OpinionSite Reviews and Features

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OpinionSite

480 Pleasant Street, Watertown, MA  02472 US
Tel: +1 844 953 0060   Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkApple gift cards checkmarkWalmart gift cards checkmarkStarbucks gift cards checkmarkRetail e-vouchers checkmarkRestaurant gift cards

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMedical surveys

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REDEEMING REWARDS

14,000 points ($10 worth) minimum balance required in order to request rewards.

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SITES LIKE OpinionSite

Branded Surveys, Opinion Outpost, SayMore

OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.

Take Online Surveys for Digital Rewards

OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.

Earn Fair Compensation

OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.

Excellent Customer Service

OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!

Eligibility: Residents of the United States, 18+


OpinionSite Reviews (47)

5 Star Reviews (12) 25.5
25.5
4 Star Reviews (3) 6.4
6.4
3 Star Reviews (10) 21.3
21.3
2 Star Reviews (2) 4.3
4.3
1 Star Reviews (20) 42.6
42.6

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Bad records

February 12, 2025 by Dick from United States

Came across a worksheet that showed I had a balance of 2750 points and sent inquiries about the status, i had asked about the lack of surveys several times without response, but I was curious; had multiple replies that they could not find any record of my name, e-mail, or past redemptions (for which I have records. Had they said that my account had lapsed (with or without any notice, I would have accepted it - my fault - but to say they can't or won't find an account leaves me to suspects substandard security measures. Just wondering if anyone else had encountered this - with OpinionSite or any others.

Update: After my review was posted (and I had informed Opinionsite of my action), an Opinionsite rep e-mailed me to let me know that they were in the process of reviewing accounts like mine with the intention of offering reactivation to anyone interested, Points would remain as they were when the account was 'closed'; they claim that numerous attempts were made to contact me, but have no evidence of that. I'm sure the Survey Police name was responsible for the turn-around ; I'll keep you up-to-date on developments! Thank you!

Very bad experience with Opinionsite. No customer service at all!

April 2, 2024 by Antonio J from Spain

I've been collaborating with Opinionsite for years with no problem, very satisfied until last January. Since then I'm unable to login in my profile because it seems blocked.
I sent emails and tickets numbers were issued and receive no answer at all. I still have incentives in my account which I can't access. It's a very disturbing situation.

Poor customer service

December 12, 2023 by Richard from United States

60 minute Macular Degeneration Interview (QS PJ-xxx-02) $265.
I had the above interview scheduled on Monday 10/30/2023, but the interviewer failed to sign in on time due to an issue with Zoom. I was offered and successfully completed the interview on Thursday 11/2/2023. Andres C. R. from OpinionSite verified by email to me on 10/30/2023 that I would be compensated for my time on 10/30/2023 and for the rescheduled interview (successfully completed on 11/2/2023). My Opinionsite account was credited for $265 on 11/14/2023. I communicated by email to Andres C. R. on 11/13/2023 and by phone on 11/16/2023 asking when the full amount ($265 x 2 = $530) would be credited to my OpinionSite account. I opened a help ticket with Opinionsite on 11/18/2023 and tried emailing/calling Andres again, and weeks later have heard from no one.

OpinionSite reply logo

OpinionSite responded to this review on December 13, 2023

Hi Richard,

Thank you for bringing this to our attention. I've connected with Andres and he confirmed the missed payment. My apologies you did not get appropriate and prompt resolution prior to this. Andres is reaching out directly and has credited the payment in your account as of the time I am sending this reply. We appreciate your participation and I sincerely apologize at the frustrating experience you've had.

-The OpinionSite team
Terrible customer service and no pay

March 3, 2023 by James from Canada

I completed a 1 hr survey and a pre-work study was told my compensation was to be $260 CAD I completed the study and waited, no pay, contacted the person who emailed me and was told that the payment is issued after the study completes and to wait a week, waited a week no payment, contacted again and was told it had already been sent, checked my account no payment, contacted again and was told I was being handed off to customer support, haven't heard from them in several days. This site seems to have problems paying out after you do their studies do not recommend...

Dishonest

May 5, 2022 by Stephen from United States

I took a 1 hour survey. Now a month later I still haven't been paid. They won't respond to email, calls, or voicemail. Dishonest

Addendum

After many emails and I'm unanswered voicemails they sent me $60. They owed me 175. After more emails they paid the remainder. The participant shouldn't have to ask repeatedly for payment.