Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel, Opinion Outpost

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (579)

5 Star Reviews (101) 17.4
17.4
4 Star Reviews (70) 12.1
12.1
3 Star Reviews (45) 7.8
7.8
2 Star Reviews (66) 11.4
11.4
1 Star Reviews (297) 51.3
51.3

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not happy

August 24, 2020 by Paul from Australia

This site takes so long to credit the points to my account, sometimes up to 6 weeks before they appear. They have increased the amount of points to 61000 for $20 and it takes a long time to get there as well. There are issues often when doing a survey, a message pops up saying, this has just filled up, or something similar, so I get screened out of most of their surveys.

Have just had a week of hell for this company, have entered many survey invites, completed many that take about 10 minutes, get to the very end, and then get a message saying I'm not the person they were looking for or my profile isn't suitable. >>> GRRRR, and they don't answer email complaints about this either.

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Toluna Influencers responded to this review on August 25, 2020

Thank you for taking the time to share your experience with us, Paul. I am truly sorry to hear you are not satisfied with what we offer and we'd wish to change this for the better.

We have many research studies available on a daily basis, so we've set in place a screening process to determine whether you are part of the targeted demographic, which happens in the first half of the questionnaire.
If and when you are screened out towards the end of a questionnaire, it might be the result of a quality check.

I am sorry to hear that you feel the reward amount is not reflective of the time and efforts you put in. Survey incentives are based on the complexity of the study; for each completed survey you can generally earn between 15 - 15,000 points and some special surveys offer even higher incentives.
Usually, for the simple surveys points are credited right after you complete them, while for the complex surveys you will receive the points only after the entire study has closed.

In the event you are not receiving our Support Team's replies, please make sure that our emails do not get caught in a spam filter or your mailbox's Junk folder. You can also find all your support cases if you access https://au.toluna.com/contactus once you've logged into your Toluna account, under the MY TICKETS section.

Our help-desk remains at your disposal for any questions you might have, so please don't hesitate to reach out. We'd love to help you benefit from the best possible experience on Toluna!

Best,
Toluna Team
suspended after second reward

July 17, 2020 by hunter from United States

i get referred to this site from friends and after a week i was able to make enough to claim reward. Sounds cool right, so i thought. So i started doing more surveys and on my second time around claiming the same reward i got suspended; i contact support and it was the same excuse from other survey site claiming to be giving rewards. Excuse was i was inconsistent between the data provided in my account and the way i answered surveys. My point is i answered surveys the say way i did before my first reward and it was consistent. So if you want to use this site its okay until you starting redeeming giftcards fast.

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Toluna Influencers responded to this review on July 20, 2020

Hello Hunter,

I truly regret hearing about your disheartening experience.

I would like to reassure you that this occurrence is not a deliberate effort to prevent you from spending your hard earned points.
Our clients rely on the data submitted by our Influencers to make business decisions and, to ensure we only provide the best quality, there are quality checks regularly performed on our panel and the system flags accounts based on suspicious activity.
It sounds like your account was flagged in one of these routine checks. I will be more than happy to personally follow up on your case and address your inquiry in detail, if you could kindly share your support case number with me. You can also choose to submit a new ticket at https://us.toluna.com/contactus with the subject 'Survey Police review - Follow up'.

Best wishes,
Katy
Worst site you can possibly choose.

June 11, 2020 by Matthew from United States

Their surveys DON'T even work since they aren't made correctly. I have tried for 4 hours to answer JUST ONE question that is completely broken. And I made different people to try it too. Their surveys are broke and it takes a year to make 15 dollars. WOULD NOT recommend this website at all. I would spend a year looking for actual good websites to use then this.

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Toluna Influencers responded to this review on June 12, 2020

Hello Matthew,

Thank you for posting a review and we’re sorry to hear that you had such a frustrating experience. Our surveys usually work very well and we would like the opportunity to investigate your specific experience further so that we can deliver a better experience next time.

Please could you contact us at https://us.toluna.com/contactus with the subject 'Survey Police review - Follow up' and share as many details as possible?

I would be more than happy to personally check your recent survey activity and work with you to resolve any issues as quickly as possible.

Kind regards,
Katy
No surveys

April 10, 2020 by Bongani from South Africa

Surveys not available most times. Cannot even complete personal profile. Very time wasting.

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Toluna Influencers responded to this review on April 13, 2020

Hi Bongani,

Thank you for taking the time to submit your review.

I am really sorry to hear that you have encountered difficulties in accessing your Toluna account.
I would like to reassure you that Toluna.com and our surveys are working properly and all active members should be able to participate as long as they are accessing the surveys from the country where they registered.

I would like to have a closer look at your account's situation and personally assist you if you would give me your username or submit a ticket at https://za.toluna./com/contactus with the subject "Survey Police - follow-up".

Best wishes,
Katy
Waste of Time and effort

January 28, 2020 by Timmy from Singapore

I have been a Toluna Influencer for 1 year. I have completed many surveys and redeemed vouchers in the past. I always gave my most truthful feedback when I did the survey.

Cons of signing up with toluna:
1) Take too long to filter users that does not meet clients' profile. You may spent at least 5-10 minutes to do the surveys before being filtered out. They only give you a lottery ticket where the chances of winning is slim.

2) You can complete 20-40% of the surveys and they will direct you to a page to inform you the surveys have been filled up.

3) Recently, Toluna sent emails to users to inform them that their accounts have been suspended as they deemed it as suspicious.

Most users spent time and effort to complete each survey which may take 30 minutes to complete. We gave our most honest feedback and toluna accused us of giving lousy/false feedback without providing any reasons.

I wrote in to clarify which surveys Toluna felt was not satisfactory. However, they did not reply.

It is unfair to permanently banned users without giving them a good explanation. In my opinion, Toluna should allow users to redeem their outstanding rewards before banning them.

I urge other users to think twice before signing up as you can be denied to redeem rewards as you can be banned out of the blue.

Toluna Influencers reply logo

Toluna Influencers responded to this review on January 31, 2020

Hello Timmy,

Thank you for taking the time to share your detailed review with us and the community, it is much appreciated!

Our influencers’ satisfaction is a top priority for us and we are committed to providing them with the best and most rewarding experience on our global community. At the same time, we are also dedicated to providing high quality data to our clients, as they rely on consumers’ truthful feedback to make important business decisions. To ensure this high level of quality (and in agreement with our terms and conditions) we conduct ongoing quality checks of our members across the globe that have been flagged as having the potential to jeopardize the quality, legitimacy and the security of our panel.

As you mention you have not been contacted back regarding your inquiry, I would like to personally investigate and follow-up on your case so that I can provide an explanation as soon as possible. Would you mind sharing your username with me, so I check where the delay is coming from and why this was not sorted earlier?
You can also choose to send me an email at https://sg.toluna.com/contactus with the following as subject: 'Survey Police review - follow-up'

Awaiting your response,
Katy