 1st month as a member.

Visit the User Interviews website 

Payment and Rewards

Gift Cards, Cash, and More

Payments for participation on User Interviews is generous and is issued in the form of a digital gift card, or in the form of a special incentive chosen by the researcher (cash, gift cards, merchandise, etc.). Over 65,000 participants were paid last year.

How User Interviews Pays

If next to a study it says, "via choice of dozens of digital gift cards", that means User Interviews itself will distribute your incentive. Once the researcher has marked attendance for the study, the status will change to "Paid", and you'll see the option to redeem your incentive for this study.

These studies offer payment via Amazon gift card or via a Reward link gift card which is redeemable for dozens of options including to stores including Target, Whole Foods, Starbucks, Uber, Southwest Airlines, StubHub, DoorDash, Airbnb and more.

Rewards Issued by Researchers

If the study's incentive type is listed as something else, that means that the researcher will distribute the incentive themselves. This may be in the form of cash, PayPal, direct deposit, store gift card, Visa gift card, a check, a product, access to a free subscription, etc. This incentive type will always be shown on the study details page before you apply so you can determine if the incentive is right for you.

Once the researcher has marked attendance for the study, the status will change to "Interview completed" and you can expect payment within 10 business days of the completed session.

Incentives can be redeemed in USD, CAD, AUD, GBP, or EUR.

Is User Interviews Legit or Scam?

user interviews legit

Is User Interviews Legit?

User Interviews was launched in 2015 and has paid out over $19 million in incentives to participants. With over 50,000 completed studies, rest assured, User Interviews is not a scam and is a perfectly legitimate website.

Although qualifying for studies on the platform may be difficult, the panel is legit and has issued rewards to hundreds of thousands of participants and has conducted surveys for major brands and companies including: Adobe, Amazon, CNN, Pinterest, Spotify, Vistaprint, and Wayfair.

Eligibility: User Interviews is available to residents of the USA, Canada, Australia, France, Germany, South Africa and the UK who are 18+ or are 16+ and have parent or guardian’s consent.

User Interviews Reviews (3)

5 Star Reviews (3) 100.0
4 Star Reviews (0) 0.0
3 Star Reviews (0) 0.0
2 Star Reviews (0) 0.0
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For Real

January 3, 2024 by Dennis from United States

A professional survey site. The surveys are professional and pay well. You have to decide which surveys you apply for, but if you qualify they are interesting and rewarding.

Excellent, Responsive, Pays Well

February 15, 2023 by Cheryl from United States

This is one of my favorites. Have done several of the interviews and have been paid right on time. Have had a couple of questions and the management is quick and very responsive.

Great site!

August 4, 2022 by John from United States

This is one of the best sites that I have found that actually pays good.