Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://us.toluna.com/contactus
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkBest Buy gift cards checkmarkiTunes gift cards checkmarkStarbucks gift cards checkmarkTarget gift cards checkmarkWalmart gift cards checkmarkMovie vouchers checkmarkReward Link checkmarkRestaurant gift cards checkmarkRetail e-vouchers checkmarkSweepstakes entries

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkMobile app checkmarkDaily surveys checkmarkVideo surveys checkmarkDiary surveys checkmarkTeen surveys checkmarkRefer-a-friend program

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REDEEMING REWARDS

Minimum of 30,000 ($10) worth of points required in account in order to request rewards.

Toluna Influencers is a worldwide survey community which is owned and operated by market research powerhouse, Toluna Group. Toluna Influencers has millions of survey members who participate in a variety of market research opportunities and influence the future of the biggest brands worldwide!

Payment and Rewards

New Member Bonus

New members to the Toluna Influencers community will automatically have 500 points deposited into their accounts. If you invite new members and they join Toluna, you’ll also be awarded 500 points per person!

Rewards for Surveys

Toluna Influencers offers an extensive rewards catalog.

  • Gift certificates and PayPal payments - Toluna Influencers offers a substantial selection of gift certificates to retailers including Amazon, Starbucks, Walmart, iTunes, Tango, Best Buy, Target, and even Bitcoin! Gift certificate values start at 30,000 points, or $10. PayPal payments start at 95,000 points ($30). These amounts are stated for Toluna USA, and may vary slightly by region.
  • Sweepstakes - Toluna Influencers offers monthly draws for thousands of dollars in cash and items such as electronics whose entries can be redeemed for a relatively small number of points. The Toluna Millionaire Sweepstakes offers a daily draw for 1,000,000 to active Toluna Influencers members. You can earn entry by participating in surveys or by purchasing entry via the reward center for 500 points. Note that sweepstakes draws are not available in all regions.
Visit Toluna's website 

Survey Taking Experience

Additional Ways to Earn Points

Besides participating in online surveys, members of Toluna Influencers can earn additional points by participating in sponsored mini-polls (typically a yes/no question for 15 points), filling out profile surveys (worth 100 points each) and by referring friends (500 points per referral).

Number of Points Per Survey

The number of points will vary per survey and is based on things like the length and complexity of the survey. That said, successful survey completions can award anywhere from 15 - 50,000 points each, and special surveys could offer even more!

Rewards Process

Toluna Influencers states on their website that it can take up to 8 weeks for delivery of rewards after they've been requested. However, many members receive virtual gift cards and PayPal payments within a couple weeks of request. All rewards are redeemed through Toluna Influencers' “Rewards Center” from the community menu on your profile. As stated above, rewards include gift cards to Best Buy, Groupon, overstock.com, Redbox, PayPal, The Cheesecake Factory and more. When points are awarded, they are valid for 12 months.

Visit the Toluna Influencer's website 

Community Features

Getting Involved with Toluna Influencers

There are a variety of options to browse if you would like to become a part of the Toluna Influencers community.

  • Topics: Answer a variety of exciting questions on interesting and sometimes even humorous topics!
  • Battles: Give your opinions on a battle of products or subjects, i.e. Which do you prefer, a treadmill or elliptical?
  • Thumb It: Provide a "like" or a "thumbs up" on products or subjects that you enjoy, i.e. Would you give a thumbs up to the act of napping?

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities. The Toluna Influencers app offers features like snapping photos while on the go and easily creating quick polls. Download from Google Play or the App Store.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members.
» Click here to claim your bonus!


Toluna Influencers Reviews (488)

5 Star Reviews (91) 18.6
18.6
4 Star Reviews (66) 13.5
13.5
3 Star Reviews (34) 7.0
7.0
2 Star Reviews (59) 12.1
12.1
1 Star Reviews (238) 48.8
48.8

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I keep waiting for the reward of an event

September 29, 2020 by mery from United States

Hello and greetings, I need an answer regarding the payment of an event that takes place in the month of July lasted 5 days and from July 26 to July 31. According to the information that they provided me with, the payment of these types of events lasted up to 8 weeks to be processed and to date I have not yet received my reward, which I was informed was an Amazon gift card of $ 50 but until today I still do not receive anything. I would appreciate it if you knew what happened and if you would pay it or not? I await your prompt response and thank you

not happy

August 24, 2020 by Paul from Australia

This site takes so long to credit the points to my account, sometimes up to 6 weeks before they appear. They have increased the amount of points to 61000 for $20 and it takes a long time to get there as well. There are issues often when doing a survey, a message pops up saying, this has just filled up, or something similar, so I get screened out of most of their surveys.

Have just had a week of hell for this company, have entered many survey invites, completed many that take about 10 minutes, get to the very end, and then get a message saying I'm not the person they were looking for or my profile isn't suitable. >>> GRRRR, and they don't answer email complaints about this either.

Toluna Influencers responded to this review on August 25, 2020

Thank you for taking the time to share your experience with us, Paul. I am truly sorry to hear you are not satisfied with what we offer and we'd wish to change this for the better.

We have many research studies available on a daily basis, so we've set in place a screening process to determine whether you are part of the targeted demographic, which happens in the first half of the questionnaire.
If and when you are screened out towards the end of a questionnaire, it might be the result of a quality check.

I am sorry to hear that you feel the reward amount is not reflective of the time and efforts you put in. Survey incentives are based on the complexity of the study; for each completed survey you can generally earn between 15 - 15,000 points and some special surveys offer even higher incentives.
Usually, for the simple surveys points are credited right after you complete them, while for the complex surveys you will receive the points only after the entire study has closed.

In the event you are not receiving our Support Team's replies, please make sure that our emails do not get caught in a spam filter or your mailbox's Junk folder. You can also find all your support cases if you access https://au.toluna.com/contactus once you've logged into your Toluna account, under the MY TICKETS section.

Our help-desk remains at your disposal for any questions you might have, so please don't hesitate to reach out. We'd love to help you benefit from the best possible experience on Toluna!

Best,
Toluna Team
Legit survey site

August 10, 2020 by Elton from South Africa

Best legit survey site. Real fast payouts. Keep it up Toluna.

Toluna Influencers responded to this review on August 11, 2020

Hi Elton and thank you so much for the lovely review! Your beautiful words reaffirm the hard work we put in every day to offer the best experience to our influencers and our entire team will be delighted to read them!

Whenever you need assistance or have additional feedback to share, don’t hesitate to contact us at https://za.toluna.com/contactus. Our support team is always happy to help!

Thank you once again for sharing your thoughts, we really appreciate the love and support!

Your friends at Toluna
Toluna isn't bad - 4 stars

August 3, 2020 by Lisa from United States

Toluna pays well - I have no complaints about their surveys or their pay structure. And they have several redemption choices, including Paypal, Amazon and many other businesses.

I'm not real fond of their mobile app. Not really glitchy but not formatted well and kind of hard to use for certain things, like redeeming.

Toluna Influencers responded to this review on August 5, 2020

Hi Lisa,

Thank you so much for sharing your thoughts! We're pleased to hear that you enjoy our site and the overall Toluna experience!

We've launched the new mobile app for a better survey experience on the go; we are constantly working on improving it and our influencers' feedback is key to developing a seamless product.

I kindly recommend that you report any issues you might encounter to our support teams at https://toluna.com/contactus. Please make sure to share as many details as possible when submitting a ticket (full screenshots, survey numbers, etc.) so that our team can quickly assess the situation.

Please don't hesitate to reach out, we'd really appreciate the opportunity to offer you an experience at the level you expect.

Best,
Toluna Team
suspended after second reward

July 17, 2020 by hunter from United States

i get referred to this site from friends and after a week i was able to make enough to claim reward. Sounds cool right, so i thought. So i started doing more surveys and on my second time around claiming the same reward i got suspended; i contact support and it was the same excuse from other survey site claiming to be giving rewards. Excuse was i was inconsistent between the data provided in my account and the way i answered surveys. My point is i answered surveys the say way i did before my first reward and it was consistent. So if you want to use this site its okay until you starting redeeming giftcards fast.

Toluna Influencers responded to this review on July 20, 2020

Hello Hunter,

I truly regret hearing about your disheartening experience.

I would like to reassure you that this occurrence is not a deliberate effort to prevent you from spending your hard earned points.
Our clients rely on the data submitted by our Influencers to make business decisions and, to ensure we only provide the best quality, there are quality checks regularly performed on our panel and the system flags accounts based on suspicious activity.
It sounds like your account was flagged in one of these routine checks. I will be more than happy to personally follow up on your case and address your inquiry in detail, if you could kindly share your support case number with me. You can also choose to submit a new ticket at https://us.toluna.com/contactus with the subject 'Survey Police review - Follow up'.

Best wishes,
Katy
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