Toluna Influencers Reviews and Features

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

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KEY FEATURES:

> How Toluna Influencers works
> New member bonus
> Reward options
> Toluna Influencers App
> Is Toluna legit?

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

• PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
• e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
• bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

• Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
• Games - play fun games such as answering trivia questions to earn bonus points.

• Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

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Toluna Influencers Reviews (579)

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July 25, 2021 by Chad from Philippines

The community platform unique to this site is a good breeding ground for harassers and bullies. Philippine Community Managers do not take reported complaints seriously and only take actions such as deletion of inappropriate posts and comments and still continue to allow specific member to stay despite the inappropriate behaviors and continued breached of the Terms & Conditions. No protection for other members from miscreant members on the site.

July 21, 2021 by Kevin from Australia

I don't normally write these types of reviews but as seems to be the case with others on here my account has been terminated with no reason nor explanation and I have had said account for over a decade. If the implication is that I "went too fast" then considering you screen out of 80% of surveys or get the nice error message "it's not you it's us" on at least half of them that you do qualify for then that's actually hilarious. Maybe I screened out too quickly? They kept the 10000 points that were remaining in my account and of course you have no way of challenging their assertions. They can keep the 10000 points as it's simply not worth the hassle of dealing with them any more.

July 16, 2021 by Terry from United States

I had (emphasis on "had") been a member of Toluna for a very long time.

That is until very recently when I tried to cash out my points for a reward after finally accumulating enough to get something worthwhile.

Instead, the remaining survey invitations in my email failed to work, and I was unable to login to the website.

When I contacted support, they said I had been terminating for taking less time than estimated to complete surveys.

So apparently, if you can read quickly, can type quickly, or for some other reason complete a survey quicker than they estimate, you'll get terminated with no explanation and no recourse. You forfeit the few points you've earned, which means they get paid by their clients anyway and you don't.

I see others have had the same problem recently.

If you're wondering whether you should join, don't waste your time. There are plenty of other panels I've found (through Survey Police) that have better rewards and better support.

Edit 1: It's been almost 3 months since I submitted my review, and about the same amount of time since "Katy" said she would investigate the issue and follow up. However, no one has posted an updated reply to my review, I still cannot login to the site, and I have not received any kind of email or other contact surrounding the status of my account.

Edit 2: I stand by my previous statement (and my rating): if for any reason you can complete a survey quicker than they expect, you'll get terminated with no recourse. You forfeit what little you've earned, and they get paid anyway.

June 23, 2021 by Denise from Malaysia

It took ages to accumulate enough points. I finally applied for my reward 2 months ago and it states Processed a month ago but I still have not received the voucher. I messaged CS through the app asking if it had been posted and not only did they not reply, since then I haven’t been able to access new surveys despite getting email notifications that there’s a new survey available. They must have done something to disable my access to surveys.
Going by this and the many bad reviews I just discovered about Toluna, it’s apparent that this is an extremely dishonest company. They take your time filling out surveys but have no intention to pay you for your time, don’t waste your time working with them!

Edit: they replied and said the voucher was posted (didn’t give the date WHEN posted) and is not their responsibility if it doesn’t reach me, then whose responsibility?! Mine?! Come on, this is 2021, posts don’t just go missing, I just posted a small metal item 2 months ago to a different state by regular post & envelope and it still arrived, how can a flat paper voucher just go missing? Why would anyone want to steal a normal flat letter? They said will credit back my points but only this ONE time, in future if it happens again it’s not their problem. What a dishonest and irresponsible company. And my app still can’t access surveys - seriously dodgy, fishy company.

Edit 2: After 3 weeks not getting any surveys in my app I finally completed a 4000 point survey and another short one (as they told me to accumulate enough points to redeem 3 vouchers and they will send by registered post) but lo and behold many hours later my points balance still hasn’t changed, nothing was credited to my account. How is a company able to be so openly deceitful and get away with it?? I see that Toluna has started responding to all the bad reviews claiming that it’s just one-off issue or not common practice, don’t be fooled, if so many people are experiencing the same issues think twice before you believe them! Liars and narcissist company.

Edit 3: Wish I could attach screenshot... just finished another 4000 point survey, took an hour to complete and right at 99% after clicking the last question the error message appears “it’s not you it’s us... error occurred with the survey loading... please try again later.”
Even if you try again later you can’t access the survey. THIS HAPPENS ALL THE TIME NOW. They are taking your time and collecting data for free with no intention to pay you.
**Of course Toluna is going to reply with some rubbish excuse, don’t believe them. They are total liars and cheats.

Edit 4: Toluna emailed me after my 3rd edit with some rubbish statistics of my account - screened out 16 times, 9 incomplete surveys (what nonsense, I’ve never not completed any survey, it was always technical errors), and qualified only 4 out of 29 surveys. Anyway they offered me 8000 bonus points as apology and asked me to edit my review, can you believe it?! They think they can just bribe their way out of their wrongs, just proves that this company is run by people with no morals. Well I used the points to redeem vouchers this time sent by registered post and I am done with them. Please everyone don’t waste your time with this DISHONEST company.

June 19, 2021 by Edwin from Australia

The strike rate on offered surveys is very low and on too many occasions, the surveys are not credited on completion. Any complaints are met with poor Customer service. The reward rate is also poor. I persevered on and off over several years but several days ago, I was not able to log in. On lodging a query, I was informed that my account was cancelled for violation of their terms - no explanation. Therefore, I requested the reasons so as not to repeat the error. The rude response basically restated: CODE VIOLATION, ALL REWARDS FORFEITED (money taken). End of story. In my country this action is probably against the law. Better of right out of the site and advising others not to get involved. There are plenty of other sites which treat their members more respectfully.