Xcel-Online Surveys Reviews and Features

Xcel-Online Surveys website screenshot

Xcel-Online Surveys

16, LGF, Sant Nagar, New Delhi,   110065 IN
Tel: +91 11 42343500   Contact: [email protected]
Operated by: Market Xcel Data Matrix

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkAmazon gift cards checkmarkRetail e-vouchers

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkMobile app checkmarkTeen surveys checkmarkRefer-a-friend program

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REDEEMING REWARDS

200+ points (200 INR) minimum account balance required to request a reward.

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SITES LIKE Xcel-Online Surveys

Panel Champ, MobileXpression

Xcel-Online Surveys is a part of Market Xcel Data Matrix PVT LTD. Market Xcel is an organization that provides customized solutions for Market Research. It was established in the year of 2000, and since then it has been serving clients from various industries.

Take surveys on a variety of different topics, and when your account reaches enough points, you can receive payment vouchers such as PayTM & Amazon. The amount of points you receive for every survey completion will vary, but will range from 1-75 points with an average of about 30 points for every complete survey. A reward point is equivalent to INR 1.

Sign up to Receive Surveys

Once you sign up, surveys will be available on your dashboard and also emailed to you. A unique email and unique phone number is what you require to become a panellist and only one account per person in a family is permitted.

Take Surveys, Get Points

The reward points for each survey will vary depending on the topic and the content of the survey. These can vary from 1-75 points and can be even more in some special cases. Currently, 1 reward point is equivalent to INR 1. Points will be clearly outlined before you start the survey. After completion, points will be credited to your account either immediately or within 4-6 weeks after the survey closes (this depends upon our clients approval on responses).

Redemption

You may request a reward once you have reached a minimum of 200 points (on some occasions we change the limits anywhere between 100-500 points). Redemption options include Amazon Gift vouchers, PayTM and more.

Referral Program

You can invite friends to Xcel-Online Surveys and get compensated for doing so. Simply log into your account and navigate to the 'Invite Friends' section and follow the steps. Receive 1 reward points for every friend you refer.

Eligibility: Residents of India 13+. Members under 18 will have their points and prize money assigned to their parent/guardian.

Note: Xcel-Online Surveys has a zero tolerance policy against speedsters, suspicious domains and any such fraudulent activity which is solely intended to extract money. Any panellist found to be indulging in these activities or related activities shall be immediately barred from the panel and is his/her account will be set to zero. The basis and premise of the panel is to do quality research which helps and assists brands in shaping products and services that are relevant to society and sustains the environment.


Xcel-Online Surveys Reviews (25)

5 Star Reviews (4) 16.0
16.0
4 Star Reviews (0) 0.0
0.0
3 Star Reviews (1) 4.0
4.0
2 Star Reviews (3) 12.0
12.0
1 Star Reviews (17) 68.0
68.0

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Company not processing payments

September 14, 2020 by Girish from India

Since March the lock down started till date the company has not processed a single reward which i have completed. I have redeemed in the months of April, May, June and August and till date after sending several mails to the company no response but simply keep on sending surveys regularly.

Xcel-Online Surveys reply logo

Xcel-Online Surveys responded to this review on January 29, 2021

Hi Girish,

We regret the inconvenience caused. Kindly raise a ticket from your account and the issue will be resolved at earliest.

Regards,
Team XOS
PAYMENT UNDONE

September 6, 2020 by aftab from India

WHEN I STARTED TO USE X-CEL SURVEYS I USED TO GET 2 OR 4 SURVERYS AND I GET 1 RIGHT AND I GET 20 TO 30 POINTS.
WHEN THE MINIMUM REDEEMED AMOUNT IS 100 RUPEE
I HAVE DONE A REDEMPTION I THINK 2 YEARS AGO BUT TILL NOW I DID NOT GET THE MONEY.
I HAVE DONE THE COMPLAINT ON THEIR EMAIL BUT NO RESPONSE.

BUT TILL NOW I AM GETTING X-CEL SURVEYS EMAIL OF 30 TO 40 POINTS.

I THINK YOU SHOULD NOT GET IN THIS SURVEY THING,

Xcel-Online Surveys reply logo

Xcel-Online Surveys responded to this review on January 29, 2021

Hi Aftab,

Certain redemptions take up to 90 days for clearance as we need to get a sign off from our clients. Certainly not 2 years so this will be looked into. Kindly raise a ticket from your account and we will help you on priority.

Regards,
Team XOS
Don't pay

August 1, 2020 by Ramesh from India

Join if you're the one who wants to work for free.

Xcel-Online Surveys reply logo

Xcel-Online Surveys responded to this review on January 29, 2021

Dear Ramesh,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

We do not give our panellist any work just surveys, surveys that help organisations get better view of products, services and sometimes views on society and social issues only. We have updated our systems and website - login and share your feedback.

Regards,
Team XOS
More Surveys and No payment

July 28, 2020 by Jerin from India

From last march, I don't get any payments and no reply to emails.

Xcel-Online Surveys reply logo

Xcel-Online Surveys responded to this review on January 29, 2021

Hi Jerin,

Kindly raise a ticket from your account and we will certainly revert.

Regards,
Team XOS
Surveys Regarding Xce-Online survey.

June 25, 2020 by RG from India

This is very good site for surveys and its redeem procedure is very good.
I like its very good.

Xcel-Online Surveys reply logo

Xcel-Online Surveys responded to this review on January 29, 2021

Hi RG,

Thanks for leaving us such a wonderful review. We are thrilled that you loved the experience. We put panellists experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Regards,
TeamXOS