3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711
Tel: 1-800-537-4097  Contact: https://www.mysurvey.com/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT
Operated by: Lightspeed Research

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Overall User Rating

439 user reviews
Rewards Offered
Green checkboxCash paid via PayPal
Green checkboxAmazon gift cards
Green checkboxiTunes gift cards
Green checkboxStarbucks gift cards
Green checkboxTango gift cards
Green checkboxWalmart gift cards
Green checkboxRestaurant gift cards
Green checkboxMerchandise
Green checkboxDonations to charity
Green checkboxSweepstakes entries
Member Opportunities
Green checkboxOnline surveys
Green checkboxProduct testing
Green checkboxMobile surveys
Green checkboxWebcam surveys
Green checkboxTeen surveys
Green checkboxMobile app
Green checkboxRefer-a-friend program
Redemption Info
1200 point ($10) minimum balance required to request rewards.

MySurvey General Information


MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. Become a member and share your unique opinions and experiences! Register through your PC or download the mobile application from Google Play or the App Store.

Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-500 points for each survey you successfully complete.

Reward Types and Amounts
My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account.1200 points = $10 PayPal payment, 1800 Points = $15 Paypal, and 2400 Points = $20 Paypal.
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,100 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,100 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Product Testing Opportunities
Occasionally MySurvey may offer product testing opportunities to their members.

Web Cam Surveys
My Survey recently introduced to its members the opportunity to take webcam surveys.

Referral Program:
MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities
Every month, a few members are randomly selected to receive 10,000 points in exchange for being active survey takers. For certain surveys completed, you will receive an entry into this same sweepstakes; the more surveys you complete, the better your chances of winning the draw. Each prize is worth around $100. Earn 5 bonus entries each month, just for being a member.

Eligibility: Must be age 16+ to participate in USA, 14+ in Canada. Other countries may vary.

Note: The MySurvey and Lightspeed panels have merged into one and are now simply known as "MySurvey."

"Long surveys"
December 04, 2016 by carol from United States

This is not my favorite site but it is the first one I joined I do get plenty of surveys but qualify for maybe half of them and they do seem rather long for the points received.

"Stopped Receiving Surveys"
December 04, 2016 by Judy from United States

I stopped receiving surveys from MySurvey awhile back, not sure when. I used to get surveys every day and have been a member for years. I can still log onto the site and do lifestyle surveys, but there no other available surveys. I tried contacting them at carol@mysurveys.com but it was returned as user unknown. I also attempted to contact them through Lightspeed but their contact info brought me back to MySurvey! What is going on?? If they no longer exist, it would have been nice to get a heads up from them. They always used to be one of the most reputable sites, and I've gotten several Cracker Barrel gift cards as a reward for doing their surveys.

"Waste of my time. "
December 03, 2016 by Tanya from United Kingdom

I did a few smaller rewarded surveys with them and each one paid up and I have cashed out once. The whole process was easy but they took a bit longer to payout via paypal than most sites do. I would have kept on using them but I did a larger reward survey with them and I got the technical error message. As you can see from previous reviews I am not the not the only one. It has put me right off them even though I know they paid up on smaller reward surveys. I contacted them and they first told me they couldn't pay me because I didn't have a survey number! I told them they didn't give me one, so they then said wait 4-6 weeks. In other words go away you wont be getting paid. It never said anything about 4-6 weeks when I clicked on submit, it just said submit to get your points. It seems no one else has been paid for the larger reward surveys so I cant see me getting paid either. I will wait 6 weeks but I am not doing anymore surveys with them. I bet you they close my account. What a horrible company and such an awful way to treat people!!! If you must join this skanky site stick to smaller surveys, I wish I had then I wouldn't have left such a bad review. I refuse to be treated like an idiot and as if my time is worth nothing!!!! Here is what is written on The BBB: Consumers have reached out to BBB with reports that accounts were terminated or became inactive for no reason, survey points were earned but not awarded, payments were earned but not received. Consumers reported the business was unresponsive to them in their efforts to receive answers to their concerns.

"Was Good "
November 23, 2016 by sandra from United States

I have been on My Survey for years, at one time they were excellent, not any more. Not many surveys, lower pay out, slow on pay outs, and the big one bad customer service. At one point I would have said that they were the best, not anymore.

"No assistance"
November 21, 2016 by cathy from United States

Sent 4 messages to activate my account again. Had been medically laid up for a while and couldn't do any surveys so the account was deactivated. Can't get any help after trying over a week.




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