3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711
Tel: 1-800-537-4097  Contact: https://www.mysurvey.com/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT
Operated by: Lightspeed Research

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Overall User Rating

481 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxAmazon gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxTango gift cards
Green checkboxWalmart gift cards
Green checkboxRestaurant gift cards
Green checkboxMerchandise
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxWebcam surveys
Green checkboxTeen surveys
Green checkboxMobile app
Green checkboxRefer-a-friend program
Redemption Info
1200 point ($10) minimum balance required to request rewards.

MySurvey General Information


MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. Become a member and share your unique opinions and experiences! Register through your PC or download the mobile application from Google Play or the App Store.

Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-500 points for each survey you successfully complete.

Reward Types and Amounts
My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account.1200 points = $10 PayPal payment, 1800 Points = $15 Paypal, and 2400 Points = $20 Paypal.
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,100 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,100 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Product Testing Opportunities
Occasionally MySurvey may offer product testing opportunities to their members.

Web Cam Surveys
My Survey recently introduced to its members the opportunity to take webcam surveys.

Referral Program:
MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities
Every month, a few members are randomly selected to receive 10,000 points in exchange for being active survey takers. For certain surveys completed, you will receive an entry into this same sweepstakes; the more surveys you complete, the better your chances of winning the draw. Each prize is worth around $100. Earn 5 bonus entries each month, just for being a member.

Eligibility: Must be age 16+ to participate in USA, 14+ in Canada. Other countries may vary.

Note: The MySurvey and Lightspeed panels have merged into one and are now simply known as "MySurvey."

"Finally had it - quitting this site!"
August 09, 2017 by Deborah from United States

I have been a member of this site for quite a number of years. It was never great at best. The reason I am quitting is I have had too many issues where I have done surveys, had technical issues, deserved the points, sent in a request and never rec'd any answer or answers that don't have anything to do with the issues. And this last problem I followed up many times in various ways & advised if no response would leave this type of review. Rec'd an answer, again, that had nothing to do with the issue. I will be sending them another issue and email advising them of this review and that I am quitting. Sad part is they probably don't care

August 08, 2017 by Greg from United States

I have found, with a decent site, if you have a problem with a broken survey or missing rewards, they are usually quick to resolve it. I can't say the same for MySurvey. I had a couple surveys that I finished and wasn't awarded the points. I wrote to customer service and was told it would be resolved in 4-6 weeks. It has been 6 weeks and no response. I wouldn't be surprised if they do nothing hoping I will go away. Recently, I completed a week-long survey. Submitted the final results yet wasn't awarded the points I earned. I have written to them three times but no answer. Unless I receive some sort of positive response soon, I am going to stop using them.

"Bad and losing ground"
August 04, 2017 by Bill from United States

If you want bad/no customer service/support, opportunities worth 1/2 of what their sister company (Global Test marker) pays. Spending time to complete and then be advised that there is a technical error that will take 6 weeks get information to see if you will receive credit. THIS IS THE SURVEY SITE FOR YOU!

"Not the best one to use"
July 28, 2017 by Nathan from Australia

Have used My survey for about 5 years now. A lot of the surveys dont work or i finish them to the end & it errors. Have had quite a few fully finished surveys that i have never got points for. The reward points arent as good as most the other survey websites i use

"About as much use as a sumo wrestler in the chorus line of Swan Lake. "
July 28, 2017 by James from United Kingdom

If you enjoy devious, poor customer service, frustration and a sense of being taken for a fool and are a masochist, you`ll absolutely adore this site. I have been waiting for 5 weeks for them to send me an e-certificate to print out. Other companies take 2 or 3 working days and if you try and contact them with a view to getting an explanation, you get an unhelpful automated reply from another company, asking for information that you have already given and some that have no access to. They seem to be quite adept at stonewalling when a problem raises its ugly head.

The rewards, (certainly in the UK branch), are frugal and finishing a survey is not encouraged, even though they extract plenty of information from you before they kick you off the survey. Once I get my e-vouchers, I`ll be away because I don`t trust what passes for their version of integrity and for those contemplating joining this survey site, I would suggest going to another site - any other site is better than this one.

They have a very odd survey points value. A 5 minute survey generates about 50 points. One three times as long generates 70 and if you do one that takes 25 minutes, you will run away with a mighty 80 points !

A most odd company indeed.




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