OpinionSite Reviews and Features

OpinionSite website screenshot


480 Pleasant Street, Watertown, MA  02472 US
Tel: +1 844 953 0060   Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence


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checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkApple gift cards checkmarkWalmart gift cards checkmarkStarbucks gift cards checkmarkRetail e-vouchers checkmarkRestaurant gift cards

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checkmarkOnline surveys checkmarkMedical surveys

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14,000 points ($10 worth) minimum balance required in order to request rewards.

OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.

Take Online Surveys for Digital Rewards

OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.

Earn Fair Compensation

OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.

Excellent Customer Service

OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!

Eligibility: Residents of the United States, 18+

OpinionSite Reviews (36)

5 Star Reviews (10) 27.8
4 Star Reviews (1) 2.8
3 Star Reviews (8) 22.2
2 Star Reviews (2) 5.6
1 Star Reviews (15) 41.7

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May 5, 2022 by Stephen from United States

I took a 1 hour survey. Now a month later I still haven't been paid. They won't respond to email, calls, or voicemail. Dishonest


After many emails and I'm unanswered voicemails they sent me $60. They owed me 175. After more emails they paid the remainder. The participant shouldn't have to ask repeatedly for payment.


October 11, 2019 by Samantha from United States

I have been a member of opinion site for years but one thing that seems to never change is the fact that I ALWAYS have to reach out to them to ask where my payment is. I requested to transfer my credits to PayPal on 9/17 and still have not received it. The first email I sent was to Pat Stuart and was told they were “behind” sending out payments (big surprise 🙄) So after I didn’t hear back from her for over a week I escalated it to Mr. Freeman (COO) and was told he would get me an ETA. After several days without response I emailed him again and was told “accounting staff have been out”. I wouldn’t advise using this company unless you don’t mind waiting and constantly having to ask where your payment is. Also if you take a pre qualifying survey for a phone interview and qualify based on that please know that even though you choose a time for contact you never hear from anyone.

OpinionSite reply logo

OpinionSite responded to this review on October 11, 2019

Hi Samantha,

I understand your frustration on this item. I did reply to you directly and also confirmed with you the ETA in my email. The transfer to PayPal is in process like I had stated. We have always honored payments but timelines do vary tremendously based on when projects end, when you request transfers, type of payment requested... etc. If you would like to be removed from our paid survey offerings due to the dislike of the payment timelines, please let me know and we will remove you from the community.

Jason Freeman
Did not get paid paid and poor customer service

November 16, 2018 by Richard from United States

I completed a 50 minute survey on 09/29/18 and then registered on opinionsite.com. Now they are claiming they have no record of me taking the survey. I’m dealing with a person, Pat S., who seems polite but keeps asking me the same questions such as sending her the email invitation which I did multiple times. I will not use this site again. Also the original email invitation has a contact that no longer exists even from a month ago. What’s even more strange is that this site seemed to be legit as they even wanted proof of my medical license.

OpinionSite reply logo

OpinionSite responded to this review on November 16, 2018

**** Update 11/16/2018 ****

Hi Richard,

Thanks for contacting us. We were able to resolve. After reviewing the invite we found the email invite to complete the survey came from another company recruiting on our behalf and this is the reason we were unable to initially locate you in our system. We did find the honorarium was processed and set to you on this project but it was sent to a different email than what was used on the original email invitation which was the cause for an additional delay and multiple emails in getting things resolved. Thanks again for reaching out and sticking with us to resolve as we hit you with several clarification questions.

Jason Freeman
[email protected]
Opinionsite COO
Failure to be paid

August 15, 2018 by Cort from United States

I redeemed a payment approximately 3.5 months for gift cards (which their website states are delivered within 2 weeks). After not receiving payment, I sent numerous e-mails with no response. I was scheduled to participate in a phone interview around this same time, but due to the failure to communicate and lack of payment, I opted to not participate in this study. I received an email the next day stating that I would no longer be invited to participate in their surveys and they removed my account completely. 3.5 months later I have still not been paid $200.00 in gift cards, and was removed from their site inappropriately after I had good reason for concern.

OpinionSite reply logo

OpinionSite responded to this review on September 2, 2018

Hi Cort,

I would like to help you out with your issue. Send me an email with your details so we can get this resolved.

Jason Freeman
[email protected]
Opinionsite COO

****** UPDATE 8/20/2018 ******
Hi Cort, thanks for contacting us. As per our email conversation we were able to locate the mentioned lost gift cards and resolve the issue. Our gift processing center did process back in May/Early June but these were sent to your other email address we had on file and it is likely they were missed or caught in your spam folder.
NO Reward, NO Responses!

May 18, 2018 by Terese from United States

This survey site has been a HUGE waste of my valuable time. It took many months to finally qualify for a measly $10 check; 90% of the surveys they sent me were for 50 consolation points (out of 14,000 needed for $10!). I finally qualified for the $10 two months ago, still NO money, and they will NOT respond to any of my messages. They also have my first name wrong and will not update that or allow me to do it. Instead they just keep sending me surveys addressed to the wrong name. I am beyond disgusted. I would have cancelled but am trying to hold out a shred of hope that they will send my $10, but at this point, I doubt it. DON'T waste your time!!

P.S. I DID finally get my $10 a few days after I wrote this review. It took over 2 months. And I see that the manager Jason is now responding to issues. I still would definitely not recommend OpinionSite, since it took me several months to get enough points to earn $10; they disqualified me on the vast majority of the surveys.

OpinionSite reply logo

OpinionSite responded to this review on June 15, 2018

Hi Terese,

I would like to help you out with your issue. Did you login to the portal to request the redemption? Once you accumulate points you have to log into the website and request the type of payment (i.e. check, giftcard, paypal... etc). Send me an email with what you are using and I can review your account.

Jason Freeman
[email protected]
Opinionsite COO