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3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711
Tel: 1-800-537-4097  Contact: https://www.mysurvey.com/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT
Operated by: Lightspeed Research

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Overall User Rating

414 user reviews
Rewards Offered
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdCash paid via PayPal
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdAmazon gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdiTunes gift cards
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Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdTango gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdWalmart gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdRestaurant gift cards
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMerchandise
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdDonations to charity
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdSweepstakes entries
Member Opportunities
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdOnline surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdProduct testing
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMobile surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdWebcam surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdTeen surveys
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdMobile app
Green checkbox 5f0b2b7a6efc6dda5d1ce0825827aff0a8639889d4a033764d83359e8db1afcdRefer-a-friend program
Redemption Info
1200 points ($10) minimum balance required to request rewards

MySurvey General Information


MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. Become a member and share your unique opinions and experiences! Register through your PC or download the mobile application from Google Play or the App Store.

Survey Types
Take online surveys on a variety of different topics. Typically earn between 10-500 points for each survey you successfully complete.

Reward Types and Amounts
My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account (1200 points = $10 PayPal payment).
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,100 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,100 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Product Testing Opportunities
Occasionally MySurvey may offer product testing opportunities to their members.

Web Cam Surveys
My Survey recently introduced to its members the opportunity to take webcam surveys.

Referral Program:
MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities
Every month, a few members are randomly selected to receive 10,000 points in exchange for being active survey takers. For certain surveys completed, you will receive an entry into this same sweepstakes; the more surveys you complete, the better your chances of winning the draw. Each prize is worth around $100. Earn 5 bonus entries each month, just for being a member.

A+ BBB Rating
MySurvey has an A+ rating with the Better Business Bureau, meaning their business practices are legitimate and safe.

Eligibility: Must be age 14+ to participate

Note: The MySurvey and Lightspeed panels have merged into one and are now simply known as "MySurvey."

"Simply dishonest?"
August 18, 2016 by Araceli from United States

I have been cheated repeatedly by MySurvey for week-long surveys that I was invited to fill out and submit. To this day they owe me 1100 reward points for 2 week-long surveys. I made all attempts to claim my points by e-mail and phone calls repeatedly but did not get any resolution nor explanation whatsoever. I kept contacting them with no response and finally today I found out that my account was cancelled/deactivated when I tried to log in. BEWARE and STAY Away from this outfit. And my advice to SURVEY POLICE, erase them from your list so they cannot victimize others!!! I Give this outfit 0 rating. They Do Not deserve to exist...

"A Panelist for years...without any reason account is closed"
August 14, 2016 by John from United States

I've used this site for many years now. This site used to be good but in the last 6 months or so they have just turned into garbage. The site barely works; when it does surveys don't work half the time. Customer support doesn't respond to anything and if they do it's just some generic answer. I logged in recently and all my points were gone...then I stopped receiving surveys...no idea why. So, time to move on...save your time and stay away from this one.

"Website not working"
August 06, 2016 by Tony from United States

I've been trying to log on to the website and can never get in. I've sent numerous emails and I haven't heard anything from them. This website is going down the drain.

"I Like Mysurvey-Update"
August 05, 2016 by Dorcas from United States

I get several diaries throughout the year to complete and some surveys. I am happy with this site and what it offers me!

Here we are, a year later and it's nearly impossible to log into this site. I get an error message at least 99% of the time. I saw there were problems and redeemed all the points I could. I have emailed them and used their help center to find out if they're going out of business or what, to no avail. Unless they can fix their site within the next week, I am done with them.

"Lots of Problems"
August 01, 2016 by Derek from United States

The biggest difficulty with My Survey is that problems arise constantly. I spend more time chasing down the points they owe me for surveys they botched after I put in 30-70 minutes of work. I have to keep meticulous logs of my work to be sure I'll be compensated. Too much work for too little promise of too small rewards.




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