OpinionSite Reviews and Features

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480 Pleasant Street, Watertown, MA  02472 US
Tel: +1 844 953 0060   Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence


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14,000 points ($10 worth) minimum balance required in order to request rewards.

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SITES LIKE OpinionSite

Branded Surveys, Opinion Outpost, SayMore

OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.

Take Online Surveys for Digital Rewards

OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.

Earn Fair Compensation

OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.

Excellent Customer Service

OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!

Eligibility: Residents of the United States, 18+

OpinionSite Reviews (45)

5 Star Reviews (12) 26.7
4 Star Reviews (3) 6.7
3 Star Reviews (10) 22.2
2 Star Reviews (2) 4.4
1 Star Reviews (18) 40.0

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Very bad experience with Opinionsite. No customer service at all!

April 2, 2024 by Antonio J from Spain

I've been collaborating with Opinionsite for years with no problem, very satisfied until last January. Since then I'm unable to login in my profile because it seems blocked.
I sent emails and tickets numbers were issued and receive no answer at all. I still have incentives in my account which I can't access. It's a very disturbing situation.

No response ***UPDATE***

January 4, 2024 by chris from United States

I completed survey over 2 months ago. I never received compensation. Multiple emails and ticket numbers issued but have never actually heard back. I have left several calls and no one ever returns calls. I am confused as it seems several providers have had good success. What am I missing?!


OpinionSite reply logo

OpinionSite responded to this review on January 5, 2024

Hi there,

Thank you for bringing this to our attention. Our apologies that you did not get an appropriate and prompt resolution before this. We appreciate your participation and I sincerely apologize for the frustrating experience you've had.

-The OpinionSite team
Poor customer service

December 12, 2023 by Richard from United States

60 minute Macular Degeneration Interview (QS PJ-xxx-02) $265.
I had the above interview scheduled on Monday 10/30/2023, but the interviewer failed to sign in on time due to an issue with Zoom. I was offered and successfully completed the interview on Thursday 11/2/2023. Andres C. R. from OpinionSite verified by email to me on 10/30/2023 that I would be compensated for my time on 10/30/2023 and for the rescheduled interview (successfully completed on 11/2/2023). My Opinionsite account was credited for $265 on 11/14/2023. I communicated by email to Andres C. R. on 11/13/2023 and by phone on 11/16/2023 asking when the full amount ($265 x 2 = $530) would be credited to my OpinionSite account. I opened a help ticket with Opinionsite on 11/18/2023 and tried emailing/calling Andres again, and weeks later have heard from no one.

OpinionSite reply logo

OpinionSite responded to this review on December 13, 2023

Hi Richard,

Thank you for bringing this to our attention. I've connected with Andres and he confirmed the missed payment. My apologies you did not get appropriate and prompt resolution prior to this. Andres is reaching out directly and has credited the payment in your account as of the time I am sending this reply. We appreciate your participation and I sincerely apologize at the frustrating experience you've had.

-The OpinionSite team
No customer service

December 10, 2023 by Grace from United States

Beware of doing surveys on Opinionsite. Over the past few months I have qualified to take several surveys that allowed me to complete in full. When I finished the surveys and submitted them I would get a message “this survey is now closed”. I have emailed the help desk over the past month about these surveys asking for compensation and have received no response whatsoever. I have started emailing every few days…nothing.

I really never write reviews for companies unless I have concerns but I felt inclined to write this and warn others.

ADDENDUM: I emailed the site as suggested by respondent and they credited my account immediately. They said they had a large number of emails to respond to which caused a delay.

Not a bad way to earn money

September 22, 2023 by PAMELA from United States

I've had pretty good experiences with this site including getting 50 points just for trying a survey. Payouts can be with paypal or gift cards so I can choose what's best for me. The only problem is that they are now changing their portal and I should have been awarded something like 210000 points for a survey I did on tooth replacement but it seems that's in limbo right now. I was hoping to see those points before they paused the consumer portal so that I could use it for a rather large Amazon gift card to use for a couple of wheelchair accessories.