Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://us.toluna.com/contactus
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkBest Buy gift cards checkmarkiTunes gift cards checkmarkStarbucks gift cards checkmarkTarget gift cards checkmarkWalmart gift cards checkmarkMovie vouchers checkmarkReward Link checkmarkRestaurant gift cards checkmarkRetail e-vouchers checkmarkSweepstakes entries

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkMobile app checkmarkDaily surveys checkmarkVideo surveys checkmarkDiary surveys checkmarkTeen surveys checkmarkRefer-a-friend program

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REDEEMING REWARDS

Minimum of 30,000 ($10) worth of points required in account in order to request rewards.

Toluna Influencers is a worldwide survey community which is owned and operated by market research powerhouse, Toluna Group. Toluna Influencers has millions of survey members who participate in a variety of market research opportunities and influence the future of the biggest brands worldwide!

Payment and Rewards

New Member Bonus

New members to the Toluna Influencers community will automatically have 500 points deposited into their accounts. If you invite new members and they join Toluna, you’ll also be awarded 500 points per person!

Rewards for Surveys

Toluna Influencers offers an extensive rewards catalog.

  • Gift certificates and PayPal payments - Toluna Influencers offers a substantial selection of gift certificates to retailers including Amazon, Starbucks, Walmart, iTunes, Tango, Best Buy, Target, and even Bitcoin! Gift certificate values start at 30,000 points, or $10. PayPal payments start at 95,000 points ($30). These amounts are stated for Toluna USA, and may vary slightly by region.
  • Sweepstakes - Toluna Influencers offers monthly draws for thousands of dollars in cash and items such as electronics whose entries can be redeemed for a relatively small number of points. The Toluna Millionaire Sweepstakes offers a daily draw for 1,000,000 to active Toluna Influencers members. You can earn entry by participating in surveys or by purchasing entry via the reward center for 500 points. Note that sweepstakes draws are not available in all regions.
Visit Toluna's website 

Survey Taking Experience

Additional Ways to Earn Points

Besides participating in online surveys, members of Toluna Influencers can earn additional points by participating in sponsored mini-polls (typically a yes/no question for 15 points), filling out profile surveys (worth 100 points each) and by referring friends (500 points per referral).

Number of Points Per Survey

The number of points will vary per survey and is based on things like the length and complexity of the survey. That said, successful survey completions can award anywhere from 15 - 50,000 points each, and special surveys could offer even more!

Rewards Process

Toluna Influencers states on their website that it can take up to 8 weeks for delivery of rewards after they've been requested. However, many members receive virtual gift cards and PayPal payments within a couple weeks of request. All rewards are redeemed through Toluna Influencers' “Rewards Center” from the community menu on your profile. As stated above, rewards include gift cards to Best Buy, Groupon, overstock.com, Redbox, PayPal, The Cheesecake Factory and more. When points are awarded, they are valid for 12 months.

Visit the Toluna Influencer's website 

Community Features

Getting Involved with Toluna Influencers

There are a variety of options to browse if you would like to become a part of the Toluna Influencers community.

  • Topics: Answer a variety of exciting questions on interesting and sometimes even humorous topics!
  • Battles: Give your opinions on a battle of products or subjects, i.e. Which do you prefer, a treadmill or elliptical?
  • Thumb It: Provide a "like" or a "thumbs up" on products or subjects that you enjoy, i.e. Would you give a thumbs up to the act of napping?

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities. The Toluna Influencers app offers features like snapping photos while on the go and easily creating quick polls. Download from Google Play or the App Store.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members.
» Click here to claim your bonus!


Toluna Influencers Reviews (487)

5 Star Reviews (90) 18.5
18.5
4 Star Reviews (66) 13.6
13.6
3 Star Reviews (34) 7.0
7.0
2 Star Reviews (60) 12.3
12.3
1 Star Reviews (237) 48.7
48.7

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low pay

January 10, 2020 by Curtis from United States

Pays such a little amount for each survey, same as a lot of other sites.

Toluna Influencers responded to this review on January 14, 2020

Hi Curtis,

Thank you so much for taking the time to share your thoughts with us and the community!

Here on Toluna, we offer many survey opportunities every day! Survey incentives are set based on theme, complexity of the study, length of interview, etc and they can vary between 15 and 15.000 points usually, sometimes even higher.

To increase your chances of receiving better targeted surveys with the highest chances to qualify, we recommend you always keep your profile surveys up to date. By doing this you will also earn 100 points for each profile completed.

The more active you are on Toluna.com, the more points you will earn, so don’t hesitate to check out the daily available opportunities on Toluna.com, we have plenty!

For example, a quick and easy way to earn bonus points is also through our sponsored polls that you can find under the Community section - https://us.toluna.com/Recommended! Did you know that in addition to participating in surveys and polls, you can earn points on Toluna by playing games, creating quality content or participating in contests launched by Toluna Team? Check out all the available options on Toluna.com and make sure to follow our official account - TolunaTeam!

We also have a Toluna magazine, where you can find interesting news, fun facts and updates from the community - you can check it out at http://e-mag.toluna.com/bookcase/ukbj!

Whenever you have a question or you need assistance with anything, please do not hesitate to reach out to our Support Team directly by submitting a ticket at https://us.toluna.com/contactus and our team will be very happy to assist you.

We look forward to seeing you on Toluna.com!

Best wishes,
Toluna Team
No Surveys

January 7, 2020 by Gershom from South Africa

They seem to ran out of surveys. They should at least show total list of the surveys per day available and done.

Toluna Influencers responded to this review on January 8, 2020

Hello Gershom,

Thank you for leaving this review. We are sorry to hear that your experience with Toluna has been underwhelming.

We want to let you know that the number of available surveys may vary from day to day, depending on our clients' needs. Hence, there may be days with many opportunities to provide your feedback, but also days with fewer available surveys.

There are multiple ways to access the available surveys:
- directly from your Toluna.com account by hovering the mouse over “Surveys” menu in the header and then clicking on Survey Center or by clicking the “Start Survey” button right next to your profile;
- from the Sponsored Content area where you can vote on sponsored polls or start a survey;
- notifications in the top right of the page also indicate when new surveys you can qualify for are available;
- from the survey invitations you receive via e-mail.

If you feel our response does not apply to you, I would like to follow up on this personally and provide an explanation as soon as possible. Would you mind sharing your username with me or send me an email at https://za.toluna.com/contactus with the following as subject: SurveyPolice review - follow-up?

Best wishes,
Katy
waste of time

December 9, 2019 by Don from United States

I joined this panel after reading the reviews on survey police. As far as the frequency of surveys, they do a good job. I also qualified and completed a fair number of surveys. However, no matter how many points I earned, I never got close enough to earn a PayPal reward. My points were regularly deducted with the excuse they had expired. Also, no notice was given my points were about to expire. In order to even get a PayPal reward, you have to amass 90000 points! Don't bother. You'll never get even close without losing your points.

Toluna Influencers responded to this review on December 10, 2019

Hello Don,

Thank you so much for sharing your complex review with us and the community! We are sorry that your experience with Toluna so far has been a mixed bag, and your feedback is highly appreciated! We would love the opportunity to provide a service that is up to the standard you expect if you gave us another chance.

The points expiration policy is part of our loyalty program and its sole purpose is to make sure that our most active and engaged users are most rewarded. Points only expire after 12 months from the date they are earned, and on average, active users can redeem multiple rewards in that time. To make sure you can use your points in time, we inform you of how many points are about to expire via a black banner in ‘Your Points’ section. You have 28 days after the appearance of this banner to use the expiring points.

Besides our PayPal option, there are various other rewards available at different thresholds so that both very active members as well as the ones who are casually active can easily request a reward. You can check out all the available options at https://us.toluna.com/rewards.

If you have any questions or other suggestions you would like to share, please don’t hesitate to reach us at https://us.toluna.com/contactus!

Warm regards,
Toluna Team
Points expired - Not a good panel for Greek people

November 6, 2019 by Anna from Greece

I wanted to reach 65000 points to get a paypal reward and I realized that my points expired because I didn't redeem them (I had reached 30000 points and as you understand, if the points are expired every x months, and there are not many surveys for greek users, I will never reach 65000 points). I will delete my account as it's waste of time.

Toluna Influencers responded to this review on November 7, 2019

Dear Anna,

Thank you for taking the time to share your feedback with us and the community. We are extremely sorry to hear that your experience is not as satisfactory as we would have liked.

We want to let you know that the number of available surveys may vary from day to day, depending on our clients' needs. Hence, there may be days with many opportunities to provide your feedback, but also days with fewer available surveys. To increase your chances of receiving better targeted surveys with the highest chances to qualify, we recommend you always keep your profile surveys up to date. Your Profile Surveys can be accessed directly from the "Survey Center" or via the Surveys menu in the header: Surveys > Profile Surveys. For each completed personal profile survey, you are awarded 100 points. Remember to update your profiles every 6 months to earn more points and get better targeted surveys.

The points you earn don't expire in a short amount of time, but after 16 months from the date they are added to your account. We know how hard our Toluna Influencers work to earn points, but please note that you are notified in your account with a pop up bar on the top of the page with 28 days before they expire so that you may get the chance to use them.
At the moment, we have many reward options available at different thresholds, so that both very active members as well as the ones who are active less frequently can easily request a reward.

Our support team remains at your disposal if you have any questions or concerns. Simply submit a ticket at https://gr.toluna.com/contactus and provide as many relevant details as possible so that our colleagues may assist you accordingly.

Best wishes,
Toluna Team
avoid

November 5, 2019 by matthew from United States

Various problems. Customer service refuses to get back to clients within reasonable amounts of time. Errors/problems with website/reward compensations/etc.

I have never in my years of taking surveys with several different companies encounter so many errors and problems that company just drags its feet to attempt on correcting or making right again.

As an alternative I would highly recommend the following websites instead: Swagbucks, Vindale Research, and OneOpinion.

Toluna Influencers responded to this review on November 6, 2019

Hello Matthew,

We are so sorry to hear that the experience you had so far did not meet your expectations. Our influencers’ experience and satisfaction is a top priority for us and your review is very concerning to us.

We are sorry to hear that you are not happy with our customer service and we would love to have the opportunity to offer you a service to the level you expect.
When contacting our customer service, please make sure to send as many details as possible about the issue you’re experiencing, for example the survey number or a screenshot of the issue. By supplying this relevant data our customer support team can better assess the situation and find a solution quicker for you to have a better experience on Toluna.com!

We are also sorry to hear that you had difficulties accessing our website and claiming your rewards and we apologize for this. These type of errors may happen from time to time on any digital platform, but refreshing the page or clearing cookies and cache can sometimes resolve the issue; as it allows your browser to reflect any recent updates or fixes. If it doesn’t get resolved after doing this, we are always happy to help and further look into any issues or concerns you might have.

If you have any inquiries that you feel were not properly addressed, I would like to follow up on those personally and find a solution as soon as possible. Would you mind sharing your username with me or send me an email at https://us.toluna.com/contactus with the following as subject: SurveyPolice Review - follow-up

Best wishes,
Katy
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