LifePoints Reviews and Features

LifePoints website screenshot

LifePoints

3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711 US
Tel: (908) 605-4500    Contact: https://lifepoints.zendesk.com/hc/en-us/requests/new
Operated by: Lightspeed LLC

Quick Overview:
Rewards Offered: Cash paid via PayPal Amazon gift cards iTunes gift cards Starbucks gift cards Retail e-vouchers Merchandise Donations to charity
Member Opportunities: Online surveys Mobile surveys Diary surveys Video surveys Teen surveys
Redeeming Rewards: You can redeem your LifePoints at any time from the LifePoints Rewards Catalog (“LifePoints Catalog”), when your account contains at least 5,500 LifePoints ($5).
Similar Panels: Tellwut, YouGov, Opinion Outpost

Beginning early 2019, Lightspeed shut down MySurvey and GlobalTestMarket in most countries, and merged those members into LifePoints. The LifePoints app has been discontinued.

LifePoints is a community of like-minded people who want to share their views and opinions to influence future decisions made by the big brands we know and see every day.

It’s also the place to go for those who want to collect rewards for living their lives. Every time you go shopping, to the movies, or simply enjoy a new local service, you can collect LifePoints by sharing your views and opinions about these products, services and experiences.

Payment and Rewards

Join to Get Free Points

New members of LifePoints will enjoy 10 free points automatically credited to their accounts.

Great Rewards Options

In order to request a reward, you must have a minimum of 5,500 LifePoints ($5) in your account. Once you've reached this balance, you can spend your LifePoints on two main reward options: gift cards and PayPal payments (note that rewards may vary across countries).

The gift e-cards offered are available to major retailers such as eBay, Amazon, Starbucks, and more. Feeling generous? No problem. You may also donate your LifePoints to charities such as Unicef.

Visit LifePoints' website

Survey Taking Experience

As a LifePoints member, you can contribute your views and opinions by completing online surveys covering various aspects of your daily life. Other activities such as mini-polls, product testing and other types of data collection are also opportunities to collect LifePoints and spend them on exceptional rewards.

Survey invitations are sent out by email and can be taken any time during the survey period. Members don’t need any special skills to complete the activities within LifePoints. If you can contribute your thoughts and fill out the online survey, then you’re ready to go!

Survey Lengths and Point Amounts

Survey lengths vary, however most surveys will take between 10-15 minutes to complete. Compensation awarded for surveys varies, and depends upon the length of the survey, as well as the client's urgency for survey takers to complete it. The more urgent the assignment, the better rewards it will offer.

Points for Disqualifications

If you start a survey but don’t get to finish it, LifePoints rewards you with a small number of points as recognition for your efforts. Points amounts may be 2 or 3 points at a time, but does help reach cashout levels sooner. You may earn up to 10 extra LifePoints a day this way, which means you get to spend your LifePoints sooner!

Visit LifePoints' website

Community Features

Backed By a Reliable Research Company

LifePoints is run by Lightspeed, ranked as the world’s largest provider of custom research and analysis, operating across 70 countries. The company conducted its very first research study in…1946! So, it’s safe to say that LifePoints is a strong brand backed by a well-established and reliable research company.

Pluses

In January 2019, Lightspeed merged their flagship panels - MySurvey and GlobalTestMarket into LifePoints to provide a better global user experience. Today, LifePoints is a community of over 5,000,000 members from all over the world, with over 1.5 million Facebook fans.

LifePoints social media community enjoys the possibility of participating in competitions, special prizes, and giveaways on top of their survey-related activities. Every month, LifePoints rewards its members on social media with prizes such as PlayStation 4, Apple Watch, Xbox, Amazon voucher, Amazon Echo & Alexa devices, Smart TVs, and more.

Global Eligibility

LifePoints is open to those 16 years of age and older who are from one of dozens of countries worldwide. LifePoints is available in at least 26 languages.


» More news and information on LifePoints

LifePoints Reviews (147)

5 Star Reviews (11)
4 Star Reviews (7)
3 Star Reviews (4)
2 Star Reviews (12)
1 Star Reviews (112)

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Terrible Survey Site

December 8, 2019 by Anne from United States

I was locked out of my account and told I must have unsubscribed by accident, which I DID NOT. I was told to open a new account and they would transfer all my points and my help tickets to my new account. This was two weeks ago and nothing has been done to transfer anything. AND my new account has an error message and no surveys available. I have repeatedly sent HELP requests and I get a reply "we are working on it" and nothing every happens.

I was almost ready to cash out for $50 and now they pull this stunt. What a waste of my time taking all those surveys. DON'T WASTE YOUR TIME with this awful company!!! IF they pull this garbage on a long time member I am sure they will treat new members even worse! Very upsetting

LifePoints responded to this review on December 10, 2019

Hi Anne,

We're sorry that you are experiencing issues with your LifePoints account and that your issues haven't been attended to.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW' and Error Code XYZ, we can ensure that your ticket is escalated with our customer service team who will address your issues.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben
A joke

December 6, 2019 by Kara from United States

Woke up one day and couldn't get into my account. They told I canceled it. Why would I cancel and then send a.ticket asking why I can't get I to my account if I had cancelled it? Duh... They told me to make a new account using a new email and then send them my old email and my new email and my points from my "closed" account would be added to the new one. Well I did everything I was told but they popped back saying it had to be escalated and investigated!' I've heard of others being locked out of their account randomly and unexpectedly. Now I have written to them twice and no response. Try to login and it says error. There are no surveys. I had surveys every day. Weird.thing is that when they say I closed my account I was still getting emails from them telling me something bug was in the works. I guess they worked out closing my account and taking my points. I have been withheld from earning and lied on. Beware of this site please

LifePoints responded to this review on December 10, 2019

Hi Kara,

We're sorry that you are experiencing issues with your LifePoints account and that your issues haven't been attended to.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW' and Error Code XYZ, we can ensure that your ticket is escalated with our customer service team who will address your issues.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben
no pay no play

November 29, 2019 by RODNEY from United States

i stopped using life points a week ago they stopped paying I cashed out 4 times starting around the 6 of Nov and have not received my payments from Paypal the funny thing is I cashed out to amazon and i have received that.

LifePoints responded to this review on December 10, 2019

Hi Rodney,

We're sorry that you're having problems in redeeming your points.

You can find some relevant information about the redemption process here: https://lifepoints.zendesk.com/hc/en-gb/sections/360002694972-I-m-waiting-for-LifePoints

If the problem persists, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW' and Error Code XYZ, we can ensure that your ticket is escalated with our customer service team who can assist you in resolving your issue.

We hope that we can welcome you back to the LifePoints Community soon.

Best Wishes,
Ben
This website is pathetic

November 28, 2019 by Bulelwa from South Africa

I'm very disappointed and angry about the way this site treats us survey takers. It takes an effort to log into a website with the hope of answering surveys and this website messes with people. It's really pathetic that I have to log on every after second. They send me surveys after 6 months. I log in to answer the surveys, they say I've taken them already? On top of that I have to log on every after second while I'm on their page? It's really pathetic. I wish Globaltest market could reconsider their choice to hand us over to Life Points because Globaltest market was fantastic.

LifePoints responded to this review on December 10, 2019

Hi Bulelwa,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - quoting 'SITEREVIEW' and Error Code XYZ in your ticket - we can escalate with our customer service team to find a suitable solution.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben
Not working well- Argentina

November 23, 2019 by maria from Argentina

It doesn´t work well, I can tell you that. I check out a prize and they blocked me my user. I had my payment, but I lost all my points and can´t sign me in. Not recommended for Argentiina.

LifePoints responded to this review on December 10, 2019

Hi Maria,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW' and Error Code XYZ, we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben
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