Pinecone Research Reviews and Features

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Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact:
Operated by: The Nielsen Company, LLC


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Typically, rewards are delivered within a few business days or sometimes even immediately after completing a survey. Your first 300 points will equate to $3, which will be sent to your home address.

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

How Pinecone Research Works

pinecone research website

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Payment and Rewards

pinecone research rewards

Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 300 points, which equals $3.00 in your local currency. For example, Americans will earn $3.00 USD per survey, Canadians typically earn $3.00 CAD per survey, while Britons earn £3 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

  • Bank Transfer - Pinecone offers cash payments issued via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third-party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are issued in $10, $5, and $3 increments (which can be in different quantities; ex. 4 x $3 = $12). Bank transfers are typically issued within 48 hours of request, but can take up to 3-5 business days.
  • Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.
  • Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.
  • Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.
  • Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.
Points Value: 100 Pinecone Research points = $1.00.

Redeeming Rewards

To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

Earn your First Check/Bank Transfer Automatically

Once you complete your first survey, which is always worth a minimum of 300 points, Pinecone Research will automatically send you a check for $3.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

Visit Pinecone Research's website 

Survey Taking Experience

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test, which typically pays around $3. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Visit Pinecone Research's website 

Community Features

pinecone research app

Pinecone Research App

If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Is Pinecone Research Legit or Scam?

pinecone research legit or scam

Is Pinecone Research Legit?

Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

Pinecone Research Reviews (693)

5 Star Reviews (387) 55.8
4 Star Reviews (94) 13.6
3 Star Reviews (51) 7.4
2 Star Reviews (41) 5.9
1 Star Reviews (119) 17.2

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Doesn't Pay, Don't Use

September 20, 2022 by John from United States

Do not sign up for Pinecone Research. I did surveys for them for a few years and was owed $230.00. As soon as I tried to collect what money was due me, they cancelled my membership. No reason was given, but obviously, they did not want to pay.

Pinecone Research reply logo

Pinecone Research responded to this review on September 24, 2022

Hi John,

Thank you for leaving your feedback. In order to assist you further, please reach out to our customer service directly via our contact us page below, and provide us with the necessary information to access your account and troubleshoot the issue further. We apologize for the inconvenience and do hope to hear from you soon.

Thank you,

Karen Scott
Dropped Like a stone

March 28, 2022 by Leroy from United Kingdom

A few years the were rated number 1. they started treating members with contempt will drop further!

Pinecone Research reply logo

Pinecone Research responded to this review on August 26, 2022

Hi Leroy,

We apologize for the issues you are having with our site. Please visit our contact us page to leave more details on your issues and how we can help to resolve this. We appreciate your feedback and hope to resolve this quickly!

Best Regards,
Karen Scott
They've gone seriously downhill

March 20, 2022 by Oliver from United Kingdom

I used to get the occasional 12-15 minute survey and got paid £3 each time, but the last 2 times I responded I answered 12+ minutes worth of questions only to be taken back to my homepage.
The excuse they gave me was that these were only screening surveys and I was screened out, then tried to weasel their way out of taking responsibility by claiming that it was all down to the survey requesters. Unless you want to work for nothing, avoid this worthless site like the plague.

needs more surveys sent & PayPal returned to the payout system.

January 13, 2022 by Peggy from United States

They send out checks quickly but it would be nice if they had more surveys. Also, they now have done away with PayPal as a payment option and went to this bank transfer system that appears broken as I never got my 60.00 from them.

My Review Of Pine Cone Research

December 31, 2021 by Kathy from United States

I used to take surveys for Pine Cone Research and had fun doing it. At one point in my life I became sick. I advised the staff that I wasn't feeling well and would be unable to take surveys for a little while. After informing them, they blocked my account and I was no longer able to receive surveys. A few years went by and I recently tried to sign up with them and was told they couldn't allow me to take surveys anymore. Why, just because I was sick? The staff there is very rude and uncaring. I wrote to them letting them know I was not pleased in the way they treated me. They never responded back to me. This makes me wonder if they are a legitimate company. No one deserves to be treated like this. My opinion of Pine Cone Research is very poor. I always followed their rules and was never disrespectful to them. They are very rude and uncaring towards the participants. I feel they look at the participants as just another number.

Pinecone Research reply logo

Pinecone Research responded to this review on February 25, 2022

Hi Kathy,

We apologize for your negative experience. Per our membership agreement, regular participation is necessary for your account to remain active. Reward points earned will be valid until there is no earning activity for twelve (12) consecutive calendar months and will expire at the end of that twelve-month period.

For more information, please see the membership agreement:

Thank you