3 Mountain View Road, 3rd Floor Warren, New Jersey  07059-6711 United States
Tel: 1-800-537-4097  Contact: https://www.mysurvey.com/index.cfm?action=Main.lobbyGeneral&myContent=CONTACT
Operated by: Lightspeed Research

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Overall User Rating

242 user reviews
Rewards Offered
Green_checkboxAmazon gift cards
Green_checkboxCash paid via PayPal
Green_checkboxSweepstakes entries
Green_checkboxRestaurant gift cards
Member Opportunities
Green_checkboxOnline surveys
Green_checkboxProduct testing
Redemption Info
~1150 points ($10) minimum balance required to request reward.

MySurvey General Information


The MySurvey and Lightspeed panels have merged into one and are now simply known as "MySurvey."

"Good pay but forever to reward"
Thursday, April 24, 2014 by Abbey

Difficult website
Take FOREVER to receive Paypal
Surveys are a little long
Doesn't tell you how many points the survey is worth beforehand.

Decent pay
Plenty of surveys

This site is a little tricky and frustrating to navigate, but it's also really simple which can be helpful. Surveys have decent enough pay, but it is frustrating because they don't tell you how much the survey is worth before you complete it. I usually don't find out until after the survey is done and I see how much is added to my account. That is a major problem that they need to fix. Also, I earned $10 and cashed out via Paypal and it still hasn't hit my account (I cashed out 12 days ago). I will update when the money hits. So far I've earned the $10 I've already cashed out and I'm coming up to another $10 soon. Overall, I think this is a decent site with average pay and plenty of surveys, but I hate some aspects of the site and I definitely don't like waiting forever for the money to hit my account.

"Cash Faster Than Others"
Saturday, April 19, 2014 by Chelleney

This site has plenty of surveys for you to take, you won't have to start filling out a survey only to be screened out/rejected after a few questions. I signed up with them a few months ago and already I can get $20 via PayPal. I HIGHLY recommend!!

"Pretty Good"
Friday, April 18, 2014 by Lance

You get paid and fast. So far I have been on MySurvey for about 2 months and gotten $50 or so in my PayPal account. Surveys are usually pretty plentiful but lately seem to be slowing down. The most frustrating part and it's REALLY FRUSTRATING is when you answer a bunch of questions and the survey kicks you out because you don't meet their target group. I would say this happens about 40% of the time and you get NOTHING! Usually you spend about 5 minutes before you even know if you will get kicked out or not. Otherwise I would recommend.

"Decent Site"
Thursday, April 17, 2014 by Bill

I've been using My Survey for going on 3 years and have little complaint. They credit surveys immediately, If you have a problem, they respond quickly and will usually fix it very fast. I had an issue earlier this year where I did not get paid for a cash-out request I had submitted on Jan 4, 2014. I was given a run around at first, but after I showed that their fulfillment vendor (Perks.com) didnt receive the payout request, they credited my account back the points and I was able to submit a new payout request. That took almost a month of back and forth email, which got me a bit angry, but the problem got resolved to my satisfaction. Only thing bad I can say about My Survey is that they are slow to pay out sometimes, I have had to wait 3 weeks to get payment sent to my PayPal account. They are a little inconsistent in the wait time, sometimes I get paid in a week sometimes its 3. They do make life interesting!

"One of the best ...."
Monday, April 14, 2014 by gary

mysurvey is one of the best online survey sites out there. I admit to having a soft spot for mysurvey - it was the first paid online survey site that I received any money from, but it also happens to be a rewarding and enjoyable survey site.

Payouts start off nice and low at £5. I always go for Amazon vouchers which tend to take a couple of days to arrive. No problems in getting any of my payments.

Survey invitations are not sent as often as some sites; but when invites do come they tend to come in clusters which is great for getting on a roll. Screen out regularity is average and my impression is that screen outs usually happen at start of a survey. Surveys are varied and cover the usual topics. There are a few regular surveys which I guess match my demographic.

I have only directly contacted mysurvey once. I had just finished a high point/long survey, pressed the submit button and .... got a message saying the site was down for maintenance. My hard earned points had just vanished! So I emailed in, admittedly more in hope than expectation. I received a prompt and polite reply saying they would look into it and then the next day the points appeared in my account. Excellent customer service from mysurvey.

So yes I highly recommend mysurvey as one of the best online survey sites.

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