MindMover Connect Reviews and Features

MindMover Connect website screenshot

MindMover Connect

Office 129, Level 3, WeWork, 30 Stamford St South Bank, London,   SE1 9PY GB
Tel: +44 (0) 203 176 0729   Contact: [email protected]
Operated by: Mindmover

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkCash paid via check checkmarkAmazon gift cards checkmarkSweepstakes entries

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HOW TO PARTICIPATE

checkmarkOnline surveys

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REDEEMING REWARDS

2,000 points (£20) minimum account balance required to request PayPal payment. 3,000 points (£30) minimum account balance required to request payment by cheque.

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SIMILAR PANELS

Panel Champ, YouGov

MindMover Connect is a research panel that is offered to residents living in the UK. MindMover Connect cares about what you think! If you reside in the UK, share your insights and thoughts on a variety of fun research topics and get generous rewards in return for your time.

Start Participating Right Away!

The registration process for MindMover Connect is quick and easy. Getting started is almost immediate, as members can begin taking surveys just two hours after they register. Start collecting rewards right away!

Take Advantage of Different Activities

On the MindMover Connect website there are a variety of exciting research activities to participate in. These include: the discussion forum, online surveys and polls. Panel members can answer polls or even create their own if they have a burning question they want answered!

Online Surveys = Rewards

Every time you participate in an online survey you will be rewarded with points deposited into your member account. The points collected will vary, but surveys are usually worth 50 – 1,000 points each (1 point = 1 penny). This means that surveys usually pay between 50p to £10 depending on their length and complexity.

PayPal, Cheque or Amazon Rewards

When your member account reaches 2,000 points (£20), you may redeem your points via PayPal or Amazon gift card. Note that cheques can also be requested but require a 3,000 point (£30) minimum. Please allow 56 days for a cheque delivery and 30 days for PayPal or Amazon payments.

Eligibility: Open to residents of the UK only.


MindMover Connect Reviews (24)

5 Star Reviews (4) 16.7
16.7
4 Star Reviews (1) 4.2
4.2
3 Star Reviews (2) 8.3
8.3
2 Star Reviews (2) 8.3
8.3
1 Star Reviews (15) 62.5
62.5

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TERRIBLE

November 9, 2020 by Elizabeth from United Kingdom

Used to be good but this year has been awful. I cashed out at £35 and have had to send email after email to head office, facebook and any other address I could find. Did get my payout eventually but would never chance this again. Stay away as not a good site anymore.

MindMover Connect responded to this review on November 17, 2020

Good morning Elizabeth, We apologise if you have had a bad experience, and encourage you to contact our helpdesk. We sincerely value our members, and ensure that they are paid what they are owed.
Stopped paying

November 6, 2020 by Karen from United Kingdom

This used to be a reliable site, I earned over £370 since early 2017, my last cash-out was 30th June. They have always paid out within 4-5 weeks. I claimed £20 on 27th August and when their stated 30 days had passed I emailed asking when to expect the money (as their email instructed). No response, and only a handful of points credited since 14th August when they did a mass credit (presumably from external partners' surveys) despite my having completed dozens since then, knowing that they had always made up the points eventually in the past.
It's gone ominously quiet, they don't reply to emails, but they still send out numerous invitations each day and post new polls on the website. All the other sites I belong to have announced working from home measures during the pandemic so I can't see this as an excuse. It wouldn't be so bad if they acknowledged delays, but to ignore everyone like this suggests they are in trouble. I delete all invitations now.

Update 2 Nov: After badgering them again, I finally got a reply saying: "We will process your payment by the end of October 2020". Needless to say, no payment received yet.

Update 5 Nov: Finally got paid yesterday.

MindMover Connect responded to this review on November 17, 2020

Good morning Karen, We apologise if you have had a bad experience. We sincerely value our members, and encourage you to contact our helpdesk if you are having problems. All of our members are paid what they are owed, and we value their time and opinions.
Uses participants and has zero shame about doing so.

October 14, 2020 by Sharon from United Kingdom

This market research company lets participants spend thoughtful time completing hundreds of online surveys only to keep their money and refuse to pay out. If you complain about this or even query when they are going to pay you for your hard work, they close your account, retain the money you have earned and then tell participants they have broken the rules. No, they have broken no rules, this company just uses people and has zero integrity.
If you look at their reviews on Trustpilot and Survey Police they are awful with people saying the same thing - they will not pay you after you have redeemed your points. To add insult to injury, if they do not close your account after you question where your money is, they continue to send you surveys which means they also have no shame.
There are so many other survey companies out there where you will not experience the same issues. Survey companies who respect the participants and who will not act in such a thoroughly dishonest manner.
Maybe Mindmover believe they will have a steady supply of hundreds of new survey takers so they never need to concern themselves with not paying out. I truly hope that people leave this site in their hundreds as without us, they would not even exist.

MindMover Connect responded to this review on November 17, 2020

Good morning Sharon, We apologise if you have had a bad experience. All of our members are paid what they are owed, and if you are having trouble then we encourage you to contact the helpdesk. We sincerely value our members, and are eager to hear your thoughts on our surveys in the future.
On their way out I suspect

July 27, 2020 by Judith from United Kingdom

Used to be fairly good but never better than that; are now dreadful and not even worth half a star. Minus 10 would be more appropriate.
Loads of surveys, they say are available but they are not and even if you start one you're told you don't qualify even after they have all your views.
THEY ALSO DO NOT POST PAYMENTS EARNED, so watch out, if you do use them.
All-in-all, I would recommend that you stay away from them.
I have a feeling that they are on their way out and obtaining views from you for which you won't be paid.

MindMover Connect responded to this review on November 17, 2020

Good morning Judith, We apologise if you have had a bad experience. All of our members are paid for the surveys they do, and if you are having trouble with this then we encourage you to contact our helpdesk. We value our members' opinions and the time they take on our surveys, and ensure that they are paid what they are owed.
Avoid at all cost, don't like to payout

June 12, 2020 by Gavin from United Kingdom

I've been a member with them for 8+ years but in the last 6 months they have decided not to payout anymore.

Due payment for before December 2019, I've continue to contact them 4 times up to May without hearing a word back. Upon until June where they have now decided to Ban my account without warning or notice with my account sitting with £30+ credited for a payout.

Wish i hadn't been so gullible to think i would finally get a payout, obviously a panel with money issues choosing not to payout its members anymore avoid as best you can!

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