Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel, Opinion Outpost

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (579)

5 Star Reviews (101) 17.4
17.4
4 Star Reviews (70) 12.1
12.1
3 Star Reviews (45) 7.8
7.8
2 Star Reviews (66) 11.4
11.4
1 Star Reviews (297) 51.3
51.3

Sort Reviews By: Date | Highest rating | Lowest rating

low pay

January 10, 2020 by Curtis from United States

Pays such a little amount for each survey, same as a lot of other sites.

Toluna Influencers reply logo

Toluna Influencers responded to this review on January 14, 2020

Hi Curtis,

Thank you so much for taking the time to share your thoughts with us and the community!

Here on Toluna, we offer many survey opportunities every day! Survey incentives are set based on theme, complexity of the study, length of interview, etc and they can vary between 15 and 15.000 points usually, sometimes even higher.

To increase your chances of receiving better targeted surveys with the highest chances to qualify, we recommend you always keep your profile surveys up to date. By doing this you will also earn 100 points for each profile completed.

The more active you are on Toluna.com, the more points you will earn, so don’t hesitate to check out the daily available opportunities on Toluna.com, we have plenty!

For example, a quick and easy way to earn bonus points is also through our sponsored polls that you can find under the Community section - https://us.toluna.com/Recommended! Did you know that in addition to participating in surveys and polls, you can earn points on Toluna by playing games, creating quality content or participating in contests launched by Toluna Team? Check out all the available options on Toluna.com and make sure to follow our official account - TolunaTeam!

We also have a Toluna magazine, where you can find interesting news, fun facts and updates from the community - you can check it out at http://e-mag.toluna.com/bookcase/ukbj!

Whenever you have a question or you need assistance with anything, please do not hesitate to reach out to our Support Team directly by submitting a ticket at https://us.toluna.com/contactus and our team will be very happy to assist you.

We look forward to seeing you on Toluna.com!

Best wishes,
Toluna Team
No Surveys

January 7, 2020 by Gershom from South Africa

They seem to ran out of surveys. They should at least show total list of the surveys per day available and done.

Toluna Influencers reply logo

Toluna Influencers responded to this review on January 8, 2020

Hello Gershom,

Thank you for leaving this review. We are sorry to hear that your experience with Toluna has been underwhelming.

We want to let you know that the number of available surveys may vary from day to day, depending on our clients' needs. Hence, there may be days with many opportunities to provide your feedback, but also days with fewer available surveys.

There are multiple ways to access the available surveys:
- directly from your Toluna.com account by hovering the mouse over “Surveys” menu in the header and then clicking on Survey Center or by clicking the “Start Survey” button right next to your profile;
- from the Sponsored Content area where you can vote on sponsored polls or start a survey;
- notifications in the top right of the page also indicate when new surveys you can qualify for are available;
- from the survey invitations you receive via e-mail.

If you feel our response does not apply to you, I would like to follow up on this personally and provide an explanation as soon as possible. Would you mind sharing your username with me or send me an email at https://za.toluna.com/contactus with the following as subject: SurveyPolice review - follow-up?

Best wishes,
Katy
waste of time

December 9, 2019 by Don from United States

I joined this panel after reading the reviews on survey police. As far as the frequency of surveys, they do a good job. I also qualified and completed a fair number of surveys. However, no matter how many points I earned, I never got close enough to earn a PayPal reward. My points were regularly deducted with the excuse they had expired. Also, no notice was given my points were about to expire. In order to even get a PayPal reward, you have to amass 90000 points! Don't bother. You'll never get even close without losing your points.

Toluna Influencers reply logo

Toluna Influencers responded to this review on December 10, 2019

Hello Don,

Thank you so much for sharing your complex review with us and the community! We are sorry that your experience with Toluna so far has been a mixed bag, and your feedback is highly appreciated! We would love the opportunity to provide a service that is up to the standard you expect if you gave us another chance.

The points expiration policy is part of our loyalty program and its sole purpose is to make sure that our most active and engaged users are most rewarded. Points only expire after 12 months from the date they are earned, and on average, active users can redeem multiple rewards in that time. To make sure you can use your points in time, we inform you of how many points are about to expire via a black banner in ‘Your Points’ section. You have 28 days after the appearance of this banner to use the expiring points.

Besides our PayPal option, there are various other rewards available at different thresholds so that both very active members as well as the ones who are casually active can easily request a reward. You can check out all the available options at https://us.toluna.com/rewards.

If you have any questions or other suggestions you would like to share, please don’t hesitate to reach us at https://us.toluna.com/contactus!

Warm regards,
Toluna Team
Points expired - Not a good panel for Greek people

November 6, 2019 by Anna from Greece

I wanted to reach 65000 points to get a paypal reward and I realized that my points expired because I didn't redeem them (I had reached 30000 points and as you understand, if the points are expired every x months, and there are not many surveys for greek users, I will never reach 65000 points). I will delete my account as it's waste of time.

Toluna Influencers reply logo

Toluna Influencers responded to this review on November 7, 2019

Dear Anna,

Thank you for taking the time to share your feedback with us and the community. We are extremely sorry to hear that your experience is not as satisfactory as we would have liked.

We want to let you know that the number of available surveys may vary from day to day, depending on our clients' needs. Hence, there may be days with many opportunities to provide your feedback, but also days with fewer available surveys. To increase your chances of receiving better targeted surveys with the highest chances to qualify, we recommend you always keep your profile surveys up to date. Your Profile Surveys can be accessed directly from the "Survey Center" or via the Surveys menu in the header: Surveys > Profile Surveys. For each completed personal profile survey, you are awarded 100 points. Remember to update your profiles every 6 months to earn more points and get better targeted surveys.

The points you earn don't expire in a short amount of time, but after 16 months from the date they are added to your account. We know how hard our Toluna Influencers work to earn points, but please note that you are notified in your account with a pop up bar on the top of the page with 28 days before they expire so that you may get the chance to use them.
At the moment, we have many reward options available at different thresholds, so that both very active members as well as the ones who are active less frequently can easily request a reward.

Our support team remains at your disposal if you have any questions or concerns. Simply submit a ticket at https://gr.toluna.com/contactus and provide as many relevant details as possible so that our colleagues may assist you accordingly.

Best wishes,
Toluna Team
avoid

November 5, 2019 by matthew from United States

Various problems. Customer service refuses to get back to clients within reasonable amounts of time. Errors/problems with website/reward compensations/etc.

I have never in my years of taking surveys with several different companies encounter so many errors and problems that company just drags its feet to attempt on correcting or making right again.

As an alternative I would highly recommend the following websites instead: Swagbucks, Vindale Research, and OneOpinion.

Toluna Influencers reply logo

Toluna Influencers responded to this review on November 6, 2019

Hello Matthew,

We are so sorry to hear that the experience you had so far did not meet your expectations. Our influencers’ experience and satisfaction is a top priority for us and your review is very concerning to us.

We are sorry to hear that you are not happy with our customer service and we would love to have the opportunity to offer you a service to the level you expect.
When contacting our customer service, please make sure to send as many details as possible about the issue you’re experiencing, for example the survey number or a screenshot of the issue. By supplying this relevant data our customer support team can better assess the situation and find a solution quicker for you to have a better experience on Toluna.com!

We are also sorry to hear that you had difficulties accessing our website and claiming your rewards and we apologize for this. These type of errors may happen from time to time on any digital platform, but refreshing the page or clearing cookies and cache can sometimes resolve the issue; as it allows your browser to reflect any recent updates or fixes. If it doesn’t get resolved after doing this, we are always happy to help and further look into any issues or concerns you might have.

If you have any inquiries that you feel were not properly addressed, I would like to follow up on those personally and find a solution as soon as possible. Would you mind sharing your username with me or send me an email at https://us.toluna.com/contactus with the following as subject: SurveyPolice Review - follow-up

Best wishes,
Katy