MindMover Connect Reviews and Features

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MindMover Connect

407 The Print Rooms, 164-180 Union Street London,   SE1 0LH GB
Tel: +44 (0) 203 176 0729   Contact: [email protected]
Operated by: QuMind

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkCash paid via check checkmarkAmazon gift cards checkmarkSweepstakes entries

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HOW TO PARTICIPATE

checkmarkOnline surveys

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REDEEMING REWARDS

2,000 points (£20) minimum account balance required to request PayPal payment. 3,000 points (£30) minimum account balance required to request payment by cheque.

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Panel Champ, YouGov

MindMover Connect is a research panel that is offered to residents living in the UK. MindMover Connect cares about what you think! If you reside in the UK, share your insights and thoughts on a variety of fun research topics and get generous rewards in return for your time.

Start Participating Right Away!

The registration process for MindMover Connect is quick and easy. Getting started is almost immediate, as members can begin taking surveys just two hours after they register. Start collecting rewards right away!

Take Advantage of Different Activities

On the MindMover Connect website there are a variety of exciting research activities to participate in. These include: the discussion forum, online surveys and polls. Panel members can answer polls or even create their own if they have a burning question they want answered!

Online Surveys = Rewards

Every time you participate in an online survey you will be rewarded with points deposited into your member account. The points collected will vary, but surveys are usually worth 50 – 1,000 points each (1 point = 1 penny). This means that surveys usually pay between 50p to £10 depending on their length and complexity.

PayPal, Cheque or Amazon Rewards

When your member account reaches 2,000 points (£20), you may redeem your points via PayPal or Amazon gift card. Note that cheques can also be requested but require a 3,000 point (£30) minimum. Please allow 56 days for a cheque delivery and 30 days for PayPal or Amazon payments.

Eligibility: Open to residents of the UK only.


MindMover Connect Reviews (39)

5 Star Reviews (6) 15.4
15.4
4 Star Reviews (6) 15.4
15.4
3 Star Reviews (4) 10.3
10.3
2 Star Reviews (2) 5.1
5.1
1 Star Reviews (21) 53.8
53.8

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Are they going out of business

October 15, 2019 by Kate from United Kingdom

I have been a member of this site for over 10 years and they are still sending me surveys but have blocked my access to my account which is at the payout amount of £20. I repeatedly have emailed them, tried to log in, tried to change me password but nothing so am now going to MMR to get this resolved so would suggest you be careful and not waste your time as you may not get paid. Have lots quite a bit of money over the years with sites holding earned money until it gets to £20, 30 or 40 and then they have gone with your money.

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MindMover Connect responded to this review on November 7, 2019

Hi Kate, We apologise for recent backlogs in incentive payments. We are working hard to pay all our valuable members on time and any recent backlog will now be cleared in the next 2 weeks. In regards to you account issues, please e-mail [email protected] who will personally pick up this issue.
Poor customer service

July 3, 2019 by Mary from United Kingdom

I have had enough points to cash out for ages, but there is no link to do so and the help desk hasn't responded to any e-mails. I've tried the "Contact us" link and they don't respond to this either. Have I been wasting my time doing their surveys? It certainly feels like it.

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MindMover Connect responded to this review on November 7, 2019

Our panel has many 1000's of members meaning we try to get back to everyone as quick as possible. We do highly recommend looking at our FAQ here: https://mindmover.co.uk/faq.
poor customer service

January 6, 2019 by Irene from United Kingdom

I have been a member of this survey site for a couple of years and never had a problem with it. However, I last redeemed the maximum number of points needed to get a pay out and still haven't received it. I have tried contacting them via their website and sent emails and haven't received a reply. Really disappointed and frustrated with their level of customer service.

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MindMover Connect responded to this review on February 5, 2019

Hi Irene. I'm really sorry if you experienced delays with your points payment at the start of the year. We always have a lot of points to process around this time and it can take a little longer than usual to sort them out for everyone. I hope that your points came through eventually, but if they still haven't then please send one more email to our helpdesk address and I'll make sure that someone gets back to you right away.

We do appreciate all of the help you have given us by answering so many of our surveys, so it's important for us to sort your payment ASAP. Again, I am very sorry for any disappointment caused on this occasion and if anything still needs sorting out then we will do our best to do so right away.
Not good

January 3, 2017 by Diya from United Kingdom

I have completed my threshold of 20 pound and applied for it on Nov. First week. But still I have not get the amount. The Customer service team is also not replying, it is very disappointing. Kindly help me how can I contact them to get my payment.