3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711
Tel: 1-800-537-4097  Contact: https://www.mysurvey.com/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT
Operated by: Lightspeed Research

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Overall User Rating

419 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxAmazon gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxTango gift cards
Green checkboxWalmart gift cards
Green checkboxRestaurant gift cards
Green checkboxMerchandise
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxWebcam surveys
Green checkboxTeen surveys
Green checkboxMobile app
Green checkboxRefer-a-friend program
Redemption Info
1200 points ($10) minimum balance required to request rewards

MySurvey General Information


MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. Become a member and share your unique opinions and experiences! Register through your PC or download the mobile application from Google Play or the App Store.

Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-500 points for each survey you successfully complete.

Reward Types and Amounts
My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account (1200 points = $10 PayPal payment).
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,100 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,100 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Product Testing Opportunities
Occasionally MySurvey may offer product testing opportunities to their members.

Web Cam Surveys
My Survey recently introduced to its members the opportunity to take webcam surveys.

Referral Program:
MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities
Every month, a few members are randomly selected to receive 10,000 points in exchange for being active survey takers. For certain surveys completed, you will receive an entry into this same sweepstakes; the more surveys you complete, the better your chances of winning the draw. Each prize is worth around $100. Earn 5 bonus entries each month, just for being a member.

A+ BBB Rating
MySurvey has an A+ rating with the Better Business Bureau, meaning their business practices are legitimate and safe.

Eligibility: Must be age 14+ to participate

Note: The MySurvey and Lightspeed panels have merged into one and are now simply known as "MySurvey."

September 30, 2016 by Stan from Poland

Currently, panel surveys work well.
No problems with logging in.
Rewards are implemented without problem

"Horrible customer service."
September 20, 2016 by Corbin from United States

Stay away. Their customer service is slow to non-existent and I had continual problems with points not being awarded after spending a considerable amount of time on surveys. It was a pattern and I suggest you find other panels.

"mysurvey has no surveys"
September 18, 2016 by sophia from United States

I have been a member of mysurvey (www.mysurvey.com) for eight years. When I first started, I got many legit surveys that compensate me well for my time & effort. Now I only get surveys that take me ten minutes to fill & then tell me I disqualify.
The worst part is that I can't seem to redeem the points I have earned. Mysurvey website tells me that the rewards feature is currently unavailable, and who knows how long I have to wait till it becomes available.

"Going Bad"
September 17, 2016 by Dan from United States

These folks used to be okay but the surveys' rate of compensation has seriously deteriorated. In addition , the pattern of "disqualifying" after they collect all the data has gotten to the point where most tasks won't pay at all. Customer service will tell you you were disqualified in a form letter even after you explain in detail how you were not.

"Don't Waste Your Time"
September 07, 2016 by Marie from United States

My Survey used to be my favorite site. I used to get a lot of surveys and in home product test. In the last 6 months or so, I've been locked out of my account twice. I got that straightened out after a few weeks of constantly emailing the. Now, I'm having the same problem I see others are having, I complete a survey, then get routed to a technical error page. I never get compensated. The other day, I received an email for a product test I did. I clicked on the link and there was never a survey. Ive been trying to contact them for almost a week and noone has responded. That's 500 points I'm going to lose. The big issue is, my family and I participated in a 12 day daily diary project. It was for a lot of points. I haven't received my points for that and I can't get a response from anyone. I don't know what has happened to this site but I will not waste another second doing a survey when I can't get paid for all the ones I've done.




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