20/20 Panel is an online survey panel which has been conducting online surveys since 2000. 20/20 Research conducts online surveys as well as real time focus groups in an online chatroom environment. 20/20 Research compensates its panel members with cash rewards in exchange for their survey or focus group participation.
I had high hopes for this panel. I am contacted maybe twice a year and have never qualified. I suggest finding another panel to join.
First off you waste 5-10 minutes before you know if you qualify for a survey that only pays a dollar.. Today, after I qualified for a survey, they previously asked if I could down load videos or pictures and I said yes. They never asked if I had a camera to take pictures for them After answering questions for a day, they wanted pictures of the drinks I consume with me in them. I was told by the customer service rep that I could just take pictures of the drinks on line. I just finished this and the rep of 20/20 told me they wanted pictures off me. I never agreed to have them use a picture of me. This is an invasion of my privacy.She agreed with me but since their client wanted pictures of me, and if I didn't do what they wanted I wouldn't get paid. The rep even agreed with me but told me there was nothing she could do, So I wasted my time because the client didn't state exactly what they wanted, 20/20 wouldn't support me nor pay me for my time, So if you have a lot of time to waste don't use this rip-off company. There are a lot better companies out there that pay you for your time. If you look up the 10 top online survey companies, 20/20 isn't on the list. I now know why.
20/20 Panel responded to this review on July 22, 2017
Hi Ray - I'm the panel manager at 20|20 Research and have met with the team that managed the project you were involved with. When you took the pre-qualifying survey for this study, the following statement and question were provided/asked: "During the Blog discussion, you will asked to upload photos and videos. Are you able to and willing to complete these activities?" was asked. You answered "yes". However, after answering just 9 of the questions on the first day, it was brought to our attention (after you called in and asked for assistance from one of our recruiters, stating you did not have a camera and were unable to copy photos from online and upload) that you were not able to complete the activities asked of the participants by our client conducting the study. Once this was identified, you were removed from the study. Incentives are only provided to panelist who complete all required tasks (they informed us prior that they could complete) and questions in the study.
Additionally, we are qualitative firm that historically has only facilitated high paid research studies, searching for the "why" behind consumer behavior. That process includes taking a "pre-qualifying survey" a panelist is emailed. The majority of the time those surveys are programmed in such a way that we are able to identify when someone is not a good fit as early as possible; so not to take up any more time from a panelist than necessary. Because so many of our qualitative clients are looking for a very niche audience, it can be tough to get into a study. But, when one does get into a study, they are paid, on average, $30/hr for their time. However, we are innovators in the industry and working to change this, so that more and more people can be considered for being a participant. But this will take time.
Furthermore, we have recently acquired a company that now allow us to dip into the quantitative realm of the industry and offer points for taking surveys; with a potential to earn more in a quick chat discussion after, if chosen. Our goal is to get as many panelists involved, engaged and incentivized as possible; creating a Win for 20|20, our valued panelists, and our clients.
We are very sorry you didn't have a positive experience with us, but, we have to adhere to the requests of our clients and include only those that are able to fulfill the tasks asked in the study.
All the best to you Ray,
I can't log on to check my points due to getting caught in a captcha loop. All the surveys seem to be using it, but this seems to be the only one that locks me into a loop. I can take the surveys, but I can't log in to the main site! And your idiot menu doesn't even have them, or Cint, on your menu!
I don't get a lot of opportunities from them, but they are fair in their qualifications. They also pay well when you do qualify. Surveys are quality and very professional.
I've been a part of this "company" for almost 2 years & I qualify like 20% of the time, when I do qualify No one ever calls me then I get the email saying thanks but all participating has been recorded. Well I recently did one on the 13th and got called Monday January 23rd. Got excited, web cam meeting was set up for the 2 days & everything! Well this Morning a hr before the meeting it got cancelled! I called "Matt" to see what happened but no answer. I also still attended , As I type im still in my meeting with a NO SHOW Tech & my meeting was for 12:15 CST. I got all hype because FINALLY I get selected just for them to cancel out of nowhere & after reading other reviews im not the only one! Eff This research group. What Waste of time!
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