Ipsos i-Say Reviews and Features

Ipsos i-Say website screenshot

Ipsos i-Say

Global Headquarter Services, 35, rue du Val de Marne Paris,   75013 FR
Tel: +33.1.41.98.90.00   Contact: [email protected]
Operated by: Ipsos

Quick Overview:
Rewards Offered: Cash paid via PayPal Amazon gift cards iTunes gift cards Starbucks gift cards Target gift cards Walmart gift cards Home Depot gift cards Prepaid debit or credit cards Movie vouchers Google Play credits Restaurant gift cards Merchandise Retail e-vouchers Donations to charity Sweepstakes entries
Member Opportunities: Online surveys Online focus groups Product testing Mobile surveys Mobile app Video surveys Diary surveys Refer-a-friend program
Redeeming Rewards: Once you have at least 500 i-Say points, you can redeem your points from a wide variety of rewards, including Amazon gift cards, Visa pre-paid cards, and more.
Similar Panels: Branded Surveys, Opinion Outpost, Pinecone Research

i-Say is an online survey rewards community with over 3 million members dedicated to sharing their opinions and unique viewpoints. i-Say is powered by Ipsos, a leading global market research company. Founded in 1975, Ipsos is owned and managed by research professionals. Ipsos conducts more than 70 million interviews a year and serves more than 5,000 clients in 100+ countries around the world.

Payment and Rewards

Voice + Choice + Rewards

With Ipsos i-Say, you can have the power to influence the future of major brands in advertising, entertainment and many other industries. Share your opinions and choose your rewards!

Reward Types and Amounts

Earn i-Say points by completing surveys. The amount of points you will earn varies from survey to survey but is dependent on a number of factors, including survey length. Once you complete a survey, the points will be credited to your account unless the survey instructions say otherwise.

Redeem Your Points

Once you have at least 500 i-Say points, you can begin to redeem your rewards! Rewards include Visa pre-paid cards, Amazon.com gift certificates, PayPal funds, iTunes codes, Starbucks e-gift cards and much more. I-Say has recently increased the point value for Visa gift cards (100 points per card) and PayPal funds (2% of point value).

e-gift cards are delivered instantaneously via your email to the same address as your i-Say account. PayPal funds will be delivered via email within 3-4 weeks of request. For all other rewards, expect delivery to take from 4-8 weeks. All Visa pre-paid cards, for example, are delivered by mail.

Merchandise is also available via a GCodes catalog. Home wares, sports equipment, tools, beauty items and much more are available and amount to hundreds of different items. If you don't have enough i-Say points for an item you want, you can top up your points by covering the missing points value with a PayPal payment.

Your points stay active so long as you are an active participant with i-Say. If you deactivate your account, you will have 45 days to use your points, otherwise they will be forfeited.

Visit Ipsos i-Say's website

Survey Taking Experience

Take a Variety of Surveys Often

You can expect to receive at least 1 survey a month, or as many as 8, depending on if your profile details match up with the surveys themselves. Take online surveys on a variety of different topics. Typically earn between 10-100 points for each survey you successfully complete. Survey invitations are sent directly to your inbox for ultimate convenience.

Points for Screenouts and More

You will also receive points if you are screened out (5 points for each survey you screen out of), and if you are a regular user of the Ipsos i-Say platform, you also receive loyalty i-Say points. For example, if you respond to 10 surveys, you’ll be rewarded 50 i-Say bonus points, or if you respond to 50 surveys, you will receive 200.

Use the Apps!

Ipsos i-Say now has apps, available on Android and iOS, so you can complete surveys on the go. Get up-to-date notifications when new surveys are released and customize your alerts so you are in the know wherever you are. You can even redeem prizes on the go!

Visit Ipsos i-Say's website

Community Features

Sweepstakes Opportunities

Members of i-Say will receive entries into various prize draws just for being active members, for taking surveys, etc. Prizes vary but include things like electronics, vacations, and prize packs. All you have to do is complete surveys for your chance to win! Types of draws include:

  • Quick Draws: every 4 months 10 panel members win 5,000 i-Say points each. The more surveys you take the more entries you get!
  • Poll Predictor: each time you complete a survey, you’re invited to play Poll Predictor for the chance to win prizes. I-Say give you a question, you guess the % of respondents who answered “YES” and the closer you get to the answer, the more entries you receive to prize draws that occur every other week.
  • Lucky Grand Draw: every order placed on the i-Say rewards catalogue is worth 1 entry to win $1,000 cash.
  • Exchange for Education: fund your educational dreams by exchanging 200 i-Say points for entry into a draw that will choose 3 lucky winners of $5,000
  • Sizzlin’ Summer Sweeps: win one of 4 summer prizes by redeeming 200 i-Say points towards the chance at fun summer prizes.

More season sweepstakes are added often, so be sure to check in on their Contests and Prizes page for the latest opportunities to win.

Refer your Friends!

Ipsos i-Say provides the option to refer your family, friends or anyone who you think would be interested in collecting rewards for filling out surveys! For each individual you successfully refer, you will collect 100 bonus i-Say points. A successful referral is considered when a referred friend of family member signs up and completes their first survey. Periodically there are promotions offering even more points for referring new panel members, so check in often.

Note: The European version of this panel, Ipsos Access Panels, merged with Ipsos i-Say. They are now one.


Ipsos i-Say Reviews (410)

5 Star Reviews (71)
4 Star Reviews (59)
3 Star Reviews (37)
2 Star Reviews (46)
1 Star Reviews (197)

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Terrible Customer Service & Program

December 5, 2019 by Curtis from United States

I joined the i-Say panel and was honestly quite impressed. They had a system and site that appeared to work well, was easy to navigate, etc. I completed surveys on the site for about a week and then I started running into a problem. Whenever I could click on a survey invitation link, it would get to the point of validating my profile and then it would say "We are not running any surveys right now. Please come back later." I reached out to customer service after this happened a couple of times, and the got back to me asking for the specific survey ID. Because the invitations disappear off the dashboard once you click them, I responded that I didn't have it, but the issue had occurred approximately 8 more times since my initial outreach.

After over a week went by, I received a boilerplate e-mail response stating that their area of research doesn't match my profile, so my membership had been deactivated. I followed up to see if they could clarify if their research area had changed since I had been receiving and completing surveys before without any problems. I also then noticed that they had cleared out all of my reward points and drawing entries as part of this "deactivation". I sent a quick follow up note asking for a valid explanation of why that had occurred.

The response I then received was (clearly another boilerplate) that they reserve the right to terminate any account for fraudulent activity and that all rewards are forfeit in this case. I was taken aback at this statement, since I am not (and have never been made) aware of any fraudulent actions on my part and the initial e-mail indicating my account was deactivated specifically stated: "This decision was made for market research purposes only, and we’re sorry if it caused you any inconvenience." At this point, I have no desire to see my account reinstated based on my interactions with their customer service team, but I wanted to share my experience with their apparently inept customer service team for others who are looking at signing up for the panel.

Ipsos i-Say responded to this review on December 9, 2019

Hi Curtis,

We apologize about any inconvenience!

Please contact our support team at [email protected], so that they can help you in this situation.

Kind regards,
Emma
i-Say panel support team
Poor customer service

November 21, 2019 by Lesley from United Kingdom

Been receiving email surveys for years. All of a sudden since 29 July 2019 not received any email surveys. Tried to log into my account but keeps saying my email address isn’t recognised even though this has never been changed. Therefore can’t try to change me password either. Tried to email-no response. Have written messages on Instagram and messenger with no response. Have contacted the customer service number who told me Head office can only be reached by email as they’re in Russia (I think). I have points that equate to voucher value but can’t get on to use them.

Ipsos i-Say responded to this review on November 27, 2019

Hi,

We're sorry for the inconvenience.

Please contact our support team at [email protected], so that they can help you in this situation.

Kind regards,
Emma
i-Say panel support team
Don't know what happened

November 10, 2019 by Frances from United States

I haven't gotten a single survey invitation in almost a month. My email address, my computer, my account, my home address - nothing has changed. I use to do well by them. I don't know what happened.

Ipsos i-Say responded to this review on November 11, 2019

Hi Frances,

We're sorry for the inconvenience.

Please contact our support team at [email protected], so that they can help you in this situation.

Kind regards,
Emma
i-Say panel support team
THEY TOOK MY POINTS - £50 worth!

November 8, 2019 by Karen from United Kingdom

I hadn’t had a survey invite for a while so went to log in. Not recognised. Tried ‘forgot password’....email not recognised. Emailed them as I had at least £50 in there. They said I can rejoin with another email address!! I’m awaiting a reply regarding my points!! I’ve been with them for maaaany years and thought they were one of the best sites! Now I’m panicking as I’ve seen a reviewer on here saying they’d had their account terminated with no notice! What?! This is appalling treatment. I was saving my pints for Christmas as I’m unwaged and need survey money to buy presents.
EVERYONE, CASH IN YOUR POINTS! THEY COULD BE TAKEN FROM YOU AT ANY MOMENT WITHOUT LETTING YOU KNOW.

UPDATE: they have agreed to pay me my points as an Amazon voucher so at least I have my money...it was £68! The customer service has been snippy to say the least. Citing section 5 of t’s&c’s as the reason for deactivating my account. It doesn’t mention spam at all in that section...or any section!
To EMILY @ ipsos......I did contact customer service. They’re really not what they used to be. They may all be singing from the same hymn book but that book is v v flawed and they’re not really v nice about it!

Ipsos i-Say responded to this review on November 11, 2019

Hi Karen,

We're sorry for the inconvenience.

Please contact our support team at [email protected], so that they can help you in this situation.

Kind regards,
Emma
i-Say panel support team
cancels without notice

August 28, 2019 by linda from United States

I've been a member over 10 years. recently got no surveys for weeks. contacted them, they said nothing for my profile, be patient. then I couldn't log in. cs said they terminated me because I no longer match their requirements. however, one has 45 days to get payout from the date of cancellation. BUT they don't tell you they are cancelling you, you find out when you can't log in. So how can you redeem within their time frame if they don't tell you. I lost all my points, all that I worked for a year to get. their latest response was that they reserve the right to cancel any one at any time.

Ipsos i-Say responded to this review on August 29, 2019

Hi Linda,

We're sorry for the inconvenience.

Please contact our support team at [email protected], so that they can help you in this situation.

Kind regards,
Emma
i-Say panel support team
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