OpinionSite Reviews and Features

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OpinionSite

480 Pleasant Street, Watertown, MA  02472 US
Tel: +1 844 953 0060   Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMedical surveys

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REDEEMING REWARDS

14,000 points ($10 worth) minimum balance required in order to request rewards.

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SITES LIKE OpinionSite

Branded Surveys, Opinion Outpost, SayMore

OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.

Take Online Surveys for Digital Rewards

OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.

Earn Fair Compensation

OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.

Excellent Customer Service

OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!

Eligibility: Residents of the United States, 18+


OpinionSite Reviews (48)

5 Star Reviews (12) 25.0
25.0
4 Star Reviews (3) 6.3
6.3
3 Star Reviews (10) 20.8
20.8
2 Star Reviews (2) 4.2
4.2
1 Star Reviews (21) 43.8
43.8

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Good company gone bad!

April 25, 2025 by David from United States

OpinionSite
I have worked with OpinionSite for many years however lately they keep dropping the ball!
I signed up for a 60-minute interactive online activity called REMESH. I was to be online answering questions about cardiovascular disease, the study number was: Z250300509. The study was set up three weeks in advance and I received an email from OpinionSite asking me to make sure that I was available on 4/24/2025 at 12 noon Eastern standard Time for the study. I sent confirmation that I was available during that time. I was to receive a link to access the study, however the link never arrived. On the day before the study, I sent another request to receive the link to the study. On the morning of 4/24/2025 I sent another request to receive the required link. All these emails requesting the link for the study were never answered. One hour prior to the activity I called the helpline at OpinionSite, of course no one was available to speak to me, I left a message and never received a call back.
Unless you want to be hugely disappointed, I wouldn’t waste any time on OpinionSite!

OpinionSite reply logo

OpinionSite responded to this review on April 30, 2025

We're sorry to hear your frustrations. We reached out to the project manager on this interview and she confirmed with dates and times her outgoing emails to your contact email address and they all appear on our end as successfully sent. Once she realized you were not receiving those emails, she attempted to get a hold of you via phone but was unsuccessful. We're happy to connect with you directly if you contact [email protected] and discuss any additional details and if there are other projects you've had an issue with, we can review and support you there as well. Thank you for bringing this issue up and our apologies at the poor experience.
Bad records

February 12, 2025 by Dick from United States

Came across a worksheet that showed I had a balance of 2750 points and sent inquiries about the status, i had asked about the lack of surveys several times without response, but I was curious; had multiple replies that they could not find any record of my name, e-mail, or past redemptions (for which I have records. Had they said that my account had lapsed (with or without any notice, I would have accepted it - my fault - but to say they can't or won't find an account leaves me to suspects substandard security measures. Just wondering if anyone else had encountered this - with OpinionSite or any others.

Update: After my review was posted (and I had informed Opinionsite of my action), an Opinionsite rep e-mailed me to let me know that they were in the process of reviewing accounts like mine with the intention of offering reactivation to anyone interested, Points would remain as they were when the account was 'closed'; they claim that numerous attempts were made to contact me, but have no evidence of that. I'm sure the Survey Police name was responsible for the turn-around ; I'll keep you up-to-date on developments! Thank you!

Never received my reward

June 28, 2024 by Dolores from United States

On August 19, 2023, I redeemed 63000 points for $45 PayPal. After numerous attempts to contact opinionsite, I have not received my reward. Today, I cannot log into my account. I would not recommend this site to anyone.

Very bad experience with Opinionsite. No customer service at all!

April 2, 2024 by Antonio J from Spain

I've been collaborating with Opinionsite for years with no problem, very satisfied until last January. Since then I'm unable to login in my profile because it seems blocked.
I sent emails and tickets numbers were issued and receive no answer at all. I still have incentives in my account which I can't access. It's a very disturbing situation.

No response ***UPDATE***

January 4, 2024 by chris from United States

I completed survey over 2 months ago. I never received compensation. Multiple emails and ticket numbers issued but have never actually heard back. I have left several calls and no one ever returns calls. I am confused as it seems several providers have had good success. What am I missing?!

AFTER USING THIS SITE AND INCLUDING THIS SITE IN SUBJECT LINE I WAS CONTACTED. REIMBURSEMENT OCCURRED. WAS A LITTLE CONFUSING AS IT CAME FROM “TANGO”. Thankful they made it right.

OpinionSite reply logo

OpinionSite responded to this review on January 5, 2024

Hi there,

Thank you for bringing this to our attention. Our apologies that you did not get an appropriate and prompt resolution before this. We appreciate your participation and I sincerely apologize for the frustrating experience you've had.

-The OpinionSite team