3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711
Tel: 1-800-537-4097  Contact: https://www.mysurvey.com/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT
Operated by: Lightspeed Research

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Overall User Rating

460 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxAmazon gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxTango gift cards
Green checkboxWalmart gift cards
Green checkboxRestaurant gift cards
Green checkboxMerchandise
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxWebcam surveys
Green checkboxTeen surveys
Green checkboxMobile app
Green checkboxRefer-a-friend program
Redemption Info
1200 point ($10) minimum balance required to request rewards.

MySurvey General Information


MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. Become a member and share your unique opinions and experiences! Register through your PC or download the mobile application from Google Play or the App Store.

Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-500 points for each survey you successfully complete.

Reward Types and Amounts
My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account.1200 points = $10 PayPal payment, 1800 Points = $15 Paypal, and 2400 Points = $20 Paypal.
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,100 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,100 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Product Testing Opportunities
Occasionally MySurvey may offer product testing opportunities to their members.

Web Cam Surveys
My Survey recently introduced to its members the opportunity to take webcam surveys.

Referral Program:
MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities
Every month, a few members are randomly selected to receive 10,000 points in exchange for being active survey takers. For certain surveys completed, you will receive an entry into this same sweepstakes; the more surveys you complete, the better your chances of winning the draw. Each prize is worth around $100. Earn 5 bonus entries each month, just for being a member.

Eligibility: Must be age 16+ to participate in USA, 14+ in Canada. Other countries may vary.

Note: The MySurvey and Lightspeed panels have merged into one and are now simply known as "MySurvey."

"Continual errors"
March 28, 2017 by Julianne from United States

I have been with them for more than 10 years and the past 2 have been nothing but problems. I continually receive error messages after completing surveys and receive no points. The help center refuses to credit my account and keeps just replying with stock unhelpful answers. Also have has issues redeeming awards because the site keeps going down. While it was great for years, it is nothing but trouble now and I would not recommend this site.

"not currently active"
March 19, 2017 by Darlene from United States

I have been trying to sign into mysurvey account for the last 2 weeks and it says my account is not currently active. I have not been receiving any surveys to do in the last 2 weeks. I have sent them emails with no answers. I am wondering if this is happening to anyone else and what they have done. Thanks.

"my survey"
March 13, 2017 by Ann from United States

like the rest, starts out like a barn on fire, when you get 1/2 to first $10-$20 gift card, boom!, stops dead...."No surveys for you at this time.", mailbox goes totally quiet....feast or famine. I'm not looking to get rich on surveys, but it can get pretty discouraging to go 3 days without one.

"Missing rewards, Customer service is a joke"
March 09, 2017 by Jane from United States

I rarely qualify for one of their surveys, and when I do it usually ends with an error message and no reward. I then contact their customer service, and get fobbed off with irrelevant, useless generic responses, and have to keep emailing back and forth for weeks in order to get the reward I earned. I did a diary for them in December for which I had to log in every day for two weeks, and after all that time and effort, I have still not been rewarded three months later. So far customer service has been no help at all. Same old story

"Excellent to Bad in 1 year"
March 03, 2017 by Doug from United States

I've been a member since 2005. Made lots of money & gift cards. Now I can't get any surveys and any response in over 4 months. How long should I wait?




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