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3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711 United States
Tel: 1-800-537-4097  Contact: https://www.mysurvey.com/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT
Operated by: Lightspeed Research

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Overall User Rating

354 user reviews
Rewards Offered
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdAmazon gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdCash paid via PayPal
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdSweepstakes entries
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdRestaurant gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdDonations to charity
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdiTunes gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMerchandise
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdStarbucks gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdWalmart gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdTango gift cards
Member Opportunities
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdOnline surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdProduct testing
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMobile surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdWebcam surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdTeen surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMobile app
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdRefer-a-friend program
Redemption Info
1200 points ($10) minimum balance required to request rewards

MySurvey General Information


Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-500 points for each survey you successfully complete.

Reward Types and Amounts
My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account (1200 points = $10 PayPal payment).
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,100 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,100 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Product Testing Opportunities
Occasionally MySurvey may offer product testing opportunities to their members.

Web Cam Surveys
My Survey recently introduced to its members the opportunity to take webcam surveys.

Referral Program:
MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities
Every month, a few members are randomly selected to receive 10,000 points in exchange for being active survey takers. For certain surveys completed, you will receive an entry into this same sweepstakes; the more surveys you complete, the better your chances of winning the draw. Each prize is worth around $100. Earn 5 bonus entries each month, just for being a member.

Eligibility: Must be age 16+ to participate

Note: The MySurvey and Lightspeed panels have merged into one and are now simply known as "MySurvey."

"I value my time, they don't"
February 07, 2016 by Leo from United Kingdom

If previously in my review I said I was keeping on with them because of the accessible low redemption & nice catalogue, now I say don't bother.
Since Mysurvey merged with GMI has gone from bad to worse, too many surveys errors at submission, disqualifying you whilst you are still completing a survey, or even telling you that the survey is full when you submitted it, c-s who couldn't care less, so many surveys closed but still available in your account... like a survey router, and none seems relevant despite your profile...
I pursued a redemption for a survey I completed months ago, I did submit it and of course Error! And even lasted almost double the stated time.
I wanted to leave them earlier because I can't stand their time-waster first screen with 'flying a kite' or other silly 10 questions to tick, which now seems a regular feature, but I needed a last survey. I made a formal complaint and finally had it rewarded, I cashed and ditched. I value my time, they don't.

January 29, 2016 by Talos from United States

I recently cashed out with My Survey.The minute I cashed out, now my account has become inactive.I continue to e-mail and call daily with no response.I though I was the only one this was happening too.I see Im not alone.

January 27, 2016 by Kylie from Australia

most of the surveys promise point rewards but only only give prize draw entries after completion. I get screened out of the majority of them and the ones I do complete take way longer than expected to finish. I just spent 30 mins filling out a survey and after getting a message saying thank you for completing it, I got an error message so I didn't get any points.

"Not at all like it used to be"
January 22, 2016 by Janet from United States

Have not been able to log in for a while now. Sent an email today to the email address they advertise - carol@mysurvey.com. It was undeliverable. I sent an email to carol.help@mysurvey.com and did get a response. They gave me a ticket number and told me to track the progress by logging in to my account. Don't know where this will go. I, too have spent a lot of time taking surveys only to find out I don't qualify. I have been a member since the 70's. My mom used to receive cards to rate products and mail back in. She and I both would also receive products to test. Not sure what is going on with them. Their iPhone and iPad apps never have surveys to take even though they say I have two to take.

"Doesn't always pay!"
January 11, 2016 by Lisa from United States

I had been a member of MySurvey for several years but I finally got to the point where I decided I'd had enough and I resigned.

For the past several months, they had been failing to pay me for surveys I had done - most just average surveys with minimal points. However, one of the activities I was cheated out of was for 600 points for sending in my car insurance information. I wrote their help center and was ignored for weeks before they finally responded with "you need to wait X days before you contact us". By that time, it had been SEVERAL WEEKS and I had not gotten my credit. So I wrote them back, telling them how long it had been, waited a few weeks more and finally got "we're checking into it and you should receive credit in 7-10 business days". I waited OVER 15 business days and nothing. I wrote again... and again..... and again.... and again and they never bothered to respond nor did I get my points. Finally I said "enough", cashed out what I had and quit.

Another problem I had with them involved their sudden decision to lock my account for what they referred to as "ISP security issues". I would realize that I was no longer receiving email invites to do their surveys and I would write them and ask why. They kept telling me that my ISP address had been flagged and that it caused their system to lock my account. Ok, here's the thing - my ISP is not constant, it changed every time I start up my computer. So, whenever the problem ISP was assigned to my system for the day, it kicked me OUT of MySurvey's system. This happened 4 or 5 times. I kept telling them that I had NO say in what ISP address I was assigned and that I had no problems with any other sites over this. They finally stopped locking my account but it was a hassle for several weeks.

This site has gone seriously downhill over the past few months. To be honest, I'm surprised I got my final reward because I halfway expected it to be lost.




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