Xcel-Online Surveys Reviews and Features

Xcel-Online Surveys website screenshot

Xcel-Online Surveys

16, LGF, Sant Nagar, New Delhi,   110065 IN
Tel: +91 11 42343500   Contact: [email protected]
Operated by: Market Xcel Data Matrix

KEY FEATURES:

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PAYMENTS OFFERED

checkmarkAmazon gift cards checkmarkRetail e-vouchers

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HOW TO PARTICIPATE

checkmarkOnline surveys checkmarkMobile surveys checkmarkMobile app checkmarkTeen surveys checkmarkRefer-a-friend program

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REDEEMING REWARDS

200+ points (200 INR) minimum account balance required to request a reward.

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Xcel-Online Surveys is a part of Market Xcel Data Matrix PVT LTD. Market Xcel is an organization that provides customized solutions for Market Research. It was established in the year of 2000, and since then it has been serving clients from various industries.

Take surveys on a variety of different topics, and when your account reaches enough points, you can receive payment vouchers such as PayTM & Amazon. The amount of points you receive for every survey completion will vary, but will range from 1-75 points with an average of about 30 points for every complete survey. A reward point is equivalent to INR 1.

Sign up to Receive Surveys

Once you sign up, surveys will be available on your dashboard and also emailed to you. A unique email and unique phone number is what you require to become a panellist and only one account per person in a family is permitted.

Take Surveys, Get Points

The reward points for each survey will vary depending on the topic and the content of the survey. These can vary from 1-75 points and can be even more in some special cases. Currently, 1 reward point is equivalent to INR 1. Points will be clearly outlined before you start the survey. After completion, points will be credited to your account either immediately or within 4-6 weeks after the survey closes (this depends upon our clients approval on responses).

Redemption

You may request a reward once you have reached a minimum of 200 points (on some occasions we change the limits anywhere between 100-500 points). Redemption options include Amazon Gift vouchers, PayTM and more.

Referral Program

You can invite friends to Xcel-Online Surveys and get compensated for doing so. Simply log into your account and navigate to the 'Invite Friends' section and follow the steps. Receive 1 reward points for every friend you refer.

Eligibility: Residents of India 13+. Members under 18 will have their points and prize money assigned to their parent/guardian.

Note: Xcel-Online Surveys has a zero tolerance policy against speedsters, suspicious domains and any such fraudulent activity which is solely intended to extract money. Any panellist found to be indulging in these activities or related activities shall be immediately barred from the panel and is his/her account will be set to zero. The basis and premise of the panel is to do quality research which helps and assists brands in shaping products and services that are relevant to society and sustains the environment.


Xcel-Online Surveys Reviews (25)

5 Star Reviews (4) 16.0
16.0
4 Star Reviews (0) 0.0
0.0
3 Star Reviews (1) 4.0
4.0
2 Star Reviews (3) 12.0
12.0
1 Star Reviews (17) 68.0
68.0

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Did not get rewards.

October 27, 2020 by Anupma from India

I did not get rewards from this site for a long time and am not getting any reply to my emails and their phone number is also not working. Please help me to get rewards.

Xcel-Online Surveys reply logo

Xcel-Online Surveys responded to this review on January 29, 2021

Hi Anupama,

By reward we understand that you have made a redemption and it has not reached you? If so, Kindly raise a ticket from your account for us to validate and the issue will be resolved.

If not, detail the issue on ticket itself.

We revert on tickets to maintain secrecy of our panellist.

Regards,
Team XOS
Company not processing payments

September 14, 2020 by Girish from India

Since March the lock down started till date the company has not processed a single reward which i have completed. I have redeemed in the months of April, May, June and August and till date after sending several mails to the company no response but simply keep on sending surveys regularly.

Xcel-Online Surveys reply logo

Xcel-Online Surveys responded to this review on January 29, 2021

Hi Girish,

We regret the inconvenience caused. Kindly raise a ticket from your account and the issue will be resolved at earliest.

Regards,
Team XOS
PAYMENT UNDONE

September 6, 2020 by aftab from India

WHEN I STARTED TO USE X-CEL SURVEYS I USED TO GET 2 OR 4 SURVERYS AND I GET 1 RIGHT AND I GET 20 TO 30 POINTS.
WHEN THE MINIMUM REDEEMED AMOUNT IS 100 RUPEE
I HAVE DONE A REDEMPTION I THINK 2 YEARS AGO BUT TILL NOW I DID NOT GET THE MONEY.
I HAVE DONE THE COMPLAINT ON THEIR EMAIL BUT NO RESPONSE.

BUT TILL NOW I AM GETTING X-CEL SURVEYS EMAIL OF 30 TO 40 POINTS.

I THINK YOU SHOULD NOT GET IN THIS SURVEY THING,

Xcel-Online Surveys reply logo

Xcel-Online Surveys responded to this review on January 29, 2021

Hi Aftab,

Certain redemptions take up to 90 days for clearance as we need to get a sign off from our clients. Certainly not 2 years so this will be looked into. Kindly raise a ticket from your account and we will help you on priority.

Regards,
Team XOS
Very bad survey site

January 27, 2018 by Renuka from India

I think this is a worst site
Please stop making fools to us

I have earn 100 points and requested for paytm money transfer on 12/10/2017 but i still didn't get my money and i have complained it for 4 times for payment but they didn't response at all

This is the status of my points history

12/10/2017 PayTM 100 Indian Rupees 100 Shipping/Exchange process is completed
Your request has been received and it will take 4-6 weeks to send the vouchers from the end of the month in which you have submitted your request

But i still didn't get any response from them this is a totally waste of time plzz remove this site

Xcel-Online Surveys reply logo

Xcel-Online Surveys responded to this review on January 29, 2021

Hi Renuka,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Hope your issue has been resolved. If you are still facing any issues, kindly raise a ticket from your account and we will resolve it at the earliest.

Regards,
Team XOS
No payments recieved

March 6, 2017 by Umesh from India

Applied 1 month ago for payment exchange. Still shows applying as status.

Everyone do not waste your time with this website.