OpinionSite Reviews and Features

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OpinionSite

480 Pleasant Street, Watertown, MA  02472 US
Tel: +1 844 953 0060   Contact: https://support.opinionsite.com/hc/en-us/requests/new
Operated by: Apollo Intelligence

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkApple gift cards checkmarkWalmart gift cards checkmarkStarbucks gift cards checkmarkRetail e-vouchers checkmarkRestaurant gift cards

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMedical surveys

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REDEEMING REWARDS

14,000 points ($10 worth) minimum balance required in order to request rewards.

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SITES LIKE OpinionSite

Branded Surveys, Opinion Outpost, SayMore

OpinionSite was formed in 1997 and focuses on research opportunities related to healthcare trends and new products designed to improve patient outcomes. They are owned by Apollo Intelligence - an umbrella company that backs multiple healthcare research firms. Over the years, OpinionSite has collected millions of valuable opinions from physicians, nurses, pharmacists, NPPAs, and a wide range of other healthcare professionals. Their primary geographic markets are the US, Canada and Europe.

Take Online Surveys for Digital Rewards

OpinionSite offers research opportunities primarily in the form of online surveys, but will also conduct phone interviews and chart studies. Research incentives can be redeemed either through PayPal or online digital gift cards. Gift card options include Amazon, Starbucks, and dozens of retail and restaurant chains. You cannot redeem rewards in the form of a check.

Earn Fair Compensation

OpinionSite claims to strive to offer competitive and appropriate compensation in line with the hourly rates made by healthcare professionals. You can begin to redeem rewards once your account has $10 or more.

Excellent Customer Service

OpinionSite prides themselves on having quality customer service for its panel members. If you have an issue or question, responses are usually quite quick and helpful!

Eligibility: Residents of the United States, 18+


OpinionSite Reviews (45)

5 Star Reviews (12) 26.7
26.7
4 Star Reviews (3) 6.7
6.7
3 Star Reviews (10) 22.2
22.2
2 Star Reviews (2) 4.4
4.4
1 Star Reviews (18) 40.0
40.0

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Poor Customer Service

December 13, 2017 by Amanda from United States

I usually have had good experience with Opinionsite so I waited awhile before leaving this review. I participated in a phone interview on 10.20.17 and am still waiting to be paid. Noone ever responds to my inquiries and it is quite appalling to say the least.
It is a simple press of a button to pay me or at the very least, reply back to an email.
I hope I do not have to file complaints with BBB or my Attorney General to be paid.

OpinionSite reply logo

OpinionSite responded to this review on May 18, 2018

Hello Amanda,

I would like to help you out with your issue. Our helpdesk ([email protected]) should be replying within 48 hours. You can escalate to my attention and I will review this issue if it is not already resolved.

Jason Freeman
[email protected]
Opinionsite COO
Don't waste your time

August 20, 2016 by Lawrence from United States

These people will collect data from you and after wasting you answer sever questions, which actually ask for specific information will decline to pay you saying you aren't qualified. They collect data then won't pay you

OpinionSite reply logo

OpinionSite responded to this review on May 19, 2018

Hi Lawrence,

Our goal is always to keep screening time to 5 minutes or less. Sometimes the screening questions themselves are very simple, other times, they contain grids and so forth. Each study is unique. I can’t speak to the particulars of what profile this particular survey was looking for, but sometimes they are looking for individuals with particular experiences OR in other cases lack thereof.

We do attempt to only deliver surveys to your inbox for which you will qualify but due to the many unknowns you will sometimes not qualify. We are currently unable to pay for those that are not fully qualified but we do offer several second chance drawings each month and random draws to those that disqualify. For instance last month we gave away two iPads and this month we are giving away an Amazon Echo.

Also, if you would like, please PM me your details and we can review your account. Perhaps we have some targeting wrong in our system and need to modify something.

Thanks

Jason Freeman
[email protected]
Opinionsite COO
USELESS

October 21, 2013 by Fred from United States

I collected a couple of times for a $10 Amazon Certificat. On October 7 at 5:50PM I participated in a 90 minute focus grop that was supposed to pay $75. I received nothing. In emailing them 7 or more times I finally got a reply telling me how to use their stupid points. They offered no assistance in informing me of the $75 reward that I got screwed out of. Don't even think about this site it's a waste of time.

Very bad experience with Opinionsite. No customer service at all!

April 2, 2024 by Antonio J from Spain

I've been collaborating with Opinionsite for years with no problem, very satisfied until last January. Since then I'm unable to login in my profile because it seems blocked.
I sent emails and tickets numbers were issued and receive no answer at all. I still have incentives in my account which I can't access. It's a very disturbing situation.

Poor customer service

December 12, 2023 by Richard from United States

60 minute Macular Degeneration Interview (QS PJ-xxx-02) $265.
I had the above interview scheduled on Monday 10/30/2023, but the interviewer failed to sign in on time due to an issue with Zoom. I was offered and successfully completed the interview on Thursday 11/2/2023. Andres C. R. from OpinionSite verified by email to me on 10/30/2023 that I would be compensated for my time on 10/30/2023 and for the rescheduled interview (successfully completed on 11/2/2023). My Opinionsite account was credited for $265 on 11/14/2023. I communicated by email to Andres C. R. on 11/13/2023 and by phone on 11/16/2023 asking when the full amount ($265 x 2 = $530) would be credited to my OpinionSite account. I opened a help ticket with Opinionsite on 11/18/2023 and tried emailing/calling Andres again, and weeks later have heard from no one.

OpinionSite reply logo

OpinionSite responded to this review on December 13, 2023

Hi Richard,

Thank you for bringing this to our attention. I've connected with Andres and he confirmed the missed payment. My apologies you did not get appropriate and prompt resolution prior to this. Andres is reaching out directly and has credited the payment in your account as of the time I am sending this reply. We appreciate your participation and I sincerely apologize at the frustrating experience you've had.

-The OpinionSite team