IRI Shopper Panel Reviews and Features

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IRI Shopper Panel

Level 3, Building F, 1 Homebush Bay Drive Rhodes, NSW  2138 AU
Tel: 1 800 456 997   Contact: [email protected]
Operated by: IRI Australia


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checkmarkRetail e-vouchers checkmarkiTunes gift cards checkmarkPrepaid debit or credit cards checkmarkMerchandise checkmarkSweepstakes entries

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checkmarkBarcode scanning checkmarkOnline surveys checkmarkMobile app

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Members are able to make their first redemption within 2 months of scanning.

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Survey Junkie, YouGov

IRI Shopper Panel is a panel based in Australia that helps companies understand consumers buying habits. Scan your purchases and earn points for amazing rewards!

Payment and Rewards

Earn Rewards by Sharing What You Buy

By scanning and transmitting your weekly household purchases, you’ll be earning rewards. Your feedback could help influence the future of leading brands and improve your personal shopping experiences.

Scan all of your purchases with a free barcode scanner or the Scan N Go app on at least a weekly basis, and you’ll earn points which can be redeemed for a wide selection of gifts from the gift catalogue.

Collect Points

For each week you are on the panel and submitting barcodes, you will be awarded reward points which can be redeemed for items in the IRI Shopper Panel gift catalogue. Panel participation will also earn you automatic entries into a variety of monthly prizes and sweepstakes.

Visit IRI Shopper Panel's website 

The Scanning Experience

How Scanning Works

IRI Shopper Panel will first ask about which stores you shop at. From there, simply scan the items you purchased and enter in how much you paid for each item. Hit the 'Transmit' button on the Scan N Go app, and you're finished!

If you choose to use the in-home scanner, the transmission is automated. The scanner sends your purchases at no cost to you.

Use the Scanner or the App

Members of IRI Shopper Panel can scan their grocery purchase barcodes using the free handheld scanner that is supplied after joining, or by using the SCAN n GO App, which is a mobile app designed to scan barcodes straight from your phone.

Scan for your first 6 weeks in a row and redeem a $20 Flexi eGift Card

You can redeem your points for gifts such as iTunes gift cards, Bunnings gift cards, Visa gift cards and other amazing rewards.

Visit IRI Shopper Panel's website 

Community Features

Opportunities for More Rewards

Earn additional points for occasionally answering short surveys, winning newsletter competitions, and receiving bonus points on your birthday.

Eligibility: Open to residents of Australia only. Must be over the age of 18.

IRI Shopper Panel Reviews (21)

5 Star Reviews (13) 61.9
4 Star Reviews (6) 28.6
3 Star Reviews (0) 0.0
2 Star Reviews (0) 0.0
1 Star Reviews (2) 9.5

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Customer care

April 27, 2018 by Sruthi from Australia

I am extremely happy with your customer support especially Mariana who was super sweet to deal with.
Though I am a bit disappointed of the fact that I need to wait a little bit long to get rewarded. Anyways there is not much effort to get rewarded, just a scan of the items you purchased; easy and simple; Appreciate it !

Nice portal

February 27, 2018 by RASHI from Australia

I like the idea of scanning your shopping and getting rewarded for it.

fun scanning shopping

February 14, 2018 by Steven from Australia

i joined up maybe about a year ago, scan every week our shopping and get points, simple and actually fun! go through our shopping make sure prices are done properly! got a couple of rewards from it, would be good to see more surveys to earn bonuses

Customer Service

February 8, 2018 by Andrea from Australia

I have had a few issues with the Scan & Go and have had many emails with Wendy & Mariana. They have been extremely helpful, patient and supportive. They have been understanding of my frustrations and have walked me through solving those issues. It's a shame there are not more Wendy & Mariana's in this world as their type of customer service is exemplary and should be acknowledged. I am terribly grateful for their assistance.

IRI Shopper Review

November 15, 2017 by Howard from Australia

This Shopper Panel is very easy to use - generally. The new App takes a bit of getting used to but now it is good. I do not like that it has to search for new updates EVERYTIME you use it -even when you are finished -crazy. It is now good that you do not have to put in the price of every item. That is info on using the App. On the website -I have not used it a great deal, but when I do it appears to be OK to use. I would like detailed questions to give better feedback. I also find it annoying that I need to join another online group to give my feedback. Again - silly.

IRI Shopper Panel reply logo

IRI Shopper Panel responded to this review on November 16, 2017

Thank you for your feedback, Howard. We working to improve our app with each update including that pesky loading screen. We recommend the latest app update to get all the new features and faster scanning experience. We'll also be sending a satisfaction survey soon where you can give your feedback to specific questions, so keep an eye out on your email.