Pinecone Research Reviews and Features

Pinecone Research

85 Broad Street, New York, New York  10004 US
Tel: 800.864.1224   Contact: https://members.pineconeresearch.com/#/ContactUs
Operated by: The Nielsen Company, LLC

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KEY FEATURES:

> Pinecone Research sign up
> Reward types and amounts
> Product testing opportunities
> Is Pinecone Research legit?

Pinecone Research is a trusted leader in the survey panel industry. They are owned and operated by the market research company Nielsen, whose operations are headquartered in New York.

Pinecone Research focuses on improving the quality of tomorrow’s products through collecting research via paid surveys and product testing opportunities offered to consumers.

Pinecone Research Sign Up

Pinecone Research is an invitation-only survey panel, where members can earn rewards for participating in online surveys and product tests. Potential new members must be invited by other members to join, or they must find a join link posted on a website. SurveyPolice currently offers Pinecone Research signup links for Americans, Canadians, and people living in the UK: » Join Pinecone Research here.

To learn more about how to sign up for Pinecone Research, including tips on joining and why there are membership restrictions in place to begin with, check out our article on how to find an invitation to join Pinecone Research, as it should help answer any questions you may have about the process.

Reward Types and Amounts

For each survey successfully completed, Pinecone Research awards its members a minimum of 100 points, which equals $1.00 in your local currency. For example, Americans will earn $1.00 USD per survey, Canadians typically earn $1.00 CAD per survey, while Britons earn £1 per survey completion. There are a variety of rewards options that accumulated points can be exchanged for. These include:

• Bank Transfer - Pinecone offers cash payments issued via bank transfer. When selecting this option, you will be asked to create a 'wallet' on a third-party payment processor website. Once set up, you can request a cash payment deposited directly into your bank account. Payments are issued in $10, $5, and $3 increments (which can be in different quantities; ex. 4 x $3 = $12). Bank transfers are typically issued within 48 hours of request, but can take up to 3-5 business days.

• Amazon e-Cards - You can choose to receive an Amazon gift card with your collected points. The e-card will be sent directly to your email account.

• Other Gift Cards - Pinecone Research offers a variety of gift card options including Starbucks, Apple Store, Walmart gift cards, as well as many others. Gift cards may be digital or in physical format and are listed under these categories.

• Merchandise - Pinecone Research offers an extensive merchandise catalog consisting of various small electronics, household items and more. Merchandise rewards will be mailed directly to your home.

• Prepaid Virtual Visas – prepaid Visa cards are available for redemption, however, they may only available to US residents.

Redeeming Rewards

To redeem your rewards, simply visit the Pinecone Research website and log in to your account. From there, click the "Redeem" button to access the reward site. Under the SHOP tab next to HOME tab, select the reward items you wish to redeem and once you click on an item you are interested in, click the shopping cart icon to add the item to your cart. Click the shopping cart icon on the right side of the page to complete your order.

Note that PayPal is no longer offered as a rewards option and was replaced by bank transfers.

Earn your First Check/Bank Transfer Automatically

Once you complete your first survey, which is always worth a minimum of 100 points, Pinecone Research will automatically send you a check for $1.00 to the mailing address on your profile, or will ask you to cash out via bank transfer. This is a security measure to establish your profile and account. After your first check/bank transfer (or 30 days of being an active Pinecone member, whichever comes first), you will have the option to choose the form in which you would like to receive your future rewards.

Survey Types

Interesting online surveys are e-mailed to members, and are on a variety of different topics. As a Pinecone Research member, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch. Paid surveys opportunities usually take about 15 to 20 minutes of your time to complete and you will be notified by e-mail when one becomes available.

Product Testing Opportunities

Occasionally, Pinecone may mail out products for their members to test from home. These may be physical products, or food items that may come delivered in a cooler. A follow-up survey is usually provided as part of the product test. These opportunities are highly sought after, as you may receive free food (or a product that you might be able to keep), as well as a paid follow up survey!

Pinecone Research App

If you prefer to take surveys on the go, you can download the Pinecone Research app onto your iOS or Android mobile device. The app will allow you to view available surveys, take online surveys, view and redeem your points, view your account history and more. Just remember to first join the Pinecone Research panel itself before attempting to take surveys through the app!

Quick Customer Service

If you have a question on anything Pinecone Research-related, do not hesitate to send in an inquiry through the website. The response time is usually 1-3 business days, or even quicker depending on the workload of employees during the time of your question.

Is Pinecone Research Legit?

Pinecone Research is legitimate and is not a scam. This survey program is over fifteen years old and has paid out millions of dollars in rewards to its members. Pinecone offers quality paid surveys and product tests to its members and is known for offering fair rewards. Operated by Nielsen, a market research leader, Pinecone Research is not a scam and is a completely legitimate website.

Eligibility: Available in select countries including USA, UK, Canada, Pinecone Research is an invitation-only panel.

Please note that PInecone Research has been targeted by a cashier's check scam. If you receive a large, unexpected check seemingly from Pinecone, DO NOT attempt to cash it!

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Pinecone Research Reviews (695)

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September 8, 2021 by Leo from United Kingdom

NEW UPDATE A few surveys this year which would be ok, but for two I reached the end to be told I didn't qualify! Really?? After the product evaluation? with its like/dislike exercise with text boxes, all the questions before and after? including price questions ?
This company is in the bin now, taking advantage of people time, far from honest.

UPDATE Raised to 3 stars (but no more) because NOT only the transfer from Paypal to the new payment system was 'unclear' as FAQs continued to mention Paypal, for which I asked c-s but of course never had an explanation. Also, NO email was sent to inform about it, and discovered it by chance. - - - The process to redeem cash was still relatively simple, but hope the new bank service is as secure as Paypal can be!! - - - - - - The other point is that surveys are very sparse, but I must give credit to their point in their comment that it still 300 points.

OLD UPDATE 3 surveys since January qualified for 2 went to redeem Paypal yesterday but unavailable! - - - Contacted c-s, automatic reply "PayPal redemption option temporarily removed from the catalog...technical issues with our PayPal administration". They could have written it directly in their catalogue! - - - The suggestion of other ways to redeem was superfluous as Debt credit cards alternatives are very difficult to spend, multiplying survey incentives for Argos or Amazon will be a very long waiting since surveys are hard to come by! Not good enough!

OLD REVIEW - Since June-14 I redeemed twice, a voucher (£10 Love2Shop 1000points 10 days) & Paypal (1200p £12), they've many other rewards.

I don't receive many surveys (hence not the full 5 stars), which is a pity, but it may be either unsuitable profile or because they're ensuring every member receives some surveys...
Anyway surveys are good, not too long, good layout and especially once you start them, it is clear whether you are in or out (no feeling to be thrown out in the middle because quota reached, unlike with many others).
... ...
You can tick in your account, personal information, how many surveys per month you would like and it is up to 6 max (UK at least). Never had reason to contact c-s. Slow but really worth to be patient.

September 6, 2021 by joan from United States

They started off good, but then said i violated terms and closed by account, leaving my $90 earned with them.
I emailed and asked how did I violated their terms? No real answer, just that I violated their terms. I don't know what I did to violate their terms. I was with them for years. When I asked for the money I had accrued they said that is forfeited for violating terms. Don't let money accumulate, if you get too much accumulated they will say you violated one of their policies and keep your money.

February 10, 2021 by Greg from United States

What happened to Pinecone? They were the best! Now, no so good. Darn shame.

January 23, 2021 by Amy from United States

Dont waste your time... you're a member one day and the next time you login your account has been deactivated.

December 18, 2020 by Victor from United States

Should have quit using Pinecone last time I had trouble with them. Shame on me, gave them another chance. They are worse now as they divert payments to a third site but will not supply the information to draw from that site. When you try to resolve problems through email, customer service (or non-customer service) sends you to Pinecone website, but they block you from access. I have finally learned my lesson - drop this site. Sadly they still owe me money for about 15 surveys.