MySurvey Reviews and Features

MySurvey website screenshot


685 US-206, Bridgewater Township, New Jersey  08807 US
Tel: 1-800-537-4097   Contact: [email protected]
Operated by: Lightspeed LLC


payment icon

checkmarkCash paid via PayPal checkmarkAmazon gift cards checkmarkApple gift cards checkmarkStarbucks gift cards checkmarkReward Link checkmarkWalmart gift cards checkmarkRestaurant gift cards checkmarkMerchandise checkmarkDonations to charity checkmarkSweepstakes entries

study types icon

checkmarkOnline surveys checkmarkProduct testing checkmarkMobile surveys checkmarkVideo surveys checkmarkDiary surveys checkmarkMobile app checkmarkRefer-a-friend program checkmarkTeen surveys

payment info icon

1000 point ($10) minimum balance required to request rewards.

Beginning early 2019, Lightspeed shut down MySurvey in some countries, and merged those members into LifePoints. In June of 2019, MySurvey panels and members worldwide were fully integrated into LifePoints.

MySurvey is an online survey community where members can influence the future of the products and services that they use each and every day. They've rewarded over $32 million USD worldwide to date! MySurvey is part of Lightspeed, both owned by WPP, one of the world's leading communications services groups. MySurvey has been collecting American opinions since 1946 as National Family Opinion, NFO and TNS. Become a member and share your unique opinions and experiences - register through your PC or download the mobile application from Google Play or the App Store.

Unfortunately, MySurvey is no longer operational. Click the button to discover survey panels that are running and are actively looking for new members!

Payment and Rewards

Survey Types

Take online surveys on a variety of different topics. Typically survey payouts are between $0.50 to $1.25. Surveys vary in length, but usually you earn 10 points per 5 minutes of taking part in a survey.

Redeeming Your Points

1,000 points are the equivalent of $10 USD. You need at least 1,000 points to begin redeeming your rewards. Points are generally rewarded once the survey has been completed, but in some cases, points will be rewarded after the survey closes (which could take up to 3 months).

Reward Types and Amounts

My Survey offers an extensive number of reward options:

  • exchange your points for a payment to your PayPal account. 1,000 points = $10 PayPal payment
  • exchange your points for an e-voucher from a variety of different retailers. These include: Amazon, Boston Pizza, Aldo, Macy's, Payless Shoes, the Olive Garden, and many more (1,000 points = $10 gift card).
  • exchange your points for a cash donation to a variety of different charities. (1,000 points = $10 charity donation).
  • exchange your points for merchandise including small electronics, jewelry, small kitchen appliances, more. There are dozens of options to choose from. Point amounts vary per item.

Survey Taking Experience

Paid Surveys

MySurvey offers traditional online surveys, whose payouts will depend upon the length and complexity of the survey offered.

Product Testing Opportunities

Occasionally MySurvey may offer product testing opportunities to their members.

Video Surveys

My Survey recently introduced to its members the opportunity to take webcam and video surveys.

Community Features

Referral Program

MySurvey offers a referral program whereby referring friends and family from other households will net you 150 points (worth approximately $1.50).

Bonus Sweepstakes Opportunities

Every month, a few members are randomly selected to receive 10,000 points in exchange for being active on MySurvey. You receive an entry into the sweepstakes when you join the MySurvey panel and participate in panel activities (surveys, quick matches, mini polls or other activities offered).

For certain surveys completed, you will receive an entry into this same sweepstakes. The more you participate, the better your chances of winning the draw. The quarterly draw is for the following prizes: (1) reward of 500 Panel Points, (2) rewards of $250 Panel Points and (100) rewards of $10 Panel Points. If you win, you will be notified via email within 10 days of the draw.

Eligibility: Must be age 16+ to participate in USA, 14+ in Canada. Other countries may vary.

Note: The MySurvey and Lightspeed panels merged into one and are now simply known as "MySurvey."

Alternatives to MySurvey

Survey takers who have joined MySurvey are also interested in these survey programs:

MySurvey Reviews (533)

5 Star Reviews (56) 10.5
4 Star Reviews (67) 12.6
3 Star Reviews (67) 12.6
2 Star Reviews (73) 13.7
1 Star Reviews (270) 50.7

Sort Reviews By: Date | Highest rating | Lowest rating

Non-existent support: Uncredited interactive sessions

September 17, 2010 by Ray from United States

After sending a message a week, I have yet to receive any replies to any of my inquiries. I part of an interactive session back in February that should have been credited by now. But all I ever get is the deafening silence.
Lightspeed is cheap with the points [1/2 to 1/3 of what other sites credit] and barely acceptable when things go well. Don't expect any help when things go wrong.

Hello! Anybody There At Lightspeed?

September 17, 2010 by kelli from United States

After actually getting to take one of their surveys, the site just shut down on the last question. It was a 20-25 minute survey and I was on one of the last questions for "classification purposes" or whatever when it shut down.

So now, of course, there is no proof that I ever took it (which I think is their purpose). It has been almost a month since this happened. I have e-mailed for support (I think the name is Lauren, not sure) several times now to no avail. They do not bother to help me AT ALL. Yet, they have the nerve to keep sending and sending more surveys for me to take. Do they actually think that I am willing to take anymore of their surveys before they clear this issue up with me? Especially with this low rating of theirs on If I can't get credit for the one I already took, I know that I won't get credit for any future ones. Which is exactly why I haven't taken a single one of them yet.

If you have 3-5 hours for $5

September 17, 2010 by Joseph from United States

Ok, so here it is, I've made about $150 from Lightspeed. Ranging from $5-10 paypal transfers and $5 Amazon Certs. The points are really horrible. 75 points is about 60 cents. You could spend 30 minutes on a survey. Hardly worth it. I've had 1000 point surveys that lead to $95.00 surveys. Lots of Fun for a few hours with a palm pilot sent to me.So if you have the time for poor poor incentives, go ahead. I'll stick with lightspeed..haha

Only Problem? They don't answer emails!

September 17, 2010 by Sandy from United States

I have had a few questions about surveys, and they never answered my emails. Otherwise, I do like Lightspeed, and have had some great survey experiences with them.

only pay when they want to

September 17, 2010 by Sam from United States

this site offers you surveys everyday but not all qualify for rewards and they don't tell you which ones you took for FREE until you complain about not being credited for the work you put in their surveys are also longer than they say they will be and if you ask about this they just don't answer you