OpinionsUSA Reviews and Features

OpinionsUSA

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 203 834 8585   Contact: https://www.opinionsusa.com/contact-us
Operated by: Toluna Group

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KEY FEATURES:

OpinionsUSA is operated by Toluna, a subsidiary of ITWP Acquisitions Ltd. Through their acquisitions, ITWP has become one of the leading digital market research companies worldwide, with a strong focus on digital and automation. Toluna provides consumer insights designed to empower success in today's on-demand global economy. OpinionsUSA is an online research panel specifically for Americans willing to share their view on business executives, elected officials, policy makers and other leaders from around the United States.

Take Surveys, Receive O-Points

Take online surveys about multiple different topic matters, and receive Opinion Points (O-Points) in exchange for your opinions. For each survey you complete, you will be rewarded with O-Points ranging from 100 points ($1.00) to 500 points ($5.00). After becoming a member, complete the background profiling information to have 500 points (worth $5) deposited into your account.

Points per Survey

Typically 100 points = $1. Surveys typically award 125-625 points, depending on the length and complexity of the activity. If you get screened out, you still get awarded with 25 points! You can also accrue points by taking part in quick polls (10 points each).

Choose from Hundreds of Gift Cards

Once your account balance reaches 2,000 points ($20), you can exchange your points for electronic gift cards. Hundreds of gift card retailers are available to choose from including the big ones like Amazon.com, Lowes, Barnes & Noble, and more.

Participate Often

Once you are a member of the panel, you can expect to receive 1-5 activity invitations monthly.

Participating in Surveys

Surveys take between 10-15 minutes to complete, although in some instances, they can be as short as 5 or a bit longer than 15 minutes. For each survey you complete, you receive points that can be redeemed for electronic gift cards. Each survey will state the amount of compensation at the beginning, so you'll always know what you stand to earn for your participation before you begin.

Multiple Ways to Win the Sweepstakes

There are lots of ways to gain entry into OpinionsUSA's sweepstakes! Get 2 entries for updating your password on your first login, get 4 entries for voting in a poll, and get a total of 8 entries for participating in a survey! The maximum number of entries per period is 34.

Each sweepstakes period has 10 available prizes which consist of (1) $250, (1) $125, (3) $100, (3) $75 and (2) $50 gift certificates. You can choose between:

• Amazon gift cards
• Electronic Reward Link gift cards
• Physical Starbucks gift cards
• Physical Target gift cards
• Physical AMEX gift cards

Gift certificates are awarded in the currency of the winner.

Eligibility: USA residents only. 18+

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OpinionsUSA Reviews (14)

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April 26, 2017 by Kerry from United States

I joined this panel and it has taken over a year to accumulate enough points for a redemption.--When I get close, they suddenly up the amount of points and since you only get a couple surveys a year,it takes forever.--The final insult is when I sent 7 support e-mails over 2 months directly from their site and they were all returned as un-deliverable.--I've taken surveys on-line for 15 yrs. and this is not a legit company by any standards. I will also file a complaint with BBB and anyone else who listens. --Survey Police, Please investigate and give me your assessment.--Thanks.--

4/25/17-My review received a Opinions USA response saying they did not change the redemption points amount.--That is true but that is just the BASE($20.00) amount needed to redeem for anything. The gift cards pts. needed have escalated twice in a year.i.e.-Amazon, Wal-Mart, etc. $25.00 min, etc.,--The fact that Matthew answered my and 3 other negative reviews which were 2 -3 wks. older, again shows the lack of customer service/response time.--Let's cut to the chase.--I still have not received a personal reply to any of my support e-mails even after Opinions USA took the time to respond on Survey Police's forum.--Is that because of the larger audience? Just shows me again that my value as a member isn't important to Opinions USA.--This is not about money.--My integrity is worth more than $20.00 and I am a firm believer in Karma.--You are welcome to donate my unredeemed pts to a charity.-

March 8, 2018 by Kelly from United States

March 2017: I did not receive my hard-earned reward from OpinionsUSA. The communications began w/ "I will resend" from people w/ names, then progressed to generic form emails w/ no names attached to them. I eventually filed a complaint about OpinionsUSA to BBB Las Vegas {the usual BBB redirected me to this specific one}. After a month of emails from BBB, OpinionsUSA never responded to BBB---says a lot about OpinionsUSA's {lack of} integrity, doesn't it? OpinionsUSA's parent company is Precision Opinion, which has numerous complaints also. Do your research before committing/wasting your time w/ OpinionsUSA.

04/20/2017: Replied to Matthew McCoy's response; he answered the usual "have pushed out again..check your email..." Did not receive the GC; replied with an alternative email address---have yet to receive anything after a week. Again: BEWARE! False promises; no payment.

05/19/2017: UPDATE: Still NO $20 GC. I actually spoke to someone from their incentive company/Tango & she confirmed that there were NO emails from OpinionsUSA during a very broad time period. This continues to be the same company that did NOT respond to BBB communications. Definitely disregard any "promises" which this company will state to soothe you as they will NOT deliver. FOREWARNED..........

January 27/2018 UPDATE: OpinionsUSA is under new management---DON"T BE FOOLED: It is still the same NON-Customer Service company.
Communication:
12/30/2017: Rec'd email stating that company was under new management &
to check it out etc. Wrote immediately w/ SurveyPolice review & asking if this "new" company has integrity----will I finally receive the money owed
FOUR Reminder about the "Exciting News" emails
SEVEN emails later---still receiving the same as before "will look into it" "concerned department"........Of course, I am the one asking for status reports on my cashout from September 2016. Ironic as they continuously state
"The redesigned and refreshed OpinionsUSA experience is just one way we want to convey how valuable you are." Again: BEWARE of FALSE PROMISES.

MARCH 07/2018: After confirmation of DELETING Account, I received yet ANOTHER email. I'm beginning to wonder about Toluna's supervision too. If they cannot simply DELETE an account, how could you possibly TRUST them w/ any personal/private information?

May 22, 2017 by Sara from United States

I completely understand that surveys are not always available, but it is still suspicious that as I near cash out, all of a sudden surveys stop coming when I used to get them on a regular basis. It has been over 4 months now and it was NEVER that way before. I log in and have never seen a survey available. They have always came via email.

UPDATE 5/21/2017: Still no surveys. I would file a complaint and get the balance that is in my account, but reading another review it seems that they won't respond to it. I may decide to do it anyway. Surveys are taken and people should be paid what they are owed even if they have not reached the cashout level.

March 24, 2017 by Sherry from United States

I see that other people have trouble with this same survey company so I'm not the only one who is still waiting for their e-gift cards after cashing in their points. I have sent them 3 e-mails so far, and I have heard nothing back except from a Microsoft e-mail telling me that they wouldn't accept my e-mails. I'm only out 2 $10.00 Kohl's e-gift cards, but, to me, that's quite a bit when you live on a fixed income. I worked hard to get those points, and now I'm out of luck. I belong to a lot of other survey companies and have never had this trouble. If I could find a phone number for them, I would give them a call. Maybe I should try sending them a regular letter through the U.S. mail.

June 26, 2019 by Patricia from United States

Unless you get a lot of actual surveys (not polls), it is hard to accumulate enough points to get a reward. The points expire after one year and are deducted from your balance. I've struggled to reach 2500 points for a gift card because of these deductions and getting only one survey about once a month.