OpinionSite Reviews and Features

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OpinionSite

480 Pleasant Street, Watertown, MA  02472 US
Tel: +1 844 953 0060   Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkApple gift cards checkmarkWalmart gift cards checkmarkStarbucks gift cards checkmarkRetail e-vouchers checkmarkRestaurant gift cards

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMedical surveys

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REDEEMING REWARDS

14,000 points ($10 worth) minimum balance required in order to request rewards.

OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.

Take Online Surveys for Digital Rewards

OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.

Earn Fair Compensation

OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.

Excellent Customer Service

OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!

Eligibility: Residents of the United States, 18+


OpinionSite Reviews (36)

5 Star Reviews (10) 27.8
27.8
4 Star Reviews (1) 2.8
2.8
3 Star Reviews (8) 22.2
22.2
2 Star Reviews (2) 5.6
5.6
1 Star Reviews (15) 41.7
41.7

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Dishonest

May 5, 2022 by Stephen from United States

I took a 1 hour survey. Now a month later I still haven't been paid. They won't respond to email, calls, or voicemail. Dishonest

Addendum

After many emails and I'm unanswered voicemails they sent me $60. They owed me 175. After more emails they paid the remainder. The participant shouldn't have to ask repeatedly for payment.

No/Slow payout

March 31, 2022 by Hayley from United States

I took part in a Zoom 1hr research interview nearly a month ago, and nothing has yet been credited to my account (payment was supposed to be $200.) I contacted customer support approx two weeks ago and they informed me the survey was still open.
I've been doing this kind of surveys/interviews for many years with lots of companies and this is by far the slowest to pay. For example, I did one very similar last week with user testing.com and a week from completion I got paid my $100 and it's ALWAYS consistent, I NEVER have to chase them and ask what's going on.

Poor experience

March 4, 2022 by Ken from United States

I have now taken 3 surveys that apparently concluded and no record of my time spent. When I contact support, I have been told that I am on an unsecured wifi or I completed the survey already. If that is so, I should have been given that information instead of wasting my time. This seems to be a third party firm using this site to get participants. Overall a waste of time and dishonest responses.

Customer Service Listened

March 23, 2020 by Amanda from United States

UPDATED REVIEW

I am leaving a new review as this company was responsive to both my email and review here. My giftcards were delayed but I got them the very next day I emailed and that was great.
Mistakes and delays can occur so I won't hold it against them :)
What mattered the most to me was being able to talk to a live person, getting an email response just like they said, and getting my rewards.
This tells me that they are a legit company, they care about their consumers, and they are professional.
I will continue to take services with Opinonsite as they respect my time and value me as a panel participant.

payment

March 19, 2020 by stephanie from United States

After waiting since December 3 for my 100.00 for a phone study and numerous emails and 2 or 3 different dates given as to when my check was sent, then learning they didn't use the address I filled in when I did the study it was sent to a 7 you old address, I finally received the check yesterday I just wanted to say I finally received it.

OpinionSite reply logo

OpinionSite responded to this review on March 19, 2020

Hi Stephanie,

Thanks for the update. Could you kindly send me over your contact information to my email. I would like to understand your particular case better so we can improve our services. It is very unfortunate you were given conflicting information on dates.

Jason Freeman
[email protected]
Opinionsite COO