Toluna Influencers Reviews and Features

Toluna Influencers website screenshot

Toluna Influencers

21 River Road, Wilton, Connecticut  06897 US
Tel: 1 (972) 732 7323   Contact: https://influencers.toluna.com/contact-us
Operated by: Toluna Group

KEY FEATURES:

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PAYMENTS OFFERED

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HOW TO PARTICIPATE

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REDEEMING REWARDS

Minimum of 30,000 points ($10) required to request a reward.

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SITES LIKE Toluna Influencers

Branded Surveys, TGM Panel, Opinion Outpost

Toluna Influencers is a paid surveys site that offers users the opportunity to answer online surveys in exchange for rewards including cash and gift cards. It has grown to become one of the most established and popular online survey websites around.

People from all over the world are invited to join their community to voice their opinions for cash.

How Toluna Influencers Works

toluna influencers website

Create an account for 500 free points

With Toluna Influencers, creating an account takes only minutes. To create an account, answer a nine-question survey about yourself; your name, date of birth, gender, country of residence, zip code, desired password and mobile number (this is optional). Confirm your account by clicking the e-mail link and receive an instant 500 point credit to your account.

Take interesting surveys to earn rewards

Toluna offers their members surveys every day that are on a wide array of subjects including large consumer brands, your habits, and the environment you live in. Your opinions will directly impact companies and how they market, distribute or advertise new products and services to consumers like you.

Fill out the profilers for more points

When you first log into your account, you will be asked to complete the profile surveys (though this is optional). These short surveys are designed to help better match you to surveys so that you're primarily sent surveys you will qualify for. For every completed profile survey you complete, you will be awarded 100 points. You can update your profile surveys every 6 months to earn more points.

Payment and Rewards

toluna influencers rewards

How to Redeem Points

Upon joining and completing surveys and participating in games and other point-awarding activities, you will be credited with points. Once you have earned a minimum of 30,000 points ($10.00 worth), you can redeem your points for a selection of prizes.

Rewards Options

Toluna Influencers offers an extensive rewards catalog. When you're ready to request a cash out from your Toluna Influencers account, click the Rewards button and choose from a wide variety of options:

  • PayPal payments - with 65,000 points in your account, you can request a $20.00 PayPal cash payment.
  • e-Gift cards - choose from a wide variety of digital gift cards, including Amazon, Boston Pizza, Apple, Starbucks, and many more. Gift cards can be redeemed with as few as 30,000 points ($10.00).
  • bitcoin - receive $30 USD in Bitcoin in exchange for 114,000 points, awarded via mybitcards.

Note that rewards options will vary based on your country of residence.

Toluna Points Value: 3,000 Points = $1.00 (though this varies slightly per reward chosen). Therefore, 30 points = $0.01.

Rewards Processing Times

Upon requesting a reward, it can take up to 3 weeks for it to be delivered. All rewards are digital in nature (PayPal or bitcoin cash and e-gift cards), so ensure you monitor your inbox closely after requesting a reward to ensure you don't miss it!

Visit Toluna's website 

Survey Taking Experience

toluna influencers surveys

Start taking surveys

The Surveys tab in your account will display a list of online surveys ready for you to fill out. You can choose to view surveys by Priority Surveys (which are recommended for you), Quick Surveys (short surveys), or by Premium Surveys (surveys that award more points than usual).

Every survey will display the estimated length of time it will take to complete, the topic of the survey, as well as how many points you will receive for completing it. Some surveys may offer a unique experience such as being a video survey or a diary style survey.

Points Earned Per Survey

The number of points you will earn per survey completion will vary and is based on things like the length and complexity of the survey. However, successful online survey completions typically award anywhere from 15 - 50,000 points each, and special surveys could offer even more.

Points Expiry

When points are credited to your account, they remain valid for 16 months. If after this period your points have not been used, they will automatically expire and be deleted from your account. Your points will not expire all at once; instead, points will expire 16 months after you originally earned them, so be sure to regularly redeem your points for rewards.

Visit the Toluna Influencer's website 

Community Features

toluna influencers app

Download the Toluna Influencers App

Access your profile from anywhere and stay up to date on the hottest research opportunities with the Toluna Influencers app. With over 5 million downloads, the app offers features like snapping photos while on the go, accessing your account information and redeeming rewards straight from your phone. Download it for free from Google Play or the App Store.

Additional ways to earn points

Besides participating in online surveys and referring friends, you can earn points by participating in the following activities:

  • Quick Votes - participate in the quick daily poll to earn an easy 15 points and see how fellow community members have voted! Also called My Sponsored Polls.
  • Games - play fun games such as answering trivia questions to earn bonus points.
toluna influencers daily wheel
  • Spin the Daily Wheel - every day, you can spin the daily wheel to win up to 1000 free points. There are 8 different spots on the wheel which you can land on: Better luck next time, 40 points, 80 points, 100 points, 200 points, 300 points, 500 points, and 1000 points. This is a great way to easily earn free points.

Refer-a-friend program

Under the 'Refer-a-Friend' tab located in the Account section of your dashboard, you will find your unique referral link which you can share with friends and extended family to invite them to the Toluna community. Receive 500 points credited to your account for every friend you refer, up to a maximum of 10 referrals per month.

Is Toluna Influencers Legit or Scam?

toluna influencers legit or scam

Is Toluna Influencers legit?

Toluna Influencers is a safe, legitimate website. It is not a scam, and has over 21 million users in 50 countries that have taken their surveys for over 20 years. Toluna Influencers is owned and operated by market research powerhouse, Toluna Group, and works with some of the biggest brands worldwide. Although your experience with the site may differ from that of other survey takers, Toluna Influencers is not a scam website. It is well-known for being a survey site that places a strong emphasis on community, making it a popular choice.

Eligibility: Residents worldwide 13+

Joining Bonus! Toluna is currently offering a 500 point sign up bonus to new members, plus an additional bonus of 100 points per profile survey. » Click here to claim your bonus!


Toluna Influencers Reviews (579)

5 Star Reviews (101) 17.4
17.4
4 Star Reviews (70) 12.1
12.1
3 Star Reviews (45) 7.8
7.8
2 Star Reviews (66) 11.4
11.4
1 Star Reviews (297) 51.3
51.3

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Went downhill

May 29, 2019 by Elizabeth from United States

Have been doing surveys on Toluna for years and earning rewards but in the last year I can't seem to qualify for one survey and the ones that I do don't pay anything. Takes forever to get rewards.

Toluna Influencers reply logo

Toluna Influencers responded to this review on June 3, 2019

Hello Elizabeth,

Thank you for taking the time to submit your review.
We are extremely sorry to hear that your experience is not as satisfactory as we would have liked to.

It is possible that, if you have not updated your profile surveys in a while, we might be sending you surveys that no longer match your profile and you consequently don’t qualify.
To increase your chances of receiving the best targeted surveys we strongly recommend you to update your profile surveys every 6 months; besides, you’ll also earn 100 points for each profile updated.
When you are screened out of a survey, the points will not be rewarded as your responses are not used in the final research findings and we don’t get paid for them either by our clients.
We have been making quite a few changes starting this year and considerably speeded up our delivery time - most of the rewards are now processed within just a few days.

I would like to have a closer look at your survey activity and investigate any particular cases where you would like more details about your participation. Could you send me an email at https://us.toluna.com/contactus with the following as subject: Survey Police review - follow-up and I will personally look into it.

Best wishes,
Katy
I FEEL RIPPED OFF!

April 6, 2019 by Dan from Canada

Like everyone else commenting here, I joined Toluna to try to make some extra money on the side taking surveys. At first it was fine, then as I got over 10,000 points, I started getting screened out of more surveys. As time went on my screen-outs would take longer to reject me. Near the end I would be typically screened out after wasting 20 minutes of my time and going through more than 20 pages of questions.

Now the most frustrating and apparently fraudulent part. I currently have 29,710 points. I am 290 points away from the reward I want. In the last three days the surveys have been MUCH more scarce. The ones that do show up are longer and pay less points. I have now taken more than a DOZEN surveys at the point l level I am at and not a single one has paid. I have been screened out of 5 of them, 1 of which screened me out after I was 90% complete and 30 minutes in to the survey. 7 of them have produced an error on final submission and acted as if I had never taken it in the first place.

I am a computer tech. The consistency of the errors and the timing of when and how they show up are too specific to be random. It appears Toluna is actively trying to prevent me from earning the tiny amount of final points I need for my reward. This appears to be a deliberate effort to stifle paying me.

At best, this company is so incompetent that it fails to live up to it's own promises and rips people off often. At worst, this company is actively trying to defraud people and refusing to pay them the points they earned based on the terms of service.

AVOID THIS COMPANY AT ALL COST, DO NOT WASTE YOUR TIME!!!!

UPDATE: I see Toluna has responded stating my experience is not typical and that they don't engage in such tactics, however after reading several other user reviews and comparing the volume of them to the positive reviews, my dissatisfaction with Toluna stands. Responding to SurveyPolice reviews is fine and dandy, but not if you're not going to fix the problems that anger people about the service. I STILL feel like my time was wasted and I don't feel Toluna really cares about it as long as they are getting paid by the survey vendors.

CONTINUE TO AVOID THIS COMPANY AT ALL COST

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Toluna Influencers responded to this review on April 19, 2019

Hi Dan,

Thank you for posting a review and we’re sorry to hear that your experience was not at the level we would have liked.

Firstly, we would like to make it clear that we do not engage in such disparaging activities and hope that going forward, the quality and quantity of our available surveys will be a testament to that.

In fact, just by playing a few games or by creating content, you would have easily made more than 290 points, so there is absolutely no reason for us to ever engage in such lowly tactics and ruin your survey experience. We do however wish to apologize that the experience we provided made you feel like this could’ve been the case.

Please also note, that some surveys are looking for a very specific group of people who meet a very narrow set of demographic or other criteria. Sometimes, determining whether someone qualifies for a survey takes just a few questions other times, it may take more questions. It can also happen that you access a survey for which our system detects that the quota for your group profile has been reached. In such cases you are automatically redirected to a new survey opportunity.

This usually happens in the first half of the survey, however if and when this happens at the end of a questionnaire, we invite you to contact us with the details and we will investigate the situation.

We would love the opportunity to discuss your specific personal experience further so that we can make things right for you.

Best wishes,
Toluna Team

UPDATE:
Hi Dan,

We’re so sorry you still feel this way. We would love to hear more about your experience, so that we can use your valuable feedback to deliver a better experience next time. Please reach out to https://ca.toluna.com/contactus with the subject - Survey Police Review Follow-up, so we may discuss further your specific personal experience . Again, thank you for taking the time to submit your review.

Best wishes,
Toluna Team
Is Toluna a fair player?

March 19, 2019 by Richard from United Kingdom

For months the Toluna .co.uk has been keeping quiet about their silent departure and leaving its hard working surveys taking people with empty pockets!!! They had left the stage as the cowards with even one word to public!!!! I was working hard to earn 56081.4799999999 Points! So where are they just now?

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 4, 2019

Hi Richard,

Thank you for submitting your review.

Please rest assured that Toluna.com is still active and can be accessed easily if you go to https://uk.toluna.com.

While engagement initiatives organised by our Community Managers such as contests, content and games allow you to earn bonus points, surveys remain the most rewarding.
The points you earn by taking part in our surveys can easily be redeemed in exchange for vouchers and PayPayl payments directly from the Rewards Centre.

Our support team also remains at your disposal if you have any inquiries. Simply submit a ticket at https://uk.toluna.com/contactus and provide as many relevant details as possible so that our colleagues may assist you accordingly.

Best wishes,
Toluna Team
Avoid like the plague

February 14, 2019 by Jade from United Kingdom

absolutely shocking. been owed around 30-ish quid in vouchers since christmas. One minute they acknowledge they owe me it and say it will be paid in 4 weeks - that time comes and i've still not been paid and suddenly it's an open case again and it needs to be investigated. I spent hours upon hours on surveys etc for those vouchers and i doubt I'll see them.

I'm contacting the market research society about them cause they are so dodgy. Never dealt with a survey site like them.

AVOID.AVOID.AVOID.

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 4, 2019

Hello Jade,

Thank you for sharing your feedback.
We are very sorry to hear about the experience you had with this incentive and we sincerely apologize that you have still not yet been provided a solution.

We’ve never withheld any due payments from our influencers and we’re always striving to offer the best experience possible.

As you mention this has been ongoing since December, I would like to look into it personally and find a solution as soon as possible. Would you mind sharing your username with me, so I check where the delay is coming from and why this was not sorted earlier?
You can also choose to send me an email at https://uk.toluna.com/contactus with the following as subject: Survey Police review - follow-up

Awaiting your response,
Katy
Won't pay as promised

November 19, 2018 by Lois from United States

I turned in my points for surveys taken and the emailed me to say I would get a $10 certificate in one to four weeks. It has been a month, I have sent an email twice and still no gift certificate. Don't join this group, they don't pay

Toluna Influencers reply logo

Toluna Influencers responded to this review on April 4, 2019

Hi Lois,

Thank you for taking the time to submit your review.

We’re so sorry to hear that your experience did not match your expectations. This is on us and we would love to make things right if you give us another chance.

Gift card requests were processed within 2 weeks’ time until end of 2018. Since the feedback of our influencers is paramount in our ongoing strategy to constantly improve the user experience of our global community, this year we worked hard on speeding up the delivery time. This means that your voucher should have been processed and made available a long time ago.

Did you know that once processed, the details of most e-vouchers are available directly in your Toluna account? Can you please check if this is indeed the case for your voucher? Codes and voucher information should be available in 'Your Rewards" section at: https://us.toluna.com/YourZone/vouchers. Using the calendar, make sure to choose a time period that includes the day your redeemed the reward.

If you do not find your code in the account section above, I would be happy to assist you personally. Simply provide me with your username here or open a ticket at https://us.toluna.com/contactus with the following as subject: Survey Police review - follow-up.

Regards,
Katy