21 River Road, Wilton, Connecticut  06897 United States
Tel: 1 (972) 732 7323  Contact: http://us.toluna.com/contactus
Operated by: Toluna Group

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Overall User Rating

317 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxCash paid via check
Green checkboxAmazon gift cards
Green checkboxBest Buy gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxTango gift cards
Green checkboxTarget gift cards
Green checkboxWalmart gift cards
Green checkboxMerchandise
Green checkboxRestaurant gift cards
Green checkboxRetail e-vouchers
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxMobile app
Green checkboxDaily surveys
Green checkboxWebcam surveys
Green checkboxTeen surveys
Green checkboxRefer-a-friend program
Redemption Info
Minimum of $5 worth of points required in account in order to request payment and rewards

Toluna General Information


Rewards for Surveys
Toluna offers an extensive rewards catalogue.

Gift certificates and PayPal payments - Toluna offers a substantial selection of gift certificates to retailers including Amazon, Starbucks, Wal-Mart, iTunes, Tango, Best Buy, Target, and more. Gift certificate values start at 30,000 points, or $10. PayPal payments start at 90,000 points ($30). You can also request a $25 check with 75,000 points These amounts are stated for Toluna USA, and may vary slightly by region.

Toluna Gifties - The Gifties program is essentially an instant win game where a small number of points can be exchanged for a chance to win a prize. Each Giftie represents an actual item that can become real if you are a winner. Winners are chosen at random, and bidding on Gifties does not guarantee winning them.

Sweepstakes - Toluna offers monthly draws for thousands of dollars in cash and items such as electronics whose entries can be redeemed for a relatively small number of points. Note that sweepstakes draws are not available in all regions.

Rewards Process
Toluna states on their website that it can take up to 8 weeks for delivery of rewards after they've been requested. However, many members seem to receive virtual gift cards and PayPal payments within a few days of request.

Number of Points Per Survey
The number of points will vary per survey and is based on things like the length and complexity of the survey. That said, successful survey completions can award anywhere from 15 - 20,000 points each.

New Member Bonus
New members to the Toluna community will automatically have 500 points deposited into their accounts.

Product Testing Opportunities
Toluna offers its members the opportunity to test products from home. Members can apply to test the products they find the most interesting. Product tests can be for things such as makeup, toothbrushes, deodorant, and more. Users participating in product tests can keep the product and are asked to provide their feedback using it.

Additional Ways to Earn Points
Besides participating in online surveys, members of Toluna can earn additional points by participating in sponsored mini-polls (typically a yes/no question for 15 points), filling out profile surveys (worth 100 points each) and by referring friends (500 points per referral).

Eligibility: Residents worldwide 13+

"So slow to pay!"
October 20, 2016 by Molly from United Kingdom

Toluna is about the worst website for sending vouchers. Every time I request a voucher, it takes up to and beyond THREE MONTHS to send a E-VOUCHER!!! I had earned enough points to claim another voucher BEFORE I got the one I'd ordered. Yet, Valued Opinions managed to get an e-voucher to me in less than five minutes!!!

Toluna have a great looking website and they send plenty of surveys but they do not like sending vouchers! When questioned, they come up with every excuse going.

"Toluna/A Bad Experience"
October 15, 2016 by Chris from United Kingdom

I have joined SurveyPolice to warn other people against joining Toluna. Having been a member of the site for a considerable amount of time, i like many other people found their membership terminated with the same standard e-mail. Basically they have got rid of many members who have done no wrong, completed surveys and waited their rightful rewards/payments, but Toluna have decided against paying people and instead terminated their accounts. I was personally owed a £20 Amazon voucher and have appealed why i am no longer a member and asked for what is owed me, but like others, i have been ignored. This site also holds the world record for the longest time to pay you, weeks turn into months. The recent cull of people on Toluna is shameful, and i hope people will steer clear of using this survey site. My rating for this site is "one star" and that is being overly generous. Please do not use Toluna, your time and effort will be wasted.

October 14, 2016 by Werner from South Africa

More than enough opportunities to earn points, regular polls from their side which add, even more, points, the surveys is interesting and to the point - no unnecessary add-ons which bores one . This panel stands out head and shoulders above the rest! 10/10! I have participated in a fair amount of panels over the years and of nearly 230 that I worked through, this is the best of the best!

"Missing reward"
October 13, 2016 by Sue from United Kingdom

Ordered a £5 gift voucher on 11th August and it is now 13th October and despite numerous emails to Toluna nothing has arrived - very poor site do not recommend

October 09, 2016 by Frances from United States

I don't know about anyone else but I am seek of this company (and a few other companies) lying about the length of their surveys. For example, the one I just got was listed as lasting 2 minutes - half an hour later, I am still doing the survey - and the kicker? - a lot of times these surveys that are over whatever time they claim they will last - you still get the same points as if the survey actually had been 2 minutes.




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