3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711 United States
Tel: 1-800-537-4097  Contact: https://www.mysurvey.com/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT
Operated by: Lightspeed Research

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Overall User Rating

295 user reviews
Rewards Offered
Green checkboxAmazon gift cards
Green checkboxCash paid via PayPal
Green checkboxSweepstakes entries
Green checkboxRestaurant gift cards
Green checkboxDonations to charity
Green checkboxiTunes gift cards
Green checkboxMerchandise
Green checkboxStarbucks gift cards
Green checkboxWal-mart gift cards
Green checkboxTango gift cards
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxWebcam surveys
Redemption Info
~1150 points ($10) minimum balance required to request rewards

MySurvey General Information


Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-500 points for each survey you successfully complete.

Reward Types and Amounts
My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account (1,142 points = $10 PayPal payment).
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,100 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,100 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Product Testing Opportunities
Occasionally MySurvey may offer product testing opportunities to their members.

Web Cam Surveys
My Survey recently introducted to its members the opportunity to take webcam surveys.

Referral Program:
MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities
Every month, a few members are randomly selected to receive 10,000 points in exchange for being active survey takers. For certain surveys completed, you will receive an entry into this same sweepstakes; the more surveys you complete, the better your chances of winning the draw. Each prize is worth around $100. Earn 5 bonus entries each month, just for being a member.

Note: The MySurvey and Lightspeed panels have merged into one and are now simply known as "MySurvey."

"A good survey site"
Monday, April 20, 2015 by Eden

This was the first ever survey site I signed up to and I always got a decent amount of surveys. The choice of rewards were good. For some time this was the only site I was signed up to, but I then signed up to many others. Unfortunately when I did, the surveys from MySurvey just completely dried up. I'm giving 3.5 out of 5 stars because of this.

"SO confused..."
Wednesday, April 15, 2015 by Jarrod

I've been on mysurvey.com's panel for about a month now and I have to say with ALL the errors I've encountered on this site, it literally took me the entire month just to earn $10. I have several surveys on my account that have known errors and every time I click it, it says "Thank you for your patience but the following link you have tried to request is under maintenance or no longer available and will take 4 weeks to be removed from your panel list. We apologize for the inconvenience and again thank you for your patience."
In my opinion, 4 weeks is utter garbage and I have to keep second guessing myself to make sure I'm not clicking a broken link.

Just today I finished my last survey and had the chance to redeem my 1200 points (and just to let you know, the points required to redeem are increasing weekly) for $10 in to my PayPal account. Once I clicked the PayPal link it asked me for shipping details??????? Confused, I tried to call customer service (because reading the other reviews for this site, E-mailing was out of the question), I got an automated message that said "Please wait for an operator" - no "press 1 for...." or anything - then another message 2 seconds later that said "No operators available" then a hang up. So I decided to just put in the shipping information and submit. Reading the following screen it said if I'm redeeming points for PayPal it'll take 5-10 business days to process and transfer in to my PayPal account.

There's 2 things wrong with this:
1) 5-10 business days just to receive $10 for an ONLINE payment is uncalled for...

So am I receiving a check or something????

I don't know... something is obviously broken either with the site or the people maintaining the site, or both. I'm done...

Tuesday, April 14, 2015 by Laura

I tried to log in today and I was greeted with the message "We apologize, but the account used is currently not active. Please contact us if you have questions." I emailed them straight away to ask what was going on and I received a reply from "Emma" who I'm assuming is not even a real person. I was told there was a problem with my account and it was deactivated, completely out of the blue. I was given a standard reply. I have not been fraudulent or deceptive in anyway so I asked if they could tell me what was actually wrong with my information. In response I just got the same message again, copied and pasted. I'm not impressed. I wasn't even given an explanation or an email notifying me. I only realized there was a problem when I couldn't sign in. Now I regret giving them my personal information in the first place. Don't make the same mistake I did!

Monday, April 13, 2015 by lillian

they used to be a fairly good panel, but now they take a lot of info and then don't give you the points. when you ask them about it, they always want you to do the legwork, but the there is no way to find the info. Also, I put an app on my phone from their site and it caused my phone all kinds of problems and they would take no responsibility. they have gone way downhill.

"Take One When Bored and Call Me In The Morning."
Sunday, April 12, 2015 by Cain

As the joking title implies, I've been a member of MySurvey.com for .. well, I don't know how long .. a year or almost there .. ? The first few weeks, I was pretty happy and got my first payment cashout early .. but it took almost two weeks to show up in my Paypal. From there, it was slooooow and it still is. I keep my membership because they haven't ban me or pulled any crap but I only go there when I'm done with other sites and still bored enough to spend some time clicking through something to pass the time while doing other things / waiting on other things. In close to or a year's time, they've paid me a whole whopping $50. It's nice if you're bored, but it's slow and you won't see much turnover from them .. as I write this, though, there's been alot more surveys and I've earned alot more points faster than ever, so maybe it will change or maybe it's the shifting of the tide. Either way, no interaction with their customer service .. they award points when you qualify, and seem to favor long surveys for large chunks but it will take a long time to ever get to a payment from them. Best for the bored or the exceeding patient.

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