21 River Road, Wilton, Connecticut  06897 United States
Tel: 1 (972) 732 7323  Contact: http://us.toluna.com/contactus
Operated by: Toluna Group

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Overall User Rating

325 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxCash paid via check
Green checkboxAmazon gift cards
Green checkboxBest Buy gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxTango gift cards
Green checkboxTarget gift cards
Green checkboxWalmart gift cards
Green checkboxMerchandise
Green checkboxRestaurant gift cards
Green checkboxRetail e-vouchers
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxMobile app
Green checkboxDaily surveys
Green checkboxWebcam surveys
Green checkboxTeen surveys
Green checkboxRefer-a-friend program
Redemption Info
Minimum of $5 worth of points required in account in order to request payment and rewards

Toluna General Information


Rewards for Surveys
Toluna offers an extensive rewards catalogue.

Gift certificates and PayPal payments - Toluna offers a substantial selection of gift certificates to retailers including Amazon, Starbucks, Wal-Mart, iTunes, Tango, Best Buy, Target, and more. Gift certificate values start at 30,000 points, or $10. PayPal payments start at 90,000 points ($30). You can also request a $25 check with 75,000 points These amounts are stated for Toluna USA, and may vary slightly by region.

Toluna Gifties - The Gifties program is essentially an instant win game where a small number of points can be exchanged for a chance to win a prize. Each Giftie represents an actual item that can become real if you are a winner. Winners are chosen at random, and bidding on Gifties does not guarantee winning them.

Sweepstakes - Toluna offers monthly draws for thousands of dollars in cash and items such as electronics whose entries can be redeemed for a relatively small number of points. Note that sweepstakes draws are not available in all regions.

Rewards Process
Toluna states on their website that it can take up to 8 weeks for delivery of rewards after they've been requested. However, many members seem to receive virtual gift cards and PayPal payments within a few days of request.

Number of Points Per Survey
The number of points will vary per survey and is based on things like the length and complexity of the survey. That said, successful survey completions can award anywhere from 15 - 20,000 points each.

New Member Bonus
New members to the Toluna community will automatically have 500 points deposited into their accounts.

Product Testing Opportunities
Toluna offers its members the opportunity to test products from home. Members can apply to test the products they find the most interesting. Product tests can be for things such as makeup, toothbrushes, deodorant, and more. Users participating in product tests can keep the product and are asked to provide their feedback using it.

Additional Ways to Earn Points
Besides participating in online surveys, members of Toluna can earn additional points by participating in sponsored mini-polls (typically a yes/no question for 15 points), filling out profile surveys (worth 100 points each) and by referring friends (500 points per referral).

Eligibility: Residents worldwide 13+

"Missing reward"
December 02, 2016 by Sue from United Kingdom

Ordered a £5 gift voucher on 11th August and it is now 13th October and despite numerous emails to Toluna nothing has arrived - very poor site do not recommend.
It is now 2nd December and they are still saying the gift card is being processed! Words fail me!

"Steady surveys"
November 30, 2016 by Quentin Xavier from South Africa

Consistent in their approach. Just don't change address to a postal address! Your rewards are simply delayed with irrelevant emails back and forth. Keep your residential address registered.
P.S. Why can't they pay via Paypal, like so many others?

November 21, 2016 by Richard from United Kingdom

This seems to be a complete waste of time. You are asked to answer 20-30 screening question and then you are refused. Try another survey and you will be asked to answer a different set of questions before you are screened out. Then another set etc. It would appear that they are surveying you instead.
Don't bother with it.

"Never pays the reward"
November 16, 2016 by John from United Kingdom

I have been with Toluna for a year now and they never pay. Generally other survey sites let you redeem immediately when you reach the points but toluna on redemption says it will take 6-8 weeks and around 7 weeks they will reject your reward with no intimation.

You will never know the reason. This has happened twice with me. The customer service is utterly useless, they never reply to your email.

Waste of Time!! They are lot of other legit sites out there.

November 14, 2016 by Vladimir from United Kingdom

payout takes more than 8 weeks . RIDICULOUS!!!! I guess is it possible to complain about it somewhere?




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