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3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711 United States
Tel: 1-800-537-4097  Contact: https://www.mysurvey.com/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT
Operated by: Lightspeed Research

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Overall User Rating

335 user reviews
Rewards Offered
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdAmazon gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdCash paid via PayPal
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdSweepstakes entries
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdRestaurant gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdDonations to charity
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdiTunes gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMerchandise
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdStarbucks gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdWalmart gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdTango gift cards
Member Opportunities
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdOnline surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdProduct testing
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMobile surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdWebcam surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdTeen surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMobile app
Redemption Info
1200 points ($10) minimum balance required to request rewards

MySurvey General Information


Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-500 points for each survey you successfully complete.

Reward Types and Amounts
My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account (1200 points = $10 PayPal payment).
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,100 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,100 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Product Testing Opportunities
Occasionally MySurvey may offer product testing opportunities to their members.

Web Cam Surveys
My Survey recently introduced to its members the opportunity to take webcam surveys.

Referral Program:
MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities
Every month, a few members are randomly selected to receive 10,000 points in exchange for being active survey takers. For certain surveys completed, you will receive an entry into this same sweepstakes; the more surveys you complete, the better your chances of winning the draw. Each prize is worth around $100. Earn 5 bonus entries each month, just for being a member.

Eligibility: Must be age 16+ to participate

Note: The MySurvey and Lightspeed panels have merged into one and are now simply known as "MySurvey."

"No response"
November 24, 2015 by susan from United States

I was a member of My Survey for several years. All of a sudden I was made inactive. I emailed them several times to find out "why" and they never responded. That shows no respect for their members. Right?

November 24, 2015 by veronica from United States

Made an account on this site for the SOLE PURPOSE of reviewing MySurvey. I must have spent a grand total of 9 hours trying to do surveys with varying rewards 30-300 and have only made 200pts. get screened out after spending 20-40mins attempting to complete surveys, if this doesn't happen, there is an error, or they don't credit you what is promised or don't credit you at all. customer service doesn't respond. These guys SUCK!!!!

"Poor customer service/ frequent errors"
November 15, 2015 by Scott from United States

Mysurvey has a decent amount of surveys that tend to come out in bunch and then lie dormant for the rest of the month. The rewards are acceptable but on the low side; points that can go to paypal or other rewards. The reason for the low rating is that I have frequently (as often as one out of ten) run into technical errors AFTER I have finished an entire survey and then received no compensation. After writing to the company, they have never provided the compensation promised and the errors keep coming. Until this is addressed it is not worth doing surveys with this company.

"This used to be good"
November 13, 2015 by Carol from United States

This was one of my favorites I notice now while I do get invites they screen me out after I have done several pages or when I go to finish there is a error and I don't get credited also they lowered the points you get for a completed survey I am still waiting to get credited for one that took me 35 minutes to complete and would not even refresh I will be leaving this site cause I don't work for free... I have e-mailed several times and now I notice it says it was resolved yeah right in their favor. In the 6 years I have been with them this is disappointing and it's not right to take advantage of people.

"Mixed Reviews"
November 05, 2015 by Lynn from United States

Quality surveys and incentives. as long as the points are credited the receiving an incentive timely is never an issue.

As others have said, it is the occasional surveys that do not get credited of survey technical issues that do not get resolved.

I have dealt with this same issue on and off over the last year to the extent of calling the corporate office. They are very nice and receptive to respond at that point, but unfortunately it appears they have yet to do something to establish an internal system to respond to panel members needs appropriately and timely.

If you have the patience to deal with these type of issues now and then, Lightspeed can be worthy of joining.

UPDATE November 2015: Unfortunately this review still stands. It also seems to be getting worse when getting a response they now are saying they cannot credit you without a survey number. So just how many time does one have to send the survey number, the direct link, and any and all errors copy and pasted for them to understand that's the info they required deny you've offered when it's all in writing!




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