MySurvey Reviews and Features

MySurvey website screenshot


685 US-206, Bridgewater Township, New Jersey  08807 US
Tel: 1-800-537-4097   Contact: [email protected]
Operated by: Lightspeed LLC


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1000 point ($10) minimum balance required to request rewards.

Beginning early 2019, Lightspeed shut down MySurvey in some countries, and merged those members into LifePoints. In June of 2019, MySurvey panels and members worldwide were fully integrated into LifePoints.

MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. They've rewarded over $32 million USD worldwide to date! MySurvey is part of Lightspeed, both owned by WPP, one of the world's leading communications services groups. MySurvey has been collecting American opinions since 1946 as National Family Opinion, NFO and TNS. Become a member and share your unique opinions and experiences - register through your PC or download the mobile application from Google Play or the App Store.

Unfortunately, MySurvey is no longer operational. Click the button to discover survey panels that are running and are actively looking for new members!

Payment and Rewards

Survey Types

Take online surveys on a variety of different topics. Typically survey payouts are between $0.50 to $1.25. Surveys vary in length, but usually you earn 10 points per 5 minutes of taking part in a survey.

Redeeming Your Points

1,000 points are the equivalent of $10 USD. You need at least 1,000 points to begin redeeming your rewards. Points are generally rewarded once the survey has been completed, but in some cases, points will be rewarded after the survey closes (which could take up to 3 months).

Reward Types and Amounts

My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account. 1,000 points = $10 PayPal payment
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,000 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,000 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Survey Taking Experience

Paid Surveys

MySurvey offers traditional online surveys, whose payouts will depend upon the length and complexity of the survey offered.

Product Testing Opportunities

Occasionally MySurvey may offer product testing opportunities to their members.

Video Surveys

My Survey recently introduced to its members the opportunity to take webcam and video surveys.

Community Features

Referral Program

MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities

Every month, a few members are randomly selected to receive 10,000 points in exchange for being active on MySurvey. You receive an entry into the sweepstakes when you join the MySurvey panel and participate in panel activities (surveys, quick matches, mini polls or other activities offered).

For certain surveys completed, you will receive an entry into this same sweepstakes. The more you participate, the better your chances of winning the draw. The quarterly draw is for the following prizes: (1) reward of 500 Panel Points, (2) rewards of $250 Panel Points and (100) rewards of $10 Panel Points. If you win, you will be notified via email within 10 days of the draw.

Eligibility: Must be age 16+ to participate in USA, 14+ in Canada. Other countries may vary.

Note: The MySurvey and Lightspeed panels merged into one and are now simply known as "MySurvey."

Alternatives to MySurvey

Survey takers who have joined MySurvey are also interested in these survey programs:

MySurvey Reviews (533)

5 Star Reviews (56) 10.5
4 Star Reviews (67) 12.6
3 Star Reviews (67) 12.6
2 Star Reviews (73) 13.7
1 Star Reviews (270) 50.7

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Not nice

May 23, 2019 by Evelyn from United States

I was a member of My Survey for about 3 years. It used to be a good survey site but I do not think it is anymore. Last month I tried to login into my account and they referred me to Lifepoints. I tried login in with my usual password but it did not allowed me to do it. I sent an email to them and today they sent their answer. This people have the guts to tell me that they closed my account because I committed fraud. This is incredible. I am a honest person and always answered their surveys in a truthful manner. I had still points in my account maybe for $30 and now I can not get it. Very convenient for them to accuse a person of fraud. Now they do not have to pay and it is my loss. Horrible company.

My Survey Come back Please!!!

April 17, 2019 by Sherry from United States

Why did you let Lifepoints close your company it is horrible!!! 10 years with My survey now Lifepoints has cancel my membership and many other formal members! I loved My survey now it is gone! I hope Lifepoints gets shut down for good!!!!

inactive account

February 20, 2019 by Lynn from United States

The paragraph below this was my original 5 star review for this site. Suddenly my account has become inactive and when I try to contact them through their contact us link I get a message that says this is not supported. Had to google to find a way to contact them. We will see what their response is.

I have been a My Survey panel member for well over 10 years. I may not qualify for every survey, but I qualify for quite a few. They don't waste my time having me answer 20 minutes worth of questions and then tell me I don't qualify, usually after 3 or 4 questions I know whether or not I qualify. Payout is very quick and problems are resolved promptly

I’ve never even received points for tons of surveys

February 14, 2019 by Taneicia from United States

Carol Adams sends out tons and tons of emails every day all day about there supposedly being surveys ready for me because supposedly I’ve been chosen to participate LOL so guess what I did I went to go login and try to take these surveys that Carol has prepared what a joke how was it that I take surveys that I actually qualify for and days later I still have zero points And oh boy Carol does one heck of a job with those emails all day long, every single day!!! I have this service on my phone that sends a crappy emails straight to my junk folder and out of the blue the other day I just happened to check my junk folder, and there Carol Adams is , and when I called the 1-800 number to get my account deleted the lady that answered the phone Sounded just like with Carol LOL I don’t even care about the website anymore there are websites a lot better than that one I don’t even want my concerns addressed anymore because they don’t call back or reply to emails Carol sent emails all day but she can’t reply to an email with concerns about my profile. On the forum page of Survey police they are comments stating that she sent tons of emails and nobody has heard of the website I’m so confused but whatever

Questionable methods

February 13, 2019 by Edwin from United States

The last two times I participated in their "beverage survey" which awards 400 points for participating over a 7 day period they have found an excuse not to award me the points. The first time I thought perhaps it was a technical glitch so I let it go but this morning when I completed the survey and clicked the submit button the survey page had some issue so I signed out and signed back in and clicked on the survey button again I got the message that my account had been disabled. I had a fair amount of points accumulated but rather than play childish games I unsubscribed and forfeited the points, obviously they need them more than I do.